Re: [MOPO] WSJ: AOL, Verizon blocking legitimate mail

2006-05-03 Thread JR
Title: AOL Email



David,
 
You wrote:
 
"I have been using AOL since 1991 and I 
don't have a problem. If you disable ALL their email spam filters then 
everything DOES get through."
 
...Logical, but unfortunately not correct. AOL is 
actually bouncing incoming messages from entire servers at the gateway 
level *without* sending those messages on to members accounts, which is where 
your Spam Filters kick in. I know this for a fact. Their incoming servers have 
been bouncing messages I send AOL members using my standard [EMAIL PROTECTED] address for about 4 months 
now. They never even attempt to deliver these messages... 
they just bounce them back, saying that they are "not accepting mail" from 
my server -- but don't say why (even though there is nothing wrong with my 
server and every other service on the planet accepts mail from it). There 
are several AOL members (like Michael) who have me cleared with their Spam 
filters and used to get my messages with no problems, but no longer do -- they 
can't even tell I've tried to send them something. 
 
I've been a professional computer network consultant for 20 
years and know what I'm talking about here. The reason why I now 
specifically label AOL as "do not use for business purposes" is 
because as far as I can tell no other ISP blocks messages wholesale 
based on the originating server at the incoming gateway level like this.  
In the case of AOL, there is nothing an individual member can do to prevent the 
incoming AOL servers from bouncing mail like this. It just happens and the 
individual members don't even know it's been done.
 
But, having said all this several times before, I personally 
am weary of trying to convince AOL users that there is a serious 
problem and simply won't bother to waste my time or theirs anymore. 
 I just wanted give one last warning to those who care to 
listen that it is NOT a wise thing to do to trust your business correspondence 
to an AOL address.
 
-- JR
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Re: [MOPO] WSJ: AOL, Verizon blocking legitimate mail

2006-05-03 Thread Natalie Elliott
Just my 2 cents...

Never had any issues with AOL myself, but my
understanding is that AOL emails get blocked and
bounced. As a Yahoo user I can tell you ALL MSN emails
get deleted, Channing's emails get deleted (neither
AOL or MSN), and even a Yahoo Group I belong to get
deleted (it originates from an AOL account)!  But
that's it, I still get them, I just have to read them
before I trash them. 

>From what I know about the endless dscussions on MOPO
about it, this is NOT the case with AOL filters, where
people simply do not get the emails. There endeth the
comparison.

If AOL users are too stupid to figure out how to get
ALL their emails, well, that's another discussion.

Natalie


--- [EMAIL PROTECTED] wrote:

>  
>  
> This type of response is just comical to me,
> considering the article  clearly 
> states that the blocked e-mail problem applies not
> only to AOL but also  to 
> many other ISP's, including Yahoo and Verizon. Why
> are you recommending  
> switching to Yahoo when the very same article you
> are using to condemn AOL  mentions 
> Yahoo's identical shortcomings?
>  
> Laura
> 
>  
> In a message dated 5/3/2006 3:49:59 P.M. Central
> Daylight Time,  
> [EMAIL PROTECTED] writes:
> 
> Bottom  Line:
> 
> NO ONE should use an AOL email address for business
> purposes.  Not
> ever. If they want to keep AOL, they should get a
> free email  address
> from Yahoo or HotMail and use that for their
> business  correspondence
> (and critical things like their MOPO mail).
> 
> --  JR


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Re: [MOPO] WSJ: AOL, Verizon blocking legitimate mail

2006-05-03 Thread LauraLynnC





This type of response is just comical to me, considering the article 
clearly states that the blocked e-mail problem applies not only to AOL but also 
to many other ISP's, including Yahoo and Verizon. Why are you recommending 
switching to Yahoo when the very same article you are using to condemn AOL 
mentions Yahoo's identical shortcomings?
 
