[MCN-L] Engagement Journey consulting?
Can anyone recommend consultants that assisted your museum with mapping and understanding your organization’s engagement journey? If so, can you please pass on some of your contact info? Thank you! TIM RAGER Director of Technology Seattle Art Museum p: 206.344.5278 seattleartmuseum.org<http://seattleartmuseum.org/> GRAPHIC MASTERS / Seattle Art Museum / Jun 9 – Aug 28 MOOD INDIGO / Asian Art Museum / Apr 9 – Oct 9 Get tickets at visitsam.org/tickets<http://visitsam.org/tickets> ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] A Pacific Northwest Invitation: SAM’s Audience Insight Workshop
To my MCN Colleagues - Seattle Art Museum invites you to be our guests at a special one-day workshop, 10.00-3.00pm on Mon June 20, with international audience insight specialists, Morris Hargreaves McIntyre, to share lunch and insights from the new Culture Segments system. Culture Segments is changing the way many museums, theaters, arts and cultural organizations are developing compelling programs and exhibits, building engaging websites, growing their audiences and increasing their income. Built on the most comprehensive study of audiences ever undertaken and based on deep-seated cultural beliefs and values, it delivers powerful psychographic insight. This session will be of real interest to anyone developing digital resources but it is also relevant to programing, interpretation, marketing and so you can book up to four free places for the workshop. Come for the day or stay over - with a special rate at the neighboring Hotel 1000. Full details at http://seattleinsightworkshop.eventbrite.com TIM RAGER Director of Technology Seattle Art Museum p: 206.344.5278 seattleartmuseum.org<http://seattleartmuseum.org/> GRAPHIC MASTERS / Seattle Art Museum / Jun 9 – Aug 28 MOOD INDIGO / Asian Art Museum / Apr 9 – Oct 9 JOURNEY TO DUNHUANG / Asian Art Museum / Mar 5 – Jun 12 Get tickets at visitsam.org/tickets<http://visitsam.org/tickets> Get tickets at visitsam.org/tickets<http://visitsam.org/tickets> ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] Budget for Digital
Informal survey – I’m curious how much of your museum budget is dedicated to IT or Digital? Or does anyone know if there’s some sort of industry-wide benchmark report available that talks about this? TIM RAGER Director of Technology Seattle Art Museum p: 206.344.5278 seattleartmuseum.org<http://seattleartmuseum.org/> KEHINDE WILEY: A NEW REPUBLIC / Seattle Art Museum / Feb 11 – May 8 MOOD INDIGO: TEXTILES FROM AROUND THE WORLD / Asian Art Museum / Apr 9 – Oct 9 JOURNEY TO DUNHUANG / Asian Art Museum / Mar 5 – Jun 12 Get tickets at visitsam.org/tickets<http://visitsam.org/tickets> ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] Job Opening @ Seattle Art Museum: Product Manager, Online Experiences
Apply To: product...@seattleartmuseum.org Or Online: http://visitsam.org/careers JOB TITLE: Product Manager, Online Experiences DEPARTMENT: Technology SUB-DEPARTMENT: Digital Media OVERVIEW: The Product Manager manages the full development and production cycle of the online experience for the Museum visitor. This position will manage creation of content for and evaluate the success of the online roadmap, assessing the experience at all steps of their online interaction: from the moment a potential visitor receives an email, or uses search to find out when SAM is open, or clicks on an online ad, to their experience with our web site and all the way through to a ticket or membership transaction and then to the integration of their data into our database for future outreach and engagement. This position will actively collaborate with other departments (Curatorial, Education, Membership, Development, Marketing) to develop an online roadmap to educate, excite, and engage. A successful product manager, will be hands-on initiating and integrating web and email initiatives with strategic goals. This individual will also assess the Museum’s public-facing online needs, manage budgets and timelines, work with internal and external designers and developers, and develop metrics for success. This is a strategic project management role; not a technical one. FLSA STATUS: Exempt REPORTS TO: Director of Technology ESSENTIAL FUNCTIONS: 1. Provide a website roadmap for continual development and execution of the museum’s online digital engagement strategy and managing the tools and applications needed to execute this strategy. 2. Provide an e-communications roadmap, utilizing email for content strategy development. Analyzing the success of all e-communications initiatives, ensuring increased engagement and revenue from this channel. 3. Research and manage the email calendar, web analytics, metrics and usability studies to drive admissions, membership and funding efforts. 4. Serves as a project team leader, working with content creators and editors, designers, media specialists, external contractors, editors, and internal clients to define goals and develop creative solutions. 