[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Rievo Niemrod E

Coba tanyakan ke pengelola MX backup domain ptbmi.com, mungkin sender
host retry to send ke mx backup server.


Baik Pak, coba saya tanyakan ke penyedia layananan,


Apakah user saat minta kirim ulang juga di cc: kan ke alamat domain 
ptbmi.com?


Wah, ternyata sama sender tidak di cc: kan Pak, padahal sudah saya minta 
untuk di cc kan,

sebagai tes.


Terimakasih Pak Syafril atas bantuannya. 



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[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Syafril Hermansyah
On 15/01/19 11.19, Rievo Niemrod E (edp.r...@ptbmi.com) wrote:
>> Ditunggu saja, sender host akan retry to send.
> 
> Email sudah kami tunggu, sampai hari ini email belum masuk Pak


Coba tanyakan ke pengelola MX backup domain ptbmi.com, mungkin sender
host retry to send ke mx backup server.

$ host -t mx ptbmi.com
ptbmi.com mail is handled by 5 bb.ptbmi.com.
ptbmi.com mail is handled by 30 mxin.dnetsurabaya.id.
ptbmi.com mail is handled by 10 avas.dwp.co.id.


> apakah ada langkah / cara lain dari sisi kita, agar tidak terjadi hall
> seperti ini
> karena barusan user meminta sender untuk mengirim ulang di email
> yahoo.nya, bisa masuk.


Apakah user saat minta kirim ulang juga di cc: kan ke alamat domain
ptbmi.com?





-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 18.5.1-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

We are products of our past, but we don't have to be prisoners of it.
--- Rick Warren


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[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Rievo Niemrod E

Pagi Pak Syafril

Mon 2019-01-14 13:46:29.731: [603164] Socket error sending response to 
DATA
Mon 2019-01-14 13:46:29.731: [603164] *  Socket error 10060 - The 
connection timed out.



Sender host memutus koneksi sebelum kirim mail data.



Action apa yang di lakukan Pak, sesuai log di atas ?




Ditunggu saja, sender host akan retry to send.


Email sudah kami tunggu, sampai hari ini email belum masuk Pak

apakah ada langkah / cara lain dari sisi kita, agar tidak terjadi hall 
seperti ini
karena barusan user meminta sender untuk mengirim ulang di email yahoo.nya, 
bisa masuk.


Terimakasih
Rievo 



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[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Syafril Hermansyah
On 14/01/19 15.15, Rievo Niemrod E (edp.r...@ptbmi.com) wrote:
> ada user kami yang tidak bisa menerima email
> berikut log SMPT – (IN) :
>  


> Mon 2019-01-14 13:46:29.731: [603164] Socket error sending response to DATA
> Mon 2019-01-14 13:46:29.731: [603164] *  Socket error 10060 - The connection 
> timed out.


Sender host memutus koneksi sebelum kirim mail data.

> Action apa yang di lakukan Pak, sesuai log di atas ?


Ditunggu saja, sender host akan retry to send.



-- 
syafril
---
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MDaemon-L Moderators, running MDaemon 18.5.1-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

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[mdaemon-l] Tidak bisa menerima email (IP Not Match)

2019-01-14 Terurut Topik Rievo Niemrod E
Selamat Siang

Pak Syafril mohon bantuannya, 
ada user kami yang tidak bisa menerima email
berikut log SMPT – (IN) :

