[mailop] Spectrum webmail folks around?

2020-02-26 Thread Jay R. Ashworth via mailop
My sister's inherited tampabay.rr.com account -- the only one we have to
look at your webmail client with -- is unreasonably slow in retrieving mail
from folders.  On my 16GB i7 with Win 10, it can take on the order of a minute
to open a folder with 3 messages in it; much longer for things like the Inbox.

Ridiculously longer on less powerful devices, like her Android tablet.

I'm told this is a pervasive problem with the webmail service.  Is it, perhaps,
trying to implement an entire IMAP client in Javascript?

If there's anyone in that department at that carrier who can comment on this,
that'd be great.

Cheers,
-- jra

-- 
Jay R. Ashworth  Baylink   j...@baylink.com
Designer The Things I Think   RFC 2100
Ashworth & Associates   http://www.bcp38.info  2000 Land Rover DII
St Petersburg FL USA  BCP38: Ask For It By Name!   +1 727 647 1274

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Re: [mailop] Spectrum webmail folks around?

2020-02-26 Thread Ken O'Driscoll via mailop
On Wed, 2020-02-26 at 17:07 +, Jay R. Ashworth via mailop wrote:
> My sister's inherited tampabay.rr.com account -- the only one we have to
> look at your webmail client with -- is unreasonably slow in retrieving mail
> from folders.  On my 16GB i7 with Win 10, it can take on the order of a minute
> to open a folder with 3 messages in it; much longer for things like the Inbox.
> 
> Ridiculously longer on less powerful devices, like her Android tablet.
> 
> I'm told this is a pervasive problem with the webmail service.  Is it, 
> perhaps,
> trying to implement an entire IMAP client in Javascript?
> 
> If there's anyone in that department at that carrier who can comment on this,
> that'd be great.

This list is not intended for provisioning end user support on provider
email services.

If you have problem with the webmail service provided by
Charter/Spectrum then you should open a support request with them. 

Ken.
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