Re: [MBZ] Yet another computer problem

2011-05-30 Thread Bill Ringgold
I will have to dig it out from the desk, so I might as well take a look.
Thanks, Don

-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of OK Don
Sent: Monday, May 30, 2011 10:09 AM
To: Mercedes Discussion List
Subject: Re: [MBZ] Yet another computer problem

Another possibility is a bad capacitor on the motherboard - we have a few
thousand Dells with bursting caps at work. Look for caps that are bursting
out the top, or leaned over to one side from bursting out the bottom. You
might be able to replace a bad one, though I have no idea if one coul dbe
the cause of a dead USB sub-system.

On Sun, May 29, 2011 at 9:36 PM, Russ Williams  wrote:

> Bill,
> Try pulling the CMOS Battery and replace it with a fresh one.
> I had a client that has a Dell Optiplex that was doing the same thing last
> week.
> Pulled the battery and tested it. Voltage was Ok. Reinstalled it and same
> thing
> No Keyboard present. For Grins and Giggles I installed a brand new
battery.
> Restarted it and Keyboard worked.
> Good luck with the PS2 to USB converters Dell's don't like them.
> I tried 6 on my Optiplex 320 none worked. Yet 4 of the 6 worked on my
> laptop with the
> same keyboard.
>
> Russ W.
> --
>

OK Don
2001 ML320
1992 300D 2.5T
1990 300D 2.5T
1997 Plymouth Grand Voyager
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Re: [MBZ] Yet another computer problem

2011-05-30 Thread OK Don
Another possibility is a bad capacitor on the motherboard - we have a few
thousand Dells with bursting caps at work. Look for caps that are bursting
out the top, or leaned over to one side from bursting out the bottom. You
might be able to replace a bad one, though I have no idea if one coul dbe
the cause of a dead USB sub-system.

On Sun, May 29, 2011 at 9:36 PM, Russ Williams  wrote:

> Bill,
> Try pulling the CMOS Battery and replace it with a fresh one.
> I had a client that has a Dell Optiplex that was doing the same thing last
> week.
> Pulled the battery and tested it. Voltage was Ok. Reinstalled it and same
> thing
> No Keyboard present. For Grins and Giggles I installed a brand new battery.
> Restarted it and Keyboard worked.
> Good luck with the PS2 to USB converters Dell's don't like them.
> I tried 6 on my Optiplex 320 none worked. Yet 4 of the 6 worked on my
> laptop with the
> same keyboard.
>
> Russ W.
> --
>

OK Don
2001 ML320
1992 300D 2.5T
1990 300D 2.5T
1997 Plymouth Grand Voyager
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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Russ Williams

Bill,
Try pulling the CMOS Battery and replace it with a fresh one.
I had a client that has a Dell Optiplex that was doing the same thing 
last week.
Pulled the battery and tested it. Voltage was Ok. Reinstalled it and 
same thing

No Keyboard present. For Grins and Giggles I installed a brand new battery.
Restarted it and Keyboard worked.
Good luck with the PS2 to USB converters Dell's don't like them.
I tried 6 on my Optiplex 320 none worked. Yet 4 of the 6 worked on my 
laptop with the

same keyboard.

Russ W.

On 5/29/2011 6:14 PM, Bill Ringgold wrote:

I would say I have bad luck, but as the last computer I bought that was
actually "in the box" new was Commodore 64 I don't think I have had all that
much bad luck.  This is the third time this calendar year I have had one go
out on me, though, and it is a bit irritating.  Let me ask what I hope is a
fairly simple question for some o you computer guys:  Currently I am running
a 2nd hand Dell desktop with XP, SP3. A couple of weeks ago it started
having trouble recognizing the keyboard [which I had been using for months].
Usually a couple of reboots would have things running again.  Now it goes to
a screen that says I do not have a keyboard [it lies], then to a boot menu
[Ununtu, diagnostics or XP] which I cannot access.  I have tried three
keyboards so far with no success.  From this point I am not sure what to do
next.  I have a variety of diagnostic disks, but they always boot to a menu,
and I have no keyboard or mouse to select anything.  As is usual, storms in
the area - I do have a good surge protector [but no APS].
Any suggestions?  I am thinking at this point it might be time to break down
and actually get a new one, but unfortunately a daughter just needed a lot
of assistance getting her ancient Neon road worthy and I am a tad on the
short-of-funds side.
Suggestions appreciated - Bill R


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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Bill Ringgold
I've been coming to that conclusion, but am loathe to admit defeat [else I
would not have loved and driven a 30 year old 300SD until my wife insisted I
get the nearly flawless S420.  But, when the time is up the time is up.
I'll check on resources and replacement equipment tomorrow.
Thanks all  - Bill R

-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Fmiser
Sent: Sunday, May 29, 2011 9:28 PM
To: Mercedes Discussion List
Subject: Re: [MBZ] Yet another computer problem

> Bill Ringgold wrote:

> Computer is USB only, and I don't have a ps/2 to usb adaptor
> at the moment [two on order].  I could buy a new adaptor, but
> the only ones I can find are $14 and a new keyboard is only
> $12 - and I have 5 already but 4 are ps/2 and the other is the
> usb that quit working - oh, and I did try mom's new usb
> keyboard with no response. It could be some odd combination of
> things I just have not tried as yet.  For the moment I will
> just keep using this old one my wife plays solitaire on and
> wait for my adaptors to arrive or my bank account to recover.