5. Oversees and iteratively manages, from conceptualization to completion, new web and online digital initiatives, make strategic recommendations, develop plans, specifications, budgets and metrics for success. 6. Work closely with content providers (curators, educators, and, communication managers) to ensure content deliverables are on track as well as consistent to SAM’s brand. 7. Supervise and lead SAM’s SEO efforts. 8. Oversee and provide QA testing on all web and public digital media to verify content is properly functioning on multiple channels as expected. 9. Oversee, coordinate and manage external vendors, agencies and consultants as related to online digital media. 10. Perform other duties as assigned, such as managing and fulfilling requests in the digital media queue; modify and update online web pages; create and manage online assets and media. QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 1. 5+ years of experience (or equivalent) in interactive digital media or web project management. 2. Strong project management skills and experience: must be organized and detail-oriented and have strong partnership-building skills, decision-making abilities, and problem-solving capabilities. 3. Excellent communication, collaboration skills, and critical thinking and the ability to effectively communicate (written and speaking) at the group and executive level. 4. Experience in mobile web and mobile application capabilities, trends, and customer behavior across devices. 5. Solid understanding of analytics reporting tools and web analysis measures. 6. Ability to drive multi-project scheduling, budget, and cross team meetings and communication. 7. Experience working with Web Content Management Systems, SharePoint and WordPress experience preferred. 8. Demonstrated expertise with Microsoft Office, Project, Visio, and video and web publishing tools. 9. Strong understanding of web technologies and coding: HTML, CSS, JS/JQuery required. 10. Strong understanding of digital graphics production required. 11. Experience with Adobe Creative Suite, especially tools such as Photoshop and Illustrator are required. 12. Expertise in dealing with ambiguity, a positive, can-do attitude, and the ability to quickly ramp up on new concepts and tasks is required. 13. Demonstrated ability to work professionally and tactfully with donors, members, the public and coworkers, represent the Museum with a high level of integrity and professionalism, adhere to Museum policies and support management decisions in a positive, professional manner. WORKING CONDITIONS: 1. Work areas are inside, in a climate-controlled environment with light background noise. 2. Work is occasionally pe
[MCN-L] Digital Media Departments
Hello MCN’ers, I’m sure this question has been answered before, but how are you incorporating Digital Media with your IT departments? Are you combining these into 1 department? Or are they two separate departments? I understand some larger museums may have 2, but what about medium and small-sized museums? And what responsibilities are covered under your “Digital Media” umbrella? Also, do you have an org charts to share that may give a sense of overall structure? Thanks! TIM RAGER Director of Technology Seattle Art Museum p: 206.344.5278 seattleartmuseum.org INTIMATE IMPRESSIONISM / Seattle Art Museum / Oct 1 – Jan 10 CHIHO AOSHIMA: REBIRTH OF THE WORLD / Asian Art Museum / May 2 – Oct 4 Get tickets at visitsam.org/tickets<http://visitsam.org/tickets> ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] Ways to accept donations electronically or via mobile
Like many of you, we’re always looking for new ways to reach out to constituents to ask for donations to the museum. I’m wondering though – what are some ways are museums accepting donations electronically or via mobile (if you do not have a mobile app)? Any feedback on what you may be using would be great! TIM RAGER Director, Information Technology Seattle Art Museum p: 206.344.5278 seattleartmuseum.org INDIGENOUS BEAUTY / Seattle Art Museum / Feb 12 – May 17 LIVE ON: MR.’S JAPANESE NEO-POP / Asian Art Museum / Nov 22 – Apr 5 Get tickets at visitsam.org/tickets<http://visitsam.org/tickets> ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] .NET Expertise
Hello All — Checking around to see if anyone out there has any .NET expertise. I have a developer that is trying to construct a call from .NET to a WSS 1.1 SOAP service. Seems that the service wants both x509 certificate security and username/password SOAP headers, but we can’t seem to get it working. We haven’t done this before – anyone out there who may have? On a similar note – anyone know of any good .NET consultants we may be able to pull on? Thanks for any help! TIM RAGER Director, Information Technology Seattle Art Museum p: 206.344.5278 seattleartmuseum.org INDIGENOUS BEAUTY / Seattle Art Museum / Feb 12 – May 17 CITY DWELLERS: CONTEMPORARY ART FROM INDIA / Seattle Art Museum / Aug 30 – Feb 16 LIVE ON: MR.’S JAPANESE NEO-POP / Asian Art Museum / Nov 22 – Apr 5 Get tickets at visitsam.org/tickets<http://visitsam.org/tickets> ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
