Re: Cannot Uninstall MQ 5.2.1 from Windows2000

2003-08-21 Thread Rodríguez Alvarez-Querol, Manuel Carlos
Hi Peter,

In the windows registry there is an entry which point to the place where
mqseries.msi is located, or should be located. This entry is
HKEY_CLASSES_ROOT\Installer\Products. In this folder you will find different
entries which correspond to products installed with Microsoft Installer. One
of these entries correspond to MQSeries, the productName in the folder
should be MQSeries. If you expand that tree you will find a new folder
called SourceList. In this folder there is an entry called LastUsedSource.
Try to modify it to your directory where the mqseries.msi is.

I hope this help you.



 -Mensaje original-
 De:   Potkay, Peter M (PLC, IT) [SMTP:[EMAIL PROTECTED]
 Enviado el:   Wednesday, August 20, 2003 23:24
 Para: [EMAIL PROTECTED]
 Asunto:   Cannot Uninstall MQ 5.2.1 from Windows2000

 I am trying to upgrade to 5.3 on a Windows 2000 server, and cannot because
 I
 cannot get rid of the old version.

 If I go to Control Panel...Add/Remove Programs and select MQSeries, the
 uninstall procedure begins, but then an error box gets thrown up saying it
 cannot find the MQSeries.msi file.

 So I instead went straight to the 5.3 Install procedure, which threw me
 into
 Upgrade mode. I clicked install, and it started to work, but again, the
 error came up saying it could not find MQSeries.msi, and the installation
 ended on me.

 I cannot find MQSeries.msi anywhere on this server.

 I tried to uninstall MA88 from Add/ Remove programs, and got the error
 saying it could not find the  IBM MQSeries classes for Java and Java
 Message Service.msi file. And then the uninstall ended on me. I cannot
 find
 this .msi file anywhere either.

 I copied over the entire MA88 Install directory to a temp folder on this
 machine, found the IBM MQSeries classes for Java and Java Message
 Service.msi file, and then tried the MA88 uninstall again. This time when
 the error came up saying it could not find the file, I manually pointed it
 to the temp folder, and it worked. MA88 is uninstalled on this server.


 So I tried the same trick for base MQ. I copied over the entire Install CD
 for 5.2.1, and located the MQSeries.msi file. I tried uninstalling from
 Add/
 Remove programs again, and then manually pointed the uninstall procedure
 to
 the temp folder. No luck. The uninstall ends with a Fatal Error. I tried
 upgrading to 5.3. Fatal error encountered during the upgrade, presumably
 where 5.2.1 is trying to be uninstalled.

 I cannot get rid of 5.2.1 on this server! I tried removing CSD05, and that
 worked, but still the same problem with base 5.2.1. Thankfully, I can get
 MQ
 5.2.1 running again, so the customer is OK, but I can't upgrade this guy.



 We suspect this is related to an automated failed SP3 install for WIN2000
 earlier in the week. It screwed up the ability to open MQExplorer or
 MQServices from the start menu. We thought that is all it did. Looks like
 it
 botched up some other stuff. Below is a quote from the Sys Admin for the
 server explaining THAT problem. Maybe it is related???

 Quote
  I'd like to update you to the issues that have risen on the concentrators
 since we began rolling out the MS security patch and W2K service pack 3.
 As
 you are aware we rolled both SP3 and MS03-026 to the CMS DEV and CTST
 concentrators on 8/5 and 8/7 respectively without any issues, the same was
 true for MQIDEV01 and MQIDEV02.  We use a tool called Update Expert to do
 the scheduling of this type of maintenance, it was used for the initial
 machines as well as machines patched since Monday night.

  Now to the issues. Since Monday night the W2K service pack installs have
 failed through Update Expert while the patch on the other hand hasn't,
 this
 has lead to some shortcuts which are fired off upon logon to become
 corrupted. An indication of this problem would be a pop up message
 indicating that the path to install the product can't be found. The
 product(s) are in fact running, MQ Series and NAV are not affected .

