[Nagios-users] Service Notifications not sending email
OK. So I have the following problem. I receive Host notifications
without any problem - email is working fine on the nagios monitoring
server. I am not, however receiving service notifications and cannot
figure out what the deal is. Any help would be appreciated as I
turned over every stone I can think of. I get the SERVICE
NOTIFICATIONS logged to syslog - but no email sent out. The
notifications are set to on, the timeperiods are correct and the
contacts and contactgroups are setup properly.
I have changed every possible parameter - except of course the right
one - and still no go.
I am running Nagios 2.9 and my configs follow.
Below are all pertinent configs. I am sure it is completely simple
and I am missing something completely obvious.
nagios.cfg:
log_file=/usr/local/nagios/var/nagios.log
cfg_file=/usr/local/nagios/etc/commands.cfg
cfg_file=/usr/local/nagios/etc/localhost.cfg
cfg_file=/usr/local/nagios/etc/contactgroups.cfg
cfg_file=/usr/local/nagios/etc/contacts.cfg
cfg_file=/usr/local/nagios/etc/dependencies.cfg
cfg_file=/usr/local/nagios/etc/escalations.cfg
cfg_file=/usr/local/nagios/etc/hostgroups.cfg
cfg_file=/usr/local/nagios/etc/hosts.cfg
cfg_file=/usr/local/nagios/etc/services.cfg
cfg_file=/usr/local/nagios/etc/servicegroups.cfg
cfg_dir=/usr/local/nagios/etc/local-configs
cfg_dir=/usr/local/nagios/etc/security
object_cache_file=/usr/local/nagios/var/objects.cache
resource_file=/usr/local/nagios/etc/resource.cfg
status_file=/usr/local/nagios/var/status.dat
nagios_user=nagios
nagios_group=nagios
check_external_commands=1
command_check_interval=-1
command_file=/usr/local/nagios/var/rw/nagios.cmd
external_command_buffer_slots=4096
comment_file=/usr/local/nagios/var/comments.dat
downtime_file=/usr/local/nagios/var/downtime.dat
lock_file=/usr/local/nagios/var/nagios.lock
temp_file=/usr/local/nagios/var/nagios.tmp
event_broker_options=-1
log_rotation_method=d
log_archive_path=/usr/local/nagios/var/archives
use_syslog=1
log_notifications=1
log_service_retries=1
log_host_retries=1
log_event_handlers=1
log_initial_states=0
log_external_commands=1
log_passive_checks=1
service_inter_check_delay_method=s
max_service_check_spread=30
service_interleave_factor=s
host_inter_check_delay_method=s
max_host_check_spread=30
max_concurrent_checks=0
service_reaper_frequency=10
check_result_buffer_slots=4096
auto_reschedule_checks=0
auto_rescheduling_interval=30
auto_rescheduling_window=180
sleep_time=0.25
service_check_timeout=60
host_check_timeout=30
event_handler_timeout=30
notification_timeout=30
ocsp_timeout=5
perfdata_timeout=5
retain_state_information=1
state_retention_file=/usr/local/nagios/var/retention.dat
retention_update_interval=60
use_retained_program_state=1
use_retained_scheduling_info=0
interval_length=60
use_aggressive_host_checking=0
execute_service_checks=1
accept_passive_service_checks=1
execute_host_checks=1
accept_passive_host_checks=1
enable_notifications=1
enable_event_handlers=1
process_performance_data=0
obsess_over_services=0
check_for_orphaned_services=1
check_service_freshness=1
service_freshness_check_interval=60
check_host_freshness=0
host_freshness_check_interval=60
aggregate_status_updates=1
status_update_interval=15
enable_flap_detection=0
low_service_flap_threshold=5.0
high_service_flap_threshold=20.0
low_host_flap_threshold=5.0
high_host_flap_threshold=20.0
date_format=us
p1_file=/usr/local/nagios/bin/p1.pl
illegal_object_name_chars=`~!$%^*|'?,()=
illegal_macro_output_chars=`~$|'
use_regexp_matching=0
use_true_regexp_matching=0
admin_email=nagios
admin_pager=pagenagios
daemon_dumps_core=0
localhost.cfg: (only pertinent info)
Host and Service Templates:
define host{
namegeneric-host
notifications_enabled 1
event_handler_enabled 1
flap_detection_enabled 1
failure_prediction_enabled 1
process_perf_data 1
retain_status_information 1
retain_nonstatus_information1
notification_period 24x7
register0
}
define service{
namegeneric-service
active_checks_enabled 1
passive_checks_enabled 1
parallelize_check 1
obsess_over_service 1
check_freshness 0
notifications_enabled 1
event_handler_enabled 1
flap_detection_enabled 1
failure_prediction_enabled 1
process_perf_data 1
retain_status_information 1
retain_nonstatus_information1
is_volatile 0
register0
}
Time Period Declarations:
define timeperiod{
timeperiod_name 24x7
alias 24 Hours A Day, 7 Days A Week
sunday
Re: [Nagios-users] Service Notifications not sending email
-Original Message-
From: [EMAIL PROTECTED] [mailto:nagios-users-
[EMAIL PROTECTED] On Behalf Of Rob Groome
Sent: Wednesday, June 27, 2007 5:10 PM
To: Nagios-users@lists.sourceforge.net
Subject: [Nagios-users] Service Notifications not sending email
Lots of good stuff removed...
