Re: [Mailman-Users] Tracing a disappearing 'post'

2009-02-18 Thread Brad Knowles

Bernie Cosell wrote:

At the moment, I can't *find* the vette log..:o).  I see the calls in the 
code to syslog('vette',...) and from what I can tell the syslog is 
running -- the sysadmin tells me that it is running rsyslog with the 
simple rule:

   *.*@MAINLOGSYSTEM
and other logging from that system seems to work, but I can't find any 
mailman stuff...   Still looking..:o)


It's not sent to the syslog you and I would recognize.  It's using the 
internal Python routine to log that data directly to a file.


Look in /usr/local/mailman/logs, or /var/mailman/logs, or wherever your 
platform puts them.


--
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Re: [Mailman-Users] Tracing a disappearing 'post'

2009-02-18 Thread Bernie Cosell
On 9 Feb 2009 at 19:32, Mark Sapiro wrote:

> Bernie Cosell wrote:
> 
> >A user on one of the lists here complained that her posts weren't getting 
> >through.  I looked at the sendmail log and I see her post making it to 
> >the "| ...mailman  post LIST", but then the message disappeared.  I've 
> >looked and it is, indeed, not in the list archives.

> If the message was discarded by Mailman, that fact should be logged in
> Mailman's vette log.

At the moment, I can't *find* the vette log..:o).  I see the calls in the 
code to syslog('vette',...) and from what I can tell the syslog is 
running -- the sysadmin tells me that it is running rsyslog with the 
simple rule:
   *.*@MAINLOGSYSTEM
and other logging from that system seems to work, but I can't find any 
mailman stuff...   Still looking..:o)

BUT:

> Note that given what you've said about the list configuration, I think
> the most likely thing is Content filtering is on, text/html is
> filtered (not in pass_mime_types) and filter_action is discard so her
> text/html post is filtered to empty and discarded.

that solved it!  The problem was that the user had some sort of AVG email 
scanner that in the course of munging the MIME machinery to include a 
"Scanned and found virus-free" section [what a useless, stupid bit of 
software *THAT* is!] it totally hosed the format.  Having them undo the 
email scanning fixed the problem.

  /Bernie\

-- 
Bernie Cosell Fantasy Farm Fibers
mailto:ber...@fantasyfarm.com Pearisburg, VA
-->  Too many people, too few sheep  <--   



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Re: [Mailman-Users] Tracing a disappearing 'post'

2009-02-09 Thread Mark Sapiro
Bernie Cosell wrote:

>A user on one of the lists here complained that her posts weren't getting 
>through.  I looked at the sendmail log and I see her post making it to 
>the "| ...mailman  post LIST", but then the message disappeared.  I've 
>looked and it is, indeed, not in the list archives.
>
>I do get bounces and approvals [as both list admin and list moderator] 
>and I've not gotten anything about this user's submissions, but still 
>they appear to vanish.  The list is unmoderated ["Action to take for 
>postings from non-members.." is set to Accept].  I have one filter set to 
>'hold', and I *have* gotten submissions that got caught by that filter, 
>so I know it is working.
>
>What places am I missing that could get a message just to vanish?  [and 
>how can I try to make that not happen, or at least log what's happening 
>or email me or something]?


If the message was discarded by Mailman, that fact should be logged in
Mailman's vette log.

If it caused some processing exception and was shunted, that fact and a
traceback from the error should be logged in Mailman's error log.

The first step is to check those logs.

Note that given what you've said about the list configuration, I think
the most likely thing is Content filtering is on, text/html is
filtered (not in pass_mime_types) and filter_action is discard so her
text/html post is filtered to empty and discarded.

-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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[Mailman-Users] Tracing a disappearing 'post'

2009-02-09 Thread Bernie Cosell
A user on one of the lists here complained that her posts weren't getting 
through.  I looked at the sendmail log and I see her post making it to 
the "| ...mailman  post LIST", but then the message disappeared.  I've 
looked and it is, indeed, not in the list archives.

I do get bounces and approvals [as both list admin and list moderator] 
and I've not gotten anything about this user's submissions, but still 
they appear to vanish.  The list is unmoderated ["Action to take for 
postings from non-members.." is set to Accept].  I have one filter set to 
'hold', and I *have* gotten submissions that got caught by that filter, 
so I know it is working.

What places am I missing that could get a message just to vanish?  [and 
how can I try to make that not happen, or at least log what's happening 
or email me or something]?

Thanks!  /bernie\

-- 
Bernie Cosell Fantasy Farm Fibers
mailto:ber...@fantasyfarm.com Pearisburg, VA
-->  Too many people, too few sheep  <--   



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