Some criticisms of GNOME

2005-08-15 Thread David Neary


Hi all,

Here's an e-mail I got from the editor of tuxmag, which details some 
criticisms of the desktop. It raises some points that are interesting, 
and to which we should probably have an answer.


Cheers,
Dave.

Tux Editor wrote:

David,

The numbers come from Evans Data Corp.  And it's a no-brainer to see
that the numbers reflect how real people think.  Without ANY help from
me, my 11 year old daughter jumped right into KDE and had no problems at
all using it and customizing it, right down to the way the panel looks
and works.  She hates GNOME with a passion, partly because it is a total
enigma to her, and partly because it's so darned ugly.  Okay, that's
just a matter of taste, but I happen to think it's ugly, too. 


Mango rips GNOME a new one in the next issue for many of the reasons my
daughter hates it.  I used to have fun with venom, but now that Mango
provides that style I let her do it and I can take a different approach
to my columns.  But even if I'm kinder and gentler these days
(sometimes, anyway), I must agree with Mango on some things.  For
example, I totally agree with her upcoming statement that the file
open/save dialog (I call it the file picker) is worse than bamboo shoots
under fingernails.  I can't imagine anything less intuitive than a
GNOME/GTK file open/save dialog.  That's one of the things that really
made my daughter hate GNOME and GTK-based apps that use that dialog. 
She gets totally lost when she has to deal with that dialog.


The GNOME interface is also inconsistent in the way it handles things. 
I won't go into detail now, but GNOME often makes things easy for a user

at the cost of limiting what GNOME can do afterward.  Mango hints about
one of those cases, so read her column if you want an example.  Her
example also points out that KDE is too difficult in some ways, too, and
I agree with her 100%.  KDE is far from perfect.

I think the spacial Nautilus is nuts, and this is coming from a person
who used to love OS/2 -- and the OS/2 workplace shell worked almost the
same way as Nautilus works now.  I can deal with spacial Nautilus, but
IMO the problem isn't the concept.  The problem is that the people who
went with it jumped into it too quickly.  They didn't think it through
and provide options for those who wouldn't like it the way THEY liked
it.  For example, what about those users who don't want to keep opening
new windows on the desktop?   Yes, I know you can FINALLY use a GUI way
to change this behavior NOW.  But when spacial Nautilus was introduced,
the only way to change the default behavior was to change a registry
setting.  Now THAT is a total lack of foresight.  


But wait, there's more.  Right-click to use the browser mode?  Totally
unintuitive. Windows makes that mistake, too. 


But wait, there's even more.  Shift-double-click to close the previous
window?  How intuitive is that?!?!?  Why not simply provide an OBVIOUS
global option (a checkbox in an obvious place) that tells Nautilus to
close the previous window when you navigate to another folder?  If I
recall correctly, even the OS/2 designers provided that option.  Problem
solved -- all it took was a little forethought, which is something the
GNOME developers totally lack. 


Speaking of which, I don't know if you still can't use the shift key to
close the previous window when you set GNOME to open things with a
single-click, but that's yet another example of GNOME developers lacking
forethought.  Some people like to single-click things to activate them,
and GNOME lets you switch to single-click.  Yet you couldn't
shift-single-click a folder to open a new one and close the previous
one.  Didn't anyone consider that people work differently than they do? 
That's just really bad QA.


But what probably irks me the most about GNOME is that it forces you to
choose between what OTHERS have decided your desktop should look like. 
This is the same as "Didn't anyone consider that people work differently

than they do?"

You have a tiny bit of tweaking room (you can mix and match pre-defined
icons with pre-defined window styles and pre-defined widget styles), but
you can't do something as simple as pick the color of window title bar. 
I've heard GNOMEies and GTKies say that this is deliberate design

decision.  It keeps people from doing something stupid like making the
window title bar white and the text white (and therefore make the window
title text unreadable).   I'll believe that excuse when I believe in the
easter bunny.  Face it.  GTK simply wasn't built to let normal humans
customize things like the color of the window title bar, and it would be
a bear to go back and re-write GTK to work that way.  I suspect nobody
wants to do that, so it stays the way it is, and people keep relying on
the excuses for the dumb behavior.  I'd be much more kind to the
GNOME/GTK authors if they'd just be honest and admit they screwed up and
had no real foresight when they built GTK.  The exuse is lame.  These
are computer

Re: Some criticisms of GNOME

2005-08-15 Thread Jeff Waugh


> >-Nick

Keep in mind that this Nick is Nicholas Petreley, who has "a bit of a
reputation".

