[mailop] Exact Target (Pardot) unsubscribe link is insecure..

2022-04-13 Thread Michael Peddemors via mailop
Return-Path: 



Click on the unsubscribe link, and it goes to an insecure pardot page.

--
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Re: [mailop] Exact Target (Pardot) unsubscribe link is insecure..

2022-04-13 Thread Atro Tossavainen via mailop
On Wed, Apr 13, 2022 at 10:21:18AM -0700, Michael Peddemors via mailop wrote:
> Return-Path: 
> 
> 
> Click on the unsubscribe link, and it goes to an insecure pardot page.

Envelope-senders are not links, though.

-- 
Atro Tossavainen, Chairman of the Board
Infinite Mho Oy, Helsinki, Finland
tel. +358-44-5000 600, http://www.infinitemho.fi/
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Re: [mailop] Exact Target (Pardot) unsubscribe link is insecure..

2022-04-13 Thread Al Iverson via mailop
This isn't Pardot or Salesforce support so I don't know what good it
does to post about it here, to be honest.

Pardot clients can/should implement SSL on their tracker domain (which
includes the list-unsub domain):
https://help.salesforce.com/s/articleView?id=000318025&type=1

I just read a blog post that implies that the default go.pardot.com
domain is getting SSL added, too? Maybe?
https://www.salesforceben.com/the-drip/go-pardot-com/

I don't work in Salesforce land any more, so I have no detail beyond that...

Cheers,
Al

On Wed, Apr 13, 2022 at 12:39 PM Atro Tossavainen via mailop
 wrote:
>
> On Wed, Apr 13, 2022 at 10:21:18AM -0700, Michael Peddemors via mailop wrote:
> > Return-Path: 
> > 
> >
> > Click on the unsubscribe link, and it goes to an insecure pardot page.
>
> Envelope-senders are not links, though.
>
> --
> Atro Tossavainen, Chairman of the Board
> Infinite Mho Oy, Helsinki, Finland
> tel. +358-44-5000 600, http://www.infinitemho.fi/
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[mailop] gmail - pop3 retrieval checking SPF ? ( gmail, wth ? Take 2 )

2022-04-13 Thread Paulo Pinto via mailop
Hi all.

Why on earth is gmail checking the IP address of the message sender (ISP
assigned home address, for instance) against the sender's domain SPF
without the ability of checking if that original delivery was done using
SMTP authentication ( hence voiding the need for that IP being part of the
SPF record ) ?

Moreover, why on earth is gmail doing a SPF check ( that should ONLY be
done during the smtp conversation ) during a pop3 retrieval  ?!

If there is anyone here from gmail ... fix that please.

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Re: [mailop] gmail - pop3 retrieval checking SPF ? ( gmail, wth ? Take 2 )

2022-04-13 Thread Noel Butler via mailop

On 14/04/2022 01:02, Paulo Pinto via mailop wrote:


Hi all.
Why on earth is gmail checking the IP address of the message sender 
(ISP assigned home address, for instance) against the sender's domain 
SPF without the ability of checking if that original delivery was done 
using SMTP authentication ( hence voiding the need for that IP being 
part of the SPF record ) ?


I know its early i morning and I;m only just now taking my first sip of 
coffee, but, err...  this is what SPF does, checks sebder is allowed to 
send as XYZ,   smtp authed users sender from mail server and its in 
senders domain, all fine there


Moreover, why on earth is gmail doing a SPF check ( that should ONLY be 
done during the smtp conversation ) during a pop3 retrieval  ?!


If there is anyone here from gmail ... fix that please.


That however is not fine, it should already have done the spf check, are 
you certain it is doing it in pop transaction or just guessing?


Pasting a short snippet of your evidence might help someone take notice.

--
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Noel Butler

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Re: [mailop] gmail - pop3 retrieval checking SPF ? ( gmail, wth ? Take 2 )

2022-04-13 Thread Jarland Donnell via mailop
This is in fact how they do it, and it is quite objectively wrong. SPF 
is only useful when checking the connecting IP, but since they're not 
receiving the mail they miss out on that transaction. Reasonable logic 
would dictate that one should give up attempting to check SPF at that 
stage or, at the very least, become much better at reading those 
Received headers with automation. Google has opted for neither, and so 
this is a common issue.


On 2022-04-13 10:02, Paulo Pinto via mailop wrote:

Hi all.

