Re: [Mailman-Users] how long does a installation take normally?

2007-03-23 Thread Dragon
Lex Thoonen sent the message below at 12:58 PM 3/23/2007:
Hi,

I'm renting a linux box, fedora with the Apache/2.0.53. (as a
dedicated server.)

NOW; I looked at installing mailman myself, but rather soon figured I'm
not linux experienced enough to do this. So I asked the tech people at
fasthots.co.uk to take a look. They've been busy for a few days,
working now and then I guess, and just now I received this e-mail from them:

---

I've now (with the assistance of my colleagues here) spent
considerably longer than the allocated 30 minutes trying to get this
setup for you, without success. Realistically we are not going to be
able to finish this without incurring additional PES fees, which may
add up to a few hours - please let us know whether you wish us to
carry on with this.

--

Now, I would just like to know if this sounds kind of normal to you,
experienced people. a few hours is quite a bit of money, hence
my question.

p.s. the server is a 'out of the box' story, hardly any modification
(if at all).

Thanks a lot,
 End original message. -

I think they are either lazy or incompetent. (Or both).

Mailman from source is extremely easy to install. I think it took me 
all of about 40 minutes to download it, extract it, read the install 
instructions and have my first test list working.

Since you are using a Fedora box, have you tried using yum to install it?

That's even easier, a few seconds for yum to grab an rpm from the 
repository and install it and then maybe 20 minutes to configure 
things and you should be going.


Dragon

~~~
  Venimus, Saltavimus, Bibimus (et naribus canium capti sumus)
~~~

--
Mailman-Users mailing list
Mailman-Users@python.org
http://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
http://mail.python.org/mailman/options/mailman-users/archive%40jab.org

Security Policy: 
http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp


Re: [Mailman-Users] how long does a installation take normally?

2007-03-23 Thread Brad Knowles
At 7:58 PM + 3/23/07, Lex Thoonen wrote:

  I've now (with the assistance of my colleagues here) spent
  considerably longer than the allocated 30 minutes trying to get this
  setup for you, without success. Realistically we are not going to be
  able to finish this without incurring additional PES fees, which may
  add up to a few hours - please let us know whether you wish us to
  carry on with this.

IMO, your service provider is incompetent.  If you're using a binary 
packaged version of Mailman, it should take less than a minute for 
the entire process to complete, including downloading the binary 
package.  If you're going to install from source, it might take a few 
more minutes.

-- 
Brad Knowles [EMAIL PROTECTED], Consultant  Author
LinkedIn Profile: http://tinyurl.com/y8kpxu
Slides from Invited Talks: http://tinyurl.com/tj6q4
--
Mailman-Users mailing list
Mailman-Users@python.org
http://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
http://mail.python.org/mailman/options/mailman-users/archive%40jab.org

Security Policy: 
http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp


Re: [Mailman-Users] how long does a installation take normally?

2007-03-23 Thread Martin Wheeler
On Fri, 23 Mar 2007, Lex Thoonen wrote:

 I'm renting a linux box, fedora with the Apache/2.0.53. (as a
 dedicated server.)

Fair enough.  (You'ld've been better off with Debian, but ... )

 NOW; I looked at installing mailman myself, but rather soon figured I'm
 not linux experienced enough to do this. So I asked the tech people at
 fasthots.co.uk to take a look. They've been busy for a few days,

Wha-a-a-t ?

Fedora is a pig if you want to add any new software, I know -- but that is
just plain ridiculous.
Just WTF are they doing?


 working now and then I guess, and just now I received this e-mail from them:
 . . .
 Now, I would just like to know if this sounds kind of normal to you,
 experienced people. a few hours is quite a bit of money, hence
 my question.

PERSONAL OPINION

It sounds to me very much that you're dealing with a bunch of clueless
commercials -- box resellers who don't know what they're doing and hoping
to get their punters to pay for their own learning curve.

For me, installing mailman is a 5-minute job.  No more.  Actually setting
up a new list usually takes me longer than installing the mailman software
in the first place.

Just my 2p's worth.

[And personally, I'm with bytemark.co.uk]

YMMV.
-- 
Martin Wheeler   -   00 44 1458 83-1103Glastonbury - BA6 9PH - England
[EMAIL PROTECTED]   http://avalonit.net/   http://martinwheeler.net/
GPG pub key : 01269BEB  6CAD BFFB DB11 653E B1B7 C62B  AC93 0ED8 0126 9BEB
  * Share your knowledge. It's a way of achieving immortality. *
--
Mailman-Users mailing list
Mailman-Users@python.org
http://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://www.python.org/cgi-bin/faqw-mm.py
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
http://mail.python.org/mailman/options/mailman-users/archive%40jab.org

Security Policy: 
http://www.python.org/cgi-bin/faqw-mm.py?req=showamp;file=faq01.027.htp