Re: [mailop] Debt Collection Client Email Servers

2024-03-25 Thread Rob Kendrick via mailop
On Mon, Mar 25, 2024 at 03:47:11PM +, Michael Irvine via mailop wrote:

> The problem I am trying to fix is that these are legal emails and I
> need a way to signal that to the providers. With many states and USA
> government stating that email is a legal form of communication, how
> can we guarantee it to the inbox if many of the users mark it as SPAM
> and potentially blocks other communication. 

You can't.  If you want to make sure they receive an important legal
communication, send them a recorded delivery letter.  At least then you
have evidence of its delivery (or lack of).

B.
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Re: [mailop] R: Contact in Microsoft 365 Defender for Outlook?

2023-10-23 Thread Rob Kendrick via mailop
On Fri, Oct 20, 2023 at 09:18:31AM +, Rodolfo Saccani via mailop wrote:
>
> I wander what the review process looks like.

They'll recommend that you use their URL checking service instead.

B.
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Re: [mailop] Authentication Bounces by Gmail

2023-09-13 Thread Rob Kendrick via mailop
On Tue, Sep 12, 2023 at 08:20:32PM -0700, Brandon Long via mailop wrote:
> I'm sure I've had a long explanation on here in the past year, but the
> short answer is if the message is not DKIM valid and you're forwarding, you
> should rewrite
> the MAIL FROM to a domain you own that will SPF authn the message... and
> try not to forward spam.

Might be convinced with this if it weren't for gmail being the source of
~40% of the spam we receive.

B.
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Re: [mailop] Dear Sendinblue (IBM)... please stop.

2021-06-03 Thread Rob Kendrick via mailop
On Wed, Jun 02, 2021 at 06:30:57PM +0200, Simon Bressier via mailop wrote:
> 
> I'm really sorry to hear that you are receiving such crap from our
> platform, could you please provide me more details offlist regarding such
> sending ?

I gave up reporting abuse to Sendinblue 18 months ago.  It was getting
too much.  A rare thing happened: everything from Sendinblue is refused
for every customer.  There have been no complaints.

B.
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Re: [mailop] OVH Strasbourg suffers major fire

2021-03-10 Thread Rob Kendrick via mailop
On Wed, Mar 10, 2021 at 09:51:20AM +, Andrew C Aitchison via mailop wrote:
> On Wed, 10 Mar 2021, Rob Kendrick via mailop wrote:
> >I'm glad that everyone is safe, but I retract my normal opinion that OVH
> >should get in the sea, as that might extinguish the fire.
> 
> Are you confusing them with Digital Ocean ?

I am able to hold this view on multiple hosts simultaneously, thinking
it of one does not exclude others from my ire.

B.
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Re: [mailop] OVH Strasbourg suffers major fire

2021-03-10 Thread Rob Kendrick via mailop
On Wed, Mar 10, 2021 at 07:40:26AM +, Graeme Fowler via mailop wrote:
> From a mailop perspective, whilst this may seem a bit dark, I’d be interested 
> to see whether this creates a (however brief!) downturn in hostility, spam 
> and scams.

Surely everyone drops every packet from OVH long before it reaches their
MTA, so one hopes nobody notices any difference.

I'm glad that everyone is safe, but I retract my normal opinion that OVH
should get in the sea, as that might extinguish the fire.

B.
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Re: [mailop] Hotmail and block on OVH: possible solutions alternatives?

2021-02-25 Thread Rob Kendrick via mailop
On Thu, Feb 25, 2021 at 09:41:36AM +0100, Ignacio García via mailop wrote:
> From your experience, how long may it take to MS to allow
> communications from those IPs? Is there anything else we can do to
> to help solve this situation?

Don't use OVH.  They have a terrible reputation and are widely blocked
at the AS level.  One week last year, 15% of the spam we refused was
from OVH.  Banning them wholesale is an easy decision for many
administrators.  It will take OVH years to fix this reputation problem,
and while they do, you will have deliverability problems.

> I know OVH's not a favorite among pros, but for me, their dedicated
> servers work well and aren't very expensive.  Can anybody recommend
> a somewhat similar solution with a better IP segments reputation?

Their cheapness is partially the problem.  Laxness is another part.
Perhaps you could have a machine or three at a respectable provider and
push all your outgoing mail through them, keeping the bulk at OVH?

