Re: [mailop] Email delivery issues to yahoo.com

[Alarig Le Lay]

On Sun Mar 20 09:04:41 2016, Frank Bulk wrote:
> Since 7:12 am (U.S. Central) we've been seeing "451 4.3.2 Internal error
> reading data" being logged on our email server when sending to yahoo.com
> email addresses, such that we now have email queued up to yahoo.com.  It's
> across a number of Yahoo MX records.  Not much of anything has delivered
> since 7:30 am.
> 
> Anyone else seeing the same?
> 
> Frank

I’m also seeing this from Europe.

-- 
alarig


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Re: [mailop] Email delivery issues to yahoo.com

[Chris Vervais]

You're not the only one. 



Sent from my iPhone
> On Mar 20, 2016, at 07:04, Frank Bulk  wrote:
> 
> Since 7:12 am (U.S. Central) we've been seeing "451 4.3.2 Internal error
> reading data" being logged on our email server when sending to yahoo.com
> email addresses, such that we now have email queued up to yahoo.com.  It's
> across a number of Yahoo MX records.  Not much of anything has delivered
> since 7:30 am.
> 
> Anyone else seeing the same?
> 
> Frank
> 
> 
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Re: [mailop] Email delivery issues to yahoo.com

[Tara Natanson]

We are seeing a lot of deferrals to yahoo as well this morning.  Queues are
building.

Whole lot of this:
Mar 20 10:14:05 p2-mail39 yah2-27-208-176/error[6860]: 49CB657869C: to=<
redac...@yahoo.com>, relay=none, delay=0.01, delays=0.01/0/0/0, dsn=4.4.2,
status=deferred (delivery temporarily suspended: lost connection with
mta6.am0.yahoodns.net[63.250.192.45] while sending RCPT TO)

Tara Natanson

On Sun, Mar 20, 2016 at 10:40 AM, Toshiaki Onishi via mailop <
mailop@mailop.org> wrote:

> Hey Frank
>
> Seeing that on our side here as well.
>
> Regards
>
> Toshi
>
> On Mon, Mar 21, 2016 at 1:04 AM, Frank Bulk  wrote:
>
>> Since 7:12 am (U.S. Central) we've been seeing "451 4.3.2 Internal error
>> reading data" being logged on our email server when sending to yahoo.com
>> email addresses, such that we now have email queued up to yahoo.com.
>> It's
>> across a number of Yahoo MX records.  Not much of anything has delivered
>> since 7:30 am.
>>
>> Anyone else seeing the same?
>>
>> Frank
>>
>>
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>> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
>>
>
>
>
> --
> Toshiaki Onishi
> Email Operations Specialist, APAC
> toni...@groupon.com
>
> T: +61 2 8277 6938
> M: +61 404 882 045
>
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>
>
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Re: [mailop] Email delivery issues to yahoo.com

[Toshiaki Onishi via mailop]

Hey Frank

Seeing that on our side here as well.

Regards

Toshi

On Mon, Mar 21, 2016 at 1:04 AM, Frank Bulk  wrote:

> Since 7:12 am (U.S. Central) we've been seeing "451 4.3.2 Internal error
> reading data" being logged on our email server when sending to yahoo.com
> email addresses, such that we now have email queued up to yahoo.com.  It's
> across a number of Yahoo MX records.  Not much of anything has delivered
> since 7:30 am.
>
> Anyone else seeing the same?
>
> Frank
>
>
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> mailop@mailop.org
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>



-- 
Toshiaki Onishi
Email Operations Specialist, APAC
toni...@groupon.com

T: +61 2 8277 6938
M: +61 404 882 045
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[mailop] Email delivery issues to yahoo.com

[Frank Bulk]

Since 7:12 am (U.S. Central) we've been seeing "451 4.3.2 Internal error
reading data" being logged on our email server when sending to yahoo.com
email addresses, such that we now have email queued up to yahoo.com.  It's
across a number of Yahoo MX records.  Not much of anything has delivered
since 7:30 am.

Anyone else seeing the same?

Frank


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Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

[Luke Martinez via mailop]

Michael,

Could you elaborate on:

"The issue will be highlighted in the SNDS report, however."

