Re: [mailop] Spectrum/Charter.net Contact Available?

2022-07-01 Thread Scott Mutter via mailop
Kind of unnerving that this list gets filled with "Can someone from X
company contact me about a block/rejection?"

All because X companies that are too big to fail can't be bothered to
provide any way to dispute a listing or get in touch with someone that
actually administers their mail system.

On Fri, Jul 1, 2022 at 11:20 AM joe guereschi via mailop
 wrote:
>
> Haven't had luck in a while getting in touch with anyone at rr/spectrum.  
> Good luck!  I do know that senderscore has a pretty substantial impact on 
> placement as well.  If scores are below 85 or so, I start to see throttling.  
> 70 or lower, I'm typically seeing rejections.
>
> If anyone finds a legit contact, I'd love to get my hands on that as well!  ;)
>
> Happy Weekend!
>
> Joe
>
> On Fri, Jul 1, 2022 at 10:39 AM Brett Schenker via mailop  
> wrote:
>>
>> I too am looking for a contact for issues I'm seeing with a client, so would 
>> appreciate being pinged offline as well.
>>
>> Brett
>>
>> On Fri, Jul 1, 2022 at 10:04 AM Chris Truitt via mailop  
>> wrote:
>>>
>>> We're seeing intermittent AUP#In-1310 bounces from rr.com and other 
>>> Spectrum/Charter owned domains.
>>> Not getting a reply through normal channels.
>>>
>>> Can a Spectrum contact reach me offline?
>>>
>>> Thanks,
>>>
>>> Chris Truitt
>>>
>>> ___
>>> mailop mailing list
>>> mailop@mailop.org
>>> https://list.mailop.org/listinfo/mailop
>>
>>
>>
>> --
>> Brett Schenker
>> Man of Many Things, Including
>> 5B Consulting - http://www.5bconsulting.com
>> Graphic Policy - http://www.graphicpolicy.com
>>
>> Twitter - http://twitter.com/bhschenker
>> LinkedIn - http://www.linkedin.com/in/brettschenker
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>
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Re: [mailop] Spectrum/Charter.net Contact Available?

2022-07-01 Thread joe guereschi via mailop
Haven't had luck in a while getting in touch with anyone at rr/spectrum.
Good luck!  I do know that senderscore has a pretty substantial impact on
placement as well.  If scores are below 85 or so, I start to see
throttling.  70 or lower, I'm typically seeing rejections.

If anyone finds a legit contact, I'd love to get my hands on that as well!
;)

Happy Weekend!

Joe

On Fri, Jul 1, 2022 at 10:39 AM Brett Schenker via mailop 
wrote:

> I too am looking for a contact for issues I'm seeing with a client, so
> would appreciate being pinged offline as well.
>
> Brett
>
> On Fri, Jul 1, 2022 at 10:04 AM Chris Truitt via mailop 
> wrote:
>
>> We're seeing intermittent AUP#In-1310 bounces from rr.com and other
>> Spectrum/Charter owned domains.
>> Not getting a reply through normal channels.
>>
>> Can a Spectrum contact reach me offline?
>>
>> Thanks,
>>
>> Chris Truitt
>>
>> ___
>> mailop mailing list
>> mailop@mailop.org
>> https://list.mailop.org/listinfo/mailop
>>
>
>
> --
> Brett Schenker
> Man of Many Things, Including
> 5B Consulting - http://www.5bconsulting.com
> Graphic Policy - http://www.graphicpolicy.com
>
> Twitter - http://twitter.com/bhschenker
> LinkedIn - http://www.linkedin.com/in/brettschenker
> ___
> mailop mailing list
> mailop@mailop.org
> https://list.mailop.org/listinfo/mailop
>
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Re: [mailop] Spectrum/Charter.net Contact Available?

2022-07-01 Thread Brett Schenker via mailop
I too am looking for a contact for issues I'm seeing with a client, so
would appreciate being pinged offline as well.

Brett

On Fri, Jul 1, 2022 at 10:04 AM Chris Truitt via mailop 
wrote:

> We're seeing intermittent AUP#In-1310 bounces from rr.com and other
> Spectrum/Charter owned domains.
> Not getting a reply through normal channels.
>
> Can a Spectrum contact reach me offline?
>
> Thanks,
>
> Chris Truitt
>
> ___
> mailop mailing list
> mailop@mailop.org
> https://list.mailop.org/listinfo/mailop
>


-- 
Brett Schenker
Man of Many Things, Including
5B Consulting - http://www.5bconsulting.com
Graphic Policy - http://www.graphicpolicy.com

Twitter - http://twitter.com/bhschenker
LinkedIn - http://www.linkedin.com/in/brettschenker
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Re: [mailop] Spectrum/Charter.net Contact Available?

2022-07-01 Thread Robert Schoneman via mailop
I've run in to the same AUP issue w/ Spectrum/Charter and was never able to get 
anywhere. Others seem to have had similar results and nobody from that 
organization has ever responded here.

If it's of any use: Time Warner Cable (Road Runner) troubleshooting support 
information - Validity Help Center 
(returnpath.com)<https://help.returnpath.com/hc/en-us/articles/115002818487-Time-Warner-Cable-Road-Runner-troubleshooting-support-information>

From: mailop  On Behalf Of Chris Truitt via mailop
Sent: Friday, July 1, 2022 9:58 AM
To: Jaroslaw Rafa via mailop 
Subject: [mailop] Spectrum/Charter.net Contact Available?

We're seeing intermittent AUP#In-1310 bounces from rr.com and other 
Spectrum/Charter owned domains.
Not getting a reply through normal channels.

Can a Spectrum contact reach me offline?

Thanks,

Chris Truitt

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