[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Rievo Niemrod E 

Coba tanyakan ke pengelola MX backup domain ptbmi.com, mungkin sender
host retry to send ke mx backup server.


Baik Pak, coba saya tanyakan ke penyedia layananan,


Apakah user saat minta kirim ulang juga di cc: kan ke alamat domain 
ptbmi.com?


Wah, ternyata sama sender tidak di cc: kan Pak, padahal sudah saya minta 
untuk di cc kan,

sebagai tes.


Terimakasih Pak Syafril atas bantuannya. 



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[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Syafril Hermansyah 
On 15/01/19 11.19, Rievo Niemrod E (edp.r...@ptbmi.com) wrote:
>> Ditunggu saja, sender host akan retry to send.
> 
> Email sudah kami tunggu, sampai hari ini email belum masuk Pak


Coba tanyakan ke pengelola MX backup domain ptbmi.com, mungkin sender
host retry to send ke mx backup server.

$ host -t mx ptbmi.com
ptbmi.com mail is handled by 5 bb.ptbmi.com.
ptbmi.com mail is handled by 30 mxin.dnetsurabaya.id.
ptbmi.com mail is handled by 10 avas.dwp.co.id.


> apakah ada langkah / cara lain dari sisi kita, agar tidak terjadi hall
> seperti ini
> karena barusan user meminta sender untuk mengirim ulang di email
> yahoo.nya, bisa masuk.


Apakah user saat minta kirim ulang juga di cc: kan ke alamat domain
ptbmi.com?





-- 
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---
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[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Rievo Niemrod E 

Pagi Pak Syafril

Mon 2019-01-14 13:46:29.731: [603164] Socket error sending response to 
DATA
Mon 2019-01-14 13:46:29.731: [603164] *  Socket error 10060 - The 
connection timed out.



Sender host memutus koneksi sebelum kirim mail data.



Action apa yang di lakukan Pak, sesuai log di atas ?




Ditunggu saja, sender host akan retry to send.


Email sudah kami tunggu, sampai hari ini email belum masuk Pak

apakah ada langkah / cara lain dari sisi kita, agar tidak terjadi hall 
seperti ini
karena barusan user meminta sender untuk mengirim ulang di email yahoo.nya, 
bisa masuk.


Terimakasih
Rievo 



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[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Syafril Hermansyah 
On 14/01/19 15.15, Rievo Niemrod E (edp.r...@ptbmi.com) wrote:
> ada user kami yang tidak bisa menerima email
> berikut log SMPT – (IN) :
>  


> Mon 2019-01-14 13:46:29.731: [603164] Socket error sending response to DATA
> Mon 2019-01-14 13:46:29.731: [603164] *  Socket error 10060 - The connection 
> timed out.


Sender host memutus koneksi sebelum kirim mail data.

> Action apa yang di lakukan Pak, sesuai log di atas ?


Ditunggu saja, sender host akan retry to send.



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---
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[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Rievo Niemrod E 
Selamat Siang

Pak Syafril mohon bantuannya, 
ada user kami yang tidak bisa menerima email
berikut log SMPT – (IN) :

