Re: [Nagios-users] Notifications by SMS

2007-02-25 Thread Matthew Joyce
Wfiw, we use the email to sms service provided by
http://www.messagemedia.com.au/  (Australia)

It works ok, we use an alternate smtp server which isn't ours.
I'm not overly happy with using smtp-sms, there a lot that can go wrong,
much out of my control.
Message Media does provide APIs which from a very brief look will
contact the sms service via HTTP.
In my mind HTTP (via PHP) is potentially more attractive than using
SMTP.
Still, if there's still pleanty of ways this can fail too.

I'm not sure if it's because the SMTP server we use is part of a cluster
(it is), or load balancing of sms servers, but if there is a lot of
messages they don't arrive in order.

I'm considering having a GSM phone attached to the nagios servers, or a
pci card like this
http://www.amplified.com.au/GSM_Modem.aspx
I would if I could be sure linux was supported and I could craft a
wrapper.


Matthew Joyce 
02 9382 0051 | IT Manager | Children's Cancer Institute Australia for
Medical Research 
 

> -Original Message-
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf 
> Of Jim Avery
> Sent: Saturday, 24 February 2007 9:59 PM
> To: nagios-users@lists.sourceforge.net
> Subject: Re: [Nagios-users] Notifications by SMS
> 
> I use http://www.intellisms.co.uk/ .
> 
> Their options for formatting the mail for translation to SMS 
> are many and varied.  It can split long emails in to multiple 
> SMSs (you specify what the max number is you will allow).  
> SMS replys are fired back by email to the originator (in my 
> case I spoof it back to my own email).
> You can use their web admin pages to see what texts have been 
> sent to whom.  They take either pre-pay or contract payment.  
> With pre-pay, you can specify a list of emails which will get 
> notified when credit drops to a certain number of texts 
> (which you specify).  You can put an endofmessage code in the 
> email so the SMS won't include all the legal and marketing 
> junk the corporate email system appends to every email.
> 
> The feature I really like is you can set up a contact group 
> within the intellisms system, and move contacts in and out of 
> that group using the web interface.  That's handy for me as I 
> can administer the on-call rota that way without bothering to 
> connect to the corporate network.
> 
> The downside of using any of these email-SMS methods is that 
> they won't notify you when your SMTP gateway is down.  
> Ideally I would set up an alternative using POTS or whatever 
> so I could escalate via another route entirely.
> 
> --
> ---
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Re: [Nagios-users] Notifications by SMS

2007-02-24 Thread Chaim Keren Tzion
On Friday 23 February 2007 14:35, Martin Møller Pedersen wrote:
> On 23/02/07, Chaim Keren Tzion <[EMAIL PROTECTED]> wrote:
> > What are the recommended ways to have Nagios send SMS notifications via
> > the net? (Non modem solutions please.) Free and non-free.
> >
> > TIA
>
> But then you will not get any notification if your network has problems !
> A GSM-modem is a good solution.

I agree but I can't get one into my data center.
The upside is that the servers are monitored 24x7 by the collocation staff for 
the type of things that having a GSM-modem would be most essential for, like 
network outages. I just need the SMS's for performance monitoring so I can be 
alerted to problems while they are happening which helps with debugging etc.

>
> Regards
> Martin

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Re: [Nagios-users] Notifications by SMS

2007-02-24 Thread Chaim Keren Tzion
On Friday 23 February 2007 14:28, Derek J. Balling wrote:
> Chaim Keren Tzion wrote:
> > What are the recommended ways to have Nagios send SMS notifications via
> > the net? (Non modem solutions please.) Free and non-free.
>
> Via which "net"? Do you consider a GSM-Terminal solution to be a "modem
> solution"? (I wouldn't FYI, but there's similarities, sure).

What I mean by "net" is Internet.
My servers are in a collocation center and I can't get a GSM modem or serially 
connected GSM-Terminal device in there.

> We installed a Siemens TC65T in our data center and attached it to our
> Nagios server. So our Nagios server has a GSM telephone number
> associated with it, and it can happily issue SMS messages directly OTA
> to our GSM phones.
>
> Like I said, it's not a "modem", but there are similarities. But also a
> lot less error-prone (you'll never get notified a couple hundred times
> after you bring up the mail server, that "the mail system is down", for
> example). Also, since it's OTA, it's not like you have to bring POTS
> service to the box. Contrarily, though, depending on your situation,
> getting a GSM signal in the colo may not be the easiest thing in the world.
>
> Cheers,
> D

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Re: [Nagios-users] Notifications by SMS

2007-02-24 Thread Frost, Mark {PBG}


It seems that most folks who talk about these services (and the ones
that are "good") seem to be referring to services for UK users.  Is this
something that's just more widely used in the UK and Europe that the US?
Anyone recommend any good services for this stuff that would work for US
customers?

