Re: [Nagios-users] Elevated alerts
Hi James,
One question/problem with this. I'm not getting any pages or email on when
services are showing up as critical in the nagios.log. For example:
[1231773440] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;SOFT;1;PROCS CRITICAL: 13 processes with STATE = Z
[1231773500] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;SOFT;2;PROCS CRITICAL: 23 processes with STATE = Z
[1231773560] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;SOFT;3;PROCS CRITICAL: 21 processes with STATE = Z
[1231773620] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;SOFT;4;PROCS CRITICAL: 32 processes with STATE = Z
[1231773680] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;HARD;5;PROCS CRITICAL: 18 processes with STATE = Z
[1231747200] CURRENT SERVICE STATE: blarney;Check Remote Number of
Processes;CRITICAL;HARD;5;PROCS CRITICAL: 1388 processes
Any thoughts?
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Sunday, January 11, 2009 5:38:33 PM
Subject: Re: [Nagios-users] Elevated alerts
You've got it backwards below. In the original email, you wanted only
warnings to go to email and warnings and critical alerts to go the 'pager'
address. Remove the 'c' from the service notification options for the
email config and add a 'w' for the paging config.
James Moseley
Grant Lowe
gl...@sbcglobal.
net To
jmose...@corp.xanadoo.com
01/11/2009 06:21 cc
PMnagios-users@lists.sourceforge.net
Subject
Re: [Nagios-users] Elevated alerts
Hi James,
I think I understand it a little bit better. As far as numerical users, do
you mean when a page is sent to a paging service, somehow, the user name is
converted to, a numerical user that the paging service uses? That makes
sense I guess because you have to have a phone number to call for the page.
As far as the notification tags, do these look correct, with what I'm
trying to do?
define contact{
# Email config
...
host_notification_options d,u,r,f,s
service_notification_options w,c,u,r,f,s
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
...
}
And the other:
define contact{
# Paging config
...
host_notification_options d,u,r,f,s
service_notification_options c,u,r,f,s
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
# host_notification_commandsnotify-host-by-pager
# service_notification_commands notify-service-by-pager
...
}
Thanks for hanging in there with me!
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Saturday, January 10, 2009 5:18:29 PM
Subject: Re: [Nagios-users] Elevated alerts
In the 'email' contact config, you need all the service notification
options: w,c,u,r,f,s
This is because you want warning and critical alerts sent to email.
In the 'paging' config, gid rid of the following lines:
host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
# Added pager line 01/09/2009
pagergl...@pager.company.com
Then change the service notifications to: c,u,r,f,s
The way you have it now, the paging contact will not get critical alerts.
If your paging email address has a text username (glowe), you need to use
the notify-by-email arguments. If the user is numerical, then yes, you can
use the notify-by-pager commands. I mentioned this in my last email. I've
never researched it, for I've found that if I have a non-numerical user in
an email address and I use the notify-by-pager default CONTACTPAGER macro
Re: [Nagios-users] Elevated alerts
Grant Lowe gl...@sbcglobal.net wrote: Hi James, One question/problem with this. I'm not getting any pages or email on when services are showing up as critical in the nagios.log. For example: [1231773440] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;SOFT;1;PROCS CRITICAL: 13 processes with STATE = Z [1231773500] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;SOFT;2;PROCS CRITICAL: 23 processes with STATE = Z [1231773560] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;SOFT;3;PROCS CRITICAL: 21 processes with STATE = Z [1231773620] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;SOFT;4;PROCS CRITICAL: 32 processes with STATE = Z [1231773680] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;HARD;5;PROCS CRITICAL: 18 processes with STATE = Z [1231747200] CURRENT SERVICE STATE: blarney;Check Remote Number of Processes;CRITICAL;HARD;5;PROCS CRITICAL: 1388 processes Any thoughts? As I was telling another poster, make the config as simple as can be until you get this issue worked out. ;-) Meaning, use the default notification macros and setup one host and one contact definition until you get this working. Have you checked your notifiction options in your 'Check Remote Zombie Processes' service definition? notification_options[w,u,c,r,f,s] You most certainly want to have a 'c' in there. Are notifictions enabled for this service (as defined in the service template you are probably using)? James -- Check out the new SourceForge.net Marketplace. It is the best place to buy or sell services for just about anything Open Source. http://p.sf.net/sfu/Xq1LFB ___ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null
Re: [Nagios-users] Elevated alerts