Mon 2019-01-14 13:46:22.558: --
Mon 2019-01-14 13:43:17.514: [603164] Session 603164; child 0005
Mon 2019-01-14 13:43:17.514: [603164] Accepting SMTP connection from 
40.107.66.118:35744 to 172.16.0.6:25
Mon 2019-01-14 13:43:17.516: [603164] --> 220 bb.ptbmi.com ESMTP MDaemon 
18.5.1; Mon, 14 Jan 2019 13:43:17 +0700
Mon 2019-01-14 13:43:17.808: [603164] <-- EHLO 
CAN01-QB1-obe.outbound.protection.outlook.com
Mon 2019-01-14 13:43:17.809: [603164] --> 250-bb.ptbmi.com Hello 
CAN01-QB1-obe.outbound.protection.outlook.com [40.107.66.118], pleased to meet 
you
Mon 2019-01-14 13:43:17.809: [603164] --> 250-ETRN
Mon 2019-01-14 13:43:17.809: [603164] Location Screening hiding AUTH from 
country Canada
Mon 2019-01-14 13:43:17.809: [603164] --> 250-8BITMIME
Mon 2019-01-14 13:43:17.809: [603164] --> 250-ENHANCEDSTATUSCODES
Mon 2019-01-14 13:43:17.809: [603164] --> 250-STARTTLS
Mon 2019-01-14 13:43:17.809: [603164] --> 250 SIZE 3584
Mon 2019-01-14 13:43:18.098: [603164] <-- STARTTLS
Mon 2019-01-14 13:43:18.098: [603164] --> 220 2.7.0 Ready to start TLS
Mon 2019-01-14 13:43:18.698: [603164] SSL negotiation successful (TLS 1.2, 384 
bit key exchange, 256 bit AES encryption)
Mon 2019-01-14 13:43:18.994: [603164] <-- EHLO 
CAN01-QB1-obe.outbound.protection.outlook.com
Mon 2019-01-14 13:43:18.994: [603164] --> 250-bb.ptbmi.com Hello 
CAN01-QB1-obe.outbound.protection.outlook.com [40.107.66.118], pleased to meet 
you
Mon 2019-01-14 13:43:18.994: [603164] --> 250-ETRN
Mon 2019-01-14 13:43:18.994: [603164] Location Screening hiding AUTH from 
country Canada
Mon 2019-01-14 13:43:18.994: [603164] --> 250-8BITMIME
Mon 2019-01-14 13:43:18.994: [603164] --> 250-ENHANCEDSTATUSCODES
Mon 2019-01-14 13:43:18.994: [603164] --> 250 SIZE 3584
Mon 2019-01-14 13:43:19.297: [603164] <-- MAIL 
FROM: SIZE=80617
Mon 2019-01-14 13:43:19.301: [603164] Performing PTR lookup 
(118.66.107.40.IN-ADDR.ARPA)
Mon 2019-01-14 13:43:27.451: [603164] *  D=118.66.107.40.IN-ADDR.ARPA TTL=(59) 
PTR=[mail-eopbgr660118.outbound.protection.outlook.com]
Mon 2019-01-14 13:43:35.372: [603164] *  
D=mail-eopbgr660118.outbound.protection.outlook.com TTL=(5) A=[40.107.66.118]
Mon 2019-01-14 13:43:35.372: [603164]  End PTR results
Mon 2019-01-14 13:43:35.374: [603164] Performing IP lookup 
(CAN01-QB1-obe.outbound.protection.outlook.com)
Mon 2019-01-14 13:43:51.890: [603164] *  
D=CAN01-QB1-obe.outbound.protection.outlook.com TTL=(10) A=[23.103.157.15]
Mon 2019-01-14 13:43:51.890: [603164]  End IP lookup results
Mon 2019-01-14 13:43:51.895: [603164] Performing IP lookup (manulife.com)
Mon 2019-01-14 13:44:00.611: [603164] *  D=manulife.com TTL=(4) 
A=[216.87.148.114]
Mon 2019-01-14 13:44:12.279: [603164] *  P=010 S=002 D=manulife.com TTL=(9) 
MX=[primary.us.email.fireeyecloud.com]
Mon 2019-01-14 13:44:12.279: [603164] *  P=020 S=000 D=manulife.com TTL=(9) 
MX=[alt1.us.email.fireeyecloud.com]
Mon 2019-01-14 13:44:12.279: [603164] *  P=030 S=003 D=manulife.com TTL=(9) 
MX=[alt2.us.email.fireeyecloud.com]
Mon 2019-01-14 13:44:12.279: [603164] *  P=040 S=001 D=manulife.com TTL=(9) 
MX=[alt3.us.email.fireeyecloud.com]
Mon 2019-01-14 13:44:16.363: [603164] *  D=primary.us.email.fireeyecloud.com 
TTL=(4) A=[165.254.91.98]
Mon 2019-01-14 13:44:24.107: [603164] *  D=alt1.us.email.fireeyecloud.com 
TTL=(4) A=[165.254.91.98]
Mon 2019-01-14 13:44:32.250: [603164] *  D=alt2.us.email.fireeyecloud.com 
TTL=(4) A=[165.254.91.98]
Mon 2019-01-14 13:44:39.967: [603164] *  D=alt3.us.email.fireeyecloud.com 
TTL=(4) A=[165.254.91.98]
Mon 2019-01-14 13:44:39.967: [603164]  End IP lookup results
Mon 2019-01-14 13:44:39.967: [603164] Performing SPF lookup 
(CAN01-QB1-obe.outbound.protection.outlook.com / 40.107.66.118)
Mon 2019-01-14 13:44:47.581: [603164] *  Policy: v=spf1 
include:spf.protection.outlook.com -all
Mon 2019-01-14 13:44:47.582: [603164] *  Evaluating 
include:spf.protection.outlook.com: performing lookup
Mon 2019-01-14 13:44:47.582: [603164] *Policy (cache): v=spf1 
ip4:207.46.100.0/24 ip4:207.46.163.0/24 ip4:65.55.169.0/24 ip4:157.56.110.0/23 
ip4:157.55.234.0/24 ip4:213.199.154.0/24 ip4:213.199.180.128/26 
ip4:52.100.0.0/14 include:spfa.protection.outlook.com -all
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:207.46.100.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:207.46.163.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:65.55.169.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:157.56.110.0/23: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:157.55.234.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:213.199.154.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:213.199.180.128/26: 
no match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:52.100.0.0/14: no

