*Hi *

*Please let me know if you are comfortable with this requirement. Please
send me your updated resume. *



*Title                 : Support Specialist Location           : Kansas
City, MO Duration           : 9+ months*

*Support Specialist *

Manage multiple vendor package applications and processes from initial
installation, to configuration and implementation of business partner
requests. This position will perform a variety of support assignments
requiring knowledge of Microsoft and Unix operating system platforms;
install, configure test and troubleshoot enterprise packages.

   - 8 years of relevant work experience in Information Technology is
   required.
   - 5 years Unix scripting and/or Java Scripting experience
   - Advanced knowledge of the fundamental principles of functional and
   unit testing is required.
   - Advanced knowledge of packaged systems maintenance development
   methodology is preferred.
   - Microsoft Professional certification, Unix Systems Certification or
   equivalent experience is strongly preferred.
   - Support of wire systems for resolution of production incidents

·         The Application Developer (support specialist) position will be
responsible to manage multiple vendor package applications and processes
from initial installation, to configuration and implementation of business
partner requests. This position will perform a variety of support
assignments requiring knowledge of Microsoft and Unix operating system
platforms; install, configure test and troubleshoot enterprise packages
utilizing the appropriate hardware, database, and programming technology
and confer with users to gain understanding of needed changes or
modifications of existing vendor applications. This position will also be
responsible for providing support for an integrated Wire Transfer platform
that includes vendor packages (ACI’s Money Transfer System, Universal
Online Banking System, and Reprunner, CGI FX Product Suite, IR
Pulse/Prognosis, IBM Cognos Impromptu Reporting) and customized mainframe
processes. Other duties as assigned.

*Basic Requirements: *

·         Bachelor’s degree in Information Technology is preferred.

·         Eight years of relevant work experience in Information Technology
is required.

·         Advanced knowledge of the fundamental principles of functional
and unit testing is required.

·         Advanced knowledge of packaged systems maintenance development
methodology is preferred.

·         Microsoft Professional certification, Unix Systems Certification
or equivalent experience is strongly preferred.

·

·         Candidates must have solid customer service skills, project
management skills and analytical skills. Excellent written and verbal
communication skills are necessary for this role.

·         Configuration, installation, testing and support of wire transfer
vendor package system (ACI-MTS) in a Unix server environment

·         Configuration, installation, testing and support of FX wire
transfer vendor package system (CGIFX Product Suite) in a Windows server
environment.

·         Configuration, installation, testing and support of IR
Pulse/Prognosis package system in a Windows server environment.

·         Configuration, installation, testing and support of IBM Cognos
Impromptu and ACI Reprunner package systems in a Windows server
environment.

·         OFAC/Fraud Systems maintenance and support

·         Support of wire systems for resolution of production incidents

·         On-call support for wires system during overnight and weekend
hours

·         Business partner interaction for the identification,
documentation and resolution of business partner development requests.

·         Business partner testing support for installation/upgrade of
Wires Systems

*Minimum: *


*5 years Unix scripting and/or Java Scripting experience  Preferred: *
5 years current successful query development with Microsoft SQL Server



*Please provide me the below details for the submission purpose:*

Full Name:
Contact No:
Email Id:
Location:
Availability:
Work Authorization:
Relocation:
Total Experience:
Rate:
Skype ID:
2 References:

Regards,

Uday

Direct: 678-865-8501

Email id: nu...@itekprosinc.com

Website: www.itekprosinc.com

“We deliver what we promise”

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