Re: [mailop] TWC refusing mail

2017-12-18 Thread Mark Dale


Ditto on MDR's comment. I'm also seeing mail happily received at TWC 
addresses. Thanks again Scott.






On 19/12/17 03:10, Michael Rathbun wrote:



Issue appears to be resolved.  Thanks much.

mdr



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Re: [mailop] TWC refusing mail

2017-12-18 Thread Charles McKean
Glad to hear that. Thank you for sharing. It is not always easy to
tell what is going on from the outside.

On Mon, Dec 18, 2017 at 10:28 AM, Scott Undercofler  wrote:
> Yes. We are much smarter than that.
>
>
>> On Dec 18, 2017, at 7:38 AM, Charles McKean  
>> wrote:
>>
>> Or, perhaps TWC has made the very questionable choice to implement
>> SORBS on a real ISP mail server. That would be one way to hold down
>> load. Just randomly block a whole bunch of IP addresses that aren't
>> actually spam sources.
>>
>> The people at TWC are smarter than this, yes? Please tell me it isn't so.
>>
>> On Sun, Dec 17, 2017 at 9:29 PM, Scott Undercofler  wrote:
>>> Between outlook and .nl and .eu, we have been hammering away at spam the
>>> last few weeks so some senders have been, perhaps unfairly, caught up in the
>>> net. We weathered the holiday mail really well but have been pretty harsh on
>>> snowshoers and hit and run spammers.
>>>
>>> On Dec 17, 2017, at 6:13 PM, Andrew Barrett 
>>> wrote:
>>>
>>> I'm guessing that, like everyone else, TWC is just getting slammed with mail
>>> sent by ESPs  for senders with holiday offers and the like, and is just not
>>> as well equipped to handle it. Seems like every holiday season brings new
>>> record volumes.
>>>
>>> On Sun, Dec 17, 2017 at 7:53 PM, Michael Rathbun  wrote:

 On Mon, 18 Dec 2017 08:57:34 +1100, Mark Dale 
 wrote:


> Is it just us or are others experiencing this?
>
> Any clues as to why would be greatly appreciated.

 We're seeing it, with a sudden onset on the 14th.  The IPs send requested
 and/or transactional email, have excellent reputations, and are blocked
 nowhere else.

 The response is completely uncharacteristic of the rejections outlined on
 the
 postmaster page.

 The TWC IP reputation lookup gives clean bill of health.  Since there are
 no
 blocks, no remediation can be requested.

 mdr
 --
The Duckage Is Feep.
   -- Vaul Pixie


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Re: [mailop] TWC refusing mail

2017-12-18 Thread Jay Hennigan

On 12/17/17 5:13 PM, Andrew Barrett wrote:
I'm guessing that, like everyone else, TWC is just getting slammed with 
mail sent by ESPsĀ  for senders with holiday offers and the like


Which means that like everyone else, TWC's customers are just getting 
slammed with mail sent by ESPs for senders with holiday offers and the 
like. Those customers are complaining. TWC is acting on those complaints.


--
Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net
Impulse Internet Service  -  http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV

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Re: [mailop] TWC refusing mail

2017-12-18 Thread Michael Rathbun
On Mon, 18 Dec 2017 08:28:21 -0700, Scott Undercofler 
wrote:

>Yes. We are much smarter than that. 

Issue appears to be resolved.  Thanks much.

mdr
-- 
"Honest folk do not wear masks when they enter a bank."
   -- Unspiek, Baron Bodissey


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Re: [mailop] TWC refusing mail

2017-12-18 Thread Scott Undercofler
Yes. We are much smarter than that. 


