[MDaemon-L] Error received message

2014-10-26 Terurut Topik Syafril Hermansyah 
On 2014-10-27 11:56, Benny Kurniawan Candra wrote:
>> Ini yang mereject bukan MDaemon tetapi (mungkin) firewall antivirus.
> Maksudnya diblok dari Firewall disisi kami atau mereka pak? 

Kalau menurut "pengakuan" dari sender server  MI-SIN-MX01.misteel.com.sg
yang menolak adalah server mail.jkt.itochu.co.id.
Tetapi memang ada kemungkinan sebenarnya yang menolak adalah firewall
server MI-SIN-MX02.misteel.com.sg, karena dari errornya disebut file
attachment di quarantine.

> Remote-MTA: dns; mail.jkt.itochu.co.id
> X-Supplementary-Info:   Attachment has been Removed.  The file "" has been removed
>  because of a virus.  It was infected with the "unknown" virus.  File
>  quarantined as: ""."">

kalau attachment di quarantine maka di accept dulu tidak direject.

>> Transkrip log nya tidak cocok, mestinya yang berkisar 2014-10-27 07:26
>> AM MT +07:00, 1 jam sebelum waktu Singapore.
>>
> Kebetulan customer kami ada dijakarta pak, jadi waktunya pakai waktu jakarta

Ah ya, DSN itu diterima oleh outlook user ya, jadi benar pakai waktu
Jakarta.
Tetapi mestinya ada jeda waktu untuk kirim, transaksi mailnya setelah
jam 08:26:12 +0700...kecuali time clock di sender server memang tidak
akurat.

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 14.5-64, SP 4.5-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Tugas anak muda adalah membuat sejarah, bukan menulis sejarah.
--- Anies Baswedan


-- 
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[MDaemon-L] Error received message

2014-10-26 Terurut Topik Benny Kurniawan Candra 


> Ini yang mereject bukan MDaemon tetapi (mungkin) firewall antivirus.

Maksudnya diblok dari Firewall disisi kami atau mereka pak? dan setelah mereka 
kirim 2-3 kali baru bisa masuk emailnya

> 
> > dan dilihat dari smtp in log kami seperti dibawah ini:
> > 
> > Mon 2014-10-27 08:25:58: 05: [051697] Accepting SMTP connection from
> [61.8.202.38:48440] to [165.108.159.10:25]
> > Mon 2014-10-27 08:25:58: 03: [051697] --> 220-mail.jkt.itochu.co.id
> ESMTP MDaemon 14.0.3; Mon, 27 Oct 2014 08:25:58 +0700
> > Mon 2014-10-27 08:25:58: 03: [051697] --> 220 No public service mail
> PT. Itochu Indonesia
> > Mon 2014-10-27 08:25:58: 02: [051697] <-- EHLO webmail.misteel.com.sg
> 
> > Mon 2014-10-27 08:26:00: 05: [051697] Connection closed
> > Mon 2014-10-27 08:26:00: 04: [051697] SMTP session terminated (Bytes
> in/out: 37119/461)
> 
> 
> Transkrip log nya tidak cocok, mestinya yang berkisar 2014-10-27 07:26
> AM MT +07:00, 1 jam sebelum waktu Singapore.
> 
Kebetulan customer kami ada dijakarta pak, jadi waktunya pakai waktu jakarta

Regards
Benny


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[MDaemon-L] Error received message

2014-10-26 Terurut Topik Syafril Hermansyah 
On 2014-10-27 10:17, Benny Kurniawan Candra wrote:
> Kami mendapatkan customer kirim email ke kami dan mendapatkan error message
> 
> From: Microsoft Outlook 
> 
> To:   Octaviana Tjoa 
> Date: 10/27/2014 08:26 AM
> Subject:  Undeliverable: RE: Permintaan Surat Pernyataan dari PT. DSS
> 
> mail.jkt.itochu.co.id rejected your message to the following e-mail addresses:
> 
> Gusli Marlius (gusl...@jkt.itochu.co.id)
> mail.jkt.itochu.co.id gave this error:
> Dangerous Attachment has been Removed. The file "" has been 
> removed because of a virus. It was infected with the "unknown" 
> virus. File quarantined as: ""."" 