Mon 2019-01-14 13:46:22.558: --
Mon 2019-01-14 13:43:17.514: [603164] Session 603164; child 0005
Mon 2019-01-14 13:43:17.514: [603164] Accepting SMTP connection from 
40.107.66.118:35744 to 172.16.0.6:25
Mon 2019-01-14 13:43:17.516: [603164] --> 220 bb.ptbmi.com ESMTP MDaemon 
18.5.1; Mon, 14 Jan 2019 13:43:17 +0700
Mon 2019-01-14 13:43:17.808: [603164] <-- EHLO 
CAN01-QB1-obe.outbound.protection.outlook.com
Mon 2019-01-14 13:43:17.809: [603164] --> 250-bb.ptbmi.com Hello 
CAN01-QB1-obe.outbound.protection.outlook.com [40.107.66.118], pleased to meet 
you
Mon 2019-01-14 13:43:17.809: [603164] --> 250-ETRN
Mon 2019-01-14 13:43:17.809: [603164] Location Screening hiding AUTH from 
country Canada
Mon 2019-01-14 13:43:17.809: [603164] --> 250-8BITMIME
Mon 2019-01-14 13:43:17.809: [603164] --> 250-ENHANCEDSTATUSCODES
Mon 2019-01-14 13:43:17.809: [603164] --> 250-STARTTLS
Mon 2019-01-14 13:43:17.809: [603164] --> 250 SIZE 3584
Mon 2019-01-14 13:43:18.098: [603164] <-- STARTTLS
Mon 2019-01-14 13:43:18.098: [603164] --> 220 2.7.0 Ready to start TLS
Mon 2019-01-14 13:43:18.698: [603164] SSL negotiation successful (TLS 1.2, 384 
bit key exchange, 256 bit AES encryption)
Mon 2019-01-14 13:43:18.994: [603164] <-- EHLO 
CAN01-QB1-obe.outbound.protection.outlook.com
Mon 2019-01-14 13:43:18.994: [603164] --> 250-bb.ptbmi.com Hello 
CAN01-QB1-obe.outbound.protection.outlook.com [40.107.66.118], pleased to meet 
you
Mon 2019-01-14 13:43:18.994: [603164] --> 250-ETRN
Mon 2019-01-14 13:43:18.994: [603164] Location Screening hiding AUTH from 
country Canada
Mon 2019-01-14 13:43:18.994: [603164] --> 250-8BITMIME
Mon 2019-01-14 13:43:18.994: [603164] --> 250-ENHANCEDSTATUSCODES
Mon 2019-01-14 13:43:18.994: [603164] --> 250 SIZE 3584
Mon 2019-01-14 13:43:19.297: [603164] <-- MAIL 
FROM: SIZE=80617
Mon 2019-01-14 13:43:19.301: [603164] Performing PTR lookup 
(118.66.107.40.IN-ADDR.ARPA)
Mon 2019-01-14 13:43:27.451: [603164] *  D=118.66.107.40.IN-ADDR.ARPA TTL=(59) 
PTR=[mail-eopbgr660118.outbound.protection.outlook.com]
Mon 2019-01-14 13:43:35.372: [603164] *  
D=mail-eopbgr660118.outbound.protection.outlook.com TTL=(5) A=[40.107.66.118]
Mon 2019-01-14 13:43:35.372: [603164]  End PTR results
Mon 2019-01-14 13:43:35.374: [603164] Performing IP lookup 
(CAN01-QB1-obe.outbound.protection.outlook.com)
Mon 2019-01-14 13:43:51.890: [603164] *  
D=CAN01-QB1-obe.outbound.protection.outlook.com TTL=(10) A=[23.103.157.15]
Mon 2019-01-14 13:43:51.890: [603164]  End IP lookup results
Mon 2019-01-14 13:43:51.895: [603164] Performing IP lookup (manulife.com)
Mon 2019-01-14 13:44:00.611: [603164] *  D=manulife.com TTL=(4) 
A=[216.87.148.114]
Mon 2019-01-14 13:44:12.279: [603164] *  P=010 S=002 D=manulife.com TTL=(9) 
MX=[primary.us.email.fireeyecloud.com]
Mon 2019-01-14 13:44:12.279: [603164] *  P=020 S=000 D=manulife.com TTL=(9) 
MX=[alt1.us.email.fireeyecloud.com]
Mon 2019-01-14 13:44:12.279: [603164] *  P=030 S=003 D=manulife.com TTL=(9) 
MX=[alt2.us.email.fireeyecloud.com]
Mon 2019-01-14 13:44:12.279: [603164] *  P=040 S=001 D=manulife.com TTL=(9) 
MX=[alt3.us.email.fireeyecloud.com]
Mon 2019-01-14 13:44:16.363: [603164] *  D=primary.us.email.fireeyecloud.com 
TTL=(4) A=[165.254.91.98]
Mon 2019-01-14 13:44:24.107: [603164] *  D=alt1.us.email.fireeyecloud.com 
TTL=(4) A=[165.254.91.98]
Mon 2019-01-14 13:44:32.250: [603164] *  D=alt2.us.email.fireeyecloud.com 
TTL=(4) A=[165.254.91.98]
Mon 2019-01-14 13:44:39.967: [603164] *  D=alt3.us.email.fireeyecloud.com 
TTL=(4) A=[165.254.91.98]
Mon 2019-01-14 13:44:39.967: [603164]  End IP lookup results
Mon 2019-01-14 13:44:39.967: [603164] Performing SPF lookup 
(CAN01-QB1-obe.outbound.protection.outlook.com / 40.107.66.118)
Mon 2019-01-14 13:44:47.581: [603164] *  Policy: v=spf1 
include:spf.protection.outlook.com -all
Mon 2019-01-14 13:44:47.582: [603164] *  Evaluating 
include:spf.protection.outlook.com: performing lookup
Mon 2019-01-14 13:44:47.582: [603164] *Policy (cache): v=spf1 
ip4:207.46.100.0/24 ip4:207.46.163.0/24 ip4:65.55.169.0/24 ip4:157.56.110.0/23 
ip4:157.55.234.0/24 ip4:213.199.154.0/24 ip4:213.199.180.128/26 
ip4:52.100.0.0/14 include:spfa.protection.outlook.com -all
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:207.46.100.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:207.46.163.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:65.55.169.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:157.56.110.0/23: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:157.55.234.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:213.199.154.0/24: no 
match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:213.199.180.128/26: 
no match
Mon 2019-01-14 13:44:47.582: [603164] *Evaluating ip4:52.100.0.0/14: no 
matc