[MDaemon-L] CTB Locker
Dear Pak Syafril, Lebih cocok pakai attachment restriction, kalau pakai mail procession content filter tidak mendeteksi isi file terkompresi (zip/rar/7z). http://mdaemon.dutaint.co.id/mdaemon/14.5/index.html?cf_attachments.htm Ok pak, maksud saya sudah di tambahkan attachment restriction. Best Regards, Slamet Raharjo IT Dept. -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] CTB Locker
On 2015-01-30 11:29, Slamet Raharjo wrote: > Saya cek Security Plus update terus, tetapi tetap lolos pak, virusnya > berekstensi .cab , Kalau masih punya mail bervirus tersebut forwardkan as attachment ke newvi...@kaspersky.com. http://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=KBA-01848 > sementara saya block di attachment filter. Lebih cocok pakai attachment restriction, kalau pakai mail procession content filter tidak mendeteksi isi file terkompresi (zip/rar/7z). http://mdaemon.dutaint.co.id/mdaemon/14.5/index.html?cf_attachments.htm -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. --- Steve Jobs -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Error sent email
On 2015-01-29 14:33, Syafril Hermansyah wrote: > IOS 8.x banyak masalah, baik pakai activesync atau pakai imap. IOS 8.0 bermasalah dengan activesync sementara IOS 8.1 bermasalah dengan IMAP. Hanya koneksi ke Icloud dan Gmail saja yang berjalan baik. Jadi pilihanya adalah: - tunggu keluarnya IOS 8.2 release. - downgrade ke 8.0 (atau 7.x) jika pakai imap. - gunakan activesync jika tetap pakai IOS 8.1.x - ganti email clientnya dengan yang lain, misalkan sparrow http://www.guidingtech.com/17656/mail-vs-sparrow-best-ios-email-clients-comparison/ http://www.imore.com/best-email-apps-iphone > Coba minta user itu mengubah setting smtp nya pakai port 587. > Kalau masih bermasalah, setting lagi dengan SSL off. Yang diatas itu jalan keluar sementara yang disampaikan apple tech support di apple forum. -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. Study the past if you would define the future. --- Confucius -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Email not received
On 2015-01-30 10:10, Benny Kurniawan Candra wrote: > Mau tanya kenapa email yan dianggap spam dari customer saya agar bisa > di loloskan caranya bagaimana atau biar MD automatis tahu email > tersebut bukan junk? Tidak bisa otomatis tahu begitu, karena spam filter content filtering menggunakan metode statistik yang formulanya baku. Semua metode statistik tingkat kepercayaan (akurasi) nya tidak bisa 100%, kisarannya antara 40% - 66.7 % tergantung dari jumlah contoh (sample) spam mail dan non-spam mail yang diberikan melalui bayesian learning system. Bayesian itu akan memberi spam score yang namanya bayesian score, bisa positive (berindikasi spam) atau negative (tidak berindikasi spam), mengkoreksi standard spam score dari spamassassin antispam content filtering. Bayesian baru bekerja jika jumlah sample spam/non-spam mail minimal 200 buah, dan optimize jika jumlah samplenya lebih besar atau sama dengan 2000 buah. Jadi kalau ingin mengkoreksi spam score (agar selalu dibawah +5.0) lakukan sbb: 1. Setiap user yang mendapati mail yang ada di spam folder padahal sebenarnya mail itu non-spam melakukan tindakan - Tandai "this is not spam" dari webmail atau salin non-spam mail ke /public folder/bayesian learning system/non-spam dari IMAP client. - masukkan alamat sender di mail tersebut ke whitelist contact webmail. 2. Global Administrator memasukkan sender/domain sender kedalam spam filter whitelist by sender http://mdaemon.dutaint.co.id/mdaemon/14.5/index.html?sf_white_list_from.htm Cara nomer 1 akan membuat mail dari sender yang ditujukan ke user yang mengktifkan whitelist contact akan bypass spam filter processing; sementara cara ke 2 akan memberikan tambahan spamscore -100.0. Cara nomer 1 berlaku per user basis sementara cara nomer 2 berlaku global (untuk semua user). -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. Learning is not child's play; we cannot learn without pain --- Aristotle -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Gagal kirim email