 End Quote


 Peter Potkay
 MQSeries Specialist
 The Hartford Financial Services
 [EMAIL PROTECTED]
 x77906
 IBM MQSeries Certified




 This communication, including attachments, is for the exclusive use of
 addressee and may contain proprietary, confidential or privileged
 information. If you are not the intended recipient, any use, copying,
 disclosure, dissemination or distribution is strictly prohibited. If
 you are not the intended recipient, please notify the sender
 immediately by return email and delete this communication and destroy all
 copies.

 Instructions for managing your mailing list subscription are provided in
 the Listserv General Users Guide available at http://www.lsoft.com
 Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Cannot Uninstall MQ 5.2.1 from Windows2000

2003-08-20 Thread Potkay, Peter M (PLC, IT)
I am trying to upgrade to 5.3 on a Windows 2000 server, and cannot because I
cannot get rid of the old version.

If I go to Control Panel...Add/Remove Programs and select MQSeries, the
uninstall procedure begins, but then an error box gets thrown up saying it
cannot find the MQSeries.msi file.

So I instead went straight to the 5.3 Install procedure, which threw me into
Upgrade mode. I clicked install, and it started to work, but again, the
error came up saying it could not find MQSeries.msi, and the installation
ended on me.

I cannot find MQSeries.msi anywhere on this server.

I tried to uninstall MA88 from Add/ Remove programs, and got the error
saying it could not find the  IBM MQSeries classes for Java and Java
Message Service.msi file. And then the uninstall ended on me. I cannot find
this .msi file anywhere either.

I copied over the entire MA88 Install directory to a temp folder on this
machine, found the IBM MQSeries classes for Java and Java Message
Service.msi file, and then tried the MA88 uninstall again. This time when
the error came up saying it could not find the file, I manually pointed it
to the temp folder, and it worked. MA88 is uninstalled on this server.


So I tried the same trick for base MQ. I copied over the entire Install CD
for 5.2.1, and located the MQSeries.msi file. I tried uninstalling from Add/
Remove programs again, and then manually pointed the uninstall procedure to
the temp folder. No luck. The uninstall ends with a Fatal Error. I tried
upgrading to 5.3. Fatal error encountered during the upgrade, presumably
where 5.2.1 is trying to be uninstalled.

I cannot get rid of 5.2.1 on this server! I tried removing CSD05, and that
worked, but still the same problem with base 5.2.1. Thankfully, I can get MQ
5.2.1 running again, so the customer is OK, but I can't upgrade this guy.



We suspect this is related to an automated failed SP3 install for WIN2000
earlier in the week. It screwed up the ability to open MQExplorer or
MQServices from the start menu. We thought that is all it did. Looks like it
botched up some other stuff. Below is a quote from the Sys Admin for the
server explaining THAT problem. Maybe it is related???

Quote
 I'd like to update you to the issues that have risen on the concentrators
since we began rolling out the MS security patch and W2K service pack 3. As
you are aware we rolled both SP3 and MS03-026 to the CMS DEV and CTST
concentrators on 8/5 and 8/7 respectively without any issues, the same was
true for MQIDEV01 and MQIDEV02.  We use a tool called Update Expert to do
the scheduling of this type of maintenance, it was used for the initial
machines as well as machines patched since Monday night.

 Now to the issues. Since Monday night the W2K service pack installs have
failed through Update Expert while the patch on the other hand hasn't, this
has lead to some shortcuts which are fired off upon logon to become
corrupted. An indication of this problem would be a pop up message
indicating that the path to install the product can't be found. The
product(s) are in fact running, MQ Series and NAV are not affected .

End Quote


Peter Potkay
MQSeries Specialist
The Hartford Financial Services
[EMAIL PROTECTED]
x77906
IBM MQSeries Certified




This communication, including attachments, is for the exclusive use of
addressee and may contain proprietary, confidential or privileged
information. If you are not the intended recipient, any use, copying,
disclosure, dissemination or distribution is strictly prohibited. If
you are not the intended recipient, please notify the sender
immediately by return email and delete this communication and destroy all copies.

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive