Re: [mailop] Apple/iCloud message blocking

[Suresh Ramasubramanian via mailop]

That is the postmaster address for icloud so yes.

The team will respond.

Please see https://support.apple.com/en-us/HT204137

--srs

From: mailop  on behalf of Jeff P via mailop 

Sent: Thursday, June 6, 2024 12:08:37 PM
To: mailop@mailop.org 
Subject: Re: [mailop] Apple/iCloud message blocking

My message sent to icloud was lost siliently. Neither returned message nor 
message in icloud inbox/spam.
I can provide the sender and other recipient details, and/or mail.log.
Can I write to this email icloudad...@apple.com as well?

Thanks.


>
> Day 3 - still no response from icloudad...@apple.com.
>
> Guessing there's nobody from Apple or iCloud is on this list.
>
> And nobody at Apple/iCloud really cares.
>
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Re: [mailop] Apple/iCloud message blocking

[Jeff P via mailop]

My message sent to icloud was lost siliently. Neither returned message nor 
message in icloud inbox/spam.
I can provide the sender and other recipient details, and/or mail.log.
Can I write to this email icloudad...@apple.com as well?

Thanks.


> 
> Day 3 - still no response from icloudad...@apple.com.
> 
> Guessing there's nobody from Apple or iCloud is on this list.
> 
> And nobody at Apple/iCloud really cares.
>
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Re: [mailop] Apple/iCloud message blocking

[Suresh Ramasubramanian via mailop]

I will have the team check

--srs

From: mailop  on behalf of Scott Mutter via mailop 

Sent: Thursday, June 6, 2024 11:02:03 AM
To: mailop@mailop.org 
Subject: Re: [mailop] Apple/iCloud message blocking


On Wed, Jun 5, 2024 at 10:43 PM Suresh Ramasubramanian 
mailto:ops.li...@gmail.com>> wrote:
What address did you send it from? We don’t seem to see any email from your 
address so can you please resend it.


--srs

postmas...@olympic.wznoc.com<mailto:postmas...@olympic.wznoc.com>

The apple.com<http://apple.com> mail server doesn't return any traceable 
message id upon message acceptance, but my logs show the message being accepted 
with a  250 2.5.0 Ok response.

First message:
2024-06-03 14:03:49.293 [1314] 1sECyA-LB-0l => 
icloudad...@apple.com<mailto:icloudad...@apple.com> 
F=mailto:postmas...@olympic.wznoc.com>> 
P=mailto:postmas...@olympic.wznoc.com>> 
R=dkim_lookuphost T=dkim_remote_smtp S=2669 
H=mx-in.g.apple.com<http://mx-in.g.apple.com> [17.32.222.242]:25 
I=[205.251.153.98]:48242 X=TLS1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes 
DN="/C=US/ST=California/O=Apple 
Inc./CN=mx-in.g.apple.com<http://mx-in.g.apple.com>" L C="250 2.5.0 Ok" 
QT=2.995s DT=2.813s

Second message:
2024-06-05 09:34:33.460 [37726] 1sErif-0009oT-2Q => 
icloudad...@apple.com<mailto:icloudad...@apple.com> 
F=mailto:postmas...@olympic.wznoc.com>> 
P=mailto:postmas...@olympic.wznoc.com>> 
R=dkim_lookuphost T=dkim_remote_smtp S=2587 
H=mx-in.g.apple.com<http://mx-in.g.apple.com> [17.32.222.242]:25 
I=[205.251.153.98]:60066 X=TLS1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes 
DN="/C=US/ST=California/O=Apple 
Inc./CN=mx-in.g.apple.com<http://mx-in.g.apple.com>" L C="250 2.5.0 Ok" 
QT=3.655s DT=3.494s
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Re: [mailop] Apple/iCloud message blocking

[Scott Mutter via mailop]

On Wed, Jun 5, 2024 at 10:43 PM Suresh Ramasubramanian 
wrote:

> What address did you send it from? We don’t seem to see any email from
> your address so can you please resend it.
>
>
> --srs
>

postmas...@olympic.wznoc.com

The apple.com mail server doesn't return any traceable message id upon
message acceptance, but my logs show the message being accepted with a  250
2.5.0 Ok response.

