MySQL Enterprise support now at Oracle?
Wow! We paid for MySQL enterprise plus enterprise support back in the good old days before ORACLE bought MySQL. I just sacrificed the sacred chicken and sprinkled the blood around my computer and went to sign up for support at support.oracle.com. After wading through the crappy Flash interface and telling them my dog's mother's maiden name and all, 3 hours later I got an email saying I was Approved. I feel better. I read a few of the numerous tutorials on HOW TO USE THEIR HELP THING and I still don't understand it. I did a search for MySQL on their site and got NOTHING. Have they dropped all support for MySQL? Is there somewhere else we should go to pay for one on one support for things like my little join query problem? Has anyone else had a good experience with Oracle's MySQL support? Maybe this is a bad dream and I'll wake up soon. Thanks, Jim McNeely -- MySQL General Mailing List For list archives: http://lists.mysql.com/mysql To unsubscribe:http://lists.mysql.com/mysql?unsub=arch...@jab.org
Re: MySQL Enterprise support now at Oracle?
Shawn Green works for Oracle and has been very helpful, and I am happy to eat a little bit of shoe leather! Thanks Shawn! Jim On Mar 10, 2011, at 11:11 AM, Jim McNeely wrote: Wow! We paid for MySQL enterprise plus enterprise support back in the good old days before ORACLE bought MySQL. I just sacrificed the sacred chicken and sprinkled the blood around my computer and went to sign up for support at support.oracle.com. After wading through the crappy Flash interface and telling them my dog's mother's maiden name and all, 3 hours later I got an email saying I was Approved. I feel better. I read a few of the numerous tutorials on HOW TO USE THEIR HELP THING and I still don't understand it. I did a search for MySQL on their site and got NOTHING. Have they dropped all support for MySQL? Is there somewhere else we should go to pay for one on one support for things like my little join query problem? Has anyone else had a good experience with Oracle's MySQL support? Maybe this is a bad dream and I'll wake up soon. Thanks, Jim McNeely -- MySQL General Mailing List For list archives: http://lists.mysql.com/mysql To unsubscribe:http://lists.mysql.com/mysql?unsub=j...@newcenturydata.com -- MySQL General Mailing List For list archives: http://lists.mysql.com/mysql To unsubscribe:http://lists.mysql.com/mysql?unsub=arch...@jab.org
Re: MySQL Enterprise support now at Oracle?
On Thu, Mar 10, 2011 at 5:05 PM, Jim McNeely j...@newcenturydata.com wrote: Shawn Green works for Oracle and has been very helpful, and I am happy to eat a little bit of shoe leather! Thanks Shawn! Jim Check the archives for Shawn's posts. IMNSHO, they are unparalleled in clarity and depth and breadth of useful information. David
