[Mdaemon-L] Email tidak diterima user (Message chunk received)

2024-04-26 Terurut Topik Syafril Hermansyah via Mdaemon-L

On 4/26/24 13:33, Halim Eka Dani via Mdaemon-L wrote:

Mail ini belum diterima oleh MDaemon karena sender keburu time out
sebelum kirim mail data lengkap.
Dalam kondisi seperti ini sender akan retry to send.



Apa ada masukan lainnya?



Mon 2024-04-22 14:53:00.230: [04236391] *  DNS: 70 second wait for DNS response 
exceeded (DNS Server: 202.62.9.103)



DNS resolvernya diganti dengan yang lebih kuat misalkan: 
202.162.220.220, 202.162.220.110; setidaknya dihapus isian DNS IP 
202.62.9.103.


http://mdaemon.dutaint.co.id/mdaemon/23.5/default-domain-and-servers_dns.html

Periksa lagi smtp-in log setelah Mon 2024-04-22 14:53:00, apakah ada 
transaksi mail lagi dari sender t...@dwiprima.co.id.
Kalau tidak ada, artinya sender server tidak mengikuti regulasi internet 
yang ada, bisa dikirimi email saja untuk kirim ulang mail yang gagal 
kirim di tanggal Mon 2024-04-22






--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 24.0.0 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Learning without thought is labor lost; thought without learning is 
perilous.

--- Confucius (551 BC - 479 BC), The Confucian Analects


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 9.5.3





[Mdaemon-L] Email tidak diterima user (Message chunk received)

2024-04-25 Terurut Topik Halim Eka Dani via Mdaemon-L
Mas Syafril,

> Mail ini belum diterima oleh MDaemon karena sender keburu time out 
> sebelum kirim mail data lengkap.
> Dalam kondisi seperti ini sender akan retry to send.

> Message chunk yang diterima baru sebagian, belum lengkap sudah keburu 
> time out.
> Kalau lengkap transkripnya akan seperti ini.

Terima kasih atas informasinya.

> Yang mempengaruhi data transfer terputus adalah tcp filtering, dalam hal 
> ini antivirus.
> Kalau ada antivirus for file terinstall, pastikan tidak  menggaktifkan 
> realtime scanning.
> Antivirus di MDaemon (MDAV) melakukan scanning setelah selesai data 
> transfer, tidak mengganggu transfer data; boleh tetap dipakai.

Saya tidak pasang Antivirus eksternal di server ini, hanya antivirus MDAV.

Dan setelah saya cek ulang message chunking dari domain lain banyak yang 
berhasil seperti di yang bapak sebutkan. Contohnya terlampir berikut.

Wed 2024-04-24 11:11:01.632: [04239077] --> 250 2.1.0 Sender OK
Wed 2024-04-24 11:11:01.633: [04239077] <-- RCPT 
TO:
Wed 2024-04-24 11:11:01.638: [04239077] --> 250 2.1.5 Recipient OK
Wed 2024-04-24 11:11:01.638: [04239077] <-- BDAT 65536
Wed 2024-04-24 11:11:01.641: [04239077] --> 250 2.6.0 Ok, message chunk received
Wed 2024-04-24 11:11:02.296: [04239077] <-- BDAT 3332626 LAST
Wed 2024-04-24 11:11:20.279: [04239077] Message size: 3398162 bytes
Wed 2024-04-24 11:11:20.281: [04239077] Performing DKIM verification
...
Wed 2024-04-24 11:11:20.385: [04239077] *  Result: pass
Wed 2024-04-24 11:11:20.385: [04239077]  End DKIM results
Wed 2024-04-24 11:11:20.395: [04239077] Performing DMARC processing
...
Wed 2024-04-24 11:11:20.440: [04239077] *  Result: pass
Wed 2024-04-24 11:11:20.440: [04239077]  End DMARC results
Wed 2024-04-24 11:11:20.443: [04239077] Passing message through AntiVirus 
(Size: 3398162)...
Wed 2024-04-24 11:11:22.380: [04239077] *  Message is clean (no viruses found) 
scanned by (Cyren AV) (ClamAV)
Wed 2024-04-24 11:11:22.380: [04239077]  End AntiVirus results
Wed 2024-04-24 11:11:22.381: [04239077] Passing message through Spam Filter 
(Size: 3398162)...
...
Wed 2024-04-24 11:11:24.198: [04239077]  End SpamAssassin results
Wed 2024-04-24 11:11:24.198: [04239077] Spam Filter score/req: -1.50/12.0
Wed 2024-04-24 11:11:24.528: [04239077] Message creation successful: 
c:\mdaemon\queues\inbound\md50002037096.msg
Wed 2024-04-24 11:11:24.528: [04239077] --> 250 2.6.0 Ok, message saved 
>
Wed 2024-04-24 11:11:24.531: [04239077] <-- QUIT
Wed 2024-04-24 11:11:24.531: [04239077] --> 221 2.0.0 See ya in cyberspace
Wed 2024-04-24 11:11:24.531: [04239077] SMTP session successful (Bytes in/out: 
3398322/483)

Apa ada masukan lainnya?