Thanks

Mark

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jim
Avery
Sent: Saturday, February 24, 2007 5:59 AM
To: nagios-users@lists.sourceforge.net
Subject: Re: [Nagios-users] Notifications by SMS

I use http://www.intellisms.co.uk/ .

Their options for formatting the mail for translation to SMS are many
and varied.  It can split long emails in to multiple SMSs (you specify
what the max number is you will allow).  SMS replys are fired back by
email to the originator (in my case I spoof it back to my own email).
You can use their web admin pages to see what texts have been sent to
whom.  They take either pre-pay or contract payment.  With pre-pay,
you can specify a list of emails which will get notified when credit
drops to a certain number of texts (which you specify).  You can put
an endofmessage code in the email so the SMS won't include all the
legal and marketing junk the corporate email system appends to every
email.

The feature I really like is you can set up a contact group within the
intellisms system, and move contacts in and out of that group using
the web interface.  That's handy for me as I can administer the
on-call rota that way without bothering to connect to the corporate
network.

The downside of using any of these email-SMS methods is that they
won't notify you when your SMTP gateway is down.  Ideally I would set
up an alternative using POTS or whatever so I could escalate via
another route entirely.


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Re: [Nagios-users] Notifications by SMS

2007-02-24 Thread Jim Avery
I use http://www.intellisms.co.uk/ .

Their options for formatting the mail for translation to SMS are many
and varied.  It can split long emails in to multiple SMSs (you specify
what the max number is you will allow).  SMS replys are fired back by
email to the originator (in my case I spoof it back to my own email).
You can use their web admin pages to see what texts have been sent to
whom.  They take either pre-pay or contract payment.  With pre-pay,
you can specify a list of emails which will get notified when credit
drops to a certain number of texts (which you specify).  You can put
an endofmessage code in the email so the SMS won't include all the
legal and marketing junk the corporate email system appends to every
email.

The feature I really like is you can set up a contact group within the
intellisms system, and move contacts in and out of that group using
the web interface.  That's handy for me as I can administer the
on-call rota that way without bothering to connect to the corporate
network.

The downside of using any of these email-SMS methods is that they
won't notify you when your SMTP gateway is down.  Ideally I would set
up an alternative using POTS or whatever so I could escalate via
another route entirely.

-
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Re: [Nagios-users] Notifications by SMS

2007-02-23 Thread Chaim Keren Tzion
On Friday 23 February 2007 15:07, Andy Shellam (Mailing Lists) wrote:
> I think this could spark an interesting discussion!

I'm going to pipe in and add what I mentioned in a previous post "vicq with 
nagios". Vicq allows sending SMS's or ICQ messages via ICQ, free of charge.
I just have had trouble getting it to work with Nagios. If we can troubleshoot 
this it would be a great free solution which can possibly be expanded for two 
way sending (responding) since ICQ obviously supports this.

Does Nagios have limitations of what type of commands it can run as 
notifications?

> Both AQL and Text Anywhere (providers I've used in the past) take only
> the subject and the body (up to the 160-character limit) as the text
> message body.
> Taking the entire e-mail including headers seems bad practice for the
> obvious reasons of message length restrictions!
>
> TextAnywhere also do some other interesting things, based upon which TA
> domain you send your e-mail to:
>
> - Take the first 11 characters of the e-mail subject as the originator
> ID (instead of your mobile number) and the first 160 characters of the
> body as the text message
> - Take the first 160 characters of the e-mail body as the text message,
> setting the originator ID to your account's default mobile number
> - Take the entire e-mail body and send as many SMSes as needed to send
> the complete message (up to 3 messages will get linked as 1 by your
> handset)
>
> If you use the HTTP gateway there are a lot more options you can do,
> including getting a delivery report back when the message has been
> delivered to the handset (obviously custom programming on your side is
> needed.)
>
> Andy.
>
> Frost, Mark {PBG} wrote:
> > We do this as well (e-mail to [EMAIL PROTECTED]) to receive alerts.
> > What's not so good about this is that most phone companies limit the
> > length of an SMS message.  The provider includes a lot of the e-mail
> > header in the SMS message which eats up a good chunk of that length.  We
> > find that regularly we get the subject, but little or none of the body
> > of the alert message.
> >
> > It would be nice to be able to get just the alert without all the e-mail
> > header crap.  That's what makes the notion of a service that translates
> > the e-mail message more intelligently and sends it via SMS an intriguing
> > idea to us.
> >
> > Mark
>
> -
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-- 
Chaim Keren Tzion
[EMAIL PROTECTED]
+972-(0)54-465-2983
+972-(0)2-53-53-363