I spoke to some of the Tux Magazine people at LWE, and have contact details
for non-Nick people at Tux Magazine who I should talk to. Will report back
later.

- Jeff

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Re: Some criticisms of GNOME

2005-08-15 Thread Simos Xenitellis


Hi,
That was quite an interesting e-mail. Thanks for forwarding.

How do we "deal" with it?
Well, imagine the new version of OpenOffice.org which does not have the 
toolbars with those bold/italics/underline buttons,
the left-right-center-justify buttons for paragraphs, allowing you to 
change fonts and font styles.

You could only get them back if you tinkered the .config files.
How would you feel about that? Would you be terrified? Dismayed?

Why would you want to remove these basic buttons?
The reason is, you should use styles when writing documents, rather than 
setting properties manually by changing the font size or making bold.
If you want to make a heading, you use Heading 1 style. If you want it a 
bit different, change the style for Heading 1.

If such a style does not exist, make a new one for your document.
Doesn't this take time?
If you learn to do this the proper way, document creation would be much 
more appealing.
But doesn't it take time? Well, I have seen my colleagues (in different 
departments) that use MS Word for the thesis,
they end up with a huge document with no styles at all. They manually do 
the table of contents (!), the table of figures and table of tables.
The bibliography is a similar mess. If you go into detail in the file, 
you find all sort of wrong styling that makes the work unmanageable.
In departments that use ancient scripts (like ancient greek), they still 
(2005) use 8-bit fonts that the english characters are replaced with the 
ancient script.
They do not use Unicode, not even the way that WinXP supports. Imagine 
Google trying to index those files! It will crash!

Just to repeat, this is PhD thesis level we are talking about.

What's the moral of the story?
It's lame to criticize something and reject it simply because you could 
not figure out how to make it work.
When I first tried spatial nautilus, I felt it was weird. I tried 
however to use it for a few days; there should be something positive out 
of it.
After those few days I figured out that it makes sense. You need to have 
shallow hierarchies (Documents, and in there only put subdirectories).
You wouldn't use sparial nautilus to navigate to system directories. If 
you want to browse files, it's Foot/Browse files.
Are GNOME developers always correct then? Well, it's an issue of the 
GNOME community to market the new functionality to the end-users,

and I believe we are working towards this direction.

Cheers,
Simos

David Neary wrote:



Hi all,

Here's an e-mail I got from the editor of tuxmag, which details some 
criticisms of the desktop. It raises some points that are interesting, 
and to which we should probably have an answer.


Cheers,
Dave.

Tux Editor wrote:


David,

The numbers come from Evans Data Corp.  And it's a no-brainer to see
that the numbers reflect how real people think.  Without ANY help from
me, my 11 year old daughter jumped right into KDE and had no problems at
all using it and customizing it, right down to the way the panel looks
and works.  She hates GNOME with a passion, partly because it is a total
enigma to her, and partly because it's so darned ugly.  Okay, that's
just a matter of taste, but I happen to think it's ugly, too.
Mango rips GNOME a new one in the next issue for many of the reasons my
daughter hates it.  I used to have fun with venom, but now that Mango
provides that style I let her do it and I can take a different approach
to my columns.  But even if I'm kinder and gentler these days
(sometimes, anyway), I must agree with Mango on some things.  For
example, I totally agree with her upcoming statement that the file
open/save dialog (I call it the file picker) is worse than bamboo shoots
under fingernails.  I can't imagine anything less intuitive than a
GNOME/GTK file open/save dialog.  That's one of the things that really
made my daughter hate GNOME and GTK-based apps that use that dialog. 
She gets totally lost when she has to deal with that dialog.


The GNOME interface is also inconsistent in the way it handles 
things. I won't go into detail now, but GNOME often makes things easy 
for a user

at the cost of limiting what GNOME can do afterward.  Mango hints about
one of those cases, so read her column if you want an example.  Her
example also points out that KDE is too difficult in some ways, too, and
I agree with her 100%.  KDE is far from perfect.