Why on earth is gmail checking the IP address of the message sender
(ISP assigned home address, for instance) against the sender's domain
SPF without the ability of checking if that original delivery was done
using SMTP authentication ( hence voiding the need for that IP being
part of the SPF record ) ?

Moreover, why on earth is gmail doing a SPF check ( that should ONLY
be done during the smtp conversation ) during a pop3 retrieval  ?!

If there is anyone here from gmail ... fix that please.

--
Paulo Azevedo
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[mailop] $GOOG

2022-04-13 Thread Paul Vixie via mailop
it's troubling me that in a recent thread asking where to host 
mailboxes, google was recommended several times, in spite of the fact 
that google is provably wrong and provably non-transarent in how they 
decide what inbound e-mail to reject.


of all constituencies, this one, mailop, is one i would have expected to 
know better than to cooperate with your oppressor.

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Re: [mailop] $GOOG

2022-04-13 Thread Michael Peddemors via mailop

On 2022-04-13 14:43, Paul Vixie via mailop wrote:
it's troubling me that in a recent thread asking where to host 
mailboxes, google was recommended several times, in spite of the fact 
that google is provably wrong and provably non-transarent in how they 
decide what inbound e-mail to reject.


of all constituencies, this one, mailop, is one i would have expected to 
know better than to cooperate with your oppressor.


+1 .. otherwise you help make the oppressor an evil overlord..

--
"Catch the Magic of Linux..."

Michael Peddemors, President/CEO LinuxMagic Inc.
Visit us at http://www.linuxmagic.com @linuxmagic
A Wizard IT Company - For More Info http://www.wizard.ca
"LinuxMagic" a Registered TradeMark of Wizard Tower TechnoServices Ltd.

604-682-0300 Beautiful British Columbia, Canada

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Re: [mailop] $GOOG

2022-04-13 Thread Jarland Donnell via mailop
If you find an email provider that has no opinion or detractors in 
relation to how to reject emails or which emails to reject, you'll find 
a wealth of other complaints that stem directly from this. Out of the 
140,244 emails delivered to Google by my customers today, not a single 
one has complained of issues with Google rejecting legitimate email.


On 2022-04-13 16:43, Paul Vixie via mailop wrote:

it's troubling me that in a recent thread asking where to host
mailboxes, google was recommended several times, in spite of the fact
that google is provably wrong and provably non-transarent in how they
decide what inbound e-mail to reject.

of all constituencies, this one, mailop, is one i would have expected
to know better than to cooperate with your oppressor.
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Re: [mailop] $GOOG

2022-04-13 Thread Tobias Fiebig via mailop
heho,
thanks for bringing this up. i am currently digging a bit in the whole scape of 
centralization, especially in academia (see page 4-7 here for the perspective 
of mail-hosting in academia: https://arxiv.org/pdf/2104.09462.pdf ); things 
are... dire, especially in the us. universities used to be _the_ place 
self-hosting infrastructure.

email is a rather evolving system, and to align the design choices of the past 
with the needs of a mass Internet, the complexity of running stuff oneself is 
going up (and the number of dmarc report rua bounces from _large_ entities i 
get each night tells me that this is not limited to smaller operators...); with 
major providers intransparently deciding what to enforce (and what applies to 
them), i hear many saying 'well, if you want your mails delivered, go for 
$bigone'.

this is essentially how we lost xmpp and i fear the dice are already in the cup 
for smtp et al. (and the rest of the Internet).

with best regards,
tobias

-Original Message-
From: mailop  On Behalf Of Paul Vixie via mailop
Sent: Wednesday, 13 April 2022 23:44
To: mailop@mailop.org
Subject: [mailop] $GOOG

it's troubling me that in a recent thread asking where to host mailboxes, 
google was recommended several times, in spite of the fact that google is 
provably wrong and provably non-transarent in how they decide what inbound 
e-mail to reject.

of all constituencies, this one, mailop, is one i would have expected to know 
better than to cooperate with your oppressor.
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Re: [mailop] $GOOG

2022-04-13 Thread Rob McEwen via mailop

On 4/13/2022 6:58 PM, Jarland Donnell via mailop wrote:
Out of the 140,244 emails delivered to Google by my customers today, 
not a single one has complained of issues with Google rejecting 
legitimate email.



Even so, keep in mind the following:

(1) Their most egregious false positives - ARE delivered - they return a 
"250 OK" response - but then Google's spam filter does a 2nd round of 
spam filtering - AFTER the SMTP connection has completed - and that's 
where MOST of their most egregious false positives occur - partly 
because the sender THINKS that their message was delivered.


