date:20240514

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

2024-05-14 Terurut Topik Lim Ming An






On 15/05/2024 08:46, Lim Ming An wrote:

Dear Pak Syafril,

Salah satu user kami email nya sering masuk ke Folder SPAM di 
Webmail, menurut info mereka sudah ditandai sebagai bukan SPAM, 
Tetapi masih masuk ke folder SPAM, Apakah ada cara supaya email - 
email tersebut tidak masuk ke Folder SPAM.

Mohon bantuannya, Atas bantuannya diucapkan banyak Terima kasih.
Regards,

Ming An

Kalau di cek ke antispam.log email tersebut dapat SPAM score berapa ? 
mungkin perlu disetting spam score limit nya


CMIIW

Baik Pak, Terima kasih banyak.

--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 10.0.0

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

2024-05-14 Terurut Topik Ivan Leonardo





On 15/05/2024 08:46, Lim Ming An wrote:

Dear Pak Syafril,

Salah satu user kami email nya sering masuk ke Folder SPAM di Webmail, 
menurut info mereka sudah ditandai sebagai bukan SPAM, Tetapi masih 
masuk ke folder SPAM, Apakah ada cara supaya email - email tersebut 
tidak masuk ke Folder SPAM.

Mohon bantuannya, Atas bantuannya diucapkan banyak Terima kasih.
Regards,

Ming An

Kalau di cek ke antispam.log email tersebut dapat SPAM score berapa ? 
mungkin perlu disetting spam score limit nya


CMIIW
--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 10.0.0

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

2024-05-14 Terurut Topik Lim Ming An





On 5/15/24 08:57, Lim Ming An wrote:

User itu pakai Email client apa, POP3 atau IMAP atau Webmail?


Yang melaporkan baru satu user, Dan user tersebut hanya menggunakan 
Webmail dan IMAP ( TypeApp ) pada tablet bersangkutan.



Non aktifkan  Junk Email filter di semua email client tersebut agar 
mail tidak masuk ke spam folder.

Di MDaemon webmail dengan menonaktifkan menu berikut


http://mdaemon.dutaint.co.id/mdaemon/23.5/sf_options.html

[ ] Move spam into user's IMAP spam folder automatically

di Thunderbird

https://superuser.com/questions/380025/totally-disable-junk-mail-in-thunderbird 



office outlook

https://www.slipstick.com/outlook/how-to-disable-outlooks-junk-email-filter/ 




Baik Pak, Terima kasih banyak.

--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 10.0.0

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

2024-05-14 Terurut Topik Syafril Hermansyah via Mdaemon-L


On 5/15/24 08:57, Lim Ming An wrote:

User itu pakai Email client apa, POP3 atau IMAP atau Webmail?


Yang melaporkan baru satu user, Dan user tersebut hanya menggunakan 
Webmail dan IMAP ( TypeApp ) pada tablet bersangkutan.



Non aktifkan  Junk Email filter di semua email client tersebut agar mail 
tidak masuk ke spam folder.

Di MDaemon webmail dengan menonaktifkan menu berikut


http://mdaemon.dutaint.co.id/mdaemon/23.5/sf_options.html

[ ] Move spam into user's IMAP spam folder automatically

di Thunderbird

https://superuser.com/questions/380025/totally-disable-junk-mail-in-thunderbird

office outlook

https://www.slipstick.com/outlook/how-to-disable-outlooks-junk-email-filter/

--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 24.0.0 Beta RC1
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Banyak yang tidak menyadari bahwa untuk bisa menjadi pemimpin yang baik 
sebenarnya harus pernah membuktikan dirinya pernah menjadi orang yang 
dipimpin.

--- Dahlan Iskan


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 10.0.0

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

2024-05-14 Terurut Topik Lim Ming An





On 5/15/24 08:46, Lim Ming An wrote:
Salah satu user kami email nya sering masuk ke Folder SPAM di 
Webmail, menurut info mereka sudah ditandai sebagai bukan SPAM, 
Tetapi masih masuk ke folder SPAM, Apakah ada cara supaya email - 
email tersebut tidak masuk ke Folder SPAM.



Apakah hanya satu user itu saja?
User itu pakai Email client apa, POP3 atau IMAP atau Webmail?


