Re:How to treat trolls

2012-12-18 Thread Keshav Kumar


>I'd like to ask others for advice.
>As you may know, I'm maintaining the Fedora Project page at Google+. And
>I have a problem with a troll :)
>There is a guy who started posting a "WINDOWS 8 POWER!" message under
>every post we have on our page. It's pretty much spamming and it leads
>discussions on our page to unwanted directions because people of course
>feed the troll.

>I'm considering to ban him, but I don't want to do anything that would
>harm our reputation of open and censorship-free community. Do you think
>it crosses the line and banning is an appropriate reaction or should I
>let him be and hope that he'll stop doing it (although he can do it for
>months because it's nothing time taking)?

>Jiri 


Hello jiri,
I would wish you leave on the other people who are in that group.If they are 
enjoying
and does not deviate the forum's topic,then according to me it's fine.Otherwise 
you have
to delete the comments unless he will understand that spamming is not possible 
here and
do warn him for posting trolls. Thank you,


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Re: What events should NA Ambassadors target in 2013?

2012-12-18 Thread Sarah White
At last week's FAmNA meeting, the following events and/or event ideas were
suggested:

1. Fedora at ComicCons

   - kk4ewt has been doing Fedora demos at a couple of Sci-fi cons

2. Would fedora be popular at hamfests?

   - Get a booth at Dayton Hamvention? [1]

3. Fedora at FreedomFest [2]

   - FreedomFest would also not be a booth event, more selling/promoting
   open source/fedora in a community that appreciates our values and work
   already

4. Fedora at Velocity [3]

5. Fedora at DevOpsDays [4]

6. Fedora at Ignite [5]
Opinions? Additional recommendations?

Cheers,

Sarah

[1] http://www.hamvention.org/
[2] http://freedomfest.com/
[3] http://velocityconf.com/velocity2012
[4] http://devopsdays.org/
[5] http://igniteshow.com/



On Tue, Dec 11, 2012 at 9:47 AM, Sarah White wrote:

> *
> Are there conferences or events in any of following categories that you
> think Fedora should consider attending, sending swag to, sponsoring,
> holding activities at, just keeping on our radar, etc.?
>
> DIY, Makers, Robotics
> ARM, alternative devices, multitouch surfaces
> DevOps
> SysAdmins
> Cloud
> UX, UI
> Developer platforms (Python, Ruby, JVM, Clojure, Web, etc)
>  Example: JavaOne http://www.oracle.com/javaone/index.html
> Data and Data Distribution
> Virtualization
> Methodologies (Agile, TDD)
> Example: Agile2013 http://agile2013.agilealliance.org/
> Community Organization, Processes, and Management
> Government
> Enterprise
> Education
> Documentation
> Example: Open Help Conf http://openhelpconference.com/
> Project Management
> Security
> Game Development, Culture
> Other
>
> Corresponding ticket: https://fedorahosted.org/famna/ticket/47
> *
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Re: How to treat trolls

2012-12-18 Thread Uditha Bandara Wijerathna
>
> They are not providing anything meaningfull to the discussion. If it
> was even "I prefer windows 8 over fedora because..." that would be
> great, but it's not. It's just mindless spam, IMHO.
>

Nicely said ;)


You should just silently ban him.
>

+1 from me.

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Re: How to treat trolls

2012-12-18 Thread Paul W. Frields
On Tue, Dec 18, 2012 at 10:32:43AM -0700, Kevin Fenzi wrote:
> On Tue, 18 Dec 2012 11:01:25 -0500
> Máirín Duffy  wrote:
> 
> > On Tue, 2012-12-18 at 15:30 +0100, Jiri Eischmann wrote:
> > > I'm considering to ban him, but I don't want to do anything that
> > > would harm our reputation of open and censorship-free community.
> 
> ...snip...
> 
> Posting over and over "windows 8 power" is not a dialog or providing
> any actual involvement, it's just spam. I'd say the same thing if some
> Fedora user was posting "Fedora power" on all microsoft posts. 
> 
> > 
> > You should just silently ban him.
> 
> +1. 
> 
> They are not providing anything meaningfull to the discussion. If it
> was even "I prefer windows 8 over fedora because..." that would be
> great, but it's not. It's just mindless spam, IMHO. 

+1 here too for the same reasons.

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Re: How to treat trolls

2012-12-18 Thread Kevin Fenzi
On Tue, 18 Dec 2012 11:01:25 -0500
Máirín Duffy  wrote:

> On Tue, 2012-12-18 at 15:30 +0100, Jiri Eischmann wrote:
> > I'm considering to ban him, but I don't want to do anything that
> > would harm our reputation of open and censorship-free community.