Laura
 
In a message dated 5/3/2006 3:49:59 P.M. Central Daylight Time, 
[EMAIL PROTECTED] writes:
Bottom 
  Line:NO ONE should use an AOL email address for business purposes. 
  Notever. If they want to keep AOL, they should get a free email 
  addressfrom Yahoo or HotMail and use that for their business 
  correspondence(and critical things like their MOPO mail).-- 
  JR- Original Message -From: "David Kusumoto" 
  <[EMAIL PROTECTED]>To: 
  Sent: Wednesday, May 03, 2006 
  10:49Subject: [MOPO] WSJ: AOL, Verizon blocking legitimate 
  mail> It doesn't get anymore official than this to demonstrate 
  how e-mailsto> users of AOL, Verizon or Yahoo are occasionally 
  going into a blackhole . .> .   In this morning's 
  WSJ:>> -koose.>> = = = = = = = = = 
  =>> WALL STREET JOURNAL> May 3, 2006; Page D1> 
  SPAM FILTERS GONE WILD> Spate of Incidents at Verizon, AOL Point to 
  Growing Problem> Of Blocking Legitimate Email> By JESSICA E. 
  VASCELLARO>> Internet companies are taking more aggressive steps 
  to stop the flowof> unwanted email. In a significant number of 
  cases, though, consumerscomplain> that the efforts increasingly are 
  blocking the good along with thebad.>> ** Possibly millions 
  of AOL members were temporarily unable toreceive some> mail from 
  Google Inc.'s Gmail users last week after AOL held upmessages> from 
  some new Gmail servers over concerns it might be spam.>> ** An 
  AOL software update recently resulted in a stoppage of mailthat> 
  mentioned at least 60 Internet addresses. An update of 
  VerizonCommunication> Inc.'s spam filters recently sparked 
  widespread complaints fromconsumers> who were unable to receive and 
  send messages.>> The companies blamed the problems on software 
  glitches orcommunication> failures and often fixed them within 
  hours. Tight precautions arenecessary,> the companies say, since 
  spam can threaten online security andsafety -- a> more serious 
  problem than the nuisance of a few missed messages.>> ** But 
  others say the incidents are a troubling sign that newantispam> 
  measures may be going too far, contributing to everything from lost> 
  real-estate deals and blocked banking transactions to 
  bruisedrelationships> caused by unreturned emails that never got 
  through to friends in thefirst> place.>> Recently, 
  Mark Fleischer, a 24-year-old commercial real-estatebroker in> 
  Tampa, Fla., was waiting for his client's final approval to go aheadand 
  bid> on a $175,000 condo after emailing him a list of the prices 
  forcomparable> properties.>> But Yahoo Inc. blocked 
  his client's response telling him to go aheadwith> the deal, and 
  Mr. Fleischer lost the sale. Yahoo says in such casesit aims> to 
  help the sender fix the problem by sending him a rejectionmessage 
  with> informational links.>> As much as 20% of legitimate 
  bulk commercial email -- which includesmail> users sign up to 
  receive as well as online statements andreceipts -- gets> caught in 
  spam filters, according to Ferris Research, a SanFrancisco-based> 
  market researcher.>> The best filters, however, make such 
  mistakes for email between> acquaintances only about once a month, 
  according to Ferris.>> Most state-of-the art filters now employ 
  filtering techniques thattypically> involve examining the language 
  in the email (does it includecombinations of> words often found in 
  spam but not legitimate email?), the mailserver> sending the email 
  (it is a computer that appears to be affected by avirus?)> and past 
  messages from the sender (has it sent spam before?).>> They also 
  are asking their customers to help.>> ** AOL, a unit of Time 
  Warner Inc., stores messages its users reportas spam> in a database 
  it analyzes for patterns.>> Yahoo continually adjusts its 
  technology based on its members' useof a> "This is spam/Not spam" 
  buttons.>> The steps are generating victories in the war on 
  spam.  The numberof spam> messages the average consumer 
  receives annually fell 17% to 3,253 in2005> from 2003, according to 
  Jupiter Research, and is expected to plummetto> 1,640 by 
  2010.>> ** AOL says its members report that the amount of spam 
  in theirin-boxes has> fallen by more than 75% since the fall of 
  2003.>> But some consumers are complaining about the 
  unint

Re: [MOPO] WSJ: AOL, Verizon blocking legitimate mail

2006-05-03 Thread LENL48



Hi Dave,
I'll second that.
 
Lenny
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Re: [MOPO] WSJ: AOL, Verizon blocking legitimate mail

2006-05-03 Thread David Lieberman
Title: AOL Email





  
  

  
  I have been using AOL since 1991 and I don't have a problem. If you 
  disable ALL their email spam filters then everything DOES get 
  through.
   