Ini yang mereject bukan MDaemon tetapi (mungkin) firewall antivirus.

> dan dilihat dari smtp in log kami seperti dibawah ini:
> 
> Mon 2014-10-27 08:25:58: 05: [051697] Accepting SMTP connection from 
> [61.8.202.38:48440] to [165.108.159.10:25]
> Mon 2014-10-27 08:25:58: 03: [051697] --> 220-mail.jkt.itochu.co.id ESMTP 
> MDaemon 14.0.3; Mon, 27 Oct 2014 08:25:58 +0700
> Mon 2014-10-27 08:25:58: 03: [051697] --> 220 No public service mail PT. 
> Itochu Indonesia
> Mon 2014-10-27 08:25:58: 02: [051697] <-- EHLO webmail.misteel.com.sg

> Mon 2014-10-27 08:26:00: 05: [051697] Connection closed
> Mon 2014-10-27 08:26:00: 04: [051697] SMTP session terminated (Bytes in/out: 
> 37119/461)


Transkrip log nya tidak cocok, mestinya yang berkisar 2014-10-27 07:26
AM MT +07:00, 1 jam sebelum waktu Singapore.

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 14.5-64, SP 4.5-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Wisdom comes not from age, but from education and learning.
--- Anton Chekhov


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[MDaemon-L] Error received message

2014-10-26 Terurut Topik Benny Kurniawan Candra 
Dear Pak Syafril,

Kami mendapatkan customer kirim email ke kami dan mendapatkan error message

From:   Microsoft Outlook 

To: Octaviana Tjoa 
Date:   10/27/2014 08:26 AM
Subject:Undeliverable: RE: Permintaan Surat Pernyataan dari PT. DSS

mail.jkt.itochu.co.id rejected your message to the following e-mail addresses:

Gusli Marlius (gusl...@jkt.itochu.co.id)
mail.jkt.itochu.co.id gave this error:
Dangerous Attachment has been Removed. The file "" has been 
removed because of a virus. It was infected with the "unknown" 
virus. File quarantined as: ""."" 

Your message wasn't delivered due to a permission or security issue. It may 
have been rejected by a moderator, the address may only accept e-
mail from certain senders, or another restriction may be preventing delivery.
irwi...@jkt.itochu.co.id (irwi...@jkt.itochu.co.id)
mail.jkt.itochu.co.id gave this error:
Dangerous Attachment has been Removed. The file "" has been 
removed because of a virus. It was infected with the "unknown" 
virus. File quarantined as: ""."" 

Your message wasn't delivered due to a permission or security issue. It may 
have been rejected by a moderator, the address may only accept e-
mail from certain senders, or another restriction may be preventing delivery.






Diagnostic information for administrators:

Generating server: MI-SIN-MX01.misteel.com.sg

gusl...@jkt.itochu.co.id
mail.jkt.itochu.co.id #554 5.7.1 Dangerous Attachment has been Removed. The 
file "" has been removed because of a virus. It 
was infected with the "unknown" virus. File quarantined as: ""."" ##

irwi...@jkt.itochu.co.id
mail.jkt.itochu.co.id #554 5.7.1 Dangerous Attachment has been Removed. The 
file "" has been removed because of a virus. It 
was infected with the "unknown" virus. File quarantined as: ""."" ##

Original message headers:

Received: from MI-SIN-MX02.misteel.com.sg ([::1]) by
 MI-SIN-MX01.misteel.com.sg ([::1]) with mapi id 14.02.0387.000; Mon, 27 Oct
 2014 09:26:12 +0800
From: Octaviana Tjoa 
To: Gusli Marlius , Inggar Srikawuryan