...snip...

Posting over and over "windows 8 power" is not a dialog or providing
any actual involvement, it's just spam. I'd say the same thing if some
Fedora user was posting "Fedora power" on all microsoft posts. 

> 
> You should just silently ban him.

+1. 

They are not providing anything meaningfull to the discussion. If it
was even "I prefer windows 8 over fedora because..." that would be
great, but it's not. It's just mindless spam, IMHO. 

kevin


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Re: How to treat trolls

2012-12-18 Thread Joerg Simon
On 18.12.2012 13:45, Gabriele Trombini wrote:
> You're right, trolls like to be in the spotlight, but we have to show
> our presence otherwise everything may appear allowed.
> How we can do that?

if the other "community" member take it either with humor or ignore him,
he will disappear sooner - or if not he will disappear later ;)


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Re: How to treat trolls

2012-12-18 Thread Gabriele Trombini
You're right, trolls like to be in the spotlight, but we have to show
our presence otherwise everything may appear allowed.
How we can do that?

Gabri

Il giorno mar, 18/12/2012 alle 16.53 +0100, Joerg Simon ha scritto:

> And IMHO, if you really have to block or ban him, do it with less
> excitement around it as possible - because trolls are emotional
> atrophied people and will love the fuss
> 
> 
> cu Joerg



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Re: How to treat trolls

2012-12-18 Thread Joerg Simon
On 18.12.2012 16:58, S.Kemter wrote:
> Joerg it will be hard on google+ to come back with another identity

ah, it is not - you just need a fake-email somewhere else to create it -
but ... ok i made my point - going back in idle mode ;)




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Re: How to treat trolls

2012-12-18 Thread Máirín Duffy
On Tue, 2012-12-18 at 15:30 +0100, Jiri Eischmann wrote:
> I'm considering to ban him, but I don't want to do anything that would
> harm our reputation of open and censorship-free community.

I used to struggle with this myself, but over time realized that there's
a difference between censorship and stopping someone who is a repeat
harasser. E.g., at least in the US, you have a right to free speech but
you can't scream 'Fire' in a movie theater that is not on fire, that
just causes trouble and hardship for others.

You have to weigh the right this person has to cause trouble against the
right of others to peacefully function in the community who would be
driven away from the trouble he causes. The folks who would be driven
away by his behavior do have rights as well.

You should just silently ban him.

~m

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Re: How to treat trolls

2012-12-18 Thread S.Kemter
Hi,

2012/12/18 Joerg Simon 

> On 18.12.2012 13:12, Gabriele Trombini wrote:
> > Hi,
> > banning is not a good way IMHO.
> > If you begin to ban, for any reason, people can think that this is your
> > way to handle issues when you're in trouble.
> > I prefer the admin makes a public advice, pointing out that he's a
> > troll, telling him that next posts will be erased if he will not stop.
>
> again, banning in social media is different from other eco-systems - and
> is normally not a good way - because this gives them a challenge to come
> back and it gives them too much attention ;) - i think we give him too
> much attention already ;)
>
> And IMHO, if you really have to block or ban him, do it with less
> excitement around it as possible - because trolls are emotional
> atrophied people and will love the fuss
>

Joerg it will be hard on google+ to come back with another identity

br gnokii

>
>
> cu Joerg
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Re: How to treat trolls

2012-12-18 Thread Joerg Simon
On 18.12.2012 13:12, Gabriele Trombini wrote:
> Hi,
> banning is not a good way IMHO.
> If you begin to ban, for any reason, people can think that this is your
> way to handle issues when you're in trouble.
> I prefer the admin makes a public advice, pointing out that he's a
> troll, telling him that next posts will be erased if he will not stop.

again, banning in social media is different from other eco-systems - and
is normally not a good way - because this gives them a challenge to come
back and it gives them too much attention ;) - i think we give him too
much attention already ;)

And IMHO, if you really have to block or ban him, do it with less
excitement around it as possible - because trolls are emotional
atrophied people and will love the fuss


cu Joerg
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Re: How to treat trolls

2012-12-18 Thread Gabriele Trombini
Hi,
banning is not a good way IMHO.
If you begin to ban, for any reason, people can think that this is your
way to handle issues when you're in trouble.
I prefer the admin makes a public advice, pointing out that he's a
troll, telling him that next posts will be erased if he will not stop.

