Re: [MCN-L] TAM Retail Software
Good Morning, We at the Saint Louis Art Museum also use TAM in our retail shops and at our Visitor Services desk (for Membership sales). The St. Louis Zoo uses the ticketing software for their entire operation, as I understand. I would also be happy to talk with you. Wendy Sporleder Senior Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporle...@slam.org -Original Message- From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Bryon Thornburgh Sent: Monday, February 20, 2017 8:21 PM To: Museum Computer Network Listserv Subject: Re: [MCN-L] TAM Retail Software Dee, I would be happy to chat. We use TAM for our shop point of sale so I can't speak to their ticketing solution, but I can speak to TAM as a company if you are interested. Sincerely, Bryon Thornburgh Director of Technology 720.913.0136 bthornbu...@denverartmuseum.org Denver Art Museum 100 W. 14th Avenue Parkway Denver, CO 80204 Visit https://na01.safelinks.protection.outlook.com/?url=www.denverartmuseum.org=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=Hzh%2Fz9emCjRc4dyvc2YDgLBpzMiJtZl%2BvxNS0q0Btt0%3D=0 and sign up for our e-mail updates. The Denver Art Museum salutes the citizens of metro Denver for helping fund arts, culture and science through their support of the Scientific and Cultural Facilities District (SCFD). -Original Message- From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Dee McConville Sent: Monday, February 20, 2017 2:12 PM To: mcn-l@mcn.edu Subject: [MCN-L] TAM Retail Software We are considering the purchase of TAM (The Assistant Manager) software for our admissions ticketing (including integration with Raisers Edge), group/school tour scheduling, and for website purchases of donations/memberships/tickets. I would be interested in any feedback I can get from other museums, zoos, organizations that are using TAM for any of these areas. Please let me know if I can contact you to discuss your experiences as well. Thanks! _ Dee McConville Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN 46204 Direct: (317) 275-1364 Fax: (317) 275-1464 Email: dmcconvi...@eiteljorg.com<mailto:dmcconvi...@eiteljorg.com> Visit our website at: https://na01.safelinks.protection.outlook.com/?url=www.eiteljorg.org=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=nrBqnq2am%2B%2F1iwgbQjR%2BvS0TvUypLdpAY%2B3IJcHP508%3D=0<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eiteljorg.org%2F=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=GGcOAdfoeLbtZplrEGLt%2FkzGZJu7BlyVy2fUx5MvDKg%3D=0> [SCFD] ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mcn.edu=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=VtgBqpbN3L2wjhzxrQ7%2FZtyOOsDkOX%2F7qzqMgpShVBs%3D=0) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmcn.edu%2Fmailman%2Flistinfo%2Fmcn-l=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=JmogYvp8YHHm0FuJJS1qYQqE0aacKNVVl24VmvTTdGM%3D=0 The MCN-L archives can be found at: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fmcn-l%40mcn.edu%2F=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=GQkdHJuSfiPwqJ3mN0JlHTMmvLyXHIXEExlcQWd74KE%3D=0 ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] Digital Artwork - Storage and Protection
We are interested in how other Museums are handling Accessioned Digital Artwork. For instance: In what format is the artwork delivered and is this specified by Registration or the Artist? How many copies are you requesting/receiving? What is your process for storage and long term protection? Is it on the network or external storage? Is it backed up? Thanks for your feedback! Wendy Sporleder Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporle...@slam.org<mailto:wendy.sporle...@slam.org> ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] Label text scan to audio
To assist visually impaired visitors, is anyone having success with text scan to audio/large font text using an app or similar? Wendy Sporleder Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporle...@slam.orgmailto:wendy.sporle...@slam.org ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] Saint Louis Art Museum Mobile Tour RFP
SAINT LOUIS ART MUSEUM - REQUEST FOR PROPOSALS St. Louis Modern Exhibition Mobile Tour Project Description - Scope The Saint Louis Art Museum invites bids to produce a random-access multimedia mobile tour app for the St. Louis Modern: Architecture and Design exhibition. The app will consist of an introduction, 15 stops at artworks selected by the Museum, and a static page conclusion including sponsor and object credits. This project will utilize video, contextual images, narration, and interview clips as determined by Saint Louis Art Museum (SLAM) staff in consultation with the selected producer. SLAM Decorative Arts curatorial staff members David Conradsen and Genny Cortinovis will serve as the primary expert voices on the tour; up to 3 secondary St. Louis-based voices/personalities will also be included. This mobile tour will utilize only images and video provided by SLAM, who will secure all rights as necessary. The entire mobile tour must be both open and closed captioned. The mobile tour must be designed to provide analytics including total downloads as well as number of visits to specific tour stops, duration of visit to specific tour stops, option to leave feedback (i.e. rate success of stop) and other user metrics as determined by SLAM and selected partner. SLAM reserves the right to award part or all of the project to the vendor(s) it selects. Project Deliverables The vendor must deliver a self-guided mobile tour as a free app to be downloaded by our visitors via a cellular or Wi-Fi network to iOS and Android devices through their respective app stores. The mobile app must be available no later than October 23, 2015. Once installed, the app will be self-contained and will not require internet or other data access to function. The Museum retains all rights to the content of the multimedia tour as delivered, to be repurposed as needed. The app will be built in native iOS and Android, and will also be optimized for various sized handheld devices, i.e. tablets, phones, etc. Additionally the iOS and Android version specs will be from most recent to (backward compatible) the previous two. Proposal Requirements Proposals for the above project must identify key personnel and previous projects similar to the St. Louis Modern: Architecture and Design mobile app. Proposals must also outline creative ideas for offering visitors layered content and an engaging narrative as they tour the exhibition, taking into account the attached images and exhibition information. Proposals must include a detailed project timeline based on a September 1 project start date and the completed app available for download by October 23, 2015. Timelines should allow 5 days for the Museum's final review and approval of the tour, as well as any other interim review milestones. All proposals must include pricing and payment terms. If you have a preferred letter of agreement or contract, you may include it. Finally, the successful bidder must comply with the Unauthorized Alien Act and complete the required Affidavit. Proposals must be received via email to Ann Burroughs, at ann.burrou...