Hey Chad - Please contact me off list. I can help with Yahoo/AOL.
Thanks! Lili Crowley she/her Postmaster On Mon, Dec 13, 2021 at 2:25 PM Chad Dailey via mailop <mailop@mailop.org> wrote: > Hello-- > > In the past month or so, a decade-old mailing list that I administer has > been running into deliverability issues. I'm reaching out to mailop > because I'm at wits' end for figuring this out. I'll outline what I > believe to be useful background information below. Hopefully someone can > offer suggestions for next steps, even better would be contact from admin > peeps of the networks that are rejecting list messages, but I'll take what > I can get. Please feel free to reach out on the list or PM me if you need > additional information. > > Some details about the list: MPA is the name of the list, hosted at > accelix.net > <https://urldefense.proofpoint.com/v2/url?u=http-3A__accelix.net&d=DwMFaQ&c=sWW_bEwW_mLyN3Kx2v57Q8e-CRbmiT9yOhqES_g_wVY&r=5Ps6gqx3JusivGVI-U9_l6qlVACXvsBn54y9pSHmSYw&m=TaCSQdumLdzxGScgqcE9mMsLMKVg3Abt8p_LJnW1rF31HIpxh76SzM_HWp_rKRwX&s=QnADMkiWMPq_s8scNjXB-WBqrm5X8o8FNgsO_m1bAps&e=>, > our longtime listserv provider. We're pretty low traffic, a few to dozens > of messages a month, with 73 unique email addresses signed up to receive > traffic. Membership has very low churn, most are very long term > subscribers. The oldest subscriptions were added manually, but we've since > moved to invite / COI for all new subscribers as of a few years ago. We > perform an annual cull of recipient addresses that no longer wish to retain > list membership, no response to the out of band message earns a drop from > the list. In addition, the listserv will also disable subscriptions that > encounter repeated bounces. Admittedly, bounce settings are pretty > generous, but are configured that way due to subscriber ISP / mail > providers that are less than reliable (welcome to the middle of nowhere). > I've checked Spamhaus and a couple other public RBLs, and didn't find any > negative reputation hits for the server. List info can be found here: > http://mm.accelix.net/mailman/listinfo/mpa > <https://urldefense.proofpoint.com/v2/url?u=http-3A__mm.accelix.net_mailman_listinfo_mpa&d=DwMFaQ&c=sWW_bEwW_mLyN3Kx2v57Q8e-CRbmiT9yOhqES_g_wVY&r=5Ps6gqx3JusivGVI-U9_l6qlVACXvsBn54y9pSHmSYw&m=TaCSQdumLdzxGScgqcE9mMsLMKVg3Abt8p_LJnW1rF31HIpxh76SzM_HWp_rKRwX&s=ZlHY6uyLqpJUl6k3Kqx7qKlKVihz1g6WlSO8Te8hIW0&e=> > > I thought maybe our website domain name change (it's in the message > footer) was a factor, perhaps triggering a keyword string hit, but that > four letter string was in the old domain name too. I hesitate to mention > the string here for fear of getting snagged again and preventing this > message from reaching the admins that I really need to see it. Hint: it's > shorthand for the folks that engineer noisy, colorful aerial displays on > holidays, especially on Independence Day here in the 'states. > > According to the bounce messages, Spectrum (subscriber emails on Charter > and RoadRunner domains) says we've got an AUP violation (AUP#In-1190), but > I can't find anything in their ToS / AUP that would get us booted, > Windstream says we're spamming. Juno and Yahoo are apparently dropping > messages silently, or their feedback