(2) These are OFTEN the types of mistakes that are most often unknown to 
the sender - since the sender then never gets back a non-delivery 
notification. (and unfortunately not everyone is savvy and consistent 
with requesting and monitoring for "read receipts" for important 
hand-typed emails!) So then they don't "complain" to their mail hoster 
about a problem they don't even know exists! (so their lack of 
"complaints" is an inadequate/flawed measurement of success in this case!)


For example, I have a close relative who was the CFO of a company a 
couple of years ago (with hundreds of millions in annual sales) - before 
he switched to another company - and what I'm about to describe occurred 
AFTER Google's huge move to going "all in" on A.I. for email processing 
- and so this company almost lost the renewal of a multi-million dollar 
deal because their client's hand-typed messages were getting 250 OK 
answers, but were spam-filtered after-the-fact by Google. The client 
thought that they were getting dissed by their vendor - since they 
didn't get non-delivered notifications for those emails - and so this 
client was already in the process of looking for a new vendor when 
someone at my relative's (former) company spotted the false positives 
from this client in the spam folder at the last "final hour" and just 
barely saved the deal.


Of course, that's anecdotal and ALL spam filters have occasional 
egregious false positives. But it's just that your "delivered to Google" 
might not mean as much as you thought that it meant! It's possible that 
a few of those 140,244 emails might not have made it to the inbox!


--
Rob McEwen, invaluement
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Re: [mailop] [E] $GOOG

2022-04-13 Thread Marcel Becker via mailop
On Wed, Apr 13, 2022 at 2:58 PM Paul Vixie via mailop 
wrote:

> that google is provably wrong and provably non-transarent in how they
> decide what inbound e-mail to reject.
>

Unless you have a solution which ensures that only good senders are able to
send email, then yes, you will find that receivers will be mostly
non-transparent on how they decide what to reject. Any receiver protecting
their users will be.


> know better than to cooperate with your oppressor.
>

This was stressed before (even by the list admin): But if you want people
to collaborate and be more transparent, maybe refrain from sentences like
the one above.

-  Marcel
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Re: [mailop] $GOOG

2022-04-13 Thread Luke via mailop
If you can take the activist hat off and think like an average person with
average objectives, Google is the right answer. There is nothing wrong with
suggesting this. There are pros and cons. As a grown up, I understand that
everything is a trade off. But for most people, Google is the right answer
here.

Luke

On Wed, Apr 13, 2022, 3:33 PM Michael Peddemors via mailop <
mailop@mailop.org> wrote:

> On 2022-04-13 14:43, Paul Vixie via mailop wrote:
> > it's troubling me that in a recent thread asking where to host
> > mailboxes, google was recommended several times, in spite of the fact
> > that google is provably wrong and provably non-transarent in how they
> > decide what inbound e-mail to reject.
> >
> > of all constituencies, this one, mailop, is one i would have expected to
> > know better than to cooperate with your oppressor.
>
> +1 .. otherwise you help make the oppressor an evil overlord..
>
> --
> "Catch the Magic of Linux..."
> 
> Michael Peddemors, President/CEO LinuxMagic Inc.
> Visit us at http://www.linuxmagic.com @linuxmagic
> A Wizard IT Company - For More Info http://www.wizard.ca
> "LinuxMagic" a Registered TradeMark of Wizard Tower TechnoServices Ltd.
> 
> 604-682-0300 Beautiful British Columbia, Canada
>
> ___
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>
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Re: [mailop] $GOOG

2022-04-13 Thread Jarland Donnell via mailop
I've seen Microsoft do that very thing many times over the years, 
accepting an email but never delivering it. I have to admit, I have not 
once witnessed this with Gmail. Given how much volume we do where 
customers bring their own domains, I would find it strange to have not 
run into it, if it is an actual issue that occurs.


Filtering to the spam folder of course happens with email that received 
a 2xx, but I've not yet seen a blackhole. I would be interested in 
hearing more about it if anyone has collected any data around it.


On 2022-04-13 19:28, Rob McEwen via mailop wrote:

On 4/13/2022 6:58 PM, Jarland Donnell via mailop wrote:


Out of the 140,244 emails delivered to Google by my customers today,
not a single one has complained of issues with Google rejecting
legitimate email.