Yang melaporkan baru satu user, Dan user tersebut hanya menggunakan 
Webmail dan IMAP ( TypeApp ) pada tablet bersangkutan.




--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 10.0.0

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

2024-05-14 Terurut Topik Syafril Hermansyah via Mdaemon-L


On 5/15/24 08:46, Lim Ming An wrote:
Salah satu user kami email nya sering masuk ke Folder SPAM di Webmail, 
menurut info mereka sudah ditandai sebagai bukan SPAM, Tetapi masih 
masuk ke folder SPAM, Apakah ada cara supaya email - email tersebut 
tidak masuk ke Folder SPAM.



Apakah hanya satu user itu saja?
User itu pakai Email client apa, POP3 atau IMAP atau Webmail?
--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 24.0.0 Beta RC1
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Leadership and learning are indispensable to each other
--- John F. Kennedy


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 10.0.0

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

2024-05-14 Terurut Topik Lim Ming An


Dear Pak Syafril,

Salah satu user kami email nya sering masuk ke Folder SPAM di Webmail, 
menurut info mereka sudah ditandai sebagai bukan SPAM, Tetapi masih 
masuk ke folder SPAM, Apakah ada cara supaya email - email tersebut 
tidak masuk ke Folder SPAM.

Mohon bantuannya, Atas bantuannya diucapkan banyak Terima kasih.
Regards,

Ming An

--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 9.5.3

[Mdaemon-L] Tidak Bisa Terima Email

2024-05-14 Terurut Topik Syafril Hermansyah via Mdaemon-L


On 5/14/24 14:10, Anto-IT wrote:
Pak mau tanya kenapa email i...@advanceproduct.com 
 tidak bisa menerima email dari 
sulistiow...@hypermart.co.id  ?



Tue 2024-05-14 00:17:36.984: [05949109] Performing PTR lookup 
(4.58.146.103.IN-ADDR.ARPA)
Tue 2024-05-14 00:18:36.985: [05949109] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 202.146.255.5)
Tue 2024-05-14 00:19:38.144: [05949109] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 202.146.255.3)
Tue 2024-05-14 00:20:38.144: [05949109] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 203.119.13.77)
Tue 2024-05-14 00:21:38.145: [05949109] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 4.2.2.5)
Tue 2024-05-14 00:21:38.145: [05949109] *  DNS server reports that it is having 
technical problems
Tue 2024-05-14 00:21:38.145: [05949109] *  No PTR records found
Tue 2024-05-14 00:21:38.145: [05949109] *  MDaemon configured to drop 
connection when no PTR records found
Tue 2024-05-14 00:21:38.145: [05949109]  End PTR results
Tue 2024-05-14 00:21:38.145: [05949109] --> 501 5.7.0 103.146.58.4 does not 
have valid PTR record



Mail ditolak karena dikirim melalui server yang identitas IP nya tidak 
terdaftar di ISP.

Sudah dibuatkan pengecualian dan diupdate ke


http://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat


--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 24.0.0 Beta RC1
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Leadership and learning are indispensable to each other
--- John F. Kennedy


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 9.5.3

[Mdaemon-L] Tidak Bisa Terima Email

2024-05-14 Terurut Topik Anto-IT

Dear Pak Syafril,

 

Pak mau tanya kenapa email  i...@advanceproduct.com
  tidak bisa menerima email dari
sulistiow...@hypermart.co.id   ?

Error login seperti terlampir

 

Mohon pencerahannya pak.

 

 

Thanks & Regards,

 

Anto

 



This e-mail message (including any attachments) is confidential and for use by 
the addressee only. If the message is received by anyone other than the 
addressee, please return the message to the sender by replying to it and then 
delete the message from your computer. Any unauthorised use or dissemination of 
this message (including any attachments) in whole or in part is strictly 
prohibited.  Internet e-mails are not necessarily secure and are susceptible to 
change. PT. Semangat Sejahtera Bersama does not accept responsibility for 
changes made to this message after it was sent. Whilst all reasonable care has 
been taken to avoid the transmission of viruses, it is the responsibility of 
the recipient to ensure that the onward transmission, opening or use of this 
message and any attachments will not adversely affect its systems or data. No 
responsibility is accepted by PT. Semangat Sejahtera Bersama in this regard and 
the recipient should carry out such virus and other checks as it consid
 ers appropriate. PT. Semangat Sejahtera Bersama does not also accept 
responsibility for the improper or incomplete transmission of the information 
contained in this communication nor for any delay in its receipt or damage to 
your system and does not guarantee that the integrity of this communication has 
been maintained. Visit our website at www.advanceproduct.com
 