@slam.orgmailto:ann.burrou...@slam.org by noon on August 6, 2015. Any questions regarding this RFP should be sent by email to Ann Burroughs, by 5:00 p.m. on July 17, 2015. Responses will be shared by email with all RFP participants by July 27, 2015. For a complete bid package please contact Ann Burroughs, ann.burrou...@slam.orgmailto:ann.burrou...@slam.org. Wendy Sporleder Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporle...@slam.orgmailto:wendy.sporle...@slam.org ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
Re: [MCN-L] Guided Access in iOS
Susan, We are using this feature on ipad minis. The deployment is initially set through a profile in the Meraki management tool. This sets the Guided Access but like Kyle stated, if the device locks up or needs to be hard/soft booted, it can lose the lock. Triple click is working for us. Wendy Wendy Sporleder Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporle...@slam.org -Original Message- From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Kyle Jaebker Sent: Tuesday, February 24, 2015 9:34 AM To: Museum Computer Network Listserv Subject: Re: [MCN-L] Guided Access in iOS Susan, We have used guided access at the IMA and have similar results. Sometimes it stays in the app just fine, but if the app crashes or the iPod runs out of battery it can get out of Guided Access. Another alternative is to use Apple Configurator (https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12), this allows you to really lock down a device into a specific app. We have found this to work much better at keeping the users out of other functionality. Additionally you can use this to lock down the devices and setup wifi and other device settings. Kyle Kyle Jaebker Director IMA Lab Indianapolis Museum of Art 4000 Michigan Road Indianapolis, IN 46208-3326 317-923-1331 x436 kjaeb...@imamuseum.org http://www.imamuseum.org On 2/24/15, 10:13 AM, Susan Wigodner swigod...@911memorial.org wrote: Hello all, Is anyone using the iOS Guided Access feature to lock a device to a particular app, for rental audio guides or otherwise? We're finding the setting doesn't always stick on our iPod touches which are using iOS7, which revert to normal mode. Would be interested in others' experiences and any tips you might have. Thanks in advance! -Susan Wigodner Susan Wigodner | Exhibition Media Manager National September 11 Memorial Museum 200 Liberty Street, 16th Floor | New York, NY 10281 www.911memorial.orghttp://www.911memorial.org/ | swigod...@911memorial.orgmailto:swigod...@911memorial.org | 212.312.8793 ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/ This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact Kyle Jaebker by reply email and destroy all copies of the original message. ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/ ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] Device Rental
We are providing access to IPAD minis during our next Exhibition (Navigating the West: George Caleb Bingham and the River) for viewing/listening to our Tour App. We're considering deposit options to be sure they don't walk out of the building. Any advice would be welcomed. Wendy Sporleder Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporle...@slam.orgmailto:wendy.sporle...@slam.org ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] New Media Acquisitions - formats, hardware, storage, etc.
Greetings, The Saint Louis Art Museum is relatively new to New Media acquisitions but we have identified the value in implementing best practices into our processes as we see this area gaining momentum. Could anyone please share any information on this subject? We are interested in lessons learned and processes: digital formats being used (compressed/uncompressed/raw), delivery methods (softcopy/hardcopy), storage methods (network/offsite storage), etc.? Thank you! Wendy Sporleder Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporleder at slam.org
[MCN-L] Technology - Trouble Ticket system
Kalmstrom.com Wendy Sporleder Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporleder at slam.org -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Kevin Conley Sent: Wednesday, December 31, 2008 9:38 AM To: mcn-l at mcn.edu Subject: [MCN-L] Technology - Trouble Ticket system Someone at the conference in November mentioned a trouble ticket plug in for Outlook. I am trying to track down the name of the software. If any one knows the name can you please send it to me? Thanks and Happy New Year! Kevin Conley Director, Information Technology and Internet Services American Association of Museums 1575 I Street NW Suite 400 Washington, DC 20005 202-218-7665 ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://toronto.mediatrope.com/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://toronto.mediatrope.com/pipermail/mcn-l/
[MCN-L] Membership card stock and printer question
What system do you use for storing Membership data and/or selling/entering Membership gifts? Wendy Sporleder Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporleder at slam.org -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of william jahsman Sent: Tuesday, August 05, 2008 9:08 AM To: mcn-l at mcn.edu Subject: [MCN-L] Membership card stock and printer question When The Leonardo in Salt Lake City hosts Body Worlds 3 beginning next month, we plan to host a membership kiosk and sell memberships using an ordinary printer and card stock. I'm wondering if anyone has experience doing this and might be able to help me avoid some of the pitfalls. TIA, Bill Jahsman The Leonardo 801-531-9800 ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://toronto.mediatrope.com/mailman/listinfo/mcn-l