Even so, keep in mind the following:

(1) Their most egregious false positives - ARE delivered - they return
a "250 OK" response - but then Google's spam filter does a 2nd round
of spam filtering - AFTER the SMTP connection has completed - and
that's where MOST of their most egregious false positives occur -
partly because the sender THINKS that their message was delivered.

(2) These are OFTEN the types of mistakes that are most often unknown
to the sender - since the sender then never gets back a non-delivery
notification. (and unfortunately not everyone is savvy and consistent
with requesting and monitoring for "read receipts" for important
hand-typed emails!) So then they don't "complain" to their mail hoster
about a problem they don't even know exists! (so their lack of
"complaints" is an inadequate/flawed measurement of success in this
case!)

For example, I have a close relative who was the CFO of a company a
couple of years ago (with hundreds of millions in annual sales) -
before he switched to another company - and what I'm about to describe
occurred AFTER Google's huge move to going "all in" on A.I. for email
processing - and so this company almost lost the renewal of a
multi-million dollar deal because their client's hand-typed messages
were getting 250 OK answers, but were spam-filtered after-the-fact by
Google. The client thought that they were getting dissed by their
vendor - since they didn't get non-delivered notifications for those
emails - and so this client was already in the process of looking for
a new vendor when someone at my relative's (former) company spotted
the false positives from this client in the spam folder at the last
"final hour" and just barely saved the deal.

Of course, that's anecdotal and ALL spam filters have occasional
egregious false positives. But it's just that your "delivered to
Google" might not mean as much as you thought that it meant! It's
possible that a few of those 140,244 emails might not have made it to
the inbox!

--
Rob McEwen, invaluement
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Re: [mailop] [E] $GOOG

2022-04-13 Thread Al Iverson via mailop
>> that google is provably wrong and provably non-transarent in how they
>> decide what inbound e-mail to reject.
>
> Unless you have a solution which ensures that only good senders are able to 
> send email, then yes, you will find that receivers will be mostly 
> non-transparent on how they decide what to reject. Any receiver protecting 
> their users will be.
>
>> know better than to cooperate with your oppressor.
>
> This was stressed before (even by the list admin): But if you want people to 
> collaborate and be more transparent, maybe refrain from sentences like the 
> one above.

Seconded. Google does not do things the way I would, and I find them
frustrating, yes, but no, it is not true about there being some
conspiracy to keep you out, and no, it's not unfixable, unless you
stick your head in the sand or put your fingers in your ears and don't
do things the right way for 2022 because you don't want to or can't.

Cheers,
Al Iverson

-- 
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Re: [mailop] $GOOG

2022-04-13 Thread Al Iverson via mailop
I've seen it happen perhaps twice in twenty years, from what I can
non-scientifically recall. 99.9% of the time we've had somebody
complain they can't find the mail in their Gmail account, it is
because it's in their spam folder. I'm not particularly worried that
there's some new outbreak of this. Even back in the day, unexpected
internal delays inside of Gmail were more common, and even those were
relatively rare.

To your point, yeah, Microsoft used to be the big bad who would
discard mail after accepting it and that was a super huge pain to deal
with. That seems to be a thing of the past, thankfully.

