[Nagios-users] check_openmanage: Amperage probe 0 [System Board System Level] reads 0 W

2011-01-27 Thread Tom Sommer
Hi,

After upgrading OpenManage to version 6.4.0 on a DELL R410,
check_openmanage 3.6.4 returns

CRITICAL: Amperage probe 0 [System Board System Level] reads 0 W

Is this due to OpenManage changing behavior (bug), or is the hardware
really faulty? (doubtful) :)

I know I could just disable amperage checks, but I'd like not to.

Anyone else seen this?

Thanks
// Tom


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Re: [Nagios-users] check_openmanage: Amperage probe 0 [System Board System Level] reads 0 W

2011-01-27 Thread Trond Hasle Amundsen
Tom Sommer m...@tomsommer.dk writes:

 After upgrading OpenManage to version 6.4.0 on a DELL R410,
 check_openmanage 3.6.4 returns

 CRITICAL: Amperage probe 0 [System Board System Level] reads 0 W

 Is this due to OpenManage changing behavior (bug), or is the hardware
 really faulty? (doubtful) :)

Hi Tom,

Most likely this is some sort of bug in OpenManage, or something went
wrong during upgrade. You should confirm the fault by running

  omreport chassis pwrmonitoring

Investigate the Status field. The only accepted value is Ok.

 I know I could just disable amperage checks, but I'd like not to.

 Anyone else seen this?

Sorry, no. Very often these problems are resolved simply by restarting
OpenManage on the monitored server, or a reboot. The next step is to
re-install OpenManage in case something was missed during
install/upgrade. If all else fails, contact Dell support.

Cheers,
-- 
Trond H. Amundsen t.h.amund...@usit.uio.no
Center for Information Technology Services, University of Oslo

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Download using promo code Free_Logger_4_Dev2Dev. Offer expires 
February 28th, so secure your free ArcSight Logger TODAY! 
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Re: [Nagios-users] check_openmanage: 'Amperage probe 0 [System Board System Level] reads 0 W'

2011-01-27 Thread Tom Sommer
On Thu, January 27, 2011 17:43, Trond Hasle Amundsen wrote:
 Tom Sommer m...@tomsommer.dk writes:


 After upgrading OpenManage to version 6.4.0 on a DELL R410,
 check_openmanage 3.6.4 returns

 CRITICAL: Amperage probe 0 [System Board System Level] reads 0 W


 Is this due to OpenManage changing behavior (bug), or is the hardware
 really faulty? (doubtful) :)

 Most likely this is some sort of bug in OpenManage, or something went
 wrong during upgrade. You should confirm the fault by running

 omreport chassis pwrmonitoring

# omreport chassis pwrmonitoring

Power Consumption Information is not available on this system because all
the Power Supply units on your system do not support PMBus or the firmware
on your system does not support power monitoring.

(Running CentOS)

 I know I could just disable amperage checks, but I'd like not to.

 Anyone else seen this?


 Sorry, no. Very often these problems are resolved simply by restarting
 OpenManage on the monitored server, or a reboot. The next step is to
 re-install OpenManage in case something was missed during install/upgrade.
 If all else fails, contact Dell support.

Tried all but the latter - guess it's a DELL bug.

Thanks

// Tom


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Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
Finally, a world-class log management solution at an even better price-free!
Download using promo code Free_Logger_4_Dev2Dev. Offer expires 
February 28th, so secure your free ArcSight Logger TODAY! 
http://p.sf.net/sfu/arcsight-sfd2d
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Re: [Nagios-users] check_openmanage: 'Amperage probe 0 [System Board System Level] reads 0 W'

2011-01-27 Thread Trond Hasle Amundsen
Tom Sommer m...@tomsommer.dk writes:

 After upgrading OpenManage to version 6.4.0 on a DELL R410,
 check_openmanage 3.6.4 returns

 CRITICAL: Amperage probe 0 [System Board System Level] reads 0 W


 Is this due to OpenManage changing behavior (bug), or is the hardware
 really faulty? (doubtful) :)

 Most likely this is some sort of bug in OpenManage, or something went
 wrong during upgrade. You should confirm the fault by running

 omreport chassis pwrmonitoring

 # omreport chassis pwrmonitoring

 Power Consumption Information is not available on this system because all
 the Power Supply units on your system do not support PMBus or the firmware
 on your system does not support power monitoring.

Strange.. if the system doesn't support power monitoring, the plugin
shouldn't complain about it. Are you using check_openmanage via SNMP or
locally?

(I'm guessing SNMP, and if so there are obvious inconsistencies
between what OMSA displays through omreport and what is available via
SNMP.)

Did power monitoring work at all before upgrading OMSA?

 Anyone else seen this?

 Sorry, no. Very often these problems are resolved simply by restarting
 OpenManage on the monitored server, or a reboot. The next step is to
 re-install OpenManage in case something was missed during install/upgrade.
 If all else fails, contact Dell support.

 Tried all but the latter - guess it's a DELL bug.

I forgot one other possible cause: old BIOS and/or firmware. Newer
versions of OMSA often need relatively up-to-date BIOS and firmware
versions to function normally. You should upgrade all BIOS and firmware
on the server.

Cheers,
-- 
Trond H. Amundsen t.h.amund...@usit.uio.no
Center for Information Technology Services, University of Oslo

--
Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
Finally, a world-class log management solution at an even better price-free!
Download using promo code Free_Logger_4_Dev2Dev. Offer expires 
February 28th, so secure your free ArcSight Logger TODAY! 
http://p.sf.net/sfu/arcsight-sfd2d
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