  David LiebermanCineMasterpieces.com602 309 
  0500
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Re: [MOPO] WSJ: AOL, Verizon blocking legitimate mail

2006-05-03 Thread JR
Bottom Line:

NO ONE should use an AOL email address for business purposes. Not
ever. If they want to keep AOL, they should get a free email address
from Yahoo or HotMail and use that for their business correspondence
(and critical things like their MOPO mail).

-- JR


- Original Message -
From: "David Kusumoto" <[EMAIL PROTECTED]>
To: 
Sent: Wednesday, May 03, 2006 10:49
Subject: [MOPO] WSJ: AOL, Verizon blocking legitimate mail


> It doesn't get anymore official than this to demonstrate how e-mails
to
> users of AOL, Verizon or Yahoo are occasionally going into a black
hole . .
> .   In this morning's WSJ:
>
> -koose.
>
> = = = = = = = = = =
>
> WALL STREET JOURNAL
> May 3, 2006; Page D1
> SPAM FILTERS GONE WILD
> Spate of Incidents at Verizon, AOL Point to Growing Problem
> Of Blocking Legitimate Email
> By JESSICA E. VASCELLARO
>
> Internet companies are taking more aggressive steps to stop the flow
of
> unwanted email. In a significant number of cases, though, consumers
complain
> that the efforts increasingly are blocking the good along with the
bad.
>
> ** Possibly millions of AOL members were temporarily unable to
receive some
> mail from Google Inc.'s Gmail users last week after AOL held up
messages
> from some new Gmail servers over concerns it might be spam.
>
> ** An AOL software update recently resulted in a stoppage of mail
that
> mentioned at least 60 Internet addresses. An update of Verizon
Communication
> Inc.'s spam filters recently sparked widespread complaints from
consumers
> who were unable to receive and send messages.
>
> The companies blamed the problems on software glitches or
communication
> failures and often fixed them within hours. Tight precautions are
necessary,
> the companies say, since spam can threaten online security and
safety -- a
> more serious problem than the nuisance of a few missed messages.
>
> ** But others say the incidents are a troubling sign that new
antispam
> measures may be going too far, contributing to everything from lost
> real-estate deals and blocked banking transactions to bruised
relationships
> caused by unreturned emails that never got through to friends in the
first
> place.
>
> Recently, Mark Fleischer, a 24-year-old commercial real-estate
broker in
> Tampa, Fla., was waiting for his client's final approval to go ahead
and bid
> on a $175,000 condo after emailing him a list of the prices for
comparable
> properties.
>
> But Yahoo Inc. blocked his client's response telling him to go ahead
with
> the deal, and Mr. Fleischer lost the sale. Yahoo says in such cases
it aims
> to help the sender fix the problem by sending him a rejection
message with
> informational links.
>
> As much as 20% of legitimate bulk commercial email -- which includes
mail
> users sign up to receive as well as online statements and
receipts -- gets
> caught in spam filters, according to Ferris Research, a San
Francisco-based
> market researcher.
>
> The best filters, however, make such mistakes for email between
> acquaintances only about once a month, according to Ferris.
>
> Most state-of-the art filters now employ filtering techniques that
typically
> involve examining the language in the email (does it include
combinations of
> words often found in spam but not legitimate email?), the mail
server
> sending the email (it is a computer that appears to be affected by a
virus?)
> and past messages from the sender (has it sent spam before?).
>
> They also are asking their customers to help.
>
> ** AOL, a unit of Time Warner Inc., stores messages its users report
as spam
> in a database it analyzes for patterns.
>
> Yahoo continually adjusts its technology based on its members' use
of a
> "This is spam/Not spam" buttons.
>
> The steps are generating victories in the war on spam.  The number
of spam
> messages the average consumer receives annually fell 17% to 3,253 in
2005
> from 2003, according to Jupiter Research, and is expected to plummet
to
> 1,640 by 2010.
>
> ** AOL says its members report that the amount of spam in their
in-boxes has
> fallen by more than 75% since the fall of 2003.
>
> But some consumers are complaining about the unintended
consequences.
>
> The latest Verizon hitch left Lauren Weinstein, a computer
consultant from
> Woodland Hills, Calif., unable to help a friend fix his computer
over email
> when the message, along with messages to roughly four more friends
and
> colleagues whose Verizon accounts he subsequently tested, got
blocked.
>
> "I started seeing rejection messages coming back immediately from
Verizon,"
> he says. Mr. Weinstein requested an investigation online. Verizon
says it
> acted to fi

[MOPO] WSJ: AOL, Verizon blocking legitimate mail

2006-05-03 Thread David Kusumoto
It doesn't get anymore official than this to demonstrate how e-mails to 
users of AOL, Verizon or Yahoo are occasionally going into a black hole . . 
.   In this morning's WSJ:


-koose.

