Re: [MlMt] Password popup box

2021-12-10 Thread Eric Sharakan
On 9 Dec 2021, at 14:27, Ian Petersen wrote:

> Benny,
>
>> Somehow MailMate misinterprets a repeated error as a possible password issue 
>> (server are not always good at telling the email client exactly what the 
>> problem is). First try updating to the latest beta of MailMate (in the 
>> Software Update preferences pane).
>
> For what it’s worth I have experienced similar issues (on Runbox) on and off 
> for the last couple of years (always using latest beta). MM throws a wobbly 
> for a few minutes or an hour, but it always seems to go back to normal again 
> after a while.
>
>
> Cheers
> Ian

Hi, I've seen the same, primarily on my corporate account since my employer 
switched to Exchange hosted by Microsoft.  It happens at most once or twice a 
day.  I hit cancel and things continue to work, so I think Benny's explanation 
is right on; it's really some other transient error.

-Eric
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Re: [MlMt] Password popup box

2021-12-09 Thread Ian Petersen

Benny,

Somehow MailMate misinterprets a repeated error as a possible password 
issue (server are not always good at telling the email client exactly 
what the problem is). First try updating to the latest beta of 
MailMate (in the Software Update preferences pane).


For what it’s worth I have experienced similar issues (on Runbox) on 
and off for the last couple of years (always using latest beta). MM 
throws a wobbly for a few minutes or an hour, but it always seems to go 
back to normal again after a while.



Cheers
Ian
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Re: [MlMt] Password popup box

2021-12-09 Thread Benny Kjær Nielsen

On 7 Dec 2021, at 18:10, Annamarie Pluhar wrote:

Why is this happening? I have many email accounts. The ones that are 
on my domain names are all managed by SiteGround. Sometimes several 
times a day, sometimes not for many days, I will suddenly get popups 
to enter the password for the account. Here’s a 
[screenshot.](https://www.dropbox.com/s/kpy03yafvmlt1in/Popup%20Password.png?dl=0). 
 It’s mainly just annoying as the password autocompletes and I can 
just hit okay, but I guess I’d like to understand why it’s 
happening now and wasn’t before. I did change the server address 
thinking that might be the issue.


Somehow MailMate misinterprets a repeated error as a possible password 
issue (server are not always good at telling the email client exactly 
what the problem is). First try updating to the latest beta of MailMate 
(in the Software Update preferences pane).


If it still happens then open the Activity Viewer (⌥⌘0) and keep it 
open (this enables logging). After you see the issue then use “Help 
▸ Send Server Logs” and I'll see if MailMate could behave 
differently given how it fails.


--
Benny
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