Re: [mailop] Campaign Monitor Spewing Their Own Spam Now
Hello, Anne, I appreciate you giving us some details to start with, thank you. We've investigated and found the source. We've restarted conversations internally about sending explicit, permission-based mail that complies with the same anti-spam policy to which we hold our customers. You'll receive a direct reply from our abuse team today. Carissa Phillips Deliverability Support Manager campaignmonitor.com ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
Re: [mailop] Campaign Monitor Spewing Their Own Spam Now
Hi Anne, Carissa from Campaign Monitor's deliverability team here. I can confirm that our abuse team is very responsive and abuse@ is still the best way to reach them. I didn't see any details about or samples of spam in your previous email to abuse@, would you mind sending those through, please? We'd love to deal with those quickly as soon as we hear from you. Thank you! Carissa Phillips Deliverability Support Manager campaignmonitor.com ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
[mailop] jo...@taugh.com
Hi John, We don't send as much mail as the ESPs you've mentioned but I'd be happy to make sure your father's address is no longer emailed via Campaign Monitor (if ever). Feel free to email me directly with his address. Carissa Phillips Deliverability Support Manager campaignmonitor.com On Thu, Dec 13, 2018 at 1:26 PM John Levine wrote: > My elderly father is no longer able to handle his own e-mail, so I'm > doing it. He gets a mountain of junk mail, from every organization > with which he has ever done business, from the local community theater > to auto parts. > > I don't want to close his mailbox because he gets useful mail such as > the water bill and notices about doctors' appointments, and mail from > actual human friends. (We read him those.) But he will never respond > to e-mailed solicitations because he will never see them. They're a > pure waste of electrons, and of my time. I've wasted a lot of time > clicking a lot of opt-out links, and would prefer not to waste much > more. > > I can tell that the majority of the junk is from Mailchimp and > Constant Contact, with a lot also from Sendgrid and Exact Target. > Anyone I can contact there to Just Make It Stop? > > R's, > John ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
Re: [mailop] Any Spark New Zealand people here?
Hi Simon, I'm having trouble delivering to Xtra Mail as well. I followed your advice and SMX sent me to Spark and Spark's support isn't getting me anywhere. Would you be able to connect me with someone? Carissa Phillips Deliverability Support Manager campaignmonitor.com ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
Re: [mailop] Anyone from Telstra/BigPond?
Hi Sven,
I've recently had luck getting resolution for issues with Telstra via their
forum. Start by searching for the problem and if you find someone
describing the same issue, add your comment to the thread and then you'll
be able to send header examples in a *private* message to an individual on
their Technical Support team ("Shellock" is very helpful).
If you don't see the problem described in an existing thread, create a new
one and their team will reach out to you within a few days.
Good luck!
--
Carissa Phillips
Deliverability Support Lead
campaignmonitor.com
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[mailop] URL flagged in Outlook365's ATP
Hi Michael, I work for Campaign Monitor, an ESP. One of our domains used in tracking URLs is flagged by ATP. Could you please check on cmail19.com, please? I'm happy to send more info offline. Thank you! -- Carissa Phillips Deliverability Support Lead campaignmonitor.com ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
[mailop] Help with Cox.net
Does anyone here work for Cox? I'm having delivery trouble and haven't had luck with the support team. Thank you! -- *Carissa Phillips* Deliverability Support Lead Campaign Monitor ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