> On Dec 18, 2017, at 7:38 AM, Charles McKean  
> wrote:
> 
> Or, perhaps TWC has made the very questionable choice to implement
> SORBS on a real ISP mail server. That would be one way to hold down
> load. Just randomly block a whole bunch of IP addresses that aren't
> actually spam sources.
> 
> The people at TWC are smarter than this, yes? Please tell me it isn't so.
> 
> On Sun, Dec 17, 2017 at 9:29 PM, Scott Undercofler  wrote:
>> Between outlook and .nl and .eu, we have been hammering away at spam the
>> last few weeks so some senders have been, perhaps unfairly, caught up in the
>> net. We weathered the holiday mail really well but have been pretty harsh on
>> snowshoers and hit and run spammers.
>> 
>> On Dec 17, 2017, at 6:13 PM, Andrew Barrett 
>> wrote:
>> 
>> I'm guessing that, like everyone else, TWC is just getting slammed with mail
>> sent by ESPs  for senders with holiday offers and the like, and is just not
>> as well equipped to handle it. Seems like every holiday season brings new
>> record volumes.
>> 
>> On Sun, Dec 17, 2017 at 7:53 PM, Michael Rathbun  wrote:
>>> 
>>> On Mon, 18 Dec 2017 08:57:34 +1100, Mark Dale 
>>> wrote:
>>> 
>>> 
 Is it just us or are others experiencing this?
 
 Any clues as to why would be greatly appreciated.
>>> 
>>> We're seeing it, with a sudden onset on the 14th.  The IPs send requested
>>> and/or transactional email, have excellent reputations, and are blocked
>>> nowhere else.
>>> 
>>> The response is completely uncharacteristic of the rejections outlined on
>>> the
>>> postmaster page.
>>> 
>>> The TWC IP reputation lookup gives clean bill of health.  Since there are
>>> no
>>> blocks, no remediation can be requested.
>>> 
>>> mdr
>>> --
>>>The Duckage Is Feep.
>>>   -- Vaul Pixie
>>> 
>>> 
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Re: [mailop] TWC refusing mail

2017-12-18 Thread Michael Rathbun
On Mon, 18 Dec 2017 09:38:22 -0500, Charles McKean
 wrote:

>Or, perhaps TWC has made the very questionable choice to implement
>SORBS on a real ISP mail server. That would be one way to hold down
>load. Just randomly block a whole bunch of IP addresses that aren't
>actually spam sources.
>
>The people at TWC are smarter than this, yes? Please tell me it isn't so.

In our case, there is no SORBS listing (or any other sort of listing),  The
SMTP response lacks the usual 5.n.n code, includes a host name, and cites an
undocumented "AUP" code.

mdr
-- 
...right, as the world goes, 
   is only in question between equals in power,
   while the strong do what they can 
   and the weak suffer what they must.
 -- Thucydides,  History of the Peloponnesian War


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Re: [mailop] TWC refusing mail

2017-12-18 Thread Charles McKean
Or, perhaps TWC has made the very questionable choice to implement
SORBS on a real ISP mail server. That would be one way to hold down
load. Just randomly block a whole bunch of IP addresses that aren't
actually spam sources.

The people at TWC are smarter than this, yes? Please tell me it isn't so.

On Sun, Dec 17, 2017 at 9:29 PM, Scott Undercofler  wrote:
> Between outlook and .nl and .eu, we have been hammering away at spam the
> last few weeks so some senders have been, perhaps unfairly, caught up in the
> net. We weathered the holiday mail really well but have been pretty harsh on
> snowshoers and hit and run spammers.
>
> On Dec 17, 2017, at 6:13 PM, Andrew Barrett 
> wrote:
>
> I'm guessing that, like everyone else, TWC is just getting slammed with mail
> sent by ESPs  for senders with holiday offers and the like, and is just not
> as well equipped to handle it. Seems like every holiday season brings new
> record volumes.
>
> On Sun, Dec 17, 2017 at 7:53 PM, Michael Rathbun  wrote:
>>
>> On Mon, 18 Dec 2017 08:57:34 +1100, Mark Dale 
>> wrote:
>>
>>
>> >Is it just us or are others experiencing this?
>> >
>> >Any clues as to why would be greatly appreciated.
>>
>> We're seeing it, with a sudden onset on the 14th.  The IPs send requested
>> and/or transactional email, have excellent reputations, and are blocked
>> nowhere else.
>>
>> The response is completely uncharacteristic of the rejections outlined on
>> the
>> postmaster page.
>>
>> The TWC IP reputation lookup gives clean bill of health.  Since there are
>> no
>> blocks, no remediation can be requested.
>>
>> mdr
>> --
>> The Duckage Is Feep.
>>-- Vaul Pixie
>>
>>
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