= = = = = = = = = =

WALL STREET JOURNAL
May 3, 2006; Page D1
SPAM FILTERS GONE WILD
Spate of Incidents at Verizon, AOL Point to Growing Problem
Of Blocking Legitimate Email
By JESSICA E. VASCELLARO

Internet companies are taking more aggressive steps to stop the flow of 
unwanted email. In a significant number of cases, though, consumers complain 
that the efforts increasingly are blocking the good along with the bad.


** Possibly millions of AOL members were temporarily unable to receive some 
mail from Google Inc.'s Gmail users last week after AOL held up messages 
from some new Gmail servers over concerns it might be spam.


** An AOL software update recently resulted in a stoppage of mail that 
mentioned at least 60 Internet addresses. An update of Verizon Communication 
Inc.'s spam filters recently sparked widespread complaints from consumers 
who were unable to receive and send messages.


The companies blamed the problems on software glitches or communication 
failures and often fixed them within hours. Tight precautions are necessary, 
the companies say, since spam can threaten online security and safety -- a 
more serious problem than the nuisance of a few missed messages.


** But others say the incidents are a troubling sign that new antispam 
measures may be going too far, contributing to everything from lost 
real-estate deals and blocked banking transactions to bruised relationships 
caused by unreturned emails that never got through to friends in the first 
place.


Recently, Mark Fleischer, a 24-year-old commercial real-estate broker in 
Tampa, Fla., was waiting for his client's final approval to go ahead and bid 
on a $175,000 condo after emailing him a list of the prices for comparable 
properties.


But Yahoo Inc. blocked his client's response telling him to go ahead with 
the deal, and Mr. Fleischer lost the sale. Yahoo says in such cases it aims 
to help the sender fix the problem by sending him a rejection message with 
informational links.


As much as 20% of legitimate bulk commercial email -- which includes mail 
users sign up to receive as well as online statements and receipts -- gets 
caught in spam filters, according to Ferris Research, a San Francisco-based 
market researcher.


The best filters, however, make such mistakes for email between 
acquaintances only about once a month, according to Ferris.


Most state-of-the art filters now employ filtering techniques that typically 
involve examining the language in the email (does it include combinations of 
words often found in spam but not legitimate email?), the mail server 
sending the email (it is a computer that appears to be affected by a virus?) 
and past messages from the sender (has it sent spam before?).


They also are asking their customers to help.

** AOL, a unit of Time Warner Inc., stores messages its users report as spam 
in a database it analyzes for patterns.


Yahoo continually adjusts its technology based on its members' use of a 
"This is spam/Not spam" buttons.


The steps are generating victories in the war on spam.  The number of spam 
messages the average consumer receives annually fell 17% to 3,253 in 2005 
from 2003, according to Jupiter Research, and is expected to plummet to 
1,640 by 2010.


** AOL says its members report that the amount of spam in their in-boxes has 
fallen by more than 75% since the fall of 2003.


But some consumers are complaining about the unintended consequences.

The latest Verizon hitch left Lauren Weinstein, a computer consultant from 
Woodland Hills, Calif., unable to help a friend fix his computer over email 
when the message, along with messages to roughly four more friends and 
colleagues whose Verizon accounts he subsequently tested, got blocked.


"I started seeing rejection messages coming back immediately from Verizon," 
he says. Mr. Weinstein requested an investigation online. Verizon says it 
acted to fix the glitch and had email flowing normally within 48 hours.


Samantha McManus, business-strategy manager for the 
technology-care-and-safety group at Microsoft Corp., says the risk of 
regular email getting rejected has risen as spam filtering has improved 
beyond catching only obvious junk mail.


"We constantly have to make a decision about how aggressive we want to be," 
she says.


The dilemma has prompted some companies to push spam-fighting techniques 
designed to more accurately distinguished between wanted and unwanted email.


Over the past couple of years, Microsoft has been trying to prevent spam to 
its Hotmail users through a program called Sender ID that allows Microsoft 
to verify that an email is coming from the domain it claims it is from.


Companies become known as "Sender ID compliant" by publishing a list of IP 
addresses authorized to send mail under th