Re: [mailop] ebay postmaster contact
Am 29.01.2024 um 14:05:30 Uhr schrieb Michael Peddemors via mailop: > And of course, this 'could' be caused by backscatter on their > servers, if the emails originated from your server ;) > > Ensure your domains have SPF records of course, but we need more > information on the list to determine if this is forgeries, or an eBay > inherent problem. It is not a bounce, it is a legit email from ebay from an existing ebay account that matches the actions the user does (like receiving a oder confirmation and invoice after an order). If have already contacted the owner of the account and he confirmed that the mail address root@out.domain isn't listed in his ebay preferences. -- Gruß Marco Spam und Werbung bitte an ichschickerekl...@cartoonies.org ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] ebay postmaster contact
And of course, this 'could' be caused by backscatter on their servers, if the emails originated from your server ;) Ensure your domains have SPF records of course, but we need more information on the list to determine if this is forgeries, or an eBay inherent problem. Suggest you send more headers to the list for comments. . On 2024-01-29 12:48, Randolf Richardson, Postmaster via mailop wrote: Randolf Richardson, Postmaster via mailop schrieb: Marco Moock via mailop wrote: Is there any way to contact them so they can figure out the source of those mails? Have you inspected the SMTP headers and grepped mail server logs? Of course. It comes from the ebay servers and the RCPT TO is root@our.domain. In this case there are some easy options -- in addition to reporting to SpamCop.net (and any other relevant services), add their IP address to your block-and-forget list at the firewall level -- if you utilize this option. Or, if you don't want to block eBay (e.g., because other users on your system might legitimately be eBay members), then set up a server-side rule that bounces their messages to your root account and responds with a 5yz SMTP status accompanied by a customized message indicating that they're blocked for not confirming opt-in. You might also want to notify complainl...@ebay.com that they should contact you to arrange de-listing, which will hopefully get the attention of someone at eBay who can fix things with a clue-by-four. -- "Catch the Magic of Linux..." Michael Peddemors, President/CEO LinuxMagic Inc. Visit us at http://www.linuxmagic.com @linuxmagic A Wizard IT Company - For More Info http://www.wizard.ca "LinuxMagic" a Reg. TradeMark of Wizard Tower TechnoServices Ltd. 604-682-0300 Beautiful British Columbia, Canada ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] ebay postmaster contact
> Randolf Richardson, Postmaster via mailop schrieb: > > Marco Moock via mailop wrote: > > > > > Is there any way to contact them so they can figure out > > > the source of those mails? > > > > Have you inspected the SMTP headers and grepped mail > > server logs? > > Of course. > It comes from the ebay servers and the RCPT TO is root@our.domain. In this case there are some easy options -- in addition to reporting to SpamCop.net (and any other relevant services), add their IP address to your block-and-forget list at the firewall level -- if you utilize this option. Or, if you don't want to block eBay (e.g., because other users on your system might legitimately be eBay members), then set up a server-side rule that bounces their messages to your root account and responds with a 5yz SMTP status accompanied by a customized message indicating that they're blocked for not confirming opt-in. You might also want to notify complainl...@ebay.com that they should contact you to arrange de-listing, which will hopefully get the attention of someone at eBay who can fix things with a clue-by-four. -- Postmaster - postmas...@inter-corporate.com Randolf Richardson, CNA - rand...@inter-corporate.com Inter-Corporate Computer & Network Services, Inc. Vancouver, British Columbia, Canada https://www.inter-corporate.com/ ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] ebay postmaster contact
Randolf Richardson, Postmaster via mailop schrieb: Have you inspected the SMTP headers and grepped mail server logs? Of course. It comes from the ebay servers and the RCPT TO is root@our.domain. ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] ebay postmaster contact
Have you inspected the SMTP headers and grepped mail server logs? > Hello! > > Does anybody of ebay reads here? > > At work we receive mails from ebay (SPF valid) to an address that isn't > assigned to an account and can't be registered by the ebay user because > he can't access the inbox, it is root@our.domain. > > I already called their customer service and they said the email address > isn't assigned to any ebay account. > > We receive invoices and private messages for the ebay user here. > > rcpt to is root@ on our MX, so it is not a forward/alias in our system > > Is there any way to contact them so they can figure out the source of > those mails? > > -- > kind regards > Marco > > Spam und Werbung bitte an ichschickerekl...@cartoonies.org > ___ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop -- Postmaster - postmas...@inter-corporate.com Randolf Richardson, CNA - rand...@inter-corporate.com Inter-Corporate Computer & Network Services, Inc. Vancouver, British Columbia, Canada https://www.inter-corporate.com/ ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
[mailop] ebay postmaster contact
Hello! Does anybody of ebay reads here? At work we receive mails from ebay (SPF valid) to an address that isn't assigned to an account and can't be registered by the ebay user because he can't access the inbox, it is root@our.domain. I already called their customer service and they said the email address isn't assigned to any ebay account. We receive invoices and private messages for the ebay user here. rcpt to is root@ on our MX, so it is not a forward/alias in our system Is there any way to contact them so they can figure out the source of those mails? -- kind regards Marco Spam und Werbung bitte an ichschickerekl...@cartoonies.org ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