There are some Linux LiveCDs that will, after a timeout, boot
with no input.  But the ones I'm most familiar with boot to a
command prompt!  So those won't help any.

I'm voting for hardware failure.  Either the USB driver chip on
the motherboard, or the portion of the motherboard that
communicates with USB.  A PCI USB card might work if the problem
is the former.

Being a command-line junkie and familiar with Linux, if it were
on my desk, I think I would:
 1. plug it into the local network that has HDCP running
 2. boot with SystemRescue or GRML
 3. login over the network and begin poking around.

I really don't think there's much reason to try anything more
with the existing USB ports.  Seems to me you have proven them
dead. 

--  Philip

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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Fmiser
> Bill Ringgold wrote:

> Computer is USB only, and I don't have a ps/2 to usb adaptor
> at the moment [two on order].  I could buy a new adaptor, but
> the only ones I can find are $14 and a new keyboard is only
> $12 - and I have 5 already but 4 are ps/2 and the other is the
> usb that quit working - oh, and I did try mom's new usb
> keyboard with no response. It could be some odd combination of
> things I just have not tried as yet.  For the moment I will
> just keep using this old one my wife plays solitaire on and
> wait for my adaptors to arrive or my bank account to recover.

There are some Linux LiveCDs that will, after a timeout, boot
with no input.  But the ones I'm most familiar with boot to a
command prompt!  So those won't help any.

I'm voting for hardware failure.  Either the USB driver chip on
the motherboard, or the portion of the motherboard that
communicates with USB.  A PCI USB card might work if the problem
is the former.

Being a command-line junkie and familiar with Linux, if it were
on my desk, I think I would:
 1. plug it into the local network that has HDCP running
 2. boot with SystemRescue or GRML
 3. login over the network and begin poking around.

I really don't think there's much reason to try anything more
with the existing USB ports.  Seems to me you have proven them
dead. 

--  Philip

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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Bill Ringgold
No mouse, and I have tried a daisy chain usb connected to the back [where
the keyboard has been plugged in for months] and the front usb with no
success.  When the keyboard stopped responding the mouse never gets a chance
because I can never respond to the screen menu to load anything.  The only
input I have is on/off.
Bill R


-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Mitch Haley
Sent: Sunday, May 29, 2011 8:08 PM
To: Mercedes Discussion List
Subject: Re: [MBZ] Yet another computer problem

Bill Ringgold wrote:
> When I crawled under the desk I
> discovered that this computer does not have anything but USB.

Does your USB mouse work?
Does the keyboard work when plugged into another USB port?

Mitch.

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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Bill Ringgold
Computer is USB only, and I don't have a ps/2 to usb adaptor at the moment
[two on order].  I could buy a new adaptor, but the only ones I can find are
$14 and a new keyboard is only $12 - and I have 5 already but 4 are ps/2 and
the other is the usb that quit working - oh, and I did try mom's new usb
keyboard with no response. It could be some odd combination of things I just
have not tried as yet.  For the moment I will just keep using this old one
my wife plays solitaire on and wait for my adaptors to arrive or my bank
account to recover.
Bill R 

-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Fmiser
Sent: Sunday, May 29, 2011 8:03 PM
To: Mercedes Discussion List
Subject: Re: [MBZ] Yet another computer problem

> Bill Ringgold wrote:

> Currently I am running a 2nd hand Dell desktop with XP, SP3. A
> couple of weeks ago it started having trouble recognizing the
> keyboard [which I had been using for months]. Usually a couple
> of reboots would have things running again.  Now it goes to a
> screen that says I do not have a keyboard [it lies], then to a
> boot menu [Ununtu, diagnostics or XP] which I cannot access.
> I have tried three keyboards so far with no success.  From
> this point I am not sure what to do next.

If it acts the same with three different software boots, it's
probably hardware.

Is it a USB or PS2 keyboard?  Do you have one of the other type
you can try?

Or stick in a USB card and try a USB keyboard in that.

If none of that works - I'd guess motherboard troubles.

--Philip

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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Bill Ringgold
If there was a way to reach the bios I would try that.  No keyboard is what
it says, but the keyboard and mouse are both gone.
Bill R

-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Rick Knoble
Sent: Sunday, May 29, 2011 7:56 PM
To: Mercedes Discussion List
Subject: Re: [MBZ] Yet another computer problem

You may have to enable USB on startup in the bios before it will recognize a
USB keyboard. I had an old Dell that I had to figure out by trial and error,
when I tried using a wireless keyboard and mouse with it. 