I think the spacial Nautilus is nuts, and this is coming from a person
who used to love OS/2 -- and the OS/2 workplace shell worked almost the
same way as Nautilus works now.  I can deal with spacial Nautilus, but
IMO the problem isn't the concept.  The problem is that the people who
went with it jumped into it too quickly.  They didn't think it through
and provide options for those who wouldn't like it the way THEY liked
it.  For example, what about those users who don't want to keep opening
new windows on the desktop?   Yes, I know you can FINALLY use a GUI way
to change this behavior NOW.  But when spacial Na

Re: Some criticisms of GNOME

2005-08-15 Thread Claus Schwarm
Hi,

that's no really a surprise, isn't it? Given the editor, and his well
known opinon about GNOME?

For those that have read no issue yet: Issue 4 spend three and a half
pages to explain how to add numlockx to the GNOME startup session, and
it was unneccessarily emotional. Of course, it was only the opinion of
'Mango Parfait'. It's not that hard to guess who's really writing the
column.

However, after talking a step back from the emotional affiliation with
ones own work, it may reveal that there's some insight to be gained in
the critic, even in the mail from the editor you posted.

The more interesting question would be: Is GNOME able to deal with
that or not? ;-)

Cheers,
Claus

On Mon, 15 Aug 2005 22:56:55 +0200
David Neary <[EMAIL PROTECTED]> wrote:

> 
> Hi all,
> 
> Here's an e-mail I got from the editor of tuxmag, which details some 
> criticisms of the desktop. It raises some points that are interesting,
> 
> and to which we should probably have an answer.
> 
> Cheers,
> Dave.
> 
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Re: Some criticisms of GNOME

2005-08-15 Thread Tom Chance
On Monday 15 Aug 2005 23:57, Claus Schwarm wrote:
> However, after talking a step back from the emotional affiliation with
> ones own work, it may reveal that there's some insight to be gained in
> the critic, even in the mail from the editor you posted.
>
> The more interesting question would be: Is GNOME able to deal with
> that or not? ;-)

*Warning* KDE lurker jumping in... :o)

How about just authoring a considered response or two in blogs / elsewhere, 
then submitting your own story to Slashdot to the effect of "here's a 
criticism of GNOME, and here's our considered response". Be open and honest 
but also put the flamebaiting to rest.

Really, if anyone can get that worked up at the lack of control over the 
colour of the window title bar then an adult response from you guys will only 
make the article (assuming it's similar in tenor to the forwarded email) look 
like a childish spat covering some interesting issues.

*Back to hole from which I clambered*

Regards,
Tom

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Re: Some criticisms of GNOME

2005-08-15 Thread Claus Schwarm
Hi, Tom!

if it would be really just the color issue your suggestion looks
straighforward.

But did you ever noticed that bad press was stopped by a reply? 
Especially when a larger part of readers probably thinks there's some
truth in the critic?

A reply doesn't change behaviour so it doesn't fix the problem if
there's one. And, on the internet, it will make people believe their
comments will be read, and used. If that doesn't happen, it will just
lead to more frustration.

For example, the editor mail reads "I have ideas if you're interested."
Cool. If we don't ask for his ideas we're just a bunch of idiots that
won't listen. If we ask for his suggestion, but don't implement them,
we're a bunch of idiots that can't fix things even if the 'obvious'
solutions are given to them.

A reply will also look like a weak excuse for assumed errors (true or
not). The option of blogging about the critic will a) make the replier
look arrogant because it changed the place of discussion, and b) will
make replies inconsistant and weak.

And it will trigger more (bad) press because the press likes conflicts.

You can't win a discussion with a journalist.

