[Nagios-users] Help required please for custom OWA monitor

2011-07-27 Thread Roberson, John
Hello,

I have a problem that I am trying to monitor and would be grateful for any 
help. What want to do is check individual emails via outlook web access (OWA) 
for a specific error.

The error occurs when the email is opened and is related to an archiving tool 
we are using. For information, the achieving tool is EAS. The error manifests 
itself in two ways. Firstly when the email is opened via OWA a HTTP 5000 
Internal Server error appears. Is it possible to create a monitor to log on to 
account, open the first email and capture the resulting error?

The second way the error can be detected is by examining the size of the email 
in OWA if the email is 25k it is likely that the problem exists. So my second 
question is, is it possible to monitor a OWA account and check for emails of a 
particular size.

If you have any ideas of how to resolve this issue please contact me.

Regards,

John Roberson
ICT Senior Technical Officer

Room CL2.51a
Clarendon Building
Teesside University
Middlesbrough
TS1 3BA

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Re: [Nagios-users] Help required please for custom OWA monitor

2011-07-27 Thread Martin Hugo
Hi John,

Wow, that's a tall order.  The account used for the monitor would need full 
access to all mailboxes, an admin nightmare in any Exchange environment.  

I am intrigued by the problem though.  Do the suspect emails open correctly in 
a desktop client?  If you examine the messages, what is bloating the size?  Do 
you have message size limits in place, if so, does removing them make the error 
go away?

What, if any, log entries are created on the Exchange server when this occurs?  
Could you simply monitor the event logs for that error?

Not really an answer I'm afraid but it is an interesting problem (albeit 
frustrating for you I'm sure).

Martin T. Hugo
Network Administrator
Hilliard City Schools
Tel: 614-921-7102

From: Roberson, John [j.rober...@tees.ac.uk]
Sent: Wednesday, July 27, 2011 5:31 AM
To: 'nagios-users@lists.sourceforge.net'
Subject: [Nagios-users] FW: Help required please for custom OWA monitor

Hello,

I have a problem that I am trying to monitor and would be grateful for any 
help. What I want to do is check individual emails via outlook web access (OWA) 
for a specific error.

The error occurs when the email is opened and is related to an archiving tool 
we are using. For information, the achieving tool is EAS. The error manifests 
itself in two ways. Firstly when the email is opened via OWA a HTTP 5000 
Internal Server error appears. Is it possible to create a monitor to log on to 
account, open the first email and capture the resulting error?

The second way the error can be detected is by examining the size of the email 
in OWA if the email is 25k it is likely that the problem exists. So my second 
question is, is it possible to monitor a OWA account and check for emails of a 
particular size.

If you have any ideas of how to resolve this issue please contact me.

Regards,

John Roberson
ICT Senior Technical Officer

Room CL2.51a
Clarendon Building
Teesside University
Middlesbrough
TS1 3BA

Internal Extension:2848
Direct line: (01642) 34 2848
Fax: (01642) 34 2925
Mail to:j.rober...@tees.ac.uk

This email (and any attachments) is intended for the above named only and may 
contain private and confidential information.  If this has come to you in error 
you must take no action based on it, nor must you copy or show it to anyone.  
Please notify the originator immediately.


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