When set to the above I get the following in /var/log/messages:
Jun 27 10:44:46 alpha nagios: SERVICE NOTIFICATION: it;system1;Disk -
D:;CRITICAL;notify-by-email;d:\ - total: 213.20 Gb - used: 12.10 Gb
(6%) - free 201.11 Gb (94%)
This is good. Nagios tried to send a notification. That means the
problem is with the notification command forward.
notify-by-email command definition:
# 'notify-by-email' command definition
define command{
command_namenotify-by-email
command_line/usr/bin/printf %b * Nagios *\n
\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$
\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n
\nDate/Time: $DATE$ $TIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\n
$SERVICEPERFDATA$\n$SERVICEACKCOMMENT\n | /bin/mail -s **
$NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE
$ ** $CONTACTEMAIL$
}
Nothing in the mail.log file about email being sent - or trying to be
sent out.
Any help is appreciated! I realize that this is probably a simple
fix as I said before - but it is alluding me at the moment.
In cases like this, it's often very useful to try to manually run the
command that nagios is running to see if it errors out. Have you tried
running the command above as the nagios user? It'll look something like
the following if I've done my substitutions correctly, guessing at some
--
/usr/bin/printf %b * Nagios *\n\nNotification Type:
CRITICAL\n\nService: Disk - D:\nHost: system1\nAddress: 1.1.1.1\nState:
DOWN\n\nDate/Time: Tue Jun 26 23:09:27 CDT 2007\n\nAdditional
Info:\n\nd:\ - total: 213.20 Gb - used: 12.10 Gb (6%) - free 201.11 Gb
(94%)\n /=2132MB;7844;7854;89;7874\n\n | /bin/mail -s ** CRITICAL
alert - system1/Disk - D: is CRITICAL ** [EMAIL PROTECTED]
I also prefer to use /bin/echo -e instead of /usr/bin/printf %b
myself. It seems to have less problems with things like d:\ in plugin
output.
--
Marc
-
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Re: [Nagios-users] Service Notifications not sending email
When set to the above I get the following in /var/log/messages:
Jun 27 10:44:46 alpha nagios: SERVICE NOTIFICATION: it;system1;Disk -
D:;CRITICAL;notify-by-email;d:\ - total: 213.20 Gb - used: 12.10 Gb
(6%) - free 201.11 Gb (94%)
notify-by-email command definition:
# 'notify-by-email' command definition
define command{
command_namenotify-by-email
command_line/usr/bin/printf %b * Nagios *\n
\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$
\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n
\nDate/Time: $DATE$ $TIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\n
$SERVICEPERFDATA$\n$SERVICEACKCOMMENT\n | /bin/mail -s **
$NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE
$ ** $CONTACTEMAIL$
}
This is fixed now thanks to help from Marc Powell who led me in the
right direction.
If you look at the command_line for the above notification command
you will notice that the $SERVICEACKCOMMENT does not have the
trailing $ for the variable. Because of this - the email for the
service notifications are not sent out - and there is also no error
associated with that problem. I added in the $ at the end of the
variable and now the service notifications are working again.
Crazy easy, but so simple to miss. Thanks again Marc!
Rob
-
This SF.net email is sponsored by DB2 Express
Download DB2 Express C - the FREE version of DB2 express and take
control of your XML. No limits. Just data. Click to get it now.
http://sourceforge.net/powerbar/db2/
___
Nagios-users mailing list
Nagios-users@lists.sourceforge.net
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::: Please include Nagios version, plugin version (-v) and OS when reporting
any issue.
::: Messages without supporting info will risk being sent to /dev/null