B.
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Re: [mailop] New server email being treated as spam by Google

2020-11-19 Thread Rob Kendrick via mailop
On Thu, Nov 19, 2020 at 11:21:19AM +, Paul Waring via mailop wrote:
> Before I change any more settings, I was wondering if there was a time
> period during which Google treats a new server that it hasn't seen
> before as a spam source? If this is something that will go away after a
> few more days then there's not much point in me tweaking further.

Ignoring for a moment that Gmail is not internet mail and that any
ability to send internet mail to Gmail is a happy accident, did you
carefully wind-down the TTLs on your SPF etc DNS records?

B.
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Re: [mailop] Lots of spam from gmail ?

2018-02-03 Thread Rob Kendrick
On Sat, Feb 03, 2018 at 12:03:23AM +, Michael Wise wrote:
> 
> 
> For, “smaller players” the best way is to submit the traffic thru SpamCop.
> 
> We get a feed from them, and it’s one more drop in the bucket … but the 
> buckets are looked at by a human.

Could you please add a header for accounts younger than, say, two weeks?
Then I can just drop that stuff on the floor with the rest of the SEO
detritus.

B.

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Re: [mailop] Lots of spam from gmail ?

2018-02-02 Thread Rob Kendrick
On Fri, Feb 02, 2018 at 05:20:14PM -0500, John Levine wrote:
> In the past few days I've seen a lot of spam from gmail, sleazy SEO
> and the like.  Has someone cracked their signup system?

About 20% of the UCE and spam that reaches my customers' INBOXES is from
outlook.com or gmail.com.  Obviously reporting it is a waste of time as
they're both brick walls to smaller players.

B.

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Re: [mailop] Spamassassin // replicate configuration on multiple servers

2017-10-19 Thread Rob Kendrick
On Thu, Oct 19, 2017 at 12:25:41PM -0300, Emanuel wrote:
> Hello,
> 
> Is it possible to replicate the configuration, ie modify the
> configuration file to replicate on the other servers that share the
> cloud, or generate a shared database?

https://en.wikipedia.org/wiki/Ansible_(software)

B.

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Re: [mailop] btinternet.com blacklist

2017-07-10 Thread Rob Kendrick
On Mon, Jul 10, 2017 at 12:53:55PM +0100, Dom Latter wrote:
> On 10/07/17 11:22, Suresh Ramasubramanian wrote:
> > Back during the old nanae and spam-l days in the 90s and 2000s,
> > whenever this came up, and it did a lot even with filters a lot less
> > hair trigger than what we have today, the usual analogy wasn't people
> > partying next door, it was usually compared to renting an apartment
> > in a high crime area so cabbies and pizza delivery people wouldn't go
> > there after dark, or most any time for that matter:
> 
> We have been in the Hetzner "neighbourhood" for years.  This is our
> fourth server (and hence IP address) there and the first time we have
> had this issue. [1]

I've had several in Hetzner too, without issue.  They require a
government ID to sign up with so they can ban individuals from using
their service just because of the spam issue.  They are very quick to
act to messages they've received at their abuse@ account.  In other
words, they are not OVH.

B.

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Re: [mailop] Mails to microsoft

2017-02-04 Thread Rob Kendrick
On Sat, Feb 04, 2017 at 03:42:53PM -, John Levine wrote:
> In article <20170204100707.z5qygog6vzs5d...@ikki.ethgen.ch> you write:
> >I have a private mail server in hetzner network (5.9.7.51). ...
> 
> Considering how much spam gushes out of Hetzner, it's surprising that
> anyone accepts your mail at all.  On my network I've had all of 5.9/16
> blocked for years with zero complaints from my users.
> 
> If it's important to you that people accept your mail, you might
> consider finding a host with better managed networks.  But if it's
> not important to you, it's not important to anyone else.

I host lua-l, a large mailing list both in terms of subscribers and
postings, on Hetzner.  The only people we ever have deliverability
problems with are Gmail, and that's only for an hour or two at a time.

As somebody reporting spam, I find Hetzner extremely responsible: they
provide quick responses and follow-ups saying what has been done.  Also,
to be a Hetzner customer you need to provide a scan of government-issued
ID; if they kick you it's for life.

On the other hand, I can't ever recall receiving an email from an OVH or
AWS EC3 IP address I ever wanted.

B.

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