Cheers,
Al Iverson

On Wed, Apr 13, 2022 at 7:59 PM Jarland Donnell via mailop
 wrote:
>
> I've seen Microsoft do that very thing many times over the years,
> accepting an email but never delivering it. I have to admit, I have not
> once witnessed this with Gmail. Given how much volume we do where
> customers bring their own domains, I would find it strange to have not
> run into it, if it is an actual issue that occurs.
>
> Filtering to the spam folder of course happens with email that received
> a 2xx, but I've not yet seen a blackhole. I would be interested in
> hearing more about it if anyone has collected any data around it.
>
> On 2022-04-13 19:28, Rob McEwen via mailop wrote:
> > On 4/13/2022 6:58 PM, Jarland Donnell via mailop wrote:
> >
> >> Out of the 140,244 emails delivered to Google by my customers today,
> >> not a single one has complained of issues with Google rejecting
> >> legitimate email.
> >
> > Even so, keep in mind the following:
> >
> > (1) Their most egregious false positives - ARE delivered - they return
> > a "250 OK" response - but then Google's spam filter does a 2nd round
> > of spam filtering - AFTER the SMTP connection has completed - and
> > that's where MOST of their most egregious false positives occur -
> > partly because the sender THINKS that their message was delivered.
> >
> > (2) These are OFTEN the types of mistakes that are most often unknown
> > to the sender - since the sender then never gets back a non-delivery
> > notification. (and unfortunately not everyone is savvy and consistent
> > with requesting and monitoring for "read receipts" for important
> > hand-typed emails!) So then they don't "complain" to their mail hoster
> > about a problem they don't even know exists! (so their lack of
> > "complaints" is an inadequate/flawed measurement of success in this
> > case!)
> >
> > For example, I have a close relative who was the CFO of a company a
> > couple of years ago (with hundreds of millions in annual sales) -
> > before he switched to another company - and what I'm about to describe
> > occurred AFTER Google's huge move to going "all in" on A.I. for email
> > processing - and so this company almost lost the renewal of a
> > multi-million dollar deal because their client's hand-typed messages
> > were getting 250 OK answers, but were spam-filtered after-the-fact by
> > Google. The client thought that they were getting dissed by their
> > vendor - since they didn't get non-delivered notifications for those
> > emails - and so this client was already in the process of looking for
> > a new vendor when someone at my relative's (former) company spotted
> > the false positives from this client in the spam folder at the last
> > "final hour" and just barely saved the deal.
> >
> > Of course, that's anecdotal and ALL spam filters have occasional
> > egregious false positives. But it's just that your "delivered to
> > Google" might not mean as much as you thought that it meant! It's
> > possible that a few of those 140,244 emails might not have made it to
> > the inbox!
> >
> > --
> > Rob McEwen, invaluement
> > ___
> > mailop mailing list
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> > https://list.mailop.org/listinfo/mailop
> ___
> mailop mailing list
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Re: [mailop] $GOOG

2022-04-13 Thread Rob McEwen via mailop

Al,

fwiw, I've confirmed at some point within the past couple of years - 
directly with Brandon Long of Google - that, yes, Google does have this 
extra after-connection filtering, where a message can potentially be 
spam filtered even though the sender's mail server received a "250 OK" 
response. How often this happens - it's hard to say - probably in a tiny 
fraction of messages that they spam filter - but in my boutique hosting 
of a few thousand users - I've anecdotally come across this at least a 
few times in the past couple of years, where it was likely a false 
positive, but yet the sender got a "250 OK" response. That the message 
may have been in the recipients' google spam folder - is something I 
already acknowledged, but that's "besides the point". Also, while many 
mail hosters ALSO do this filtering technique, I consider this to 
/typically/ be an inferior spam filtering practice, although I'm open to 
the idea that doing it on a very limited basis might be OK (such as when 
an attachment has a /strong/ potential be a zero-day virus that 
anti-virus systems are not yet detecting... stuff like that). 
Regardless, such "250 OK" false positive being in the intended 
recipient's spam folder - is something I referenced in my original post, 
and that doesn't impact any of my points.


ALSO - this reminds me - another inferior practice of some of these 
largest email providers - including Google - is the lack of support and 
willingness/ability to make changes in response to egregious filtering 
mistakes. IT staff of their customers are OFTEN told by these large 
providers - "it is what it is" - with no willingness to look into SMTP 
logs and figure out and fix exactly what went wrong - but level of 
service doesn't scale, right? (But yet they STILL charge premium prices 
per mailbox - so in spite of this - their REVENUE "scales"!)


Slightly changing the subject and getting back to Paul Vixie's original 
post (the post that started this thread) about Google's lack of spam 
filtering transparency - unless he's referring to something bad of which 
I'm not aware - otherwise, I think he's being a little too picky - spam 
filtering is 1/2 sausage factory (if you saw it up close, you'd be 
shocked about how crazy it is) - and part front-lines war zone. So, in 
summary, spam filtering is "a sausage factory on the front lines of a 
war zone". Then Paul Vixie comes along and asks, "where's your TPS 
report?" (a reference from the movie "office space" - remember that?) - 
and those of us running spam filters are like "dude, we're just barely 
surviving, and everything is so fast paced and changing so often - we 
can't even think about that TPS report!"


Or, in Paul Vixie's defense, maybe Paul is thinking about the fact that 
gmail's outbound spam has been absolutely INSANE the past several 
months, with no end of slowdown in sight. It's insane that this has 
gotten so little attention in recent months, and that Google keeps 
seemingly getting a free pass over that. So there's that, too. And it's 
bizarre that so many are so "OK" with that! (or pretend that this isn't 
happening?) Or - again - maybe Paul Vixie knows something that many of 
us don't know about - regarding Google's mail system! I wouldn't rule 
that out.


