[Mdaemon-L] Email keterima tapi tidak ada di inbox user
On 7/29/22 14:04, Aulia Rahman Adi wrote: di routing log ada 'spam message deleted' tapi hanya ke satu alamat email saja, sedangkan email tersebut di kirim ke beberapa orang. berikut lampiran file routing log dan contentfilter log : Tue 2022-07-26 15:14:45.550: 13: LOCAL message: pd5001001294489.msg Tue 2022-07-26 15:14:45.550: 13: * From: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:45.550: 13: * To: Muhammad Yusup Tue 2022-07-26 15:14:45.550: 13: * Subject: Re: Konfirmasi Klaim Amanah Githa Periode Mei 2022 Tue 2022-07-26 15:14:45.550: 13: * Message-ID: Tue 2022-07-26 15:14:45.550: 13: * Spam message deleted Ini akibat salah seting spam filtering. Karena message aslinya hanya satu mestinya semua mail dengan message-id yang sama akan terdelete juga. Bisa periksa ke antispam log untuk melihat alasan message di delete. Besar dugaan setting antispam di server mail.reindosyariah.co.id http://mdaemon.dutaint.co.id/mdaemon/22.0/sf_spam_filtering.html Fate of Spam [x] ...delete spam immediately memangnya pakai MDaemon versi berapa? Setting antispam yang baik seperti ini https://www.mail-archive.com/mdaemon-l@dutaint.com/msg47239.html https://www.mail-archive.com/mdaemon-l@dutaint.com/msg47240.html -- syafril Syafril Hermansyah MDaemon-L Moderators, running MDaemon 22.0.2 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. If your actions inspire others to dream more, learn more, do more and become more, you are a leader. --- John Quincy Adams -- --[mdaemon-l]-- Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com Versi terakhir: MDaemon 22.0.2, SecurityGateway 8.5.3
[Mdaemon-L] Email keterima tapi tidak ada di inbox user
> On 7/29/22 08:31, Aulia Rahman Adi wrote: > > Mohon bantuannya, email dari rekanan kami @amanahgitha.com itu selalu > tidak keterima oleh user, > > saya cek di log email, message creation successful, tapi di inbox > user tidak ada, kita sudah nyoba beberapa kali > > hasilnya tetap seperti itu. > > > Recipient pakai email client apa untuk akses mail dari MDaemon? > Kalau pakai office outlook maka minta periksa ke spam folder (Junk > Email > folder) di email clientnya. > Jika pakai Ponsel (Cellphone: Smartphone, Tablet) periksa ke Spam > Folder (junk Email folder) di Webmail atau di IMAP email clientnya. > > > Berikut lampiran logs nya : > > > > Tue 2022-07-26 15:14:37.898: 03: --> 250 2.6.0 Ok, message saved > > > > > Kalau di spam folder recipient tidak ketemu juga, periksa ke MDaemon > routing log dan contentFilter log. > Recipient mengakses email ada yang menggunakan browser, dan Outlook, di spam folder semua reciepent tidak ada, di routing log ada 'spam message deleted' tapi hanya ke satu alamat email saja, sedangkan email tersebut di kirim ke beberapa orang. berikut lampiran file routing log dan contentfilter log : DARI ROUTING LOG- ue 2022-07-26 15:14:42.957: 17: INBOUND message: md5001000509468.msg Tue 2022-07-26 15:14:42.957: 17: * From: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:42.957: 17: * To: Muhammad Yusup Tue 2022-07-26 15:14:42.957: 17: * Subject: Re: Konfirmasi Klaim Amanah Githa Periode Mei 2022 Tue 2022-07-26 