Baik Pak Syafril, Terimakasih. Best Regards, ZAENAL IT Department -Original Message- From: MDaemon-L@dutaint.com [mailto:MDaemon-L@dutaint.com] On Behalf Of Syafril Hermansyah Sent: 30 January, 2015 11:19 AM To: Milis Komunitas MDaemon Indonesia Subject: [MDaemon-L] Gagal kirim email On 2015-01-30 09:44, Zaenal IDSRG IT wrote: > Apakah recipient bisa menerima email yang kita kirim, karena dari > lognya statusnya yes, akan tetapi kita mendapat notify Permanent > Delivery Failure. Mail gagal dikirim. Status terkirim itu belum final, baru terkirim sampai ke smarthost (outgoing relayhost). Saat smarthost meneruskan mail ke final receiver (mail domain recipient) ditolak. > Fri 2015-01-30 09:04:27.250: [809695] <-- 550 Administrative > prohibition Alasan penolakkannya tidak disebutkan secara spesifik, harus tanya ke postmas...@alphashipmanagement.de untuk tahu persisnya. -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. Experience is a hard teacher because she gives the test first, the lesson afterwards. --- Vernon Saunders Law -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2 This message and any associated files (together the “Contents”) are intended solely for the addressee(s). The Contents are confidential and may contain private information or information that is subject to copyright or is a trade secret or which is privileged. Views or opinions expressed herein do not necessarily represent views or opinions of MSC Mediterranean Shipping Company, its agents or their affiliated companies and may only be the view or opinion of the author. If you are not the intended recipient of this email, you must not use, print, copy, store, forward, or disclose it or act in reliance of the Contents. Please destroy all copies of the message and any associated files and notify the sender immediately that you have received it in error. Thank you for your cooperation. -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Update PTR
On 2015-01-30 10:22, Yudis wrote: > Mohon bantuan updatenya untuk log berikut : > > Fri 2015-01-30 09:55:02: Accepting SMTP connection from > [202.152.54.53:61545] to [113.11.130.172:25] > Fri 2015-01-30 09:55:02: <-- EHLO HQ-EXCH-01.SCJND.COM Sudah diupdate ke ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. Life is really simple, but we insist on making it complicated. --- Confucius -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] CTB Locker
> Apakah ada cara jitu mengatasi virus (malware) ini (CTB Locker) di > sisi MDaemon mail server Lihat ke arsip berikut http://www.mail-archive.com/mdaemon-l%40dutaint.com/msg34722.html Saya cek Security Plus update terus, tetapi tetap lolos pak, virusnya berekstensi .cab , sementara saya block di attachment filter. Best Regarads, Slamet Raharjo IT Dept. -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2 -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Gagal kirim email
On 2015-01-30 09:44, Zaenal IDSRG IT wrote: > Apakah recipient bisa menerima email yang kita kirim, karena dari lognya > statusnya yes, > akan tetapi kita mendapat notify Permanent Delivery Failure. Mail gagal dikirim. Status terkirim itu belum final, baru terkirim sampai ke smarthost (outgoing relayhost). Saat smarthost meneruskan mail ke final receiver (mail domain recipient) ditolak. > Fri 2015-01-30 09:04:27.250: [809695] <-- 550 Administrative prohibition Alasan penolakkannya tidak disebutkan secara spesifik, harus tanya ke postmas...@alphashipmanagement.de untuk tahu persisnya. -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. Experience is a hard teacher because she gives the test first, the lesson afterwards. --- Vernon Saunders Law -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] CTB Locker