ICQ: 2076934
AIM: lifelionzionray
MSN: [EMAIL PROTECTED]
Yahoo: chakatz
Skype: lionslife

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Re: [Nagios-users] Notifications by SMS

2007-02-23 Thread Andy Shellam (Mailing Lists)
I think this could spark an interesting discussion!

Both AQL and Text Anywhere (providers I've used in the past) take only 
the subject and the body (up to the 160-character limit) as the text 
message body.
Taking the entire e-mail including headers seems bad practice for the 
obvious reasons of message length restrictions!

TextAnywhere also do some other interesting things, based upon which TA 
domain you send your e-mail to:

- Take the first 11 characters of the e-mail subject as the originator 
ID (instead of your mobile number) and the first 160 characters of the 
body as the text message
- Take the first 160 characters of the e-mail body as the text message, 
setting the originator ID to your account's default mobile number
- Take the entire e-mail body and send as many SMSes as needed to send 
the complete message (up to 3 messages will get linked as 1 by your handset)

If you use the HTTP gateway there are a lot more options you can do, 
including getting a delivery report back when the message has been 
delivered to the handset (obviously custom programming on your side is 
needed.)

Andy.


Frost, Mark {PBG} wrote:
> We do this as well (e-mail to [EMAIL PROTECTED]) to receive alerts.
> What's not so good about this is that most phone companies limit the
> length of an SMS message.  The provider includes a lot of the e-mail
> header in the SMS message which eats up a good chunk of that length.  We
> find that regularly we get the subject, but little or none of the body
> of the alert message.
>
> It would be nice to be able to get just the alert without all the e-mail
> header crap.  That's what makes the notion of a service that translates
> the e-mail message more intelligently and sends it via SMS an intriguing
> idea to us.
>
> Mark
>
>   

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Re: [Nagios-users] Notifications by SMS

2007-02-23 Thread Frost, Mark {PBG}

We do this as well (e-mail to [EMAIL PROTECTED]) to receive alerts.
What's not so good about this is that most phone companies limit the
length of an SMS message.  The provider includes a lot of the e-mail
header in the SMS message which eats up a good chunk of that length.  We
find that regularly we get the subject, but little or none of the body
of the alert message.

It would be nice to be able to get just the alert without all the e-mail
header crap.  That's what makes the notion of a service that translates
the e-mail message more intelligently and sends it via SMS an intriguing
idea to us.

Mark

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steven
C. Jones
Sent: Friday, February 23, 2007 7:13 AM
To: nagios-users@lists.sourceforge.net
Subject: Re: [Nagios-users] Notifications by SMS

That's basically what we do (sending messages via areacode+phonenumber @
provider.net or com,etc). We've done it via pager and cell phone (SMS)
and it's worked fine for us. Sometimes depending on the load of errors,
you may receive garbage in the text from Nagios, so be prepared - then
again we are still running nagios v. 1.4. 

_
Steven C. Jones - ITECS
(919) 513-4824
'Most people seek after what they do not possess and are enslaved by the
very things they want to acquire.' - Anwar Sadat

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Morris,
Patrick
Sent: Friday, February 23, 2007 3:27 AM
To: Chaim Keren Tzion; nagios-users@lists.sourceforge.net
Subject: Re: [Nagios-users] Notifications by SMS

> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf
> Of Chaim Keren Tzion
> Sent: Thursday, February 22, 2007 4:45 PM
> To: nagios-users@lists.sourceforge.net
> Subject: [Nagios-users] Notifications by SMS
>
> What are the recommended ways to have Nagios send SMS
> notifications via the net? (Non modem solutions please.) Free
> and non-free.

It depends on your provider.  In my case, I send e-mails to an address
set up at my phone company.