[mdaemon-l] tidak bisa menerima email rekanan

2018-04-24 Terurut Topik Syafril Hermansyah 
On 24/04/18 16:14, Sucipto ( BSSJ - IT ) (suci...@bintangsaudara.com) wrote:
> mohon bantuannya utk update 
> 
> Thu 2018-04-12 16:45:29.434: --> 250-mail.bintangsaudara.com Hello 
> vm-18002592-01.openstacklocal [45.126.133.24], pleased to meet you


Sudah diupdate ke

ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat



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The only thing that stands between you and your dream is the will to try
and the belief that it is actually possible.
---  Joel Brown


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[mdaemon-l] tidak bisa menerima email rekanan

2018-04-24 Terurut Topik Sucipto ( BSSJ - IT ) 
dear Mr. Syafril & Team,

mohon bantuannya utk update 

Thu 2018-04-12 16:45:22.442: --
Thu 2018-04-12 16:45:29.404: Session 728480; child 0002
Thu 2018-04-12 16:45:29.404: Accepting SMTP connection from 45.126.133.24:41410 
to 10.0.1.60:25
Thu 2018-04-12 16:45:29.405: --> 220 mail.bintangsaudara.com ESMTP MDaemon 
17.0.2; Thu, 12 Apr 2018 16:45:29 +0700
Thu 2018-04-12 16:45:29.431: <-- EHLO vm-18002592-01.openstacklocal
Thu 2018-04-12 16:45:29.434: --> 250-mail.bintangsaudara.com Hello 
vm-18002592-01.openstacklocal [45.126.133.24], pleased to meet you
Thu 2018-04-12 16:45:29.434: --> 250-ETRN
Thu 2018-04-12 16:45:29.434: --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Thu 2018-04-12 16:45:29.434: --> 250-8BITMIME
Thu 2018-04-12 16:45:29.434: --> 250-ENHANCEDSTATUSCODES
Thu 2018-04-12 16:45:29.434: --> 250-STARTTLS
Thu 2018-04-12 16:45:29.434: --> 250 SIZE
Thu 2018-04-12 16:45:29.462: <-- STARTTLS
Thu 2018-04-12 16:45:29.462: --> 220 2.7.0 Ready to start TLS
Thu 2018-04-12 16:45:29.538: SSL negotiation successful (TLS 1.2, 256 bit key 
exchange, 256 bit AES encryption)
Thu 2018-04-12 16:45:29.564: <-- EHLO vm-18002592-01.openstacklocal
Thu 2018-04-12 16:45:29.567: --> 250-mail.bintangsaudara.com Hello 
vm-18002592-01.openstacklocal [45.126.133.24], pleased to meet you
Thu 2018-04-12 16:45:29.567: --> 250-ETRN
Thu 2018-04-12 16:45:29.567: --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Thu 2018-04-12 16:45:29.567: --> 250-8BITMIME
Thu 2018-04-12 16:45:29.567: --> 250-ENHANCEDSTATUSCODES
Thu 2018-04-12 16:45:29.567: --> 250 SIZE
Thu 2018-04-12 16:45:29.598: <-- MAIL FROM: 
SIZE=113616
Thu 2018-04-12 16:45:29.605: Performing PTR lookup (24.133.126.45.IN-ADDR.ARPA)
Thu 2018-04-12 16:45:29.638: *  D=24.133.126.45.IN-ADDR.ARPA TTL=(1440) 
PTR=[mail.tia-pharma.com]
Thu 2018-04-12 16:45:29.640: *  D=mail.tia-pharma.com TTL=(25) A=[45.126.133.24]
Thu 2018-04-12 16:45:29.640:  End PTR results
Thu 2018-04-12 16:45:29.644: Performing IP lookup 
(vm-18002592-01.openstacklocal)
Thu 2018-04-12 16:45:29.661: *  DNS server reports domain name unknown
Thu 2018-04-12 16:45:29.661:  End IP lookup results
Thu 2018-04-12 16:45:29.661: --> 501 5.7.0 vm-18002592-01.openstacklocal host 
can't be resolved
Thu 2018-04-12 16:45:29.662: SMTP session terminated (Bytes in/out: 772/2030)

terima kasih.

Regards,

Sucipto


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[MDaemon-L] Tidak bisa menerima email

2014-01-28 Terurut Topik Andri - MIS 
Dear pak Syafril,

 

Mohon bantuannya untuk menganalisa log SMTP -in kami berikut ini. Kami
sudah mencoba memasukkan dalam white list spam filter tetapi masih belum
dapat menerima dan mengirim email.

 

Terima kasih atas bantuannya.

Salam,

Andri

 

Tue 2014-01-28 14:37:05: [893971:2] Session 893971; child 2

Tue 2014-01-28 14:37:05: [893971:2] Accepting SMTP connection from
[202.51.113.179:4802] to [172.16.16.50:25]

Tue 2014-01-28 14:37:05: [893971:2] -- 220 mail.epiwalk.com ESMTP MDaemon
13.0.4; Tue, 28 Jan 2014 14:37:05 +0700

Tue 2014-01-28 14:37:05: [893971:2] -- EHLO mail.bsu.co.id

Tue 2014-01-28 14:37:05: [893971:2] -- 250-mail.epiwalk.com Hello
mail.bsu.co.id, pleased to meet you

Tue 2014-01-28 14:37:05: [893971:2] -- 250-ETRN

Tue 2014-01-28 14:37:05: [893971:2] -- 250-AUTH LOGIN CRAM-MD5 PLAIN

Tue 2014-01-28 14:37:05: [893971:2] -- 250-8BITMIME

Tue 2014-01-28 14:37:05: [893971:2] -- 250-STARTTLS

Tue 2014-01-28 14:37:05: [893971:2] -- 250 SIZE 1024

Tue 2014-01-28 14:37:05: [893971:2] -- MAIL From:a...@bsu.co.id
SIZE=14891

Tue 2014-01-28 14:37:05: [893971:2] Performing SPF lookup (bsu.co.id /
202.51.113.179)

Tue 2014-01-28 14:37:05: [893971:2] *  bsu.co.id 202.51.113.179; matched to
SPF cache

Tue 2014-01-28 14:37:05: [893971:2] *  Result: pass

Tue 2014-01-28 14:37:05: [893971:2]  End SPF results

Tue 2014-01-28 14:37:05: [893971:2] -- 250 a...@bsu.co.id, Sender ok

Tue 2014-01-28 14:37:05: [893971:2] -- RCPT To:a...@bakrietower.com

Tue 2014-01-28 14:37:05: [893971:2] Performing DNS-BL lookup (202.51.113.179
- connecting IP)

Tue 2014-01-28 14:37:17: [893971:2] *  zen.spamhaus.org - passed

Tue 2014-01-28 14:37:17: [893971:2]  End DNS-BL results

Tue 2014-01-28 14:37:17: [893971:2] -- 250 a...@bakrietower.com, Recipient
ok

Tue 2014-01-28 14:37:17: [893971:2] -- DATA

Tue 2014-01-28 14:37:17: [893971:2] Creating temp file (SMTP):
c:\mdaemon\queues\temp\md5745387.tmp

Tue 2014-01-28 14:37:17: [893971:2] -- 354 Enter mail, end with
CRLF.CRLF

Tue 2014-01-28 14:37:17: [893971:2] Message size: 14893 bytes

Tue 2014-01-28 14:37:17: [893971:2] Performing VBR certification (Domain:
bsu.co.id, Auth: SPF)

Tue 2014-01-28 14:37:17: [893971:2] *  File:
c:\mdaemon\queues\temp\md5745387.tmp

Tue 2014-01-28 14:37:17: [893971:2] *  Message-ID:
001601cf1bfb$ac19d8b0$060910ac@ws041

Tue 2014-01-28 14:37:17: [893971:2] *  Certifier (trusted):
vbr.emailcertification.org ...

Tue 2014-01-28 14:37:17: [893971:2] *Querying:
bsu.co.id._vouch.vbr.emailcertification.org ...