Rob McEwen, invaluement

On 4/13/2022 10:27 PM, Al Iverson via mailop wrote:

I've seen it happen perhaps twice in twenty years, from what I can
non-scientifically recall. 99.9% of the time we've had somebody
complain they can't find the mail in their Gmail account, it is
because it's in their spam folder. I'm not particularly worried that
there's some new outbreak of this. Even back in the day, unexpected
internal delays inside of Gmail were more common, and even those were
relatively rare.

To your point, yeah, Microsoft used to be the big bad who would
discard mail after accepting it and that was a super huge pain to deal
with. That seems to be a thing of the past, thankfully.

Cheers,
Al Iverson

On Wed, Apr 13, 2022 at 7:59 PM Jarland Donnell via mailop
  wrote:

I've seen Microsoft do that very thing many times over the years,
accepting an email but never delivering it. I have to admit, I have not
once witnessed this with Gmail. Given how much volume we do where
customers bring their own domains, I would find it strange to have not
run into it, if it is an actual issue that occurs.

Filtering to the spam folder of course happens with email that received
a 2xx, but I've not yet seen a blackhole. I would be interested in
hearing more about it if anyone has collected any data around it.

On 2022-04-13 19:28, Rob McEwen via mailop wrote:

On 4/13/2022 6:58 PM, Jarland Donnell via mailop wrote:


Out of the 140,244 emails delivered to Google by my customers today,
not a single one has complained of issues with Google rejecting
legitimate email.

Even so, keep in mind the following:

(1) Their most egregious false positives - ARE delivered - they return
a "250 OK" response - but then 

Re: [mailop] $GOOG

2022-04-13 Thread Rob McEwen via mailop

On 4/13/2022 11:32 PM, Rob McEwen wrote:
Or, in Paul Vixie's defense, maybe Paul is thinking about the fact 
that gmail's outbound spam has been absolutely INSANE the past several 
months, with no end of slowdown in sight. It's insane that this has 
gotten so little attention in recent months, and that Google keeps 
seemingly getting a free pass over that. So there's that, too. And 
it's bizarre that so many are so "OK" with that! (or pretend that this 
isn't happening?)



To clarify - while I don't 100% understand Paul Vixie's 
logic/reasoning/facts - but maybe that's due to my lack of being fully 
informed? - at the SAME time - I arrive at the SAME conclusion as Paul, 
for the reason mentioned above. No organization sending out THIS much 
spam - including massive amounts of spam from criminal fraudsters - 
should be considered a respected member of the email ecosystem - nor 
should be rewarded with any additional business.


--
Rob McEwen, invaluement

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Re: [mailop] gmail - pop3 retrieval checking SPF ? ( gmail, wth ? Take 2 )

2022-04-13 Thread Mark Milhollan via mailop

On Wed, 13 Apr 2022, Paulo Pinto wrote:


Why on earth is gmail checking the IP address of the message sender (ISP
assigned home address, for instance) against the sender's domain SPF


I've mentioned it before to which got a "I don't think we do that" when 
it was plain they did (their own SPF results claimed that's what they 
checked).


Google appears to be trying to decide if it was submitted from a "bad" 
place thus is likely a bad message by checking SPF as if they were the 
initial receiver, with the same checks applying to messages they fetch 
from elsewhere.  On the surface it seems a reasonable way to catch 
submissions using stolen credentials but it also penalizes submissions 
aren't made entirely "inside" -- their checking ignores RFC1918 
addresses.  To avoid Google's non-compliant behavior you must put the 
encoded information in a non-standard header, or toss it and rely on 
your logs.



/mark
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Re: [mailop] $GOOG

2022-04-13 Thread Rob McEwen via mailop

On 4/13/2022 10:27 PM, Al Iverson via mailop wrote:

we've had somebody complain



That's another discrepancy which I forgot to mention in my earlier 
response to Al's post - the type of "silent" blocks I was discussing - 
are often situations where, by their very nature, the user isn't even 
aware of the legit message being blocked since the sender didn't receive 
a non-delivery notification. So those "when someone complains" examples 
already have a built-in bias towards omitting the "silent block" 
situation I was describing, since users don't "complain" about problems 
they don't even know about.


--
Rob McEwen, invaluement

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