isn't making it into bounce > processing. Of course, none of them will talk to me because I'm not their > actual customer, and 'Shave and a haircut' doesn't open any doors. > > I have encouraged our users to reach out to their providers, and write > mail filters for the listserv if they are able, but I have low confidence > in those functions. I'd rather fix the root of the problem instead. > > __________ > > Windstream reject messages: > > ----- The following addresses had permanent fatal errors ----- > <obfuscatedu...@windstream.net> > (reason: 554 5.7.1 [VI-1] Message blocked due to spam content in the > message.) > > ----- Transcript of session follows ----- > ... while talking to mx01.windstream.net > <https://urldefense.proofpoint.com/v2/url?u=http-3A__mx01.windstream.net&d=DwMFaQ&c=sWW_bEwW_mLyN3Kx2v57Q8e-CRbmiT9yOhqES_g_wVY&r=5Ps6gqx3JusivGVI-U9_l6qlVACXvsBn54y9pSHmSYw&m=TaCSQdumLdzxGScgqcE9mMsLMKVg3Abt8p_LJnW1rF31HIpxh76SzM_HWp_rKRwX&s=NAIApSXGp4nnfMdr0RLtS2TegcgjFqRTCfaaNsxPaZE&e=> > .: > >>> DATA > <<< 554 5.7.1 [VI-1] Message blocked due to spam content in the message. > 554 5.0.0 Service unavailable > > __________ > > Spectrum reject messages: > > ----- The following addresses had permanent fatal errors ----- > <obfuscatedu...@charter.net> > (reason: 552 5.2.0 <mpa-boun...@accelix.net> sender rejected. Please > see https://www.spectrum > .net/support/internet/understanding-email-error-codes > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.spectrum.net_support_internet_understanding-2Demail-2Derror-2Dcodes&d=DwMFaQ&c=sWW_bEwW_mLyN3Kx2v57Q8e-CRbmiT9yOhqES_g_wVY&r=5Ps6gqx3JusivGVI-U9_l6qlVACXvsBn54y9pSHmSYw&m=TaCSQdumLdzxGScgqcE9mMsLMKVg3Abt8p_LJnW1rF31HIpxh76SzM_HWp_rKRwX&s=EeMFTXvSsAxIEb_HFJCAS2sAfdtFiXvBJJutJt0wLnw&e=> > for more information. AUP#In-1190) > > ----- Transcript of session follows ----- > ... while talking to mx0.charter.net > <https://urldefense.proofpoint.com/v2/url?u=http-3A__mx0.charter.net&d=DwMFaQ&c=sWW_bEwW_mLyN3Kx2v57Q8e-CRbmiT9yOhqES_g_wVY&r=5Ps6gqx3JusivGVI-U9_l6qlVACXvsBn54y9pSHmSYw&m=TaCSQdumLdzxGScgqcE9mMsLMKVg3Abt8p_LJnW1rF31HIpxh76SzM_HWp_rKRwX&s=8q1V4_OUIKnYSGxkGLCLW4Y2Rngb9vEcbn03jV_cSk4&e=> > .: > >>> DATA > <<< 552 5.2.0 <mpa-boun...@accelix.net> sender rejected. Please see > https://www.spectrum.net/support/internet/understanding-email-error-codes > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.spectrum.net_support_internet_understanding-2Demail-2Derror-2Dcodes&d=DwMFaQ&c=sWW_bEwW_mLyN3Kx2v57Q8e-CRbmiT9yOhqES_g_wVY&r=5Ps6gqx3JusivGVI-U9_l6qlVACXvsBn54y9pSHmSYw&m=TaCSQdumLdzxGScgqcE9mMsLMKVg3Abt8p_LJnW1rF31HIpxh76SzM_HWp_rKRwX&s=EeMFTXvSsAxIEb_HFJCAS2sAfdtFiXvBJJutJt0wLnw&e=> > for more information. AUP#In-1190 > 554 5.0.0 Service unavailable > > __________ > > Thank you for your attention, > Chad Dailey > > _______________________________________________ > mailop mailing list > mailop@mailop.org > > https://urldefense.proofpoint.com/v2/url?u=https-3A__list.mailop.org_listinfo_mailop&d=DwIGaQ&c=sWW_bEwW_mLyN3Kx2v57Q8e-CRbmiT9yOhqES_g_wVY&r=5Ps6gqx3JusivGVI-U9_l6qlVACXvsBn54y9pSHmSYw&m=TaCSQdumLdzxGScgqcE9mMsLMKVg3Abt8p_LJnW1rF31HIpxh76SzM_HWp_rKRwX&s=37Dh08i3mYY-uLXzZKPUO8oOnMB073UvFcxaCvJyFjk&e= >
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