Tue 2014-01-28 14:37:28: [893971:2] *Certifier does not recognize that
domain

Tue 2014-01-28 14:37:28: [893971:2] *  Certification result: message not
certified

Tue 2014-01-28 14:37:28: [893971:2]  End VBR results

Tue 2014-01-28 14:37:28: [893971:2] Performing DKIM lookup

Tue 2014-01-28 14:37:28: [893971:2] *  File:
c:\mdaemon\queues\temp\md5745387.tmp

Tue 2014-01-28 14:37:28: [893971:2] *  Message-ID:
001601cf1bfb$ac19d8b0$060910ac@ws041

Tue 2014-01-28 14:37:28: [893971:2] *  Result: neutral

Tue 2014-01-28 14:37:28: [893971:2]  End DKIM results

Tue 2014-01-28 14:37:28: [893971:2] Performing DomainKeys lookup (Sender:
a...@bsu.co.id)

Tue 2014-01-28 14:37:28: [893971:2] *  File:
c:\mdaemon\queues\temp\md5745387.tmp

Tue 2014-01-28 14:37:28: [893971:2] *  Message-ID:
001601cf1bfb$ac19d8b0$060910ac@ws041

Tue 2014-01-28 14:37:28: [893971:2] *  Querying for policy: bsu.co.id

Tue 2014-01-28 14:37:28: [893971:2] *Querying: _domainkey.bsu.co.id ...

Tue 2014-01-28 14:37:40: [893971:2] *DNS: *  Name server reports domain
name unknown

Tue 2014-01-28 14:37:40: [893971:2] *  Result: neutral

Tue 2014-01-28 14:37:40: [893971:2]  End DomainKeys results

Tue 2014-01-28 14:38:02: [893971:2] Socket error sending response to DATA

Tue 2014-01-28 14:38:02: [893971:2] *  Winsock Error 10060 

Tue 2014-01-28 14:38:02: [893971:2] SMTP session terminated (Bytes in/out:
14993/341)

Tue 2014-01-28 14:38:02: --

 

Tue 2014-01-28 14:39:15: [893994:2] Authenticated as m...@bakrietower.com

Tue 2014-01-28 14:39:15: [893994:2] -- MAIL FROM: m...@bakrietower.com

Tue 2014-01-28 14:39:15: [893994:2] -- 250 m...@bakrietower.com, Sender ok

Tue 2014-01-28 14:39:15: [893994:2] -- RCPT TO: andia...@bsu.co.id

Tue 2014-01-28 14:39:15: [893994:2] -- 250 andia...@bsu.co.id, Recipient
ok

Tue 2014-01-28 14:39:15: [893994:2] -- DATA

Tue 2014-01-28 14:39:15: [893994:2] Creating temp file (SMTP):
c:\mdaemon\queues\temp\md5745415.tmp

Tue 2014-01-28 14:39:15: [893994:2] -- 354 Enter mail, end with
CRLF.CRLF

Tue 2014-01-28 14:39:15: [893994:2] Message size: 26312 bytes

Tue 2014-01-28 14:39:16: [893994:2] Message creation successful:
c:\mdaemon\queues\inbound\md5089994.msg

Tue 2014-01-28 14:39:16: [893994:2] -- 250 Ok, message saved Message-ID:
004501cf1bfb$dae78160$90b68420$@com

Tue 2014-01-28 14:39:18: [893994:2] -- QUIT

Tue 2014-01-28 14:39:18: [893994:2] -- 221 See ya in cyberspace

Tue

[MDaemon-L] Tidak bisa menerima email

2014-01-28 Terurut Topik Syafril Hermansyah 
On 2014-01-28 15:13, Andri - MIS wrote:
 Mohon bantuannya untuk menganalisa log SMTP –in kami berikut ini. Kami
  sudah mencoba memasukkan dalam white list spam filter tetapi masih
 belum dapat menerima dan mengirim email.

 Tue 2014-01-28 14:38:02: [893971:2] Socket error sending response to DATA
 
 Tue 2014-01-28 14:38:02: [893971:2] *  Winsock Error 10060 

Ini problem koneksi, umumnya karena kanal internet sibuk atau difilter
oleh firewall.
Firewall bisa berupa hardware firewall, OS/Windows Firewall atau
Antivirus/antispam firewall.

Apakah MDaemon run dibelakang firewall dan diaktifkan tcp filtering?
Atau OS firewall diaktifkan atau ada antivirus lain diluar securityplus?
Kalau ya, di non aktifkan saja tcp filtering di firewall, uninstall
external antivirus, disable OS firewall dan reboot server.
Kalau tidak, reset/reboot router.


-- 
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---
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Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.


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[MDaemon-L] Tidak bisa menerima email

2014-01-28 Terurut Topik Andri - MIS 
On 2014-01-28 15:13, Syafril Hermansyah wrote:

 Ini problem koneksi, umumnya karena kanal internet sibuk atau difilter
 oleh firewall.

Terima kasih pak.

 Apakah MDaemon run dibelakang firewall dan diaktifkan tcp filtering?

