Re: [mailop] att.net / prodigy mail admin?

2016-08-26 Thread Aaron C. de Bruyn
Thanks Fernando.  I had filled out that form 3 times over the last month
and had no response.

-A

On Fri, Aug 26, 2016 at 5:53 PM, Fernando Cassia  wrote:

> On 8/26/16, Anne Mitchell  wrote:
> >
> >> Talked w/ Anne off-list.  She was able to get things sorted out.
> >>
> >> Thanks again Anne.
> >
> > Our pleasure. :-)
> >
> > Anne
>
> Hi there,
>
> I'm new to this list and I got into this thread by the time it was ending,
> In any case, if this wasn't mentioned before, here's the web page to
> report such things.
>
> https://www.att.com/esupport/postmaster/index.jsp?null
>
> FC
>
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Re: [mailop] att.net / prodigy mail admin?

2016-08-26 Thread Fernando Cassia
On 8/26/16, Anne Mitchell  wrote:
>
>> Talked w/ Anne off-list.  She was able to get things sorted out.
>>
>> Thanks again Anne.
>
> Our pleasure. :-)
>
> Anne

Hi there,

I'm new to this list and I got into this thread by the time it was ending,
In any case, if this wasn't mentioned before, here's the web page to
report such things.

https://www.att.com/esupport/postmaster/index.jsp?null

FC

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Re: [mailop] att.net / prodigy mail admin?

2016-08-26 Thread Anne Mitchell

> Talked w/ Anne off-list.  She was able to get things sorted out.
> 
> Thanks again Anne.

Our pleasure. :-)

Anne

Anne P. Mitchell, Esq.
CEO/President, 
SuretyMail Email Reputation Certification and Inbox Delivery Assistance
http://www.SuretyMail.com/
http://www.SuretyMail.eu/

Available for consultations by special arrangement.

Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Member, California Bar Cyberspace Law Committee
Member, Colorado Cybersecurity Consortium
Member, Asilomar Microcomputer Workshop Committee
Ret. Professor of Law, Lincoln Law School of San Jose
Ret. Chair, Asilomar Microcomputer Workshop
amitch...@isipp.com | @AnnePMitchell
Facebook/AnnePMitchell  | LinkedIn/in/annemitchell




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Re: [mailop] att.net / prodigy mail admin?

2016-08-26 Thread Aaron C. de Bruyn
Talked w/ Anne off-list.  She was able to get things sorted out.

Thanks again Anne.

-A

On Fri, Aug 26, 2016 at 12:09 PM, Anne Mitchell  wrote:

> Aaron, please contact me offlist with details including your client's IP
> address(es), and we can help.
>
> Anne
>
> Anne P. Mitchell,
> Attorney at Law
> Legislative Consultant
> CEO/President,
> SuretyMail Email Reputation Certification and Inbox Delivery Assistance
> http://www.SuretyMail.com/
> http://www.SuretyMail.eu/
>
> Available for consultations by special arrangement.
>
> Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
> Member, California Bar Cyberspace Law Committee
> Member, Colorado Cybersecurity Consortium
> Member, Asilomar Microcomputer Workshop Committee
> Ret. Professor of Law, Lincoln Law School of San Jose
> Ret. Chair, Asilomar Microcomputer Workshop
> amitch...@isipp.com | @AnnePMitchell
> Facebook/AnnePMitchell  | LinkedIn/in/annemitchell
>
>
> > I have a client (a law firm) that is unable to e-mail one of their
> clients at att.net.
> >
> > We consistently get the following error:
> >
> > Failed to deliver to '--redacte...@att.net'
> > SMTP module(domain att.net) reports:
> > return-path address <--redacte...@walstead.com> rejected by
> ff-ip4-mx-vip2.prodigy.net:
> > 553 5.3.0 flph385 DNSBL:ATTRBL 521< 68.66.149.18 >_is_blocked.__For_
> information_see_http://att.net/blocks
> >
> > I have gone to http://att.net/blocks and filled out the form three
> times over the last ~1 month and have never received a response.
> >
> > We have outbound SMTP blocked on their router for everything except
> their mail server.
> >
> > Can anyone at att.net provide assistance?
> >
> > Thanks,
> >
> > -A
> > ___
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>
>
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Re: [mailop] att.net / prodigy mail admin?

2016-08-26 Thread Anne Mitchell
Aaron, please contact me offlist with details including your client's IP 
address(es), and we can help.

Anne

Anne P. Mitchell, 
Attorney at Law
Legislative Consultant
CEO/President, 
SuretyMail Email Reputation Certification and Inbox Delivery Assistance
http://www.SuretyMail.com/
http://www.SuretyMail.eu/

Available for consultations by special arrangement.

Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Member, California Bar Cyberspace Law Committee
Member, Colorado Cybersecurity Consortium
Member, Asilomar Microcomputer Workshop Committee
Ret. Professor of Law, Lincoln Law School of San Jose
Ret. Chair, Asilomar Microcomputer Workshop
amitch...@isipp.com | @AnnePMitchell
Facebook/AnnePMitchell  | LinkedIn/in/annemitchell


> I have a client (a law firm) that is unable to e-mail one of their clients at 
> att.net.
> 
> We consistently get the following error:
> 
> Failed to deliver to '--redacte...@att.net'
> SMTP module(domain att.net) reports:
> return-path address <--redacte...@walstead.com> rejected by 
> ff-ip4-mx-vip2.prodigy.net:
> 553 5.3.0 flph385 DNSBL:ATTRBL 521< 68.66.149.18 
> >_is_blocked.__For_information_see_http://att.net/blocks
> 
> I have gone to http://att.net/blocks and filled out the form three times over 
> the last ~1 month and have never received a response.
> 
> We have outbound SMTP blocked on their router for everything except their 
> mail server.
> 
> Can anyone at att.net provide assistance?
> 
> Thanks,
> 
> -A
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[mailop] att.net / prodigy mail admin?

2016-08-26 Thread Aaron C. de Bruyn
I have a client (a law firm) that is unable to e-mail one of their clients
at att.net.

We consistently get the following error:

Failed to deliver to '--redacte...@att.net'
SMTP module(domain att.net) reports:
return-path address <--redacte...@walstead.com> rejected by
ff-ip4-mx-vip2.prodigy.net:
553 5.3.0 flph385 DNSBL:ATTRBL 521< 68.66.149.18
>_is_blocked.__For_information_see_http://att.net/blocks

I have gone to http://att.net/blocks and filled out the form three times
over the last ~1 month and have never received a response.

We have outbound SMTP blocked on their router for everything except their
mail server.

Can anyone at att.net provide assistance?

Thanks,

-A
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