Cheers,
Claus


On Tue, 16 Aug 2005 00:20:06 +0100
Tom Chance <[EMAIL PROTECTED]> wrote:

> 
> *Warning* KDE lurker jumping in... :o)
> 
> How about just authoring a considered response or two in blogs /
> elsewhere,  then submitting your own story to Slashdot to the effect
> of "here's a  criticism of GNOME, and here's our considered response".
> Be open and honest  but also put the flamebaiting to rest.
> 
> Really, if anyone can get that worked up at the lack of control over
> the  colour of the window title bar then an adult response from you
> guys will only  make the article (assuming it's similar in tenor to
> the forwarded email) look  like a childish spat covering some
> interesting issues.
> 
> *Back to hole from which I clambered*
> 
> Regards,
> Tom
>
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Re: Some criticisms of GNOME

2005-08-15 Thread Travis Reitter
> How about just authoring a considered response or two in blogs / elsewhere, 
> then submitting your own story to Slashdot to the effect of "here's a 
> criticism of GNOME, and here's our considered response". Be open and honest 
> but also put the flamebaiting to rest.
> 
> Really, if anyone can get that worked up at the lack of control over the 
> colour of the window title bar then an adult response from you guys will only 
> make the article (assuming it's similar in tenor to the forwarded email) look 
> like a childish spat covering some interesting issues.

I think Tom's right, here. A direct, civil, and honest response would
probably be appreciated and hopefully prevent a few people from forming
an opinion based on some heated rant.

Speaking of the Slashdot crowd, would it be good to have a developer
volunteer to answer for one of "top 10 questions" posts? That way, we
could get a word in from our perspective, rather than unintentionally
encouraging speculation.

Or is most of this beyond a sanity threshold we should respond to?

-Travis

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Re: Some criticisms of GNOME

2005-08-15 Thread Quim Gil

> You can't win a discussion with a journalist.

You can, by not discussing.

I would apply some Art of War here and I would create a "Get the facts
on GNOME"-like page with a link visible in the new homepage or the GNOME
introduction page. The objective of this page would be to summarize
GNOME's responses to the most usual subjects of criticism. The answers
won't be like "this is not true and we are right" (except for criticisms
that are objectively plain not true) but like "interesting, but in GNOME
we have thought about and we have decided that our option is better
because a b c".

Most of the criticism I've read about GNOME is related to things that
work different that the MS Windows / MacOS paradigms a normal citizen
acquires in the school, at work... I mean, this daughter that hates
GNOME and loves KDE has possibly a knowledge and an opinion about a
proprietary OS that will look "normal" to her. Her father too, I bet.

There is no usefulness to confront those paradigms directly, nor to get
into Slashdot battles. We have much better things to do. I would
acknowledge all criticism, think about it and discuss common answers to
be published in this page we can link to when falling in those discussions.

Quim
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Re: Some criticisms of GNOME

2005-08-16 Thread Claus Schwarm
On Tue, 16 Aug 2005 07:57:12 +0200
Quim Gil <[EMAIL PROTECTED]> wrote:

[snip]

> We have much better things to do. I would
> acknowledge all criticism, think about it and discuss common answers
> to be published in this page we can link to when falling in those
> discussions.
> 

I basically agree.

I also suggest to add a 'GNOME agenda' -- a summery of what GNOME
developers want to reach in general, which principles guide their design
decisions, etc.

I feel there are a lot of misunderstandings or ignorance about the goals
of GNOME that leads to such criticism.

Cheers,
Claus
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Re: Some criticisms of GNOME

2005-08-16 Thread Javier Aravena
I agree with Claus and Quim and I love the way gnome works (exepting
some issues with metacity and the change color thing) and I love the
gtk file choser, in fact I'm doing my best to help the thunar
filemanager that looks a lot like it, however only I agree with nick in
a little thing: tell gtk developers to make couloring windows
easier!!... I dunno if it's a good idea, but I think no code of gtk
needs to be changed, all we need is a theme modifier/creator (I would
write it if I knew) that made its work (creating and modifyng gtk and
icon themes) with some rules defined by the engines' rules with support
to change images' hue for the pixmap engine and the ability to add bits
of pixmap into themes whenever the user wants to (like instead of
choosing a color for the scrolbar you select a image somehow and it
will use the pixmap engine)... but this is the marketing list, I'll
write something better detailed with fake screenshots and everything
somewhere and I'll point it to everybody and developers. (I guess I
will use my blog even though it's in spanish).2005/8/16, Claus Schwarm <[EMAIL PROTECTED]>:
On Tue, 16 Aug 2005 07:57:12 +0200Quim Gil <[EMAIL PROTECTED]> wrote:[snip]> We have much better things to do. I would> acknowledge all criticism, think about it and discuss common answers
> to be published in this page we can link to when falling in those> discussions.>I basically agree.I also suggest to add a 'GNOME agenda' -- a summery of what GNOMEdevelopers want to reach in general, which principles guide their design
decisions, etc.I feel there are a lot of misunderstandings or ignorance about the goalsof GNOME that leads to such criticism.Cheers,Claus--marketing-list mailing list
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Re: Some criticisms of GNOME

