Re: [Mailman-Users] One member not receiving e-mails...

[David Scribner]

At 2:55 PM -0800 11/14/05, Mark Sapiro wrote:
Jon D. Slater wrote:

Can someone suggest how I'd go about tracking down this problem...

I have a list of 52 members.  Of that list, there is 1 e-mail address
  that never receives e-mail from the server.  (The other 51 work fine.)
[SNIP]

I have had the same problem recently.  Looking at the logs I could 
see that email was being sent to the list member and was not being 
rejected.  I passed that along to the list member who then contacted 
his ISP and discovered they had changed something in their set-up 
that set anti-spam filters very tight and those filters were eating 
the postings from the list.

You might have the person not getting posting to check with their ISP 
to see if they can figure out what is happening.

Hope this helps

David Scribner
BI Consulting
--
Mailman-Users mailing list
Mailman-Users@python.org
http://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
http://mail.python.org/mailman/options/mailman-users/archive%40jab.org

Security Policy: 
http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp

Re: [Mailman-Users] One member not receiving e-mails...

[Mark Sapiro]

Jon D. Slater wrote:

Can someone suggest how I'd go about tracking down this problem...

I have a list of 52 members.  Of that list, there is 1 e-mail address 
that never receives e-mail from the server.  (The other 51 work fine.)

This 1 e-mail address (I'll call it '[EMAIL PROTECTED]') is an MSN 
e-mail address (if that matters).

I have other MSN members and they *are* receiving mailings.

To date, I've never had a message bounce back from 
'[EMAIL PROTECTED]', and they claim they *aren't* being delivered to 
their Junk Mail Folder.

How would I start trying to trace this down?  Is there a log something 
that might tell me if Mailman is, at least, trying to send them e-mail?

Mailman's 'smtp' log will tell you how many recipients each message
had. You can then subtract from 52 anyone on digest or with delivery
disabled or who might be a 'duplicate' because of being in To: or Cc:,
and see if this is the expected number.

In the very unlikely case that this one recipient is being refused by
your outgoing MTA, there will be an entry in Mailman's 'smtp-failure'
log.

Also, is this person receiving digests and everyone else messages, or
is this person's delivery disabled?

It is possible that MSN is quietly eating the mail to this person due
to settings which are different from your other MSN members.

It may be none of these, but at least these are some ideas as to where
to start looking.

-- 
Mark Sapiro [EMAIL PROTECTED]   The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

--
Mailman-Users mailing list
Mailman-Users@python.org
http://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
http://mail.python.org/mailman/options/mailman-users/archive%40jab.org

Security Policy: 
http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp