[Mdaemon-L] Email keterima tapi tidak ada di inbox user
On 7/29/22 08:31, Aulia Rahman Adi wrote: Mohon bantuannya, email dari rekanan kami @amanahgitha.com itu selalu tidak keterima oleh user, saya cek di log email, message creation successful, tapi di inbox user tidak ada, kita sudah nyoba beberapa kali hasilnya tetap seperti itu. Recipient pakai email client apa untuk akses mail dari MDaemon? Kalau pakai office outlook maka minta periksa ke spam folder (Junk Email folder) di email clientnya. Jika pakai Ponsel (Cellphone: Smartphone, Tablet) periksa ke Spam Folder (junk Email folder) di Webmail atau di IMAP email clientnya. Berikut lampiran logs nya : Tue 2022-07-26 15:14:37.898: 03: --> 250 2.6.0 Ok, message saved > Kalau di spam folder recipient tidak ketemu juga, periksa ke MDaemon routing log dan contentFilter log. -- syafril Syafril Hermansyah MDaemon-L Moderators, running MDaemon 22.0.2 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. The only thing that stands between you and your dream is the will to try and the belief that it is actually possible. --- Joel Brown -- --[mdaemon-l]-- Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com Versi terakhir: MDaemon 22.0.2, SecurityGateway 8.5.3
[Mdaemon-L] Email keterima tapi tidak ada di inbox user
Dear Pak Syafril, Mohon bantuannya, email dari rekanan kami @amanahgitha.com itu selalu tidak keterima oleh user, saya cek di log email, message creation successful, tapi di inbox user tidak ada, kita sudah nyoba beberapa kali hasilnya tetap seperti itu. saya sudah daftarkan di dynamic whitelist, dan whitelist spam filter. Berikut lampiran logs nya : Tue 2022-07-26 15:14:37.789: 05: Session 01758617; child 0001 Tue 2022-07-26 15:14:37.789: 05: Accepting SMTP connection from 113.20.31.188:366 to 192.168.1.223:58593 Tue 2022-07-26 15:14:37.789: 05: * ODMR (ATRN) previously authenticated hand-off Tue 2022-07-26 15:14:37.789: 03: --> 220 mail.reindosyariah.co.id ESMTP Tue, 26 Jul 2022 15:14:37 +0700 Tue 2022-07-26 15:14:37.795: 02: <-- EHLO dip34.dutaint.com Tue 2022-07-26 15:14:37.795: 03: --> 250-mail.reindosyariah.co.id Hello dip34.dutaint.com [113.20.31.188], pleased to meet you Tue 2022-07-26 15:14:37.795: 03: --> 250-ETRN Tue 2022-07-26 15:14:37.795: 03: --> 250-8BITMIME Tue 2022-07-26 15:14:37.795: 03: --> 250-ENHANCEDSTATUSCODES Tue 2022-07-26 15:14:37.795: 03: --> 250-PIPELINING Tue 2022-07-26 15:14:37.795: 03: --> 250-CHUNKING Tue 2022-07-26 15:14:37.795: 03: --> 250-REQUIRETLS Tue 2022-07-26 15:14:37.795: 03: --> 250 SIZE Tue 2022-07-26 15:14:37.803: 02: <-- MAIL From: SIZE=8567 Tue 2022-07-26 15:14:37.803: 03: --> 250 2.1.0 Sender OK Tue 2022-07-26 15:14:37.803: 02: <-- RCPT To: Tue 2022-07-26 15:14:37.805: 03: --> 250 2.1.5 Recipient OK Tue 2022-07-26 15:14:37.808: 02: <-- BDAT 8567 LAST Tue 2022-07-26 15:14:37.815: 01: Message size: 8567 bytes Tue 2022-07-26 15:14:37.817: 06: Passing message through AntiVirus (Size: 8567)... Tue 2022-07-26 15:14:37.882: 06: * Message is clean (no viruses found) scanned by (Cyren AV) (ClamAV) Tue 2022-07-26 15:14:37.882: 06: End AntiVirus results Tue 2022-07-26 15:14:37.898: 01: Message creation successful: c:\mdaemon\queues\inbound\md5001000509468.msg Tue 2022-07-26 15:14:37.898: 03: --> 250 2.6.0 Ok, message saved > Tue 2022-07-26 15:14:37.902: 02: <-- RSET Tue 2022-07-26 15:14:37.902: 03: --> 250 2.0.0 RSET? Well, OK Tue 2022-07-26 15:14:37.911: 02: <-- MAIL From: SIZE=8564 Tue 2022-07-26 15:14:37.911: 03: --> 250 2.1.0 Sender OK Tue 2022-07-26 15:14:37.911: 02: <-- RCPT To: Tue 2022-07-26 15:14:37.913: 03: --> 250 2.1.5 Recipient OK Tue 2022-07-26 15:14:37.920: 02: <-- BDAT 8564 LAST Tue 2022-07-26 15:14:37.924: 01: Message size: 8564 bytes Tue 2022-07-26 15:14:37.926: 06: Passing message through AntiVirus (Size: 8564)... Tue 2022-07-26 15:14:37.988: 06: * Message is clean (no viruses found) scanned by (Cyren AV) (ClamAV) Tue 2022-07-26 15:14:37.988: 06: End AntiVirus results Tue 2022-07-26 15:14:38.002: 01: Message creation successful: c:\mdaemon\queues\inbound\md5001000509469.msg Tue 2022-07-26 15:14:38.002: 03: --> 250 2.6.0 Ok, message saved > Tue 2022-07-26 15:14:38.003: 02: <-- RSET Tue 2022-07-26 15:14:38.003: 03: --> 250 2.0.0 RSET? Well, OK Tue 2022-07-26 15:14:38.009: 02: <-- MAIL From: SIZE=8570 Tue 2022-07-26 15:14:38.010: 03: --> 250 2.1.0 Sender OK Tue 2022-07-26 15:14:38.010: 02: <-- RCPT To: Tue 2022-07-26 15:14:38.011: 03: --> 250 2.1.5 Recipient OK Tue 2022-07-26 15:14:38.014: 02: <-- BDAT 8570 LAST Tue 2022-07-26 15:14:38.018: 01: Message size: 8570 bytes Tue 2022-07-26 15:14:38.020: 06: Passing message through AntiVirus (Size: 8570)... Tue 2022-07-26 15:14:38.077: 06: * Message is clean (no viruses found) scanned by (Cyren AV) (ClamAV) Tue 2022-07-26 15:14:38.077: 06: End AntiVirus results Tue 2022-07-26 15:14:38.083: 01: Message creation successful: c:\mdaemon\queues\inbound\md5001000509470.msg Tue 2022-07-26 15:14:38.083: 03: --> 250 2.6.0 Ok, message saved > Tue 2022-07-26 15:14:38.084: 02: <-- RSET Tue 2022-07-26 15:14:38.084: 03: --> 250 2.0.0 RSET? Well, OK Tue 2022-07-26 15:14:38.091: 02: <-- MAIL From: SIZE=8564 Tue 2022-07-26 15:14:38.091: 03: --> 250 2.1.0 Sender OK Tue 2022-07-26 15:14:38.091: 02: <-- RCPT To: Tue 2022-07-26 15:14:38.092: 03: --> 250 2.1.5 Recipient OK Tue 2022-07-26 15:14:38.095: 02: <-- BDAT 8564 LAST Tue 2022-07-26 15:14:38.099: 01: Message size: 8564 bytes Tue 2022-07-26 15:14:38.101: 06: Passing message through AntiVirus (Size: 8564)... Tue 2022-07-26 15:14:38.156: 06: * Message is clean (no viruses found) scanned by (Cyren AV) (ClamAV) Tue 2022-07-26 15:14:38.156: 06: End AntiVirus results Tue 2022-07-26 15:14:38.172: 01: Message creation successful: c:\mdaemon\queues\inbound\md5001000509471.msg Tue 2022-07-26 15:14:38.172: 03: --> 250 2.6.0 Ok, message saved > Tue 2022-07-26 15:14:38.180: 02: <-- RSET Tue 2022-07-26 15:14:38.181: 03: --> 250 2.0.0 RSET? Well, OK Best Regards, Aulia Rahman Adi PT Reasuransi Syariah Indonesia - IT Staff aulia@reindosyariah.co.id -- --[mdaemon-l]-- Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia Netiket:
[Mdaemon-L] 554 5.5.1 Error: no valid recipients
On 28/07/22 16.25, Dedet Saputra wrote: Mohon bantuan untuk log error no valid recipients kirim ke perdania.co.id, Thu 2022-07-28 13:19:02.589: [51841717] <-- 220 mailblast.perdania.co.id ESMTP Postfix Thu 2022-07-28 13:19:02.957: [51841717] <-- 451 4.3.0 : Temporary lookup failure Thu 2022-07-28 13:19:02.958: [51841717] --> DATA Thu 2022-07-28 13:19:02.987: [51841717] <-- 554 5.5.1 Error: no valid recipients Thu 2022-07-28 13:19:02.994: [51841717] Creating delivery failure DSN... Receiver ada salah setting sehingga response nya salah. Error 554 5.5.1 Error: no valid recipients akan menyebabkan delivery failure. tapi saya coba kirim dari gmail mereka bisa diterim Apakah mendapat response mail dari penerima atau hanya sekedar tidak terima DSN of failure dari server gmail.com setelah kirim mail? Kalau gmail-out kirimnya ke primary MX tentu akan tidak masalah. Tetapi jika kirimnya secondary MX (harus lihat lognya untuk memastikan) mestinya akan gagal juga , walau tidak fatal sehingga server gmail.com akan retry to send. Server gmail.com tidak mengenal DSN of delay delivery notification seperti di MDaemon, gmail hanya mendukung DSN of fatal/failure delivery saja. Kelihatannya server mail.kobexindo.com masih pakai MDaemon versi lama, sehingga smtp delivery logic nya tidak tepat, kalau sudah pakai MD 21.5.x dalam kasus seperti ini tidak terjadi delivery failure melainkan retry, karena sudah mendukung SMTP Pipelining sehingga sekalipun recipientnya hanya satu tidak masalah. Lihat contohnya di MD 22.0.2 dibawah ini Thu 2022-07-28 09:04:07.616: -- Thu 2022-07-28 09:04:07.528: [38874519] REMOTE message: pd3501006135925.msg Thu 2022-07-28 09:04:07.528: [38874519] * Session 38874519; child 0005 Thu 2022-07-28 09:04:07.528: [38874519] * From: mailer-dae...@pttms.co.id Thu 2022-07-28 09:04:07.528: [38874519] * To: prvs=1208a6ec0c=en...@perdania.co.id Thu 2022-07-28 09:04:07.528: [38874519] * Message-ID: Thu 2022-07-28 09:04:07.528: [38874519] * Size: 2894; Thu 2022-07-28 09:04:07.537: [38874519] Resolving MX record for perdania.co.id (DNS Server: 202.162.220.110)... Thu 2022-07-28 09:04:07.544: [38874519] * P=010 S=000 D=perdania.co.id TTL=(60) MX=[mail.perdania.co.id] Thu 2022-07-28 09:04:07.544: [38874519] * P=100 S=001 D=perdania.co.id TTL=(60) MX=[mailblast.perdania.co.id] Thu 2022-07-28 09:04:07.544: [38874519] Attempting SMTP connection to mail.perdania.co.id Thu 2022-07-28 09:04:07.544: [38874519] Resolving A record for mail.perdania.co.id (DNS Server: 202.162.220.110)... Thu 2022-07-28 09:04:07.548: [38874519] * D=mail.perdania.co.id TTL=(719) A=[202.158.43.53] Thu 2022-07-28 09:04:07.548: [38874519] Attempting SMTP connection to 202.158.43.53:25 Thu 2022-07-28 09:04:07.549: [38874519] Waiting for socket connection... Thu 2022-07-28 09:04:07.553: [38874519] * Connection established 103.141.180.220:3707 --> 202.158.43.53:25 Thu 2022-07-28 09:04:07.553: [38874519] Waiting for protocol to start... Thu 2022-07-28 09:04:07.565: [38874519] <-- 421 4.7.0 Too many concurrent connections. Thu 2022-07-28 09:04:07.565: [38874519] --> QUIT Thu 2022-07-28 09:04:07.566: [38874519] Attempting SMTP connection to mailblast.perdania.co.id Thu 2022-07-28 09:04:07.567: [38874519] Resolving A record for mailblast.perdania.co.id (DNS Server: 202.162.220.110)... Thu 2022-07-28 09:04:07.582: [38874519] * D=mailblast.perdania.co.id TTL=(60) A=[202.158.43.60] Thu 2022-07-28 09:04:07.582: [38874519] Attempting SMTP connection to 202.158.43.60:25 Thu 2022-07-28 09:04:07.582: [38874519] Waiting for socket connection... Thu 2022-07-28 09:04:07.599: [38874519] * Connection established 103.141.180.220:3713 --> 202.158.43.60:25 Thu 2022-07-28 09:04:07.599: [38874519] Waiting for protocol to start... Thu 2022-07-28 09:04:07.601: [38874519] <-- 220 mailblast.perdania.co.id ESMTP Postfix Thu 2022-07-28 09:04:07.601: [38874519] --> EHLO dds30.dutaservisindo.co.id Thu 2022-07-28 09:04:07.606: [38874519] <-- 250-mailblast.perdania.co.id Thu 2022-07-28 09:04:07.606: [38874519] <-- 250-PIPELINING Thu 2022-07-28 09:04:07.606: [38874519] <-- 250-SIZE 1024 Thu 2022-07-28 09:04:07.606: [38874519] <-- 250-VRFY Thu 2022-07-28 09:04:07.606: [38874519] <-- 250-ETRN Thu 2022-07-28 09:04:07.606: [38874519] <-- 250-ENHANCEDSTATUSCODES Thu 2022-07-28 09:04:07.606: [38874519] <-- 250-8BITMIME Thu 2022-07-28 09:04:07.606: [38874519] <-- 250 DSN Thu 2022-07-28 09:04:07.606: [38874519] --> MAIL From: SIZE=2894 Thu 2022-07-28 09:04:07.606: [38874519] --> RCPT To: Thu 2022-07-28 09:04:07.606: [38874519] --> DATA Thu 2022-07-28 09:04:07.611: [38874519] <-- 250 2.1.0 Ok Thu 2022-07-28 09:04:07.611: [38874519] <-- 451 4.3.0 : Temporary lookup failure Thu 2022-07-28 09:04:07.611: [38874519] --> QUIT Thu 2022-07-28 09:04:07.616: [38874519] <-- 554 5.5.1 Error: no valid recipients Thu 2022-07-28 09:04:07.616: [38874519] <-- 221 2.0.0 Bye Thu 2022-07-28 09:04:07.616: [38874519] * This message is 0
[Mdaemon-L] 554 5.5.1 Error: no valid recipients
Yth Pak Syafril, Mohon bantuan untuk log error no valid recipients kirim ke perdania.co.id, tapi saya coba kirim dari gmail mereka bisa diterima. Thu 2022-07-28 13:17:16.233: [51841717] REMOTE message: pd3501001361522.msg Thu 2022-07-28 13:17:16.233: [51841717] * Session 51841717; child 0014 Thu 2022-07-28 13:17:16.234: [51841717] * From: lidyanelv...@kobexindo.com Thu 2022-07-28 13:17:16.234: [51841717] * To: diori.pard...@gmail.com Thu 2022-07-28 13:17:16.234: [51841717] * Subject: JULI 2022 - KOBEXINDO Thu 2022-07-28 13:17:16.234: [51841717] * Message-ID: <006301d8a249$aa1ab920$fe502b60$@com> Thu 2022-07-28 13:17:16.234: [51841717] * Size: 588191; Thu 2022-07-28 13:17:16.235: [51841717] * Route slip host: perdania.co.id Thu 2022-07-28 13:17:16.235: [51841717] * Route slip port: 25 Thu 2022-07-28 13:17:16.270: [51841717] Resolving MX record for perdania.co.id (DNS Server: 202.150.128.65)... Thu 2022-07-28 13:17:16.280: [51841717] * P=010 S=000 D=perdania.co.id TTL=(60) MX=[mail.perdania.co.id] Thu 2022-07-28 13:17:16.280: [51841717] * P=100 S=001 D=perdania.co.id TTL=(60) MX=[mailblast.perdania.co.id] Thu 2022-07-28 13:17:16.280: [51841717] Attempting SMTP connection to mail.perdania.co.id Thu 2022-07-28 13:17:16.281: [51841717] Resolving A record for mail.perdania.co.id (DNS Server: 202.150.128.65)... Thu 2022-07-28 13:17:16.291: [51841717] * D=mail.perdania.co.id TTL=(720) A=[202.158.43.53] Thu 2022-07-28 13:17:16.291: [51841717] Attempting SMTP connection to 202.158.43.53:25 Thu 2022-07-28 13:17:16.291: [51841717] Waiting for socket connection... Thu 2022-07-28 13:17:25.300: [51841717] * Connection established 202.150.137.87:50421 --> 202.158.43.53:25 Thu 2022-07-28 13:17:25.300: [51841717] Waiting for