Also, do you have any escalations or service dependencies that could be blocking the notification? James Moseley James Moseley/BTV/PEGAS US To Grant Lowe gl...@sbcglobal.net 01/12/2009 10:06 cc AMnagios-users@lists.sourceforge.net Subject Re: [Nagios-users] Elevated alerts (Document link: James Moseley) Grant Lowe gl...@sbcglobal.net wrote: Hi James, One question/problem with this. I'm not getting any pages or email on when services are showing up as critical in the nagios.log. For example: [1231773440] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;SOFT;1;PROCS CRITICAL: 13 processes with STATE = Z [1231773500] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;SOFT;2;PROCS CRITICAL: 23 processes with STATE = Z [1231773560] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;SOFT;3;PROCS CRITICAL: 21 processes with STATE = Z [1231773620] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;SOFT;4;PROCS CRITICAL: 32 processes with STATE = Z [1231773680] SERVICE ALERT: blarney;Check Remote Zombie Processes;CRITICAL;HARD;5;PROCS CRITICAL: 18 processes with STATE = Z [1231747200] CURRENT SERVICE STATE: blarney;Check Remote Number of Processes;CRITICAL;HARD;5;PROCS CRITICAL: 1388 processes Any thoughts? As I was telling another poster, make the config as simple as can be until you get this issue worked out. ;-) Meaning, use the default notification macros and setup one host and one contact definition until you get this working. Have you checked your notifiction options in your 'Check Remote Zombie Processes' service definition? notification_options[w,u,c,r,f,s] You most certainly want to have a 'c' in there. Are notifictions enabled for this service (as defined in the service template you are probably using)? James -- This SF.net email is sponsored by: SourcForge Community SourceForge wants to tell your story. http://p.sf.net/sfu/sf-spreadtheword ___ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null
Re: [Nagios-users] Elevated alerts
James,
I thought I was trying to make this config as simple as possible. I'm only
monitoring five UNIX boxes right now. Hopefully going to expand that soon with
Nagios :-
The hosts I'm monitoring didn't have any notification options, but they do now.
All six. This is what I have for the zombie processes:
define service{
host_name blarney,frogmore,katz,dunvegan,redfort
hostgroup_name solaris-servers
service_description Check Remote Zombie Processes
check_command check_nrpe!check_zombie_procs
max_check_attempts 5
notification_interval 60
check_period24x7
notification_optionsw,u,c,r,f,s
}
I don't have services disabled or enabled right now in any of the related
service definitions (like the one above). Do I need to explicitly turn them
on? I thought they were already on, considering I'm getting notifications
already through email. Please advise. Thanks.
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Monday, January 12, 2009 8:06:00 AM
Subject: Re: [Nagios-users] Elevated alerts
Grant Lowe gl...@sbcglobal.net wrote:
Hi James,
One question/problem with this. I'm not getting any pages or email on
when services are showing up as critical in the nagios.log. For example:
[1231773440] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;SOFT;1;PROCS CRITICAL: 13 processes with STATE = Z
[1231773500] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;SOFT;2;PROCS CRITICAL: 23 processes with STATE = Z
[1231773560] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;SOFT;3;PROCS CRITICAL: 21 processes with STATE = Z
[1231773620] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;SOFT;4;PROCS CRITICAL: 32 processes with STATE = Z
[1231773680] SERVICE ALERT: blarney;Check Remote Zombie
Processes;CRITICAL;HARD;5;PROCS CRITICAL: 18 processes with STATE = Z
[1231747200] CURRENT SERVICE STATE: blarney;Check Remote Number of
Processes;CRITICAL;HARD;5;PROCS CRITICAL: 1388 processes
Any thoughts?
As I was telling another poster, make the config as simple as can be until
you get this issue worked out. ;-) Meaning, use the default notification
macros and setup one host and one contact definition until you get this
working. Have you checked your notifiction options in your 'Check Remote
Zombie Processes' service definition?
notification_options[w,u,c,r,f,s]
You most certainly want to have a 'c' in there. Are notifictions enabled
for this service (as defined in the service template you are probably
using)?
James
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Re: [Nagios-users] Elevated alerts
Hi James,
Good news. I followed your advice and read some more about the definitions.
But the thing that really helped was twofold: One was there was no reference
to a global service template. The other thing was adding the contact for the
service definition. There's a lot to this thing!
Many thanks for staying the course!
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Monday, January 12, 2009 9:21:03 AM
Subject: Re: [Nagios-users] Elevated alerts
Grant, you've got me really confused now. For starters, I would strongly
encourage you to go back and read the documentation on object defitions.
It may be that by default notifications are enabled and that notification
options are also set to something as default.
With that said, since it appears the service definition below doesn't
contain a reference to a global service template, I don't see where you
have told the 'check remote zombie processes' service who to send alerts
to. You either need a contacts or contacts_group argument to define who
the service should send alerts to, something like:
contactsglowe1
How are your other service definitions setup? If somehow email is working
for the 'email' contact, but not for the 'paging' contact, then the contact
macro you have set up as definied by the contact-by-pager definition is
most likely the culprit. You're going to have to start with a known
working contact macro and edit it until you get it working. Start by
sending both critical and warning alerts to the working contact., then
create new contacts with different alert options making sure you add those
contacts to the contacts definition of the service definition.