Rick

Sent from my iPhone

On May 29, 2011, at 6:37 PM, "Lee"  wrote:

> I agree. Verify by connecting a USB keyboard and firing up the system.
> 
> FWIW, working keyboards can often be had for a buck or two at Salvation 
> Army and other thrift stores.
> 
> Lee
> 
> Mitch Haley wrote:
>> 
>> USB keyboard?
>> Or even a ps/2 to USB keyboard adapter?
>> It sounds like your PS/2 port is dead.
>> 
>> Mitch.
>> 
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>> 
> 
> 
> 
> 
> 
> 
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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Mitch Haley

Bill Ringgold wrote:

When I crawled under the desk I
discovered that this computer does not have anything but USB.


Does your USB mouse work?
Does the keyboard work when plugged into another USB port?

Mitch.

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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Fmiser
> Bill Ringgold wrote:

> Currently I am running a 2nd hand Dell desktop with XP, SP3. A
> couple of weeks ago it started having trouble recognizing the
> keyboard [which I had been using for months]. Usually a couple
> of reboots would have things running again.  Now it goes to a
> screen that says I do not have a keyboard [it lies], then to a
> boot menu [Ununtu, diagnostics or XP] which I cannot access.
> I have tried three keyboards so far with no success.  From
> this point I am not sure what to do next.

If it acts the same with three different software boots, it's
probably hardware.

Is it a USB or PS2 keyboard?  Do you have one of the other type
you can try?

Or stick in a USB card and try a USB keyboard in that.

If none of that works - I'd guess motherboard troubles.

--Philip

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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Rick Knoble
You may have to enable USB on startup in the bios before it will recognize a 
USB keyboard. I had an old Dell that I had to figure out by trial and error, 
when I tried using a wireless keyboard and mouse with it. 

Rick

Sent from my iPhone

On May 29, 2011, at 6:37 PM, "Lee"  wrote:

> I agree. Verify by connecting a USB keyboard and firing up the system.
> 
> FWIW, working keyboards can often be had for a buck or two at Salvation 
> Army and other thrift stores.
> 
> Lee
> 
> Mitch Haley wrote:
>> 
>> USB keyboard?
>> Or even a ps/2 to USB keyboard adapter?
>> It sounds like your PS/2 port is dead.
>> 
>> Mitch.
>> 
>> ___
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>> For new and used parts go to www.okiebenz.com
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>> 
>> To Unsubscribe or change delivery options go to:
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>> 
>> 
> 
> 
> 
> 
> 
> 
> ___
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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Bill Ringgold
That had been my fervent hope, and I ordered a couple of ps/2 to usb
adaptors, which have not arrived.  When I crawled under the desk I
discovered that this computer does not have anything but USB.  I did try the
USB keyboard from mom's new Windows 7 computer, but that didn't show up
either.
I'm having serious doubts about the parentage of Dell computers.
Bill R  

-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Mitch Haley
Sent: Sunday, May 29, 2011 7:25 PM
To: Mercedes Discussion List
Subject: Re: [MBZ] Yet another computer problem


USB keyboard?
Or even a ps/2 to USB keyboard adapter?
It sounds like your PS/2 port is dead.

Mitch.

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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Lee
I agree. Verify by connecting a USB keyboard and firing up the system.

FWIW, working keyboards can often be had for a buck or two at Salvation 
Army and other thrift stores.

Lee

Mitch Haley wrote:
>
> USB keyboard?
> Or even a ps/2 to USB keyboard adapter?
> It sounds like your PS/2 port is dead.
>
> Mitch.
>
> ___
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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Mitch Haley


USB keyboard?
Or even a ps/2 to USB keyboard adapter?
It sounds like your PS/2 port is dead.

Mitch.

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Re: [MBZ] Yet another computer problem

2011-05-29 Thread Bill Ringgold
Mercedes content:  her Neon was so bad that I let her take my "new" S420 to
Ft. Lauderdale for 4 days. I do love my S420 and my wife's S320, but really
can't do work on either of them, so not any MB questions these days.
Bill R

-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Bill Ringgold
Sent: Sunday, May 29, 2011 7:15 PM
To: 'Mercedes Discussion List'
Subject: [MBZ] Yet another computer problem

I would say I have bad luck, but as the last computer I bought that was
actually "in the box" new was Commodore 64 I don't think I have had all that
much bad luck.  This is the third time this calendar year I have had one go
out on me, though, and it is a bit irritating.  Let me ask what I hope is a
fairly simple question for some o you computer guys:  Currently I am running
a 2nd hand Dell desktop with XP, SP3. A couple of weeks ago it started
having trouble recognizing the keyboard [which I had been using for months].
Usually a couple of reboots would have things running again.  Now it goes to
a screen that says I do not have a keyboard [it lies], then to a boot menu
[Ununtu, diagnostics or XP] which I cannot access.  I have tried three
keyboards so far with no success.  From this point I am not sure what to do
next.  I have a variety of diagnostic disks, but they always boot to a menu,
and I have no keyboard or mouse to select anything.  As is usual, storms in
the area - I do have a good surge protector [but no APS].
Any suggestions?  I am thinking at this point it might be time to break down
and actually get a new one, but unfortunately a daughter just needed a lot
of assistance getting her ancient Neon road worthy and I am a tad on the
short-of-funds side.
Suggestions appreciated - Bill R 


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