2005-08-16 Thread Juan Carlos Inostroza
On Tue, 2005-08-16 at 15:47 -0400, Javier Aravena wrote:
> in a little thing: tell gtk developers to make couloring windows
> easier!!... I dunno if it's a good idea

You said it : this is a marketing list. Try gtk-list@gnome.org ;)

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Re: Some criticisms of GNOME

2005-08-16 Thread Javier Aravena
yes, I know it and I'm sorry, I had to say it, I couldn't help myself.2005/8/16, Javier Aravena <[EMAIL PROTECTED]>:
yes, I know it and I'm sorry, I had to say it, I couldn't help myself.
vo cachai... (no había leído que erai jci)2005/8/16, Juan Carlos Inostroza <
[EMAIL PROTECTED]>:
On Tue, 2005-08-16 at 15:47 -0400, Javier Aravena wrote:> in a little thing: tell gtk developers to make couloring windows> easier!!...You said it : this is a marketing list. Try 

gtk-list@gnome.org ;)--Juan Carlos Inostroza[EMAIL PROTECTED]"The world will end in 5 minutes. Please logoff now"

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Re: Some criticisms of GNOME

2005-08-23 Thread Thilo Pfennig

> > GNOME/GTK file open/save dialog.  That's one of the things that really
> > made my daughter hate GNOME and GTK-based apps that use that dialog. 
> > She gets totally lost when she has to deal with that dialog.

I think the dialog right now is very good. The only problem I have is if
I have to choose a binary in Firefox or so to open a file. Then it takes
ages to get a listing - and there is no way to just type in the path. I
would like to see the standard "open with" dialog there.

 
> > The GNOME interface is also inconsistent in the way it handles things. 
> > I won't go into detail now, but GNOME often makes things easy for a user
> > at the cost of limiting what GNOME can do afterward. 

I do not think that this is in any way inconsistent. This makes things
simpler. I bet his daughter has used Windows before.


> > But wait, there's even more.  Shift-double-click to close the previous
> > window?  How intuitive is that?!?!?  

I do not think that options need to be intuitive. Everybody can close a
windows. 


> > But what probably irks me the most about GNOME is that it forces you to
> > choose between what OTHERS have decided your desktop should look like. 
> > This is the same as "Didn't anyone consider that people work differently
> > than they do?"
> > 


This is the main difference between KDE and GNOME. And I applaud GNOME
for doing so. BTW: I never got KDE to look and behave like a Mac, so KDE
keeps to be KDE in many sense. I think GNOME is more elegant. I expect
from a Desktop to be as stable and normative as it can be. Otherwise it
is just a toolbox everybody can use like he or she wants. There is no
GUI design but more a toolbox design. Nobody decides how things should
actually work, so everybody uses a GUI different. Developers can not
depend on it. I think one of Apples greatest work was the
standardisation of the interfaces and that nearly all important Mac Apps
behaved the same. I do not like programmers being creative with the
interface if not necessary.

And I think from teh development perspective if everything is possible
you can not depend on anything. This should make development a LOT more
complicated (anything can happen). I like to compare this to a car: it
is not wise to build a car where interior displays and gearshift lever
could be "customized". Things only fit if you know where they are, how
they look and how they behave.

I really would say GNOME should not try to satisfy the needs of people
who want to customize everything. I can imagine this as an approach of
people who use many desktops and like GNOME to look like OS/2. This
might be good for some people, but it will exclude many newcomers.


> > from the newbie users to the power users, and build a
> > desktop to please them all. 

This is the Windows approach. I rather see all this as a matter of
choices. I like KDE being different then GNOME. I could switch if KDE
would please me better but it doesn't)


> >  The first step I recommend is that you ditch that
> > completely absurd file picker and replace it with one that is BETTER
> > than the KDE file picker.  The KDE file picker is incredibly attractive
> > and powerful, but it has weaknesses -- you could kick it's butt if you
> > just put some thought into it.  I have ideas if you're interested. 