On 2015-01-30 08:48, Slamet Raharjo wrote: > Apakah ada cara jitu mengatasi virus (malware) ini (CTB Locker) di sisi > MDaemon mail server Lihat ke arsip berikut http://www.mail-archive.com/mdaemon-l%40dutaint.com/msg34722.html -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. Tugas anak muda adalah membuat sejarah, bukan menulis sejarah. --- Anies Baswedan -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Incoming Mail Spam
On 2015-01-30 08:28, HERRY IDBLW IT DEPT. wrote: > 136.68.96.222 memang ip local MD dan external IP (IP Public) dan saya cek > dengan log sebelumnya memang sama Pak. 136.68.9.6.* public IP milik ford.com. Rekomendasi dari IETF semua private LAN pakai private IP http://en.wikipedia.org/wiki/Private_network > Sudah seperti lampiran berikut. Dan saya lampirkan sesion juga yang email > spam ditahan oleh MD. Apa memang semua incoming mail dari internet punya nama host 202.162.193.35 dan IP nya 136.224.132.179? IP 136.224.132.179 adalah milik firewall? Kalau benar maka setting firewall Anda namanya pakai NAT dan itu tidak benar. Mestinya setting firewall untuk incoming traffic dari internet ke MDaemon menggunakan Port Mapping (Port Forwarding), outgoing traffic saja yang pakai NAT. Sebelum setting firewall (dan jaringan) diperbaiki, di non aktifkan dulu semua restriction yang berdasar IP address (Reverse Lookup HELO check, reverse lookup PTR check, Reverse Lookup MX check, dynamic screening check, SPF check, IPshield, IP screening, Tarpit, Greylisting dll) agar tidak terjadi salah duga (false positive result). -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. In learning you will teach, and in teaching you will learn. --- Phil Collins -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Update PTR
Pak Syafril, Mohon bantuan updatenya untuk log berikut : Fri 2015-01-30 09:55:02: Session 127430; child 0003 Fri 2015-01-30 09:55:02: Accepting SMTP connection from [202.152.54.53:61545] to [113.11.130.172:25] Fri 2015-01-30 09:55:02: --> 220 mx.saranainstrument.com ESMTP MDaemon 13.6.2; Fri, 30 Jan 2015 09:55:02 +0700 Fri 2015-01-30 09:55:02: <-- EHLO HQ-EXCH-01.SCJND.COM Fri 2015-01-30 09:55:02: --> 250-mx.saranainstrument.com Hello HQ-EXCH-01.SCJND.COM, pleased to meet you Fri 2015-01-30 09:55:02: --> 250-ETRN Fri 2015-01-30 09:55:02: --> 250-AUTH LOGIN CRAM-MD5 PLAIN Fri 2015-01-30 09:55:02: --> 250-8BITMIME Fri 2015-01-30 09:55:02: --> 250-STARTTLS Fri 2015-01-30 09:55:02: --> 250 SIZE 1536 Fri 2015-01-30 09:55:02: <-- STARTTLS Fri 2015-01-30 09:55:02: --> 220 Begin TLS negotiation Fri 2015-01-30 09:55:02: SSL negotiation successful (TLS 1.0, 256 bit key exchange, 256 bit AES encryption) Fri 2015-01-30 09:55:02: <-- EHLO HQ-EXCH-01.SCJND.COM Fri 2015-01-30 09:55:02: --> 250-mx.saranainstrument.com Hello HQ-EXCH-01.SCJND.COM, pleased to meet you Fri 2015-01-30 09:55:02: --> 250-ETRN Fri 2015-01-30 09:55:02: --> 250-AUTH LOGIN CRAM-MD5 PLAIN Fri 2015-01-30 09:55:02: --> 250-8BITMIME Fri 2015-01-30 09:55:02: --> 250 SIZE 1536 Fri 2015-01-30 09:55:02: <-- MAIL FROM: SIZE=2576217 Fri 2015-01-30 09:55:02: Performing PTR lookup (53.54.152.202.IN-ADDR.ARPA) Fri 2015-01-30 09:55:04: * Error: * Name server reports domain name unknown Fri 2015-01-30 09:55:04: * MDaemon configured to drop connection when domain name unknown Fri 2015-01-30 09:55:04: End PTR results Fri 2015-01-30 09:55:04: --> 501 Connecting IP must have valid PTR record for 202.152.54.53 Fri 2015-01-30 09:55:04: SMTP session terminated (Bytes in/out: 404/1758) Terima kasih -- Regards, *Yudis* *IT Officer* +62-21-5347855 Ext.321 -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Email not received
> dengan demikian menu "Close SMTP sessions when spam is detected" bisa > diaktifkan. > > http://mdaemon.dutaint.co.id/mdaemon/14.5/index.html?sf_options.htm > > > http://mdaemon.dutaint.co.id/mdaemon/14.5/index.html?sf_bayesian_advanc > ed_options.htm > > Kalau belum mengaktifkan reverse lookup check secara penuh jangan > diaktifkan > > [ ] Enable Bayesian automatic learning > > agar tidak terkena bayes pollution attack dari spammer. > > Blacklist dan whitelist per user basis mestinya diaktifkan > > http://mdaemon.dutaint.co.id/mdaemon/14.5/index.html?sf_white_list_auto > .htm > > > http://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number= > KBA-02361 > Pak, sudah saya lakukan step2 nya. Mau tanya kenapa email yan dianggap spam dari customer saya agar bisa di loloskan caranya bagaimana atau biar MD automatis tahu email tersebut bukan junk? Dan juga ada error seperti dibawah ini untuk smtp in log dari luar, apakah ini junk juga? Fri 2015-01-30 09:26:51: 05: [568751] Session 568751; child 0001 Fri 2015-01-30 09:26:51: 05: [568751] Accepting SMTP connection from [115.85.76.220:55656] to [165.108.159.10:25] Fri 2015-01-30 09:26:51: 03: [568751] --> 220-mail.jkt.itochu.co.id ESMTP MDaemon 14.0.3; Fri, 30 Jan 2015 09:26:51 +0700 Fri 2015-01-30 09:26:51: 03: [568751] --> 220 No public service mail PT. Itochu Indonesia Fri 2015-01-30 09:26:51: 02: [568751] <-- EHLO mail.apf.co.id Fri 2015-01-30 09:26:51: 05: [568751] Performing IP lookup (mail.apf.co.id) Fri 2015-01-30 09:26:51: 05: [568751] * D=mail.apf.co.id TTL=(60) A=[115.85.76.220] Fri 2015-01-30 09:26:51: 05: [568751] End IP lookup results Fri 2015-01-30 09:26:51: 03: [568751] --> 250-mail.jkt.itochu.co.id Hello mail.apf.co.id, pleased to meet you Fri 2015-01-30 09:26:51: 03: [568751] --> 250-ETRN Fri 2015-01-30 09:26:51: 03: [568751] --> 250-AUTH LOGIN CRAM-MD5 PLAIN Fri 2015-01-30 09:26:51: 03: [568751] --> 250-8BITMIME Fri 2015-01-30 09:26:51: 03: [568751] --> 250-STARTTLS Fri 2015-01-30 09:26:51: 03: [568751] --> 250 SIZE 2048 Fri 2015-01-30 09:26:51: 02: [568751] <-- MAIL FROM: SIZE=1494991 Fri 2015-01-30 09:26:51: 05: [568751] Performing IP lookup (apf.co.id) Fri 2015-01-30 09:26:51: 05: [568751] * D=apf.co.id TTL=(60) A=[202.57.0.19] Fri 2015-01-30 09:26:51: 05: [568751] * P=001 S=002 D=apf.co.id TTL=(60) MX=[aspmx.l.google.com] {74.125.130.27} Fri 2015-01-30 09:26:51: 05: [568751] * P=005 S=003 D=apf.co.id TTL=(60) MX=[alt1.aspmx.l.google.com] {173.194.72.26} Fri 2015-01-30 09:26:51: 05: [568751] * P=005 S=004 D=apf.co.id TTL=(60) MX=[alt2.aspmx.l.google.com] Fri 2015-01-30 09:26:51: 05: [568751] * P=010 S=000 D=apf.co.id TTL=(60) MX=[aspmx2.googlemail.com] {173.194.72.27} Fri 2015-01-30 09:26:51: 05: [568751] * P=010 S=001 D=apf.co.id TTL=(60) MX=[aspmx3.googlemail.com] Fri 2015-01-30 09:26:51: 05: [568751] * D=apf.co.id TTL=(60) A=[202.57.0.19] Fri 2015-01-30 09:26:51: 05: [568751] * D=apf.co.id TTL=(60) A=[202.57.0.19] Fri 2015-01-30 09:26:51: 05: [568751] End IP lookup results Fri 2015-01-30 09:26:51: 03: [568751] --> 250 , Sender ok Fri 2015-01-30 09:26:51: 02: [568751] <-- RCPT TO: Fri 2015-01-30 09:26:51: 05: [568751] Performing DNS-BL lookup (115.85.76.220 - connecting IP) Fri 2015-01-30 09:26:51: 05: [568751] * zen.spamhaus.org - passed Fri 2015-01-30 09:26:51: 05: [568751] End DNS-BL results Fri 2015-01-30 09:26:51: 03: [568751] --> 250 , Recipient ok Fri 2015-01-30 09:26:51: 02: [568751] <-- RCPT TO: Fri 2015-01-30 09:26:51: 03: [568751] --> 250 , Recipient ok Fri 2015-01-30 09:26:51: 02: [568751] <-- RCPT TO: Fri 2015-01-30 09:26:51: 03: [568751] --> 250 , Recipient ok Fri 2015-01-30 09:26:51: 02: [568751] <-- DATA Fri 2015-01-30 09:26:51: 01: [568751] Creating temp file (SMTP): s:\mdaemon\queues\temp\md5356383.tmp Fri 2015-01-30 09:26:51: 03: [568751] --> 354 Enter mail, end with . Fri 2015-01-30 09:36:43: 05: [568751] Connection closed Fri 2015-01-30 09:36:43: 04: [568751] SMTP session terminated (Bytes in/out: 908960/508) Regards Benny -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Gagal kirim email