Lastly, have you verified your config?
nagios -v /path/to/nagios.cfg
This will tell you if your config is generally OK.
James Moseley
Grant Lowe
gl...@sbcglobal.
net To
jmose...@corp.xanadoo.com
01/12/2009 10:55 cc
AMnagios-users@lists.sourceforge.net
Subject
Re: [Nagios-users] Elevated alerts
James,
I thought I was trying to make this config as simple as possible. I'm only
monitoring five UNIX boxes right now. Hopefully going to expand that soon
with Nagios :-
The hosts I'm monitoring didn't have any notification options, but they do
now. All six. This is what I have for the zombie processes:
define service{
host_name blarney,frogmore,katz,dunvegan,redfort
hostgroup_name solaris-servers
service_description Check Remote Zombie Processes
check_command check_nrpe!check_zombie_procs
max_check_attempts 5
notification_interval 60
check_period24x7
notification_optionsw,u,c,r,f,s
}
I don't have services disabled or enabled right now in any of the related
service definitions (like the one above). Do I need to explicitly turn
them on? I thought they were already on, considering I'm getting
notifications already through email. Please advise. Thanks.
--
This SF.net email is sponsored by:
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any issue.
::: Messages without supporting info will risk being sent to /dev/null
Re: [Nagios-users] Elevated alerts
Hi James,
I think I understand it a little bit better. As far as numerical users, do you
mean when a page is sent to a paging service, somehow, the user name is
converted to, a numerical user that the paging service uses? That makes sense
I guess because you have to have a phone number to call for the page.
As far as the notification tags, do these look correct, with what I'm trying to
do?
define contact{
# Email config
...
host_notification_options d,u,r,f,s
service_notification_options w,c,u,r,f,s
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
...
}
And the other:
define contact{
# Paging config
...
host_notification_options d,u,r,f,s
service_notification_options c,u,r,f,s
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
# host_notification_commandsnotify-host-by-pager
# service_notification_commands notify-service-by-pager
...
}
Thanks for hanging in there with me!
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Saturday, January 10, 2009 5:18:29 PM
Subject: Re: [Nagios-users] Elevated alerts
In the 'email' contact config, you need all the service notification
options: w,c,u,r,f,s
This is because you want warning and critical alerts sent to email.
In the 'paging' config, gid rid of the following lines:
host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
# Added pager line 01/09/2009
pagergl...@pager.company.com
Then change the service notifications to: c,u,r,f,s
The way you have it now, the paging contact will not get critical alerts.
If your paging email address has a text username (glowe), you need to use
the notify-by-email arguments. If the user is numerical, then yes, you can
use the notify-by-pager commands. I mentioned this in my last email. I've
never researched it, for I've found that if I have a non-numerical user in
an email address and I use the notify-by-pager default CONTACTPAGER macro,
the notification is not sent.
James Moseley
Grant Lowe
gl...@sbcglobal.
net To
jmose...@corp.xanadoo.com
01/10/2009 03:01 cc
PMnagios-users@lists.sourceforge.net
Subject
Re: [Nagios-users] Elevated alerts
define contact{
contact_name glowe1
alias Grant
contactgroups solaris-admins
host_notifications_enabled1
service_notifications_enabled 1
host_notification_period 24x7
service_notification_period 24x7
host_notification_options d,u,r,f,s,
service_notification_options w,u,r,f,s,
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
emailgl...@pager.company.com
can_submit_commands 1
retain_status_information 0
retain_nonstatus_information 0
# Added pager line 01/09/2009
pagergl...@pager.company.com
}
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Nagios-users
Re: [Nagios-users] Elevated alerts
Hi Marc,
Thanks. Yes, I'm trying to setup a service critical. I hope I've got it. In
the email I sent to James, I think I got it right, but it never hurts to have a
second set of eyes, does it? :-
- Original Message
From: Marc Powell m...@ena.com
To: nagios-users Mailinglist nagios-users@lists.sourceforge.net
Sent: Saturday, January 10, 2009 4:55:54 PM
Subject: Re: [Nagios-users] Elevated alerts
On Jan 10, 2009, at 3:01 PM, Grant Lowe wrote:
James,
I've got the changes input as we've talked about. But I'm not
getting pages. I searched the Nagios log and no pages. Any ideas?
I'm at a loss to why. For what it's worth, here's my contact
definitions:
define contact{
host_notification_options d,u,r
service_notification_options w,u,r
What kind of notification are you expecting, a service critical? You
might need to determine the meaning of these two directives from the
documentation.
--
Marc
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::: Please include Nagios version, plugin version (-v) and OS when reporting
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::: Messages without supporting info will risk being sent to /dev/null
Re: [Nagios-users] Elevated alerts
You've got it backwards below. In the original email, you wanted only
warnings to go to email and warnings and critical alerts to go the 'pager'