This sounds like GNOME 2.8 criticism. I think the Favorites in the file
picker make the file open dialog much more productive if used wisely. I
am using then heavily now and I can not imagine how I could work without
them.

I think people are different. It is an illusion to create the perfect
desktop for everyone. People get used to what the learn from previous
Desktops. GNOME should make a Desktop that is easy to use, especially
for new users and that makes it easy for developers to enhance and to
build uppon.

GNOME surely is far from perfect. But that could be said about all
desktops. GNOME has moved in the right direction, but some things could
be solved better. But as many things have changed to the better I am
very optimistic. And I think GNOME is an exciting environment.


Thilo

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TUX Magazine Reader's Choice Awards [Was: Some criticisms of GNOME]

2005-08-15 Thread Jeff Waugh


> Here's an e-mail I got from the editor of tuxmag, which details some
> criticisms of the desktop. It raises some points that are interesting, and
> to which we should probably have an answer.

Meanwhile, vote in the TUX Magazine Reader's Choice Awards, here:

  http://www.tuxmagazine.com/TUX_Readers_Choice

- Jeff

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Re: TUX Magazine Reader's Choice Awards [Was: Some criticisms of GNOME]

2005-08-16 Thread Travis Reitter
On Tue, 2005-08-16 at 16:55 +1000, Jeff Waugh wrote:
> 
> 
> > Here's an e-mail I got from the editor of tuxmag, which details some
> > criticisms of the desktop. It raises some points that are interesting, and
> > to which we should probably have an answer.
> 
> Meanwhile, vote in the TUX Magazine Reader's Choice Awards, here:
> 
>   http://www.tuxmagazine.com/TUX_Readers_Choice

Speaking of user polls, should we have someone keep a look out for these
sort of polls and make sure our more-than-casual users see them?

-Travis

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Re: TUX Magazine Reader's Choice Awards [Was: Some criticisms of GNOME]

2005-08-16 Thread Jeff Waugh


> > Meanwhile, vote in the TUX Magazine Reader's Choice Awards, here:
> > 
> >   http://www.tuxmagazine.com/TUX_Readers_Choice
> 
> Speaking of user polls, should we have someone keep a look out for these
> sort of polls and make sure our more-than-casual users see them?

Yep! Hitting Footnotes with them would be good -> I didn't mail stro. You
want to? :-)

- Jeff

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Re: TUX Magazine Reader's Choice Awards [Was: Some criticisms of GNOME]

2005-08-21 Thread Luke Stroven
On Tue, 2005-08-16 at 17:12 +1000, Jeff Waugh wrote:
> > > Meanwhile, vote in the TUX Magazine Reader's Choice Awards, here:
> > > 
> > >   http://www.tuxmagazine.com/TUX_Readers_Choice
> > 
> > Speaking of user polls, should we have someone keep a look out for
> these
> > sort of polls and make sure our more-than-casual users see them?
> 
> Yep! Hitting Footnotes with them would be good -> I didn't mail stro.
> You
> want to? :-)

Thanks Travis,

I was on vacation last week and missed this, I am now getting a 403 on
the above link. Is the contest closed? 

Thanks,
Luke
> 

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Re: TUX Magazine Reader's Choice Awards [Was: Some criticisms of GNOME]

2005-08-21 Thread Travis Reitter
> Thanks Travis,
> 
> I was on vacation last week and missed this, I am now getting a 403 on
> the above link. Is the contest closed? 

It seems to have beeen relocated here:
http://www.tuxmagazine.com/node/107

(Right now, we're at 27% vs. 54% for KDE)

-Travis

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Re: TUX Magazine Reader's Choice Awards [Was: Some criticisms of GNOME]

2005-08-22 Thread Luke Stroven
On Sun, 2005-08-21 at 23:30 -0700, Travis Reitter wrote:
> It seems to have beeen relocated here:
> http://www.tuxmagazine.com/node/107

This appears to be some poll that was posted last April. Looking at the
Google cache these awards were posted last Tuesday.

http://www.google.com/search?q=cache:pDJmiP7LFRIJ:www.tuxmagazine.com/TUX_Readers_Choice+&hl=en

-Luke

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