Re: [Mailman-Users] Only unmoderated messages getting to list?

[Peter Shute]

Robert Heller wrote:
> Does the list have archives (public or private)?  Are the messages showing up
> there?

No archives.
 
> Are the messages "not being sent out" from @gmail.com addresses?  GMail
> "tosses" messages a poster from gmail sends when it comes back to that
> poster.
>
> The message does get delivered to everyone else.

I have several non gmail addresses I use to test with, and they're not 
receiving them either.
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Re: [Mailman-Users] Only unmoderated messages getting to list?

[Robert Heller]

At Thu, 1 Feb 2018 03:08:11 + Peter Shute  wrote:

> 
> Today we've noticed that messages we've approved aren't getting sent out by
> the list, or at least they aren't being received by list members.
> 
> I sent a couple of test messages to the list, and they got sent out ok. What
> could be happening that only allows unmoderated messages through?
> 
> There haven't been a lot of messages involved yet. Maybe three moderated
> messages have gone astray, from three different members, one of whom is a
> moderator.

Does the list have archives (public or private)?  Are the messages showing up 
there?

Are the messages "not being sent out" from @gmail.com addresses?  GMail 
"tosses" messages a poster from gmail sends when it comes back to that poster. 
The message does get delivered to everyone else.

> 
> We're on v2.1.23.
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> 
>  

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Re: [Mailman-Users] Only unmoderated messages getting to list?

[Mark Sapiro]

On 01/31/2018 09:00 PM, Peter Shute wrote:
> Can I get at those logs via cPanel?


If you can access the underlying file system, the logs are in
/usr/local/cpanel/3rdparty/mailman/logs.

You can't access them directly via the control panel.


> Since I emailed, an approved message got through. Two of the three affected 
> emails were from non members. We allow non members to post because some 
> people just don’t bother subscribing.
> 
> The sender of an affected email subscribed and sent another email, and after 
> being approved, it got through.


It's not possible to know what's going on without seeing the logs. If
you don't have access to them and the issue persists, you'll have to
contact your hosting provider for help.

Also see .

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Re: [Mailman-Users] Only unmoderated messages getting to list?

[Peter Shute]

Can I get at those logs via cPanel?

Since I emailed, an approved message got through. Two of the three affected 
emails were from non members. We allow non members to post because some people 
just don’t bother subscribing.

The sender of an affected email subscribed and sent another email, and after 
being approved, it got through.

Sent from my iPhone

> On 1 Feb 2018, at 3:04 pm, Mark Sapiro  wrote:
> 
>> On 01/31/2018 07:08 PM, Peter Shute wrote:
>> Today we've noticed that messages we've approved aren't getting sent out by 
>> the list, or at least they aren't being received by list members.
> 
> 
> Are they archived?
> 
> 
>> I sent a couple of test messages to the list, and they got sent out ok. What 
>> could be happening that only allows unmoderated messages through?
> 
> 
> What's in Mailman's 'vette' and 'error' logs from the time of approval.
> 
> One possibility is the messages held and approved were subsequently
> discarded by content filtering. This can happen for example if the
> message is HTML only, content filtering doesn't accept text/html and
> filter_action is discard. This and other possibilities will be logged in
> the vette log.
> 
> -- 
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
> --
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> Unsubscribe: 
> https://mail.python.org/mailman/options/mailman-users/pshute%40nuw.org.au
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Re: [Mailman-Users] Only unmoderated messages getting to list?

[Mark Sapiro]

On 01/31/2018 07:08 PM, Peter Shute wrote:
> Today we've noticed that messages we've approved aren't getting sent out by 
> the list, or at least they aren't being received by list members.


Are they archived?


> I sent a couple of test messages to the list, and they got sent out ok. What 
> could be happening that only allows unmoderated messages through?


What's in Mailman's 'vette' and 'error' logs from the time of approval.

One possibility is the messages held and approved were subsequently
discarded by content filtering. This can happen for example if the
message is HTML only, content filtering doesn't accept text/html and
filter_action is discard. This and other possibilities will be logged in
the vette log.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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