Re: [Nagios-users] Elevated alerts

2009-01-10 Thread jmoseley
In the 'email' contact config, you need all the service notification
options: w,c,u,r,f,s

This is because you want warning and critical alerts sent to email.

In the 'paging' config, gid rid of the following lines:

host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
# Added pager line 01/09/2009
pager gl...@pager.company.com

Then change the service notifications to: c,u,r,f,s

The way you have it now, the paging contact will not get critical alerts.
If your paging email address has a text username (glowe), you need to use
the notify-by-email arguments.  If the user is numerical, then yes, you can
use the notify-by-pager commands.  I mentioned this in my last email.  I've
never researched it, for I've found that if I have a non-numerical user in
an email address and I use the notify-by-pager default CONTACTPAGER macro,
the notification is not sent.


James Moseley




   
 Grant Lowe
To 
   jmose...@corp.xanadoo.com   
 01/10/2009 03:01   cc 
 PMnagios-users@lists.sourceforge.net  
   Subject 
   Re: [Nagios-users] Elevated alerts  
   
   
   
   
   
   






define contact{
contact_name  glowe1
alias Grant
contactgroups solaris-admins
host_notifications_enabled1
service_notifications_enabled 1
host_notification_period  24x7
service_notification_period   24x7
host_notification_options d,u,r,f,s,
service_notification_options  w,u,r,f,s,
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
email gl...@pager.company.com
can_submit_commands   1
retain_status_information 0
retain_nonstatus_information  0
# Added pager line 01/09/2009
pager gl...@pager.company.com
}






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Re: [Nagios-users] Elevated alerts

2009-01-10 Thread Marc Powell

On Jan 10, 2009, at 3:01 PM, Grant Lowe wrote:

> James,
>
> I've got the changes input as we've talked about.  But I'm not  
> getting pages.  I searched the Nagios log and no pages.  Any ideas?   
> I'm at a loss to why.  For what it's worth, here's my contact  
> definitions:
>
> define contact{

> host_notification_options d,u,r
> service_notification_options  w,u,r

What kind of notification are you expecting, a service critical? You  
might need to determine the meaning of these two directives from the  
documentation.

--
Marc


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Re: [Nagios-users] Elevated alerts

2009-01-10 Thread Grant Lowe
James,

I've got the changes input as we've talked about.  But I'm not getting pages.  
I searched the Nagios log and no pages.  Any ideas?  I'm at a loss to why.  For 
what it's worth, here's my contact definitions:

define contact{
contact_name  glowe
alias Grant
contactgroups solaris-admins
host_notifications_enabled1
service_notifications_enabled 1
host_notification_period  24x7
service_notification_period   24x7
# Original line: host_notification_options d,u,r,f,s,
host_notification_options d,u,r
service_notification_options  w,u,r
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
email gl...@company.com
can_submit_commands   1
retain_status_information 0
retain_nonstatus_information  0
}

define contact{
contact_name  glowe1
alias Grant
contactgroups solaris-admins
host_notifications_enabled1
service_notifications_enabled 1
host_notification_period  24x7
service_notification_period   24x7
host_notification_options d,u,r,f,s,
service_notification_options  w,u,r,f,s,
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
email gl...@pager.company.com
can_submit_commands   1
retain_status_information 0
retain_nonstatus_information  0
# Added pager line 01/09/2009
pager gl...@pager.company.com
}




- Original Message 
From: "jmose...@corp.xanadoo.com" 
To: Grant Lowe 
Cc: nagios-users@lists.sourceforge.net
Sent: Friday, January 9, 2009 9:46:03 AM
Subject: Re: [Nagios-users] Elevated alerts

If the email address begins with a number, then use $CONTACTPAGER$ string.
I don't know exactly where those variables are defined, but when sending
email to an address that begins with a number (or perhaps contains an
all-numeric string before the @), I've found that the notification is not
sent if using a command definition that uses CONTACTEMAIL.

In the contacts config, use command definitions that have CONTACTEMAIL when
emailing a 'normal' email address.  Use CONTACTPAGER when emailing a phone
or pager email address where the user string is numeric.

I'm sure the difference is explained in the documentation or mailling list
archives.


James Moseley




  
 Grant Lowe
To 
  jmose...@corp.xanadoo.com  
 01/09/2009 11:30   cc 
 AMnagios-users@lists.sourceforge.net  
   Subject 
   Re: [Nagios-users] Elevated alerts  
  
  
  
  
  
  




Ok.  That helps.  I'll replace the @MAIL_PROG@ with /bin/mail.  Then where
is $CONTACTEMAIL$ defined, so I can add a new variable which I think will
be $CONTACTPAGER$, to replace the $CONTACTEMAIL$ in the command
definitions?

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