First message:
2024-06-03 14:03:49.293 [1314] 1sECyA-LB-0l => icloudad...@apple.com F=<
postmas...@olympic.wznoc.com> P=
R=dkim_lookuphost T=dkim_remote_smtp S=2669 H=mx-in.g.apple.com
[17.32.222.242]:25 I=[205.251.153.98]:48242
X=TLS1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes
DN="/C=US/ST=California/O=Apple Inc./CN=mx-in.g.apple.com" L C="250 2.5.0
Ok" QT=2.995s DT=2.813s

Second message:
2024-06-05 09:34:33.460 [37726] 1sErif-0009oT-2Q => icloudad...@apple.com
F= P=
R=dkim_lookuphost T=dkim_remote_smtp S=2587 H=mx-in.g.apple.com
[17.32.222.242]:25 I=[205.251.153.98]:60066
X=TLS1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=yes
DN="/C=US/ST=California/O=Apple Inc./CN=mx-in.g.apple.com" L C="250 2.5.0
Ok" QT=3.655s DT=3.494s
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Re: [mailop] Apple/iCloud message blocking

[Suresh Ramasubramanian via mailop]

What address did you send it from? We don’t seem to see any email from your 
address so can you please resend it.


--srs

From: mailop  on behalf of Scott Mutter via mailop 

Sent: Thursday, June 6, 2024 8:41:14 AM
To: mailop@mailop.org 
Subject: Re: [mailop] Apple/iCloud message blocking

Day 3 - still no response from 
icloudad...@apple.com<mailto:icloudad...@apple.com>.

Guessing there's nobody from Apple or iCloud is on this list.

And nobody at Apple/iCloud really cares.
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Re: [mailop] Apple/iCloud message blocking

[Scott Mutter via mailop]

Day 3 - still no response from icloudad...@apple.com.

Guessing there's nobody from Apple or iCloud is on this list.

And nobody at Apple/iCloud really cares.


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Re: [mailop] Apple/iCloud message blocking

[Scott Mutter via mailop]

On Mon, Jun 3, 2024 at 12:24 PM Faisal Misle  wrote:

> Have you tried contacting them as per their postmaster page?
>
> Postmaster information for iCloud Mail - Apple Support
> 
> support.apple.com 
> [image: favicon.ico] 
> 
>
>
> Best,
> Faisal
>

Sent an email to icloudad...@apple.com.

I've gotten no response.


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Re: [mailop] Apple/iCloud message blocking

[Faisal Misle via mailop]

Have you tried contacting them as per their postmaster page?Postmaster information for iCloud Mail - Apple Supportsupport.apple.comBest,FaisalOn Jun 3, 2024, at 7:15 PM, Scott Mutter via mailop  wrote:Anyone from Apple/iCloud able to assist with why certain messages from one of our servers - 67.215.1.235 - to certain @icloud.com email addresses are bouncing back with:554 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137Bounce back messages?Can't find a rhyme or reason.Some messages to @icloud.com email addresses are going out.  Some are not.The same message that generates the above message when sent to an @icloud.com email address is sent out successfully when the message is sent to icloudad...@apple.com - although I'm not sure if @apple.com and @icloud.com email servers use the same infrastructure.The sending domain has SPF, DKIM, and DMARC and passes all of the tests at https://www.learndmarc.comI am not aware of 67.215.1.235 being listed on any reputable RBLs (I do see it listed in Ascams but I'm not sure how legitimate that RBL is and it's not listed in any others)
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[mailop] Apple/iCloud message blocking

[Scott Mutter via mailop]

Anyone from Apple/iCloud able to assist with why certain messages from one
of our servers - 67.215.1.235 - to certain @icloud.com email addresses are
bouncing back with:

554 5.7.1 [CS01] Message rejected due to local policy. Please visit
https://support.apple.com/en-us/HT204137

Bounce back messages?

Can't find a rhyme or reason.

Some messages to @icloud.com email addresses are going out.  Some are not.

The same message that generates the above message when sent to an @
icloud.com email address is sent out successfully when the message is sent
to icloudad...@apple.com - although I'm not sure if @apple.com and @
icloud.com email servers use the same infrastructure.

The sending domain has SPF, DKIM, and DMARC and passes all of the tests at
https://www.learndmarc.com

I am not aware of 67.215.1.235 being listed on any reputable RBLs (I do see
it listed in Ascams but I'm not sure how legitimate that RBL is and it's
not listed in any others)
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