CC: "irwi...@jkt.itochu.co.id" 
Subject: RE: Permintaan Surat Pernyataan dari PT. DSS
Thread-Topic: Permintaan Surat Pernyataan dari PT. DSS
Thread-Index: 
AQHP6RYt/uoEGH7he0OOn+q6D8X4CJwyYYhAgAgMOAD//3z+gIAAhq3wgAD5iWCAA8zRgIAD/dyw
Date: Mon, 27 Oct 2014 01:26:11 +
Message-ID: 
<113c0bd855a1ca489ed49dd3a02421724a43a...@mi-sin-mx02.misteel.com.sg>
References: 
<96a1273880811645b7aa92410ba47151ba1e8...@mi-sin-mx02.misteel.com.sg>
 
 <113c0bd855a1ca489ed49dd3a02421724a42e...@mi-sin-mx02.misteel.com.sg>
  <007101cfef85$1bfeb580$53fc2080$@itochu.co.id>
In-Reply-To: <007101cfef85$1bfeb580$53fc2080$@itochu.co.id>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [203.130.239.186]
Content-Type: multipart/alternative;
boundary="_000_113C0BD855A1CA489ED49DD3A02421724A43AEFDMISINMX02mistee_"
MIME-Version: 1.0
Reporting-MTA: dns; MI-SIN-MX01.misteel.com.sg

Final-recipient: RFC822; gusl...@jkt.itochu.co.id
Action: failed
Status: 5.7.1
Remote-MTA: dns; mail.jkt.itochu.co.id
X-Supplementary-Info: " has been removed
 because of a virus.  It was infected with the "unknown" virus.  File
 quarantined as: ""."">
X-Display-Name: Gusli Marlius

Final-recipient: RFC822; irwi...@jkt.itochu.co.id
Action: failed
Status: 5.7.1
Remote-MTA: dns; mail.jkt.itochu.co.id
X-Supplementary-Info: " has been removed
 because of a virus.  It was infected with the "unknown" virus.  File
 quarantined as: ""."">


dan dilihat dari smtp in log kami seperti dibawah ini:

Mon 2014-10-27 08:25:58: 05: [051697] Session 051697; child 0001
Mon 2014-10-27 08:25:58: 05: [051697] Accepting SMTP connection from 
[61.8.202.38:48440] to [165.108.159.10:25]
Mon 2014-10-27 08:25:58: 03: [051697] --> 220-mail.jkt.itochu.co.id ESMTP 
MDaemon 14.0.3; Mon, 27 Oct 2014 08:25:58 +0700
Mon 2014-10-27 08:25:58: 03: [051697] --> 220 No public service mail PT. Itochu 
Indonesia
Mon 2014-10-27 08:25:58: 02: [051697] <-- EHLO webmail.misteel.com.sg
Mon 2014-10-27 08:25:58: 03: [051697] --> 250-mail.jkt.itochu.co.id Hello 
webmail.misteel.com.sg, pleased to meet you
Mon 2014-10-27 08:25:58: 03: [051697] --> 250-ETRN
Mon 2014-10-27 08:25:58: 03: [051697] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Mon 2014-10-27 08:25:58: 03: [051697] --> 250-8BITMIME
Mon 2014-10-27 08:25:58: 03: [051697] --> 250 SIZE 2048
Mon 2014-10-27 08:25:58: 02: [051697] <-- MAIL 
FROM: SIZE=53011
Mon 2014-10-27 08:25:58: 05: [051697] Performing PTR lookup 
(38.202.8.61.IN-ADDR.ARPA)
Mon 2014-10-27 08:25:58: 05: [051697] *  D=38.202.8.61.IN-ADDR.ARPA TTL=(66) 
PTR=[webmail.misteel.com.sg]
Mon 2014-10-27 08:25:58: 05: [051697] *  Gathering A records...
Mon 2014-10-27 08:25:59: 05: [051697] *  D=webmail.misteel.com.sg TTL=(9) 
A=[61.8.202.38]
Mon 2014-10-27 08:25:59: 05: [051697]  End PTR results
Mon 2014-10-27 08:25:59: 05: [051697] Performing IP lookup 
(webmail.misteel.com.sg)
Mon 2014-10-27 08:25:59: 05: [051697] *  D=web