Selamat Pagi Pak Syafril, Mohon bantuannya menganalisa log di bawah. Apakah recipient bisa menerima email yang kita kirim, karena dari lognya statusnya yes, akan tetapi kita mendapat notify Permanent Delivery Failure. Atas bantuannya terimakasih. Fri 2015-01-30 09:04:21.625: [809695] Session 809695; child 0003 Fri 2015-01-30 09:04:21.625: [809695] Parsing message Fri 2015-01-30 09:04:21.625: [809695] * From: thida...@srg-mscid.com Fri 2015-01-30 09:04:21.625: [809695] * To: na...@alphashipmanagement.de Fri 2015-01-30 09:04:21.625: [809695] * Subject: RE: MV.NADIR CALL SRG Fri 2015-01-30 09:04:21.625: [809695] * Size (bytes): 5674 Fri 2015-01-30 09:04:21.625: [809695] * Message-ID: <004801d03c31$60ad7970$22086c50$@com> Fri 2015-01-30 09:04:21.640: [809695] * This message is 0 minutes old; it has 60 minutes left in this queue Fri 2015-01-30 09:04:21.640: [809695] Attempting SMTP connection to [alphashipmanagement.de] Fri 2015-01-30 09:04:21.640: [809695] Resolving MX records for [alphashipmanagement.de] (DNS Server: 180.131.144.144)... Fri 2015-01-30 09:04:22.171: [809695] * P=010 S=000 D=alphashipmanagement.de TTL=(1) MX=[mail.alphashipmanagement.de] Fri 2015-01-30 09:04:22.171: [809695] Attempting SMTP connection to [mail.alphashipmanagement.de:25] Fri 2015-01-30 09:04:22.171: [809695] Resolving A record for [mail.alphashipmanagement.de] (DNS Server: 180.131.144.144)... Fri 2015-01-30 09:04:22.187: [809695] * D=mail.alphashipmanagement.de TTL=(1) A=[80.228.76.114] Fri 2015-01-30 09:04:22.187: [809695] Attempting SMTP connection to [80.228.76.114:25] Fri 2015-01-30 09:04:22.187: [809695] Waiting for socket connection... Fri 2015-01-30 09:04:22.593: [809695] * Connection established (136.68.95.1:23802 -> 80.228.76.114:25) Fri 2015-01-30 09:04:22.593: [809695] Waiting for protocol to start... Fri 2015-01-30 09:04:23.406: [809695] <-- 220 mail.alphashipmanagement.de ESMTP ready. Fri 2015-01-30 09:04:23.406: [809695] --> EHLO mail.srg-mscid.com Fri 2015-01-30 09:04:23.796: [809695] <-- 250-mail.alphashipmanagement.de Hello mail.srg-mscid.com [202.173.23.27] Fri 2015-01-30 09:04:23.796: [809695] <-- 250-SIZE 104857600 Fri 2015-01-30 09:04:23.796: [809695] <-- 250-8BITMIME Fri 2015-01-30 09:04:23.796: [809695] <-- 250-PIPELINING Fri 2015-01-30 09:04:23.796: [809695] <-- 250-STARTTLS Fri 2015-01-30 09:04:23.796: [809695] <-- 250 HELP Fri 2015-01-30 09:04:23.796: [809695] --> MAIL From: SIZE=5674 Fri 2015-01-30 09:04:24.218: [809695] <-- 250 OK Fri 2015-01-30 09:04:24.218: [809695] --> RCPT To: Fri 2015-01-30 09:04:25.406: [809695] <-- 250 Accepted Fri 2015-01-30 09:04:25.406: [809695] --> DATA Fri 2015-01-30 09:04:25.812: [809695] <-- 354 Enter message, ending with "." on a line by itself Fri 2015-01-30 09:04:25.812: [809695] Sending to [80.228.76.114] Fri 2015-01-30 09:04:25.812: [809695] Transfer Complete Fri 2015-01-30 09:04:27.250: [809695] <-- 550 Administrative prohibition Fri 2015-01-30 09:04:27.250: [809695] --> QUIT Fri 2015-01-30 09:04:27.250: [809695] Attempting to send message to smart host Fri 2015-01-30 09:04:27.250: [809695] Attempting SMTP connection to [202.173.23.18:25] Fri 2015-01-30 09:04:27.250: [809695] Waiting for socket connection... Fri 2015-01-30 09:04:27.265: [809695] * Connection established (136.68.95.1:23836 -> 202.173.23.18:25) Fri 2015-01-30 09:04:27.265: [809695] Waiting for protocol to start... Fri 2015-01-30 09:04:27.640: [809695] <-- 220 smtp.alfagraha.net ESMTP MDaemon 10.0.0; Fri, 30 Jan 2015 09:00:57 +0700 Fri 2015-01-30 09:04:27.640: [809695] --> EHLO mail.srg-mscid.com Fri 2015-01-30 09:04:27.734: [809695] <-- 250-smtp.alfagraha.net Hello mail.srg-mscid.com, pleased to meet you Fri 2015-01-30 09:04:28.000: [809695] <-- 250-ETRN Fri 2015-01-30 09:04:28.000: [809695] <-- 250-AUTH=LOGIN Fri 2015-01-30 09:04:28.000: [809695] <-- 250-AUTH LOGIN CRAM-MD5 Fri 2015-01-30 09:04:28.000: [809695] <-- 250-8BITMIME Fri 2015-01-30 09:04:28.000: [809695] <-- 250 SIZE 0 Fri 2015-01-30 09:04:28.000: [809695] --> AUTH CRAM-MD5 Fri 2015-01-30 09:04:28.015: [809695] <-- 334 PE1EQUVNT04tRjIwMTUwMTMwMDkwMC5BQTAwNTgyNTBNRDAwMTJAc210cC5hbGZhZ3JhaGEubmV0 Pg== Fri 2015-01-30 09:04:28.015: [809695] --> ** Fri 2015-01-30 09:04:28.015: [809695] <-- 235 Authentication successful Fri 2015-01-30 09:04:28.015: [809695] --> MAIL From: SIZE=5674 Fri 2015-01-30 09:04:28.062: [809695] <-- 250 , Sender ok Fri 2015-01-30 09:04:28.062: [809695] --> RCPT To: Fri 2015-01-30 09:04:28.093: [809695] <-- 250 , Recipient ok Fri 2015-01-30 09:04:28.093: [809695] --> DATA Fri 2015-01-30 09:04:28.125: [809695] <-- 354 Enter mail, end with . Fri 2015-01-30 09:04:28.125: [809695] Sending to [202.173.23.18] Fri 2015-01-30 09:04:28.125: [809695] Transfer Complete Fri 2015-01-30 09:04:28.156: [809695] <-- 250 Ok, message saved Fri 2015-01-30 09:04:28.156: [809695] --> QUIT Fri 2015-01-30 09:04:28.203: [809695] <-- 221 See ya in cyberspace Fri 2015-01-30 09:04:28.203: [809695] SMTP session successful (
[MDaemon-L] CTB Locker
Dear Pak Syafril dan Rekans, Apakah ada cara jitu mengatasi virus (malware) ini (CTB Locker) di sisi MDaemon mail server, sbb : 1. Link : http://inet.detik.com/read/2015/01/22/134732/2810814/323/ctb-locker-malware- penyandera-yang-minta-tebusan 2. Link : http://castielus.blogspot.com/2015/01/waspada-virus-cbt-ekstensi-nama-file.h tml Best Regards, Slamet Raharjo IT Dept. -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Imap dapat menghapus pesan email pada folder POP
On 2015-01-29 17:54, Syafril Hermansyah wrote: > Kalau memang tidak ditemukan folder lain-2x itu dan di pop3 log, periksa > ke content filter log kalau-2x user itu mengaktifkan mail filter di IMAP > clientnya. > Jika tidak ketemu juga, maka perlu periksa ke IMAP log. Ada kemungkinan lain. Mail yang ada di deleted Item folder dihapus oleh Worldclient Webmail. Hal ini bisa terjadi jika menu berikut aktif http://mdaemon.dutaint.co.id/mdaemon/14.5/index.html?wc--options.htm [x] Empty trash on exit tetapi semua ini assumsinya mail terhapus, tidak tampil di outlook pop3 client. Kalau tampil di email outlook pop3 maka mail itu memang dihapus oleh outlook dan transaksi mail nya akan ada di pop3 log. -- syafril --- Syafril Hermansyah Running MDaemon 15.0-64bit Beta A , SP 4.5.0-64bit Karir yg sukses tdk lagi mengenai promosi. Karir yg sukses adalah mengenai penguasaan -- Michael Hammer -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Incoming Mail Spam
On 2015-01-29 18:47, HERRY IDBLW IT DEPT. wrote: > Hari ini saya terima email spam cukup banyak dengan log seperti berikut. > Walau email email diterminate namun sesionnya cukup banyak dan ip selalu > berubah-ubah. > Thu 2015-01-29 18:34:58: [760124] Accepting SMTP connection from > [36.224.142.118:3609] to [136.68.96.222:25] Kenapa IP Madaemon Anda tercatat di log = 136.68.96.222? Bukankah mestinya = 202.162.193.35? > Thu 2015-01-29 18:34:58: [760124] <-- HELO 202.162.193.35 Masukkan saja IP diatas (milik sendiri) di host screening. -- syafril --- Syafril Hermansyah Running MDaemon 15.0-64bit Beta A , SP 4.5.0-64bit Tru leaders inspire people to do great things adn when the work is done their people proudly say "We did this ourselves". -- Lao-Tzu -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Imap dapat menghapus pesan email pada folder POP
On 2015-01-29 16:40, krissanto wrote: >> Smartphonenya apa sih? > Smartphonenya adalah Samsung Galaxy Note 4 Masih asli pakai OS 4.2.2 ya? Pakainya IMAP client bawaan android (stock mail)? Belum support XLIST tuh kalau benar. Akan lebih pakai Gmail Apps yang sekarang sudah mendukung koneksi IMAP secara general. Pilihan lain pakai K-9 Mail atau derivativenya (K-10/Kaiten, AquaMail, dll) atau BlueMail, Cloud Magic. Semua mailer itu sudah mendukung IMAP XLIST. https://play.google.com/store/apps/details?id=com.fsck.k9 >> Sudah periksa ke Trash Folder atau INBOX folder (pakai huruf besar >> semua)? >> Lakukan pemeriksaan dari queue and stat manager atau dari webmail akun >> tersebut lihat ke folder list dan subscribe ke folder yang tidak tampil. > Pada webmail account tersebut tidak terdapat folder Trash maupun folder > INBOX , Jangan lihat dari tampilan awal, periksa dari folder list (Options | Personalize | Folders), atau periksa dari queue and stat manager | Queue Page -> User Folder | mailbox_name http://mdaemon.dutaint.co.id/mdaemon/14.5/index.html?queuestats_queue_page.htm Kalau memang tidak ditemukan folder lain-2x itu dan di pop3 log, periksa ke content filter log kalau-2x user itu mengaktifkan mail filter di IMAP clientnya. Jika tidak ketemu juga, maka perlu periksa ke IMAP log. -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. I'm unpredictable, I never know where I'm going until I get there, I'm so random, I'm always growing, learning, changing, I'm never the same person twice. But one thing you can be sure of about me; is I will always do exactly what I want to do. --- C. JoyBell C. -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Imap dapat menghapus pesan email pada folder POP
On 1/29/2015 2:48 PM, Syafril Hermansyah wrote: Smartphonenya apa sih? Smartphonenya adalah Samsung Galaxy Note 4 Sudah periksa ke Trash Folder atau INBOX folder (pakai huruf besar semua)? Lakukan pemeriksaan dari queue and stat manager atau dari webmail akun tersebut lihat ke folder list dan subscribe ke folder yang tidak tampil. Pada webmail account tersebut tidak terdapat folder Trash maupun folder INBOX , Outlooknya versi berapa? Outlook menggunakan versi 2003 Kemungkinan IMAP client di smartphone tidak mendukung IMAP XLIST untuk sinkronisasi nama folder di IMAP server. Email client user tersebut menggunakan Microsoft Outlook 2003 , sebelumnya saya telah set agar "remove from server after 2 days " terlebih lagi user tersebut belum membuka email client semenjak 2 hari yang lalu. -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Error updating license.
On 2015-01-29 15:55, Sandi wrote: > Beberapa hari ini, saya selalu menjumpai pesan error di system log: > > Error updating license. > Error downloading license file from https://services.altn.com/usage.ashx on > port 443. > > Saya sudah cek port 443 sudah di open, kira2 kenapa ya pa? Proxy/firewall melakukan https check dan di/terblock. Bisa test/install proxy client sementara belum tahu cara menon aktifkan https check di proxy. http://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=KBA-02600 lihat juga arsip berikut http://www.mail-archive.com/mdaemon-l%40dutaint.com/msg34563.html -- syafril --- Syafril Hermansyah MDaemon-L Moderators, running MDaemon 15.0-64 Beta A, SP 4.5-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. Don’t worry about failures, worry about the chances you miss when you don’t even try. --- Jack Canfield -- --[MDaemon-L] Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: http://www.netmeister.org/news/learn2quote Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 14.5.3, SP 4.5, BES 2.0.2, OC 3.0, SG 3.0.2
[MDaemon-L] Error updating license.
Sore Pa Syafril, Beberapa hari ini, saya selalu menjumpai pesan error di system log: Error updating license. Error downloading license file from https://services.altn.com/usage.ashx on port 443. Saya sudah cek port 443 sudah di open, kira2 kenapa ya pa? Berikut LOG nya: Thu 2015-01-29 00:00:27.260: Starting daily maintenance event Thu 2015-01-29 00:00:27.260: * Checking for/sending software license renewal coverage expiration warning(s) Thu 2015-01-29 00:00:27.260: * Checking for/sending SecurityPlus expiration warning(s) Thu 2015-01-29 00:00:27.260: * Deleting/rotating encryption keys Thu 2015-01-29 00:00:27.260: * Executing MyCleanup.bat (if it exists) or Cleanup.bat (if it doesn't) Thu 2015-01-29 00:00:27.260: * Executing listprune.exe to clean up mailing lists Thu 2015-01-29 00:00:27.260: * Executing accountprune.exe to clean up inactive accounts and old mail Thu 2015-01-29 00:00:27.276: * Cleaning up quarantined files, messages, and restricted attachments Thu 2015-01-29 00:00:27.276: * Expiring old data from .dat files Thu 2015-01-29 00:00:27.276: * Executing spam filter learning engine Thu 2015-01-29 00:00:27.291: * Clearing out bad message queue Thu 2015-01-29 00:00:27.291: * Backing up configuration files Thu 2015-01-29 00:00:27.291: * Performing BES maintenance Thu 2015-01-29 00:00:27.291: * Performing Statistics database maintenance Thu 2015-01-29 00:00:27.291: * Performing ActiveSync maintenance Thu 2015-01-29 00:00:27.323: * Performing ACL file maintenance Thu 2015-01-29 00:00:29.588: * Result: Success Thu 2015-01-29 00:00:29.588: * Generating and emailing reports Thu 2015-01-29 00:00:29.588: * Creating/sending statistics report email Thu 2015-01-29 00:00:29.604: * Sending spam filter report email Thu 2015-01-29 00:00:29.604: - Thu 2015-01-29 00:00:29.604: Starting midnight cleanup event Thu 2015-01-29 00:00:29.604: * Executing midnight.bat (if it exists) Thu 2015-01-29 00:00:29.604: * Archiving logs Thu 2015-01-29 00:00:29.604: Archiving old logs Thu 2015-01-29 00:00:29.604: "C:\MDaemon\APP\AccountPrune.exe" /d=7 /z="E:\mdaemon\logs\OldLogs\Logs-2015-01-29-Thu-00-00-29.zip" /p="E:\mdaemon\logs" /r Thu 2015-01-29 00:00:29.604: * Deleting old archives Thu 2015-01-29 00:00:29.604: * Deleting old config file backups Thu 2015-01-29 00:00:29.604: * Forgetting old authentication failures Thu 2015-01-29 00:00:29.604: * Disabling inactive accounts Thu 2015-01-29 00:00:29.604: * Updating log files Thu 2015-01-29 00:00:29.604: - Thu 2015-01-29 00:00:27.291: Statistics database cleanup started Thu 2015-01-29 00:01:06.588: Statistics database cleanup completed Thu 2015-01-29 00:01:06.588: -- Thu 2015-01-29 00:01:24.385: Configuration files successfully archived to: C:\MDaemon\Backup\Config-2015-01-29-Thu-00-00-27.zip Thu 2015-01-29 00:01:24.385: -- Thu 2015-01-29 00:01:27.760: DISPLAY-Learn.sem semaphore file found and processed Thu 2015-01-29 00:01:27.760: -- Thu 2015-01-29 01:48:06.948: Error updating license. Thu 2015-01-29 01:48:06.948: Error downloading license file from https://services.altn.com/usage.ashx on port 443. Thu 2015-01-29 01:48:06.948: Error: 4 Thu 2015-01-29 01:48:06.948: Please check your internet connection and firewall. Thu 2015-01-29 01:48:06.948: If errors continue please contact supp...@heldesk.altn.com for assistance. Thu 2015-01-29 01:48:06.948: -- Thu 2015-01-29 05:49:09.245: Error updating license. Thu 2015-01-29 05:49:09.245: Error downloading license file from https://services.altn.com/usage.ashx on port 443. Thu 2015-01-29 05:49:09.245: Error: 4 Thu 2015-01-29 05:49:09.245: Please check your internet connection and firewall. Thu 2015-01-29 05:49:09.245: If errors continue please contact supp...@heldesk.altn.com for assistance. Thu 2015-01-29 05:49:09.245: -- Thu 2015-01-29 07:00:08.245: Starting DMARC cleanup event Thu 2015-01-29 07:00:08.245: -- Thu 2015-01-29 09:17:09.541: Starting spam filter update... Thu 2015-01-29 09:17:09.541: * Running SA-UPDATE... Thu 2015-01-29 09:17:25.604: * Update downloaded and installed successfully Thu 2015-01-29 09:17:25.604: -- Thu 2015-01-29 09:50:12.416: Error updating license. Thu 2015-01-29 09:50:12.416: Error downloading license file from https://services.altn.com/usage.ashx on port 443. Thu 2015-01-29 09:50:12.416: Error: 4 Thu 2015-01-29 09:50:12.416: Please check your internet connection and firewall. Thu 2015-01-29 09:50:12.416: If errors continue please contact supp...@heldesk.altn.com for assistance. Thu 2015-01-29 09:50:12.416: -- Thu 2015-01-29 13:50:24.557: Error updating license. Thu 2015-01-29 13:50:24.557: Error downloading license file from https://services.altn.com/usage.ashx on port 443. Thu 2015-01-29 13:50:24.557: Error: 4 Thu 2015-01-29 13:50:24.557: Please check your internet connection and firewall. Thu 2015-01-29 13:50:24.557: If errors continue please contact supp...@heldesk.altn.com for assistance. Thu 2