Benar pak, tetapi selama ini tidak ada kendala.

 Atau OS firewall diaktifkan atau ada antivirus lain diluar securityplus?

Tidak menggunakan antivirus lain dan OS Firewall  dinonaktifkan.

 Kalau ya, di non aktifkan saja tcp filtering di firewall, uninstall
 external antivirus, disable OS firewall dan reboot server.
 Kalau tidak, reset/reboot router.

Kalau dengan alamat email lain kami tidak ada kendala pak, hanya dengan domain 
@bsu.co.id saja kami tidak dapat berkomunikasi. Apakah firewall dari @bsu.co.id 
yang berkendala ya pak..??

Terima kasih atas masukannya.

Salam,
Andri


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[MDaemon-L] Tidak bisa menerima email

2014-01-28 Terurut Topik Syafril Hermansyah 
On 2014-01-28 16:41, Andri - MIS wrote:
 Kalau dengan alamat email lain kami tidak ada kendala pak, hanya
 dengan domain @bsu.co.id saja kami tidak dapat berkomunikasi. Apakah
 firewall dari @bsu.co.id yang berkendala ya pak..??

Ya bisa juga terjadi seperti itu.
Kalau Anda kirim mail kesana apakah tidak bermasalah?

Firewall itu memakan bandwidth, yang paling efisienpun akan menggunakan
20% nya (bisa sampai 35%).
Selama koneksi internet normal dan kapasitas kanal internet mencukupi
tidak ada masalah, tetapi kalau kapasitas internet (baik sender atau
receiver) seadanya (atau di share dengan proxy misalkan) atau internet
ada gangguan atau sibuk disalah satu pihak maka pengaruhnya besar
terhadap time out.

Coba hubungi pengelola server mail.bsu.co.id menggunakan media
komunikasi lain meminta dia reboot/rset router dan atau firewallnya,
setelah itu di test lagi.

BTW. FQDN host MDaemon Anda mestinya sesuai dengan PTR record yang
diberikan ISP.

 Tue 2014-01-28 14:37:05: [893971:2] -- 220 mail.epiwalk.com ESMTP MDaemon 
 13.0.4; Tue, 28 Jan 2014 14:37:05 +0700

$ host mail.epiwalk.com
mail.epiwalk.com has address 203.153.125.242

$ host 203.153.125.242
242.125.153.203.in-addr.arpa domain name pointer mail.bakrietower.com.

diganti saja FQDN host domain epiwalk.com agar tidak mendapatkan
spamscore tinggi saat kirim mail ke domain lain.

http://mdaemon.dutaint.co.id/13.6.1/domain-manager_host_name_ip.htm

SMTP host name: mail.bakrietower.com

atau minta ke ISP (globalcorp.net.id) untuk mengganti PTR record IP
203.153.125.242 ke mail.epiwalk.com.


-- 
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---
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Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.


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[MDaemon-L] Tidak bisa menerima email

2014-01-28 Terurut Topik Syafril Hermansyah 
On 2014-01-28 17:52, Andri - MIS wrote:
 Saya tidak menemukan host name  IP pada Domain Manager pak.
 Terlampir Setting FQDN kami. Mohon petunjuk kesalahannya.

Di domain epiwalk.com Isian FQDN for this host: mail.bakrietower.com.

Kalau nanti PTR record sudah diubah menjadi mail.epiwalk.com, maka isian
FQDN for this host = mail.epiwalk.com baik untuk domain epiwalk.com
maupun bakrietower.com.

 atau minta ke ISP (globalcorp.net.id) untuk mengganti PTR record IP
 203.153.125.242 ke mail.epiwalk.com.
 
 Setahu kami PTR record IP tersebut sudah ke mail.epiwalk.com, bagaimana cara 
 mengeceknya ya pak?

Kalau di PC windows ketik seperti ini dari DOS shell

$ nslookup 203.153.125.242 8.8.8.8

hasilnya akan mirip ini

Server: 8.8.8.8
Address:8.8.8.8#53

Non-authoritative answer:
242.125.153.203.in-addr.arpaname = mail.bakrietower.com.

yang diinginkan hasilnya begini

Non-authoritative answer:
242.125.153.203.in-addr.arpaname = mail.epiwalk.com.

-- 
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---
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Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.


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[MDaemon-L] Tidak bisa menerima email

2014-01-28 Terurut Topik Andri - MIS 
On 2014-01-28 17:52, Syafril Hermansyah wrote:
 Saya tidak menemukan host name  IP pada Domain Manager pak.
 Terlampir Setting FQDN kami. Mohon petunjuk kesalahannya.