 
 

-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 9.5.3

Tue 2024-05-14 00:17:36.157: [05949109] Session 05949109; child 0001
Tue 2024-05-14 00:17:36.157: [05949109] Accepting SMTP connection from 
103.146.58.4:44876 to 131.10.1.25:25
Tue 2024-05-14 00:17:36.157: [05949109] Location Screen says connection is from 
Indonesia, Asia
Tue 2024-05-14 00:17:36.158: [05949109] --> 220 mail.advanceproduct.com ESMTP 
MDaemon 23.5.3; Tue, 14 May 2024 00:17:36 +0700
Tue 2024-05-14 00:17:36.284: [05949109] <-- EHLO smtp2.hypermart.co.id
Tue 2024-05-14 00:17:36.284: [05949109] --> 250-mail.advanceproduct.com Hello 
smtp2.hypermart.co.id [103.146.58.4], pleased to meet you
Tue 2024-05-14 00:17:36.284: [05949109] --> 250-ETRN
Tue 2024-05-14 00:17:36.284: [05949109] --> 250-8BITMIME
Tue 2024-05-14 00:17:36.284: [05949109] --> 250-ENHANCEDSTATUSCODES
Tue 2024-05-14 00:17:36.284: [05949109] --> 250-PIPELINING
Tue 2024-05-14 00:17:36.284: [05949109] --> 250-CHUNKING
Tue 2024-05-14 00:17:36.284: [05949109] --> 250-STARTTLS
Tue 2024-05-14 00:17:36.285: [05949109] --> 250 SIZE 20971520
Tue 2024-05-14 00:17:36.420: [05949109] <-- STARTTLS
Tue 2024-05-14 00:17:36.420: [05949109] --> 220 2.7.0 Ready to start TLS
Tue 2024-05-14 00:17:36.701: [05949109] SSL negotiation successful (TLS 1.2, 
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)
Tue 2024-05-14 00:17:36.836: [05949109] <-- EHLO smtp2.hypermart.co.id
Tue 2024-05-14 00:17:36.836: [05949109] --> 250-mail.advanceproduct.com Hello 
smtp2.hypermart.co.id [103.146.58.4], pleased to meet you
Tue 2024-05-14 00:17:36.836: [05949109] --> 250-ETRN
Tue 2024-05-14 00:17:36.836: [05949109] --> 250-8BITMIME
Tue 2024-05-14 00:17:36.836: [05949109] --> 250-ENHANCEDSTATUSCODES
Tue 2024-05-14 00:17:36.836: [05949109] --> 250-PIPELINING
Tue 2024-05-14 00:17:36.836: [05949109] --> 250-CHUNKING
Tue 2024-05-14 00:17:36.837: [05949109] --> 250-REQUIRETLS
Tue 2024-05-14 00:17:36.837: [05949109] --> 250 SIZE 20971520
Tue 2024-05-14 00:17:36.977: [05949109] <-- MAIL 
From: SIZE=64911
Tue 2024-05-14 00:17:36.984: [05949109] Performing PTR lookup 
(4.58.146.103.IN-ADDR.ARPA)
Tue 2024-05-14 00:18:36.985: [05949109] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 202.146.255.5)
Tue 2024-05-14 00:19:38.144: [05949109] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 202.146.255.3)
Tue 2024-05-14 00:20:38.144: [05949109] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 203.119.13.77)
Tue 2024-05-14 00:21:38.145: [05949109] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 4.2.2.5)
Tue 2024-05-14 00:21:38.145: [05949109] *  DNS server reports that it is having 
technical problems
Tue 2024-05-14 00:21:38.145: [05949109] *  No PTR records found
Tue 2024-05-14 00:21:38.145: [05949109] *  MDaemon configured to drop 
connection when no PTR records found
Tue 2024-05-14 00:21:38.145: [05949109]  End P

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

[Mdaemon-L] Email selalu masuk ke Folder SPAM di Webmail

[Mdaemon-L] Tidak Bisa Terima Email

[Mdaemon-L] Tidak Bisa Terima Email

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