Gabri

Il giorno mar, 18/12/2012 alle 15.30 +0100, Jiri Eischmann ha scritto:
[cut]
> I'm considering to ban him, but I don't want to do anything that would
> harm our reputation of open and censorship-free community. Do you think
> it crosses the line and banning is an appropriate reaction or should I
> let him be and hope that he'll stop doing it (although he can do it for
> months because it's nothing time taking)?
> 
> Jiri 

Hi,
banning is not a good way IMHO.
If you begin to ban, for any reason, people can think that this is your
way to handle issues when you're in trouble.
I prefer the admin makes a public advice pointing out that he's a troll
and telling him that next posts will be erased if he will not stop.

Gabri


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Re: How to treat trolls

2012-12-18 Thread Truong Anh. Tuan

- Original Message -
> From: "Matthew Miller" 
> To: "Fedora Marketing team" 
> Sent: Tuesday, December 18, 2012 9:57:23 PM
> Subject: Re: How to treat trolls
> 
> On Tue, Dec 18, 2012 at 03:30:51PM +0100, Jiri Eischmann wrote:
> > I'm considering to ban him, but I don't want to do anything that
> > would harm our reputation of open and censorship-free community.
> > Do you think
> 
> Ban him. This isn't censorship, because the troll isn't taking part
> in any sort of dialog. It just hijacks the real conversation. If he
> wants to have a Windows 8 fan club on Google+, that's fine.

+1. Ban him.
We did that in a lot of similar cases in our local community. It
would not harm our reputation because of banning such that trolls.

Kind regards,
Tuan
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Re: How to treat trolls

2012-12-18 Thread Joerg Simon
On 18.12.2012 15:30, Jiri Eischmann wrote:
> I'm considering to ban him, but I don't want to do anything that would
> harm our reputation of open and censorship-free community. Do you think
> it crosses the line and banning is an appropriate reaction 

i would not start troll hunting - mostly they feel challenged and come
back with another identity
from what i can see the responses from other community members are
healthy and as long as there is no legal violation it will regulate
naturally

cu Joerg

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Re: How to treat trolls

2012-12-18 Thread Gianluca Sforna
On Tue, Dec 18, 2012 at 3:30 PM, Jiri Eischmann  wrote:
> I'm considering to ban him, but I don't want to do anything that would
> harm our reputation of open and censorship-free community. Do you think
> it crosses the line and banning is an appropriate reaction or should I
> let him be and hope that he'll stop doing it (although he can do it for
> months because it's nothing time taking)?

I think you can:
a. delete his comments
b. warn him privately that we will take further actions if he persists
c. ban/report him if everything else fail

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Re: How to treat trolls

2012-12-18 Thread Matthew Miller
On Tue, Dec 18, 2012 at 03:30:51PM +0100, Jiri Eischmann wrote:
> I'm considering to ban him, but I don't want to do anything that would
> harm our reputation of open and censorship-free community. Do you think

Ban him. This isn't censorship, because the troll isn't taking part in any
sort of dialog. It just hijacks the real conversation. If he wants to have a
Windows 8 fan club on Google+, that's fine.


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Re: How to treat trolls

2012-12-18 Thread Arnav Kalra
I manage the India page on Google plus and trolls are a big problem there
too.
You should message him privately, if he still doesn't respond then ban him.
Do not report him as that may be a problem.
On 18 Dec 2012 20:01, "Jiri Eischmann"  wrote:

> Hi,
> I'd like to ask others for advice.
> As you may know, I'm maintaining the Fedora Project page at Google+. And
> I have a problem with a troll :)
> There is a guy who started posting a "WINDOWS 8 POWER!" message under
> every post we have on our page. It's pretty much spamming and it leads
> discussions on our page to unwanted directions because people of course
> feed the troll.
>
> I'm considering to ban him, but I don't want to do anything that would
> harm our reputation of open and censorship-free community. Do you think
> it crosses the line and banning is an appropriate reaction or should I
> let him be and hope that he'll stop doing it (although he can do it for
> months because it's nothing time taking)?
>
> Jiri
>
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How to treat trolls

2012-12-18 Thread Jiri Eischmann
Hi,
I'd like to ask others for advice.
As you may know, I'm maintaining the Fedora Project page at Google+. And
I have a problem with a troll :)
There is a guy who started posting a "WINDOWS 8 POWER!" message under
every post we have on our page. It's pretty much spamming and it leads
discussions on our page to unwanted directions because people of course
feed the troll.

I'm considering to ban him, but I don't want to do anything that would
harm our reputation of open and censorship-free community. Do you think
it crosses the line and banning is an appropriate reaction or should I
let him be and hope that he'll stop doing it (although he can do it for
months because it's nothing time taking)?

Jiri 

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