 Di domain epiwalk.com Isian FQDN for this host: mail.bakrietower.com.

Terima kasih pak, sementara ini saya ganti menjadi mail.bakrietower.com sebelum 
dirubah PTR record-nya.

 Kalau nanti PTR record sudah diubah menjadi mail.epiwalk.com, maka isian
 FQDN for this host = mail.epiwalk.com baik untuk domain epiwalk.com
 maupun bakrietower.com.

Baik Pak.

 Setahu kami PTR record IP tersebut sudah ke mail.epiwalk.com, bagaimana cara 
 mengeceknya ya pak?
 Kalau di PC windows ketik seperti ini dari DOS shell
 $ nslookup 203.153.125.242 8.8.8.8


 yang diinginkan hasilnya begini
 Non-authoritative answer:
 242.125.153.203.in-addr.arpa  name = mail.epiwalk.com.

Terima kasih pak Syafril atas informasinya, kami akan mengajukan perubahan PTR 
record tersebut menjadi mail.epiwalk.com


Salam,
Andri


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[mdaemon-l] Tidak bisa menerima Email

2013-10-22 Terurut Topik Andri 
Selamat siang Pak Syafril,

 

Mohon bantuannya untuk analisa log smtp-in kami berikut ini. Dua hari ini
kami tidak dapat menerima Email dari domain tersebut.

 

Session 124341; child 2

Tue 2013-10-22 13:41:48: [124341:2] Accepting SMTP connection from
[202.51.113.179:1507] to [172.16.16.50:25]

Tue 2013-10-22 13:41:48: [124341:2] -- 220 mail.epiwalk.com ESMTP MDaemon
13.0.4; Tue, 22 Oct 2013 13:41:48 +0700

Tue 2013-10-22 13:41:48: [124341:2] -- EHLO mail.bsu.co.id

Tue 2013-10-22 13:41:48: [124341:2] -- 250-mail.epiwalk.com Hello
mail.bsu.co.id, pleased to meet you

Tue 2013-10-22 13:41:48: [124341:2] -- 250-ETRN

Tue 2013-10-22 13:41:48: [124341:2] -- 250-AUTH LOGIN CRAM-MD5 PLAIN

Tue 2013-10-22 13:41:48: [124341:2] -- 250-8BITMIME

Tue 2013-10-22 13:41:48: [124341:2] -- 250-STARTTLS

Tue 2013-10-22 13:41:48: [124341:2] -- 250 SIZE 1024

Tue 2013-10-22 13:41:48: [124341:2] -- MAIL From:d...@bsu.co.id SIZE=3254

Tue 2013-10-22 13:41:48: [124341:2] Performing SPF lookup (bsu.co.id /
202.51.113.179)

Tue 2013-10-22 13:41:48: [124341:2] *  bsu.co.id 202.51.113.179; matched to
SPF cache

Tue 2013-10-22 13:41:48: [124341:2] *  Result: pass

Tue 2013-10-22 13:41:48: [124341:2]  End SPF results

Tue 2013-10-22 13:41:48: [124341:2] -- 250 d...@bsu.co.id, Sender ok

Tue 2013-10-22 13:41:48: [124341:2] -- RCPT
To:gm.secret...@bakrietower.com

Tue 2013-10-22 13:41:48: [124341:2] Performing DNS-BL lookup (202.51.113.179
- connecting IP)

Tue 2013-10-22 13:42:00: [124341:2] *  zen.spamhaus.org - passed

Tue 2013-10-22 13:42:00: [124341:2]  End DNS-BL results

Tue 2013-10-22 13:42:00: [124341:2] -- 250 gm.secret...@bakrietower.com,
Recipient ok

Tue 2013-10-22 13:42:00: [124341:2] -- DATA

Tue 2013-10-22 13:42:00: [124341:2] Creating temp file (SMTP):
c:\mdaemon\queues\temp\md5076177.tmp

Tue 2013-10-22 13:42:00: [124341:2] -- 354 Enter mail, end with
CRLF.CRLF

Tue 2013-10-22 13:42:01: [124341:2] Message size: 3256 bytes

Tue 2013-10-22 13:42:01: [124341:2] Performing VBR certification (Domain:
bsu.co.id, Auth: SPF)

Tue 2013-10-22 13:42:01: [124341:2] *  File:
c:\mdaemon\queues\temp\md5076177.tmp

Tue 2013-10-22 13:42:01: [124341:2] *  Message-ID:
002b01cecef1$eb4ac870$c1e05950$@co.id

Tue 2013-10-22 13:42:01: [124341:2] *  Certifier (trusted):
vbr.emailcertification.org ...