Terima kasih

Hormat saya,

H. E. Dani


[Mdaemon-L] Email tidak diterima user (Message chunk received)

2024-04-25 Terurut Topik Syafril Hermansyah via Mdaemon-L

On 4/26/24 11:39, Halim Eka Dani via Mdaemon-L wrote:
Untuk masalah email tidak diterima, tapia da pesan message chunk 
received, itu permasalahannya di mana ya? Apa yang harus dilakukan untuk 
memperbaikinya?



Mon 2024-04-22 14:53:00.476: [04236391] <-- BDAT 4174
Mon 2024-04-22 14:53:00.479: [04236391] --> 250 2.6.0 Ok, message chunk received
Mon 2024-04-22 14:53:00.479: [04236391] Connection closed



Mail ini belum diterima oleh MDaemon karena sender keburu time out 
sebelum kirim mail data lengkap.

Dalam kondisi seperti ini sender akan retry to send.



message chunk received itu permasalahannya di mana ya?



Message chunk yang diterima baru sebagian, belum lengkap sudah keburu 
time out.

Kalau lengkap transkripnya akan seperti ini.


Fri 2024-04-26 00:00:08.492: [83762084] <-- BDAT 4563
Fri 2024-04-26 00:00:08.499: [83762084] --> 250 2.6.0 Ok, message chunk received
Fri 2024-04-26 00:00:10.353: [83762084] <-- BDAT 349561 LAST



Apa yang harus dilakukan untuk memperbaikinya?



Yang mempengaruhi data transfer terputus adalah tcp filtering, dalam hal 
ini antivirus.
Kalau ada antivirus for file terinstall, pastikan tidak  menggaktifkan 
realtime scanning.
Antivirus di MDaemon (MDAV) melakukan scanning setelah selesai data 
transfer, tidak mengganggu transfer data; boleh tetap dipakai.



--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 24.0.0 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Tell me and I forget. Teach me and I remember. Involve me and I learn.
--- Benjamin Franklin


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 9.5.3





[Mdaemon-L] Email tidak diterima user (Message chunk received)

2024-04-25 Terurut Topik Halim Eka Dani via Mdaemon-L

Selamat siang.

Untuk masalah email tidak diterima, tapia da pesan message chunk received, itu 
permasalahannya di mana ya? Apa yang harus dilakukan untuk memperbaikinya?

Hanya terjadi untuk domain dwiprima.co.id.

Terima kasih.

Hormat saya,

H. E. Dani

Mon 2024-04-22 14:51:48.084: [04236391] Session 04236391; child 0001
Mon 2024-04-22 14:51:48.084: [04236391] Accepting SMTP connection from 
185.56.86.134:35328 to 172.16.1.5:25
Mon 2024-04-22 14:51:48.084: [04236391] Location Screen says connection is from 
United States, North America
Mon 2024-04-22 14:51:48.085: [04236391] Performing PTR lookup 
(134.86.56.185.IN-ADDR.ARPA)
Mon 2024-04-22 14:51:48.185: [04236391] *  D=134.86.56.185.IN-ADDR.ARPA TTL=(4) 
PTR=[delivery.antispam.mailspamprotection.com]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.9]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.13]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.0]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.139]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.129]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.0]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.132]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.11]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.134]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.135]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.138]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.12]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.131]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.128]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.10]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.137]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.130]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.4]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.3]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.1]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.133]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.1]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.2]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.136]
Mon 2024-04-22 14:51:48.186: [04236391]  End PTR results
Mon 2024-04-22 14:51:48.186: [04236391] --> 220 mail.polagroup.co.id ESMTP Mon, 
22 Apr 2024 14:51:48 +0700
Mon 2024-04-22 14:51:48.406: [04236391] <-- EHLO 
delivery.antispam.mailspamprotection.com
Mon 2024-04-22 14:51:48.406: [04236391] Performing IP lookup 
(delivery.antispam.mailspamprotection.com)
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.13]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.0]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.139]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.129]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.0]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.132]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.11]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.134]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.135]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.138]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delive