-
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Re: [Nagios-users] Notifications by SMS

2007-02-23 Thread Derek J. Balling

Chaim Keren Tzion wrote:
What are the recommended ways to have Nagios send SMS notifications via the 
net? (Non modem solutions please.) Free and non-free.


Via which "net"? Do you consider a GSM-Terminal solution to be a "modem 
solution"? (I wouldn't FYI, but there's similarities, sure).


We installed a Siemens TC65T in our data center and attached it to our 
Nagios server. So our Nagios server has a GSM telephone number 
associated with it, and it can happily issue SMS messages directly OTA 
to our GSM phones.


Like I said, it's not a "modem", but there are similarities. But also a 
lot less error-prone (you'll never get notified a couple hundred times 
after you bring up the mail server, that "the mail system is down", for 
example). Also, since it's OTA, it's not like you have to bring POTS 
service to the box. Contrarily, though, depending on your situation, 
getting a GSM signal in the colo may not be the easiest thing in the world.


Cheers,
D


--
Derek J. Balling
Manager of Systems Administration
Vassar College
124 Raymond Ave
Box 0406 - Computer Center 217
Poughkeepsie, NY 12604
W: (845) 437-7231



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Re: [Nagios-users] Notifications by SMS

2007-02-23 Thread Steven C. Jones
That's basically what we do (sending messages via areacode+phonenumber @ 
provider.net or com,etc). We've done it via pager and cell phone (SMS) and it's 
worked fine for us. Sometimes depending on the load of errors, you may receive 
garbage in the text from Nagios, so be prepared - then again we are still 
running nagios v. 1.4. 

_
Steven C. Jones - ITECS
(919) 513-4824
'Most people seek after what they do not possess and are enslaved by the very 
things they want to acquire.' - Anwar Sadat

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Morris, Patrick
Sent: Friday, February 23, 2007 3:27 AM
To: Chaim Keren Tzion; nagios-users@lists.sourceforge.net
Subject: Re: [Nagios-users] Notifications by SMS

> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf
> Of Chaim Keren Tzion
> Sent: Thursday, February 22, 2007 4:45 PM
> To: nagios-users@lists.sourceforge.net
> Subject: [Nagios-users] Notifications by SMS
>
> What are the recommended ways to have Nagios send SMS
> notifications via the net? (Non modem solutions please.) Free
> and non-free.

It depends on your provider.  In my case, I send e-mails to an address
set up at my phone company.

-
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Re: [Nagios-users] Notifications by SMS

2007-02-23 Thread Morris, Patrick
> -Original Message-
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf 
> Of Chaim Keren Tzion
> Sent: Thursday, February 22, 2007 4:45 PM
> To: nagios-users@lists.sourceforge.net
> Subject: [Nagios-users] Notifications by SMS
> 
> What are the recommended ways to have Nagios send SMS 
> notifications via the net? (Non modem solutions please.) Free 
> and non-free.

It depends on your provider.  In my case, I send e-mails to an address
set up at my phone company.

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Re: [Nagios-users] Notifications by SMS

2007-02-22 Thread Andy Shellam (Mailing Lists)
There are plenty of email-to-SMS providers out there.

www.textanywhere.net
www.aql.com

To name 2 that spring to mind (UK-based.)

They all use pretty much the same approach - send an e-mail to 
@.tld, and it'll relay the 
first 160 characters (or whatever the network allows) of the e-mail to 
the mobile device number.

I've used both AQL and TextAnywhere, TA has a slightly quicker response 
time than AQL on sent messages, and they invoice us on a monthly basis 
rather than having to pre-pay (like AQL, where we often ran into the 
problem of running out of credit, then messages don't get relayed.)

I'm sure there are some free providers that may do this too, but the 
paid ones often implement better solutions (like TA has a HTTP and SOAP 
protocol so you can POST a HTTP request in the correct format to 
generate a text message rather than using e-mail.)

HTH,

Andy.

Chaim Keren Tzion wrote:
> What are the recommended ways to have Nagios send SMS notifications via the 
> net? (Non modem solutions please.) Free and non-free.
>
> TIA
>
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>
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[Nagios-users] Notifications by SMS

2007-02-22 Thread Chaim Keren Tzion
What are the recommended ways to have Nagios send SMS notifications via the 
net? (Non modem solutions please.) Free and non-free.

TIA

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