Tue 2013-10-22 13:42:01: [124341:2] *Querying:
bsu.co.id._vouch.vbr.emailcertification.org ...

Tue 2013-10-22 13:42:12: [124341:2] *Certifier does not recognize that
domain

Tue 2013-10-22 13:42:12: [124341:2] *  Certification result: message not
certified

Tue 2013-10-22 13:42:12: [124341:2]  End VBR results

Tue 2013-10-22 13:42:12: [124341:2] Performing DKIM lookup

Tue 2013-10-22 13:42:12: [124341:2] *  File:
c:\mdaemon\queues\temp\md5076177.tmp

Tue 2013-10-22 13:42:12: [124341:2] *  Message-ID:
002b01cecef1$eb4ac870$c1e05950$@co.id

Tue 2013-10-22 13:42:12: [124341:2] *  Result: neutral

Tue 2013-10-22 13:42:12: [124341:2]  End DKIM results

Tue 2013-10-22 13:42:12: [124341:2] Performing DomainKeys lookup (Sender:
d...@bsu.co.id)

Tue 2013-10-22 13:42:12: [124341:2] *  File:
c:\mdaemon\queues\temp\md5076177.tmp

Tue 2013-10-22 13:42:12: [124341:2] *  Message-ID:
002b01cecef1$eb4ac870$c1e05950$@co.id

Tue 2013-10-22 13:42:12: [124341:2] *  Querying for policy: bsu.co.id

Tue 2013-10-22 13:42:12: [124341:2] *Querying: _domainkey.bsu.co.id ...

Tue 2013-10-22 13:42:24: [124341:2] *DNS: *  Name server reports domain
name unknown

Tue 2013-10-22 13:42:24: [124341:2] *  Result: neutral

Tue 2013-10-22 13:42:24: [124341:2]  End DomainKeys results

Tue 2013-10-22 13:42:24: [124341:2] Message creation successful:
c:\mdaemon\queues\inbound\md5071476.msg

Tue 2013-10-22 13:42:24: [124341:2] -- 250 Ok, message saved Message-ID:
002b01cecef1$eb4ac870$c1e05950$@co.id

Tue 2013-10-22 13:42:24: [124341:2] -- QUIT

Tue 2013-10-22 13:42:24: [124341:2] -- 221 See ya in cyberspace

Tue 2013-10-22 13:42:24: [124341:2] SMTP session successful (Bytes in/out:
3370/452)  

 

Salam,

Andri


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[mdaemon-l] Tidak bisa menerima Email

2013-10-22 Terurut Topik Syafril Hermansyah 
Andri m...@bakrietower.com wrote:


Mohon bantuannya untuk analisa log smtp-in kami berikut ini. Dua hari
ini
kami tidak dapat menerima Email dari domain tersebut.


Tue 2013-10-22 13:42:24: [124341:2] Message creation successful:
c:\mdaemon\queues\inbound\md5071476.msg

Tue 2013-10-22 13:42:24: [124341:2] -- 250 Ok, message saved
Message-ID:
002b01cecef1$eb4ac870$c1e05950$@co.id

Tue 2013-10-22 13:42:24: [124341:2] -- QUIT

Kalau dari smtp-in log mail diterima dengan baik.
Jika recipient tidak merasa tidak menerimanya, periksa ke routing log, cari 
mail tersebut disimpan ke folder \\mdaemon\users\ domain\mailbox tidak?
Kalau tidak, periksa ke antispam log atau content filter log.


-- 
syafril
---
Syafril Hermansyah

Sent from my Android phone with K-9 Mail. Please excuse any typo and my brevity.


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[mdaemon-l] Tidak bisa menerima Email

2013-10-22 Terurut Topik Andri 

Kalau dari smtp-in log mail diterima dengan baik.
Jika recipient tidak merasa tidak menerimanya, periksa ke routing log, cari 
mail tersebut disimpan ke folder \\mdaemon\users\ domain\mailbox tidak?
Kalau tidak, periksa ke antispam log atau content filter log.

Terima kasih pak


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[mdaemon-l] Tidak bisa menerima Email

2013-10-22 Terurut Topik Syafril Hermansyah 
On 2013-10-23 09:07, Andri wrote:
 Kalau tidak, periksa ke antispam log atau content filter log.
 Terima kasih pak

Kalau recipient pakai email client, minta dulu dia periksa ke spam
folder, mungkin nyasar kesitu.



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