15:14:42.957: 17: * Message-ID: Tue 2022-07-26 15:14:42.957: 17: * Size: 8614; Tue 2022-07-26 15:14:42.957: 17: -- Tue 2022-07-26 15:14:42.972: 17: INBOUND message: md5001000509469.msg Tue 2022-07-26 15:14:42.972: 17: * From: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:42.972: 17: * To: Muhammad Yusup Tue 2022-07-26 15:14:42.972: 17: * Subject: Re: Konfirmasi Klaim Amanah Githa Periode Mei 2022 Tue 2022-07-26 15:14:42.972: 17: * Message-ID: Tue 2022-07-26 15:14:42.972: 17: * Size: 8611; Tue 2022-07-26 15:14:42.972: 17: -- Tue 2022-07-26 15:14:42.987: 17: INBOUND message: md5001000509470.msg Tue 2022-07-26 15:14:42.987: 17: * From: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:42.987: 17: * To: Muhammad Yusup Tue 2022-07-26 15:14:42.987: 17: * Subject: Re: Konfirmasi Klaim Amanah Githa Periode Mei 2022 Tue 2022-07-26 15:14:42.987: 17: * Message-ID: Tue 2022-07-26 15:14:42.987: 17: * Size: 8617; Tue 2022-07-26 15:14:42.987: 17: -- Tue 2022-07-26 15:14:43.001: 17: INBOUND message: md5001000509471.msg Tue 2022-07-26 15:14:43.001: 17: * From: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:43.001: 17: * To: Muhammad Yusup Tue 2022-07-26 15:14:43.001: 17: * Subject: Re: Konfirmasi Klaim Amanah Githa Periode Mei 2022 Tue 2022-07-26 15:14:43.001: 17: * Message-ID: Tue 2022-07-26 15:14:43.001: 17: * Size: 8611; Tue 2022-07-26 15:14:43.815: 17: -- Tue 2022-07-26 15:14:45.548: 13: LOCAL message: pd5001001294487.msg Tue 2022-07-26 15:14:45.548: 13: * From: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:45.548: 13: * To: Muhammad Yusup Tue 2022-07-26 15:14:45.548: 13: * Subject: Re: Konfirmasi Klaim Amanah Githa Periode Mei 2022 Tue 2022-07-26 15:14:45.548: 13: * Message-ID: Tue 2022-07-26 15:14:45.548: 13: * Spam message deleted Tue 2022-07-26 15:14:45.548: 13: -- Tue 2022-07-26 15:14:45.549: 13: LOCAL message: pd5001001294488.msg Tue 2022-07-26 15:14:45.549: 13: * From: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:45.549: 13: * To: Muhammad Yusup Tue 2022-07-26 15:14:45.549: 13: * Subject: Re: Konfirmasi Klaim Amanah Githa Periode Mei 2022 Tue 2022-07-26 15:14:45.549: 13: * Message-ID: Tue 2022-07-26 15:14:45.549: 13: * Spam message deleted Tue 2022-07-26 15:14:45.549: 13: -- Tue 2022-07-26 15:14:45.550: 13: LOCAL message: pd5001001294489.msg Tue 2022-07-26 15:14:45.550: 13: * From: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:45.550: 13: * To: Muhammad Yusup Tue 2022-07-26 15:14:45.550: 13: * Subject: Re: Konfirmasi Klaim Amanah Githa Periode Mei 2022 Tue 2022-07-26 15:14:45.550: 13: * Message-ID: Tue 2022-07-26 15:14:45.550: 13: * Spam message deleted Tue 2022-07-26 15:14:45.550: 13: -- Tue 2022-07-26 15:14:45.552: 13: LOCAL message: pd5001001294490.msg Tue 2022-07-26 15:14:45.552: 13: * From: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:45.552: 13: * To: Muhammad Yusup Tue 2022-07-26 15:14:45.552: 13: * Subject: Re: Konfirmasi Klaim Amanah Githa Periode Mei 2022 Tue 2022-07-26 15:14:45.552: 13: * Message-ID: Tue 2022-07-26 15:14:45.552: 13: * Spam message deleted Tue 2022-07-26 15:14:45.552: 13: -- -DARI CONTENTFILTER LOG -- Tue 2022-07-26 15:14:43.329: Content Filter processing c:\mdaemon\queues\local\md5001001294487.msg... Tue 2022-07-26 15:14:43.329: * Message return-path: putifebri...@amanahgitha.com Tue 2022-07-26 15:14:43.329: * Message from: putifebri...@aman
