Re: [Nagios-users] Escalation issues

2013-05-07 Thread Alex
Hi,

 I have also interval_length=60 in nagios.cfg. I don't understand why
 admins-escal isn't consulted after three consecutive attempts at
 communicating with the service. What am I doing wrong?

 This is a silly question, but are there contacts who are members of the 
 admins-escal group?  And do they have service_notification_options that 
 overlap the ones defined in your escalation?

 I haven't tried using templates for escalations yet.  Have you tried defining 
 an escalation without using a template?

 Does the config page for service escalations show anything?  The URL would 
 end up being something like:
 http://your_nagios_host/nagios/cgi-bin/config.cgi?type=serviceescalationsexpand=mailhost

Thanks for the info. I've ended up almost completely rebuilding the
configuration, trying to understand how it all works and get
notifications working, and stop alerting either too late or too many
times.

I have something that at least works now, but I'm continuing to make
changes to improve it.

Thanks again,
Alex

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Re: [Nagios-users] Escalation issues

2013-05-06 Thread Chris Beattie
On 5/5/2013 11:29 PM, Alex wrote:
 I have also interval_length=60 in nagios.cfg. I don't understand why
 admins-escal isn't consulted after three consecutive attempts at
 communicating with the service. What am I doing wrong?

This is a silly question, but are there contacts who are members of the 
admins-escal group?  And do they have service_notification_options that overlap 
the ones defined in your escalation?

I haven't tried using templates for escalations yet.  Have you tried defining 
an escalation without using a template?

Does the config page for service escalations show anything?  The URL would end 
up being something like:
http://your_nagios_host/nagios/cgi-bin/config.cgi?type=serviceescalationsexpand=mailhost

-- 
-Chris

--
Learn Graph Databases - Download FREE O'Reilly Book
Graph Databases is the definitive new guide to graph databases and 
their applications. This 200-page book is written by three acclaimed 
leaders in the field. The early access version is available now. 
Download your free book today! http://p.sf.net/sfu/neotech_d2d_may
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[Nagios-users] Escalation issues

2013-05-05 Thread Alex
Hi all,

I have a working nagios system on fc17, but I don't think I have the
escalations configured properly. I have the following service
templates defined:

At what point are the services converted to being escalated services
in my sample below?

define service {
namestandard-service-24x7
active_checks_enabled   1
passive_checks_enabled  1
parallelize_check   1
obsess_over_service 1
check_freshness 0
notifications_enabled   1
event_handler_enabled   1
flap_detection_enabled  1
process_perf_data   1
retain_status_information   1
retain_nonstatus_information1
max_check_attempts  5

# number of min between checks
normal_check_interval   4
retry_check_interval1
is_volatile 0
check_period24x7
contact_groups  admins

# re-notify every ten minutes
notification_interval   10
notification_period 24x7
notification_optionsw,u,c,r
register0
}

define serviceescalation {
namecritical-services
first_notification  3
last_notification   10
#contact_groups linux-admins,noc-admins,techs-phones
contact_groups  admins-escal
notification_interval   10
register0
}

I also have a number of services configured such as this:

define service {
use standard-service-24x7
host_name   mailhost
service_description MAILQ-pre
check_command   check-host-alive
}

define serviceescalation {
use critical-services
host_name   mailhost
service_description MAILQ-pre
}

I have also interval_length=60 in nagios.cfg. I don't understand why
admins-escal isn't consulted after three consecutive attempts at
communicating with the service. What am I doing wrong?

Thanks,
Alex

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