protocol to start... Thu 2022-07-28 13:17:25.396: [51841717] <-- 220 mail.perdania.co.id ESMTP Smtpd; Thu, 28 Jul 2022 13:17:20 +0700 Thu 2022-07-28 13:17:25.399: [51841717] --> EHLO mailhub.kobexindo.com Thu 2022-07-28 13:17:25.402: [51841717] <-- 250-mail.perdania.co.id Hello mailhub.kobexindo.com [202.150.137.87], pleased to meet you Thu 2022-07-28 13:17:25.402: [51841717] <-- 250-ENHANCEDSTATUSCODES Thu 2022-07-28 13:17:25.402: [51841717] <-- 250-PIPELINING Thu 2022-07-28 13:17:25.402: [51841717] <-- 250-8BITMIME Thu 2022-07-28 13:17:25.402: [51841717] <-- 250-SIZE 31211520 Thu 2022-07-28 13:17:25.402: [51841717] <-- 250-DSN Thu 2022-07-28 13:17:25.403: [51841717] <-- 250-AUTH LOGIN PLAIN Thu 2022-07-28 13:17:25.403: [51841717] <-- 250-STARTTLS Thu 2022-07-28 13:17:25.403: [51841717] <-- 250-DELIVERBY Thu 2022-07-28 13:17:25.403: [51841717] <-- 250 HELP Thu 2022-07-28 13:17:25.403: [51841717] --> STARTTLS Thu 2022-07-28 13:17:25.406: [51841717] <-- 220 2.0.0 Ready to start TLS Thu 2022-07-28 13:17:25.447: [51841717] SSL negotiation successful (TLS 1.2, 256 bit key exchange, 256 bit AES encryption) Thu 2022-07-28 13:17:25.449: [51841717] SSL certificate is not valid (not signed by recognized CA) Thu 2022-07-28 13:17:25.449: [51841717] --> EHLO mailhub.kobexindo.com Thu 2022-07-28 13:17:25.453: [51841717] <-- 250-mail.perdania.co.id Hello mailhub.kobexindo.com [202.150.137.87], pleased to meet you Thu 2022-07-28 13:17:25.453: [51841717] <-- 250-ENHANCEDSTATUSCODES Thu 2022-07-28 13:17:25.453: [51841717] <-- 250-PIPELINING Thu 2022-07-28 13:17:25.453: [51841717] <-- 250-8BITMIME Thu 2022-07-28 13:17:25.453: [51841717] <-- 250-SIZE 31211520 Thu 2022-07-28 13:17:25.453: [51841717] <-- 250-DSN Thu 2022-07-28 13:17:25.453: [51841717] <-- 250-AUTH LOGIN PLAIN Thu 2022-07-28 13:17:25.453: [51841717] <-- 250-DELIVERBY Thu 2022-07-28 13:17:25.453: [51841717] <-- 250 HELP Thu 2022-07-28 13:17:25.453: [51841717] --> MAIL From: SIZE=588191 Thu 2022-07-28 13:17:25.525: [51841717] <-- 250 2.1.0 ... Sender ok Thu 2022-07-28 13:17:25.525: [51841717] --> RCPT To: Thu 2022-07-28 13:17:35.541: [51841717] <-- 250 2.1.5 ... Recipient ok Thu 2022-07-28 13:17:35.541: [51841717] --> RCPT To: Thu 2022-07-28 13:17:57.312: [51841717] <-- 250 2.1.5 ... Recipient ok Thu 2022-07-28 13:17:57.313: [51841717] --> RCPT To: Thu 2022-07-28 13:18:28.641: [51841717] <-- 250 2.1.5 ... Recipient ok Thu 2022-07-28 13:18:28.641: [51841717] --> RCPT To: Thu 2022-07-28 13:18:59.344: [51841717] Socket connection closed by the other side (how rude!) Thu 2022-07-28 13:18:59.356: [51841717] Attempting SMTP connection to mailblast.perdania.co.id Thu 2022-07-28 13:18:59.356: [51841717] Resolving A record for mailblast.perdania.co.id (DNS Server: 202.150.128.65)... Thu 2022-07-28 13:18:59.473: [51841717] * D=mailblast.perdania.co.id TTL=(60) A=[202.158.43.60] Thu 2022-07-28 13:18:59.473: [51841717] Attempting SMTP connection to 202.158.43.60:25 Thu 2022-07-28 13:18:59.473: [51841717] Waiting for socket connection... Thu 2022-07-28 13:19:02.531: [51841717] * Connection established 202.150.137.87:55636 --> 202.158.43.60:25 Thu 2022-07-28 13:19:02.531: [51841717] Waiting for protocol to start... Thu 2022-07-28
