Re: Anyone else having trouble contacting MySQL AB?
Somewhere about Mon, 13-Sep-2004 at 07:23PM +0300 (give or take), Egor Egorov wrote:
| Patrick Connolly [EMAIL PROTECTED] wrote:
|
| I've been trying to contact MySQL AB using the contact us link. I
| got a auto-response to the effect that I'd get a real reply in 2 days,
| but that was a week ago. My question was about a login that seems to
| also go into a black hole.
|
| Has anyone else experienced similar?
|
| Uncommon situation. Please try again.
| Which address you are writting to?
Well, I've been at this for weeks now, and tried just about everything
I can think of short of turning up at the office.
I tried emailing the address I received my Order Number from, namely
[EMAIL PROTECTED] That one bounced.
Then I tried logging on with the login and password I was given. Not
recognised, so then I tried sending the email address the Order number
came to (not this one) on the off-chance I made a pasting error
getting the password into the browser. That wasn't recognised, so I
still got nowwhere.
Next I tried the Contact Us link
(http://www.mysql.com/company/contact/) and that's the one that sent
me the autoresponse that promised to have a real reply which didn't
eventuate. I even tried the login and password again, but ... (guess).
I'm beginning to feel like the character in Flan O'Brien's The Third
Policeman about someone who's been dead for 20 years and doesn't know
it.
I'm not really dead, am I? Bummer that. I was thinking of doing the
Certification exam before that happened.
It does seem ominous that others don't have the same experience.
--
___ Patrick Connolly
{~._.~}
_( Y )_ Good judgment comes from experience
(:_~*~_:) Experience comes from bad judgment
(_)-(_)
--
MySQL General Mailing List
For list archives: http://lists.mysql.com/mysql
To unsubscribe:http://lists.mysql.com/[EMAIL PROTECTED]
Re: Anyone else having trouble contacting MySQL AB?
Me too!
I sent my first e-mail in may and I have not received any reply.
Then last week I sent an e-mail to a MySql people (technical people);
he forwarded my question about commercial licenses to the right
contact but I have no lucky: he/she supports north American people
only so I'm looking again for a non technical people in MySql ab
(Europe area).
Is there any human (not computer) people in MySQL admin staff?
The next step I'll do:
write to the MySQL ab ceo/president asking how they can make money
with double license method unsupporting customers who want to buy
some licenses!!
Santino Cusimano
PS: technical support is very good and I appreciate it.
At 21:27 +1200 16-09-2004, Patrick Connolly wrote:
Somewhere about Mon, 13-Sep-2004 at 07:23PM +0300 (give or take),
Egor Egorov wrote:
| Patrick Connolly [EMAIL PROTECTED] wrote:
|
| I've been trying to contact MySQL AB using the contact us link. I
| got a auto-response to the effect that I'd get a real reply in 2 days,
| but that was a week ago. My question was about a login that seems to
| also go into a black hole.
|
| Has anyone else experienced similar?
|
| Uncommon situation. Please try again.
| Which address you are writting to?
Well, I've been at this for weeks now, and tried just about everything
I can think of short of turning up at the office.
I tried emailing the address I received my Order Number from, namely
[EMAIL PROTECTED] That one bounced.
Then I tried logging on with the login and password I was given. Not
recognised, so then I tried sending the email address the Order number
came to (not this one) on the off-chance I made a pasting error
getting the password into the browser. That wasn't recognised, so I
still got nowwhere.
Next I tried the Contact Us link
(http://www.mysql.com/company/contact/) and that's the one that sent
me the autoresponse that promised to have a real reply which didn't
eventuate. I even tried the login and password again, but ... (guess).
I'm beginning to feel like the character in Flan O'Brien's The Third
Policeman about someone who's been dead for 20 years and doesn't know
it.
I'm not really dead, am I? Bummer that. I was thinking of doing the
Certification exam before that happened.
It does seem ominous that others don't have the same experience.
--
___ Patrick Connolly
{~._.~}
_( Y )_ Good judgment comes from experience
(:_~*~_:) Experience comes from bad judgment
(_)-(_)
--
MySQL General Mailing List
For list archives: http://lists.mysql.com/mysql
To unsubscribe:http://lists.mysql.com/[EMAIL PROTECTED]
--
MySQL General Mailing List
For list archives: http://lists.mysql.com/mysql
To unsubscribe:http://lists.mysql.com/[EMAIL PROTECTED]
Anyone else having trouble contacting MySQL AB?
I've been trying to contact MySQL AB using the contact us link. I
got a auto-response to the effect that I'd get a real reply in 2 days,
but that was a week ago. My question was about a login that seems to
also go into a black hole.
Has anyone else experienced similar?
--
___ Patrick Connolly
{~._.~}
_( Y )_ Good judgment comes from experience
(:_~*~_:) Experience comes from bad judgment
(_)-(_)
--
MySQL General Mailing List
For list archives: http://lists.mysql.com/mysql
To unsubscribe:http://lists.mysql.com/[EMAIL PROTECTED]
Re: Anyone else having trouble contacting MySQL AB?
Patrick Connolly [EMAIL PROTECTED] wrote: I've been trying to contact MySQL AB using the contact us link. I got a auto-response to the effect that I'd get a real reply in 2 days, but that was a week ago. My question was about a login that seems to also go into a black hole. Has anyone else experienced similar? Uncommon situation. Please try again. Which address you are writting to? -- For technical support contracts, goto https://order.mysql.com/?ref=ensita This email is sponsored by Ensita.net http://www.ensita.net/ __ ___ ___ __ / |/ /_ __/ __/ __ \/ /Egor Egorov / /|_/ / // /\ \/ /_/ / /__ [EMAIL PROTECTED] /_/ /_/\_, /___/\___\_\___/ MySQL AB / Ensita.net ___/ www.mysql.com -- MySQL General Mailing List For list archives: http://lists.mysql.com/mysql To unsubscribe:http://lists.mysql.com/[EMAIL PROTECTED]