[Mdaemon-L] Email keterima tapi tidak ada di inbox user
On 7/29/22 08:31, Aulia Rahman Adi wrote: Mohon bantuannya, email dari rekanan kami @amanahgitha.com itu selalu tidak keterima oleh user, saya cek di log email, message creation successful, tapi di inbox user tidak ada, kita sudah nyoba beberapa kali hasilnya tetap seperti itu. Recipient pakai email client apa untuk akses mail dari MDaemon? Kalau pakai office outlook maka minta periksa ke spam folder (Junk Email folder) di email clientnya. Jika pakai Ponsel (Cellphone: Smartphone, Tablet) periksa ke Spam Folder (junk Email folder) di Webmail atau di IMAP email clientnya. Berikut lampiran logs nya : Tue 2022-07-26 15:14:37.898: 03: --> 250 2.6.0 Ok, message saved > Kalau di spam folder recipient tidak ketemu juga, periksa ke MDaemon routing log dan contentFilter log. -- syafril Syafril Hermansyah MDaemon-L Moderators, running MDaemon 22.0.2 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. The only thing that stands between you and your dream is the will to try and the belief that it is actually possible. --- Joel Brown -- --[mdaemon-l]-- Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com Versi terakhir: MDaemon 22.0.2, SecurityGateway 8.5.3
[Mdaemon-L] Email keterima tapi tidak ada di inbox user
Dear Pak Syafril, Mohon bantuannya, email dari rekanan kami @amanahgitha.com itu selalu tidak keterima oleh user, saya cek di log email, message creation successful, tapi di inbox user tidak ada, kita sudah nyoba beberapa kali hasilnya tetap seperti itu. saya sudah daftarkan di dynamic whitelist, dan whitelist spam filter. Berikut lampiran logs nya : Tue 2022-07-26 15:14:37.789: 05: Session 01758617; child 0001 Tue 2022-07-26 15:14:37.789: 05: Accepting SMTP connection from 113.20.31.188:366 to 192.168.1.223:58593 Tue 2022-07-26 15:14:37.789: 05: * ODMR (ATRN) previously authenticated hand-off Tue 2022-07-26 15:14:37.789: 03: --> 220 mail.reindosyariah.co.id ESMTP Tue, 26 Jul 2022 15:14:37 +0700 Tue 2022-07-26 15:14:37.795: 02: <-- EHLO dip34.dutaint.com Tue 2022-07-26 15:14:37.795: 03: --> 250-mail.reindosyariah.co.id Hello dip34.dutaint.com [113.20.31.188], pleased to meet you Tue 2022-07-26 15:14:37.795: 03: --> 250-ETRN Tue 2022-07-26 15:14:37.795: 03: --> 250-8BITMIME Tue 2022-07-26 15:14:37.795: 03: --> 250-ENHANCEDSTATUSCODES Tue 2022-07-26 15:14:37.795: 03: --> 250-PIPELINING Tue 2022-07-26 15:14:37.795: 03: --> 250-CHUNKING Tue 2022-07-26 15:14:37.795: 03: --> 250-REQUIRETLS Tue 2022-07-26 15:14:37.795: 03: --> 250 SIZE Tue 2022-07-26 15:14:37.803: 02: <-- MAIL From: SIZE=8567 Tue 2022-07-26 15:14:37.803: 03: --> 250 2.1.0 Sender OK Tue 2022-07-26 15:14:37.803: 02: <-- RCPT To: Tue 2022-07-26 15:14:37.805: 03: --> 250 2.1.5 Recipient OK Tue 2022-07-26 15:14:37.808: 02: <-- BDAT 8567 LAST Tue 2022-07-26 15:14:37.815: 01: Message size: 8567 bytes Tue 2022-07-26 15:14:37.817: 06: Passing message through AntiVirus (Size: 8567)... Tue 2022-07-26 15:14:37.882: 06: * Message is clean (no viruses found) scanned by (Cyren AV) (ClamAV) Tue 2022-07-26 15:14:37.882: 06: End AntiVirus results Tue 2022-07-26 15:14:37.898: 01: Message creation successful: c:\mdaemon\queues\inbound\md5001000509468.msg Tue 2022-07-26 15:14:37.898: 03: --> 250 2.6.0 Ok, message saved > Tue 2022-07-26 15:14:37.902: 02: <-- RSET Tue 2022-07-26 15:14:37.902: 03: --> 250 2.0.0 RSET? Well, OK Tue 2022-07-26 15:14:37.911: 02: <-- MAIL From: SIZE=8564 Tue 2022-07-26 15:14:37.911: 03: --> 250 2.1.0 Sender OK Tue 2022-07-26 15:14:37.911: 02: <-- RCPT To: Tue 2022-07-26 15:14:37.913: 03: --> 250 2.1.5 Recipient OK Tue 2022-07-26 15:14:37.920: 02: <-- BDAT 8564 LAST Tue 2022-07-26 15:14:37.924: 01: Message size: 8564 bytes Tue 2022-07-26 15:14:37.926: 06: Passing message through AntiVirus (Size: 8564)... Tue 2022-07-26 15:14:37.988: 06: * Message is clean (no viruses found) scanned by (Cyren AV) (ClamAV) Tue 2022-07-26 15:14:37.988: 06: End AntiVirus results Tue 2022-07-26 15:14:38.002: 01: Message creation successful: c:\mdaemon\queues\inbound\md5001000509469.msg Tue 2022-07-26 15:14:38.002: 03: --> 250 2.6.0 Ok, message saved > Tue 2022-07-26 15:14:38.003: 02: <-- RSET Tue 2022-07-26 15:14:38.003: 03: --> 250 2.0.0 RSET? Well, OK Tue 2022-07-26 15:14:38.009: 02: <-- MAIL From: SIZE=8570 Tue 2022-07-26 15:14:38.010: 03: --> 250 2.1.0 Sender OK Tue 2022-07-26 15:14:38.010: 02: <-- RCPT To: Tue 2022-07-26 15:14:38.011: 03: --> 250 2.1.5 Recipient OK Tue 2022-07-26 15:14:38.014: 02: <-- BDAT 8570 LAST Tue 2022-07-26 15:14:38.018: 01: Message size: 8570 bytes Tue 2022-07-26 15:14:38.020: 06: Passing message through AntiVirus (Size: 8570)... Tue 2022-07-26 15:14:38.077: 06: * Message is clean (no viruses found) scanned by (Cyren AV) (ClamAV) Tue 2022-07-26 15:14:38.077: 06: End AntiVirus results Tue 2022-07-26 15:14:38.083: 01: Message creation successful: c:\mdaemon\queues\inbound\md5001000509470.msg Tue 2022-07-26 15:14:38.083: 03: --> 250 2.6.0 Ok, message saved > Tue 2022-07-26 15:14:38.084: 02: <-- RSET Tue 2022-07-26 15:14:38.084: 03: --> 250 2.0.0 RSET? Well, OK Tue 2022-07-26 15:14:38.091: 02: <-- MAIL From: SIZE=8564 Tue 2022-07-26 15:14:38.091: 03: --> 250 2.1.0 Sender OK Tue 2022-07-26 15:14:38.091: 02: <-- RCPT To: Tue 2022-07-26 15:14:38.092: 03: --> 250 2.1.5 Recipient OK Tue 2022-07-26 15:14:38.095: 02: <-- BDAT 8564 LAST Tue 2022-07-26 15:14:38.099: 01: Message size: 8564 bytes Tue 2022-07-26 15:14:38.101: 06: Passing message through AntiVirus (Size: 8564)... Tue 2022-07-26 15:14:38.156: 06: * Message is clean (no viruses found) scanned by (Cyren AV) (ClamAV) Tue 2022-07-26 15:14:38.156: 06: End AntiVirus results Tue 2022-07-26 15:14:38.172: 01: Message creation successful: c:\mdaemon\queues\inbound\md5001000509471.msg Tue 2022-07-26 15:14:38.172: 03: --> 250 2.6.0 Ok, message saved > Tue 2022-07-26 15:14:38.180: 02: <-- RSET Tue 2022-07-26 15:14:38.181: 03: --> 250 2.0.0 RSET? Well, OK Best Regards, Aulia Rahman Adi PT Reasuransi Syariah Indonesia - IT Staff aulia@reindosyariah.co.id -- --[mdaemon-l]-- Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia Netiket: https://wiki.openstack.org/wiki/M
