[mailop] [uk-mail-managers] Blacklisted by hotmail/live (fwd)
I know there are hotmail people who monitor this list - can somebody help my colleague at another UK university with their blacklisting please? Thanks -- -- Jonathan Haynes Senior Network Specialist, IT Department Building 63, Cranfield University, Cranfield, Bedfordshire MK43 0AL W: www.cranfield.ac.uk E: j.hay...@cranfield.ac.uk T: +44 (0)1234 754205 -- Forwarded message -- Date: Tue, 23 Jun 2015 15:24:42 +0100 From: Clive McDowell c.mcdow...@qub.ac.uk To: uk-mail-manag...@jiscmail.ac.uk Subject: [uk-mail-managers] Blacklisted by hotmail/live It looks as though our entire address space has been blacklisted by Hotmail/live. When we try to contact Microsoft via the support web pages we get the helpful message - Oops, we've encountered a temporary technical problem. We're working on resolving this right away but in the meantime, please try again! This has been going on for two days now and is extremely detrimental to the business of the university. Does anyone have any contacts or other useful information that may help with this? Thanks, Clive McDowell Information Services The Queen's University of Belfast ___ mailop mailing list mailop@mailop.org http://chilli.nosignal.org/mailman/listinfo/mailop
Re: [mailop] [uk-mail-managers] Blacklisted by hotmail/live (fwd)
What's the IP range in question? What's the error, exactly? Paraphrasing in this context helps no-one. If it's an error in the ticketing system, I might be able to get eyes on it, but otherwise... There is a support procedure that must be followed, no exceptions as per Legal. Aloha, Michael. -- Sent from my Windows Phone From: J.R.Haynesmailto:j.hay...@cranfield.ac.uk Sent: 6/23/2015 8:21 AM To: mailop@mailop.orgmailto:mailop@mailop.org Cc: c.mcdow...@qub.ac.ukmailto:c.mcdow...@qub.ac.uk Subject: [mailop] [uk-mail-managers] Blacklisted by hotmail/live (fwd) I know there are hotmail people who monitor this list - can somebody help my colleague at another UK university with their blacklisting please? Thanks -- -- Jonathan Haynes Senior Network Specialist, IT Department Building 63, Cranfield University, Cranfield, Bedfordshire MK43 0AL W: https://na01.safelinks.protection.outlook.com/?url=www.cranfield.ac.ukdata=01%7c01%7cmichael.wise%40microsoft.com%7c10750ba72ed941b63b0d08d27bdf7750%7c72f988bf86f141af91ab2d7cd011db47%7c1sdata=FsyLyazchWyeSQ2Ry4R%2bLlfZghUnX6YMssYp8zG1G14%3d E: j.hay...@cranfield.ac.uk T: +44 (0)1234 754205 -- Forwarded message -- Date: Tue, 23 Jun 2015 15:24:42 +0100 From: Clive McDowell c.mcdow...@qub.ac.uk To: uk-mail-manag...@jiscmail.ac.uk Subject: [uk-mail-managers] Blacklisted by hotmail/live It looks as though our entire address space has been blacklisted by Hotmail/live. When we try to contact Microsoft via the support web pages we get the helpful message - Oops, we've encountered a temporary technical problem. We're working on resolving this right away but in the meantime, please try again! This has been going on for two days now and is extremely detrimental to the business of the university. Does anyone have any contacts or other useful information that may help with this? Thanks, Clive McDowell Information Services The Queen's University of Belfast ___ mailop mailing list mailop@mailop.org https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fchilli.nosignal.org%2fmailman%2flistinfo%2fmailopdata=01%7c01%7cmichael.wise%40microsoft.com%7c10750ba72ed941b63b0d08d27bdf7750%7c72f988bf86f141af91ab2d7cd011db47%7c1sdata=4Yd64gEpT1lxHL6pvZ%2bd4ePIOUKx0WMTWwwmIUessxQ%3d ___ mailop mailing list mailop@mailop.org http://chilli.nosignal.org/mailman/listinfo/mailop
Re: [mailop] [uk-mail-managers] Blacklisted by hotmail/live (fwd)
That doesn’t look like a paraphrase to me. That looks like a Microsoft web error message. Searching for that string returns several hits on MS forums, for example. Of course, more details about the context would help! One of the forum messages is complaining about the response from the Sender Information for Outlook.com Delivery form at https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0wfname=capsubproductkey=edfsmsbl3ccsid=635664100181092734 for example. On 23 Jun 2015, at 16:44, Michael Wise michael.w...@microsoft.com wrote: What's the IP range in question? What's the error, exactly? Paraphrasing in this context helps no-one. If it's an error in the ticketing system, I might be able to get eyes on it, but otherwise... There is a support procedure that must be followed, no exceptions as per Legal. Aloha, Michael. -- Sent from my Windows Phone From: J.R.Haynes Sent: 6/23/2015 8:21 AM To: mailop@mailop.org Cc: c.mcdow...@qub.ac.uk Subject: [mailop] [uk-mail-managers] Blacklisted by hotmail/live (fwd) I know there are hotmail people who monitor this list - can somebody help my colleague at another UK university with their blacklisting please? Thanks -- -- Jonathan Haynes Senior Network Specialist, IT Department Building 63, Cranfield University, Cranfield, Bedfordshire MK43 0AL W: https://na01.safelinks.protection.outlook.com/?url=www.cranfield.ac.ukdata=01%7c01%7cmichael.wise%40microsoft.com%7c10750ba72ed941b63b0d08d27bdf7750%7c72f988bf86f141af91ab2d7cd011db47%7c1sdata=FsyLyazchWyeSQ2Ry4R%2bLlfZghUnX6YMssYp8zG1G14%3d E: j.hay...@cranfield.ac.uk T: +44 (0)1234 754205 -- Forwarded message -- Date: Tue, 23 Jun 2015 15:24:42 +0100 From: Clive McDowell c.mcdow...@qub.ac.uk To: uk-mail-manag...@jiscmail.ac.uk Subject: [uk-mail-managers] Blacklisted by hotmail/live It looks as though our entire address space has been blacklisted by Hotmail/live. When we try to contact Microsoft via the support web pages we get the helpful message - Oops, we've encountered a temporary technical problem. We're working on resolving this right away but in the meantime, please try again! This has been going on for two days now and is extremely detrimental to the business of the university. Does anyone have any contacts or other useful information that may help with this? Thanks, Clive McDowell Information Services The Queen's University of Belfast ___ mailop mailing list mailop@mailop.org https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fchilli.nosignal.org%2fmailman%2flistinfo%2fmailopdata=01%7c01%7cmichael.wise%40microsoft.com%7c10750ba72ed941b63b0d08d27bdf7750%7c72f988bf86f141af91ab2d7cd011db47%7c1sdata=4Yd64gEpT1lxHL6pvZ%2bd4ePIOUKx0WMTWwwmIUessxQ%3d ___ mailop mailing list mailop@mailop.org http://chilli.nosignal.org/mailman/listinfo/mailop -- Ian Eiloart Postmaster, University of Sussex +44 (0) 1273 87-3148 ___ mailop mailing list mailop@mailop.org http://chilli.nosignal.org/mailman/listinfo/mailop