Luke


On Thu, Mar 17, 2016 at 6:38 PM, Michael Wise 
wrote:

> Has the customer signed up for JMRP or SNDS?
>
> Because if not, that would be step #0; see below.
>
>
>
> And yes, under certain circumstances, Hotmail/Outlook will 250 the mail,
> and may then if it considers the IP sufficiently toxic, delete it without
> delivering it to the intended recipient’s INBOX or Junk folder with no NDR.
> The issue will be highlighted in the SNDS report, however.
>
>
>
> And there is **NO-ONE** at Microsoft who is a contact who can get things
> running smoothly again.
>
> The policy is cast in ferro-cement, no exceptions:
>
>
>
> 1)  Open a ticket and request mitigation for the IP(s) here:
> http://go.microsoft.com/fwlink/?LinkID=614866
>
> 2)  Wait and see what the machine thinks…
>
> 3)  If the IPs are not mitigated, reply to the email and request it,
> and provide as much detail as possible about:
>
> A)  what happened,
>
> B)  what you did to fix it,
>
> C)  and why it Won’t Happen Again.
>
>
>
> As to the programs that Senders should join, they are:
>
>
>
>
> *Join the Junk Mail Reporting Program (JMRP) *We believe that your
> recipients are the best indicator that the email you are sending is
> wanted.  The JMRP program allows you to see which of your emails
> Outlook.com users have marked as junk or unwanted mail.  Reviewing the
> results in JMRP will provide to the most direct information on what
> characteristics of your email, customers, and ultimately SmartScreen®,
> consider to be unwanted. This helpful feedback mechanism allows you to
> ensure that mails being sent from your IP are not resulting in negative
> feedback that could impact your sending reputation. Being vigilant about
> users who mark your e-mail as unwanted or the types of messages that are
> being marked as unwanted can help you keep mailing lists updated with only
> interested users and modify future campaigns. In addition, monitoring user
> complaints can help you identify unintended mail traffic or detect a
> potentially compromised account sending unwanted mail to your customers.
> Enroll at https://postmaster.live.com/snds/JMRP.aspx?wa=wsignin1.0.
>
>
>
> *Join the Smart Network Data Services program (SNDS)*
>
> The SNDS program provides data about traffic seen originating from your
> registered IP, such as mail volume and complaint rates. The data is built
> from the log files of the inbound mail machines and other servers at
> Outlook.com and Microsoft and represents factual information about the
> traffic from your mail servers to Outlook.com users. For more information
> about this free program refer to https://postmaster.live.com/snds/FAQ.aspx.
> To register, please go to http://postmaster.msn.com/snds/*.* (Tip: As
> part of the enrollment process, you are asked to sign the JMRP program
> agreement and then send a response to Support indicating that it has been
> signed.  It’s not uncommon for that step in the enrollment process to be
> missed.)
>
>
>
> Aloha,
>
> Michael.
>
> --
>
> *Michael J Wise* | Microsoft | Spam Analysis | "Your Spam Specimen Has
> Been Processed." | Got the Junk Mail Reporting Tool
>  ?
>
>
>
> *From:* mailop [mailto:mailop-boun...@mailop.org] *On Behalf Of *Aaron C.
> de Bruyn
> *Sent:* Thursday, March 17, 2016 5:12 PM
> *To:* mailop@mailop.org
> *Subject:* [mailop] Mail accepted by outlook.com/hotmail.com disappears.
>
>
>
> A customer complained to me they haven't been able to e-mail
> outlook/hotmail users for "a while".
>
>
>
> I talked with their IT department and they said "A few weeks ago we had a
> virus that spammed a bunch of people.  We cleaned it up and got de-listed
> everywhere, but outlook.com
> 
> is still broken".
>
>
>
> They gave up and turfed the issue to me (an outside consulting company).
>
>
>
> I set up a test account on outlook.com
> 
> and tried sending several messages.  After 30 minutes the messages aren't
> in my outlook.com
> 
> inbox or spam folder.
>
>
>
> I manually dug through the (password protected) archives 

Re: [mailop] Mail accepted by outlook.com/hotmail.com disappears.

[Aaron C. de Bruyn]

On Fri, Mar 18, 2016 at 11:22 AM, Hugo Slabbert 
wrote:
>
> They're welcome to run their own server at near-zero maintenance cost.
> But, if that mode of operating the mail server results in other mail
> systems being negatively impacted and the admins of those mail systems then
> taking corrective action that causes delivery issues for the customer,
> that's one of the consequences/implications of running your mail system on
> the cheap (read "poorly/not managed").
>

I totally get that.  When they got a virus, they ended up on every
blacklist known to man.
Here we are over a week later and they aren't on *any* blacklists and mail
delivery is working properly.

Except for Microsoft properties... :)


> Please know that I'm not trying to pin this on you or say that you're
> managing the system poorly; this is a consequence of the customer's choice
> of how much (little) they want to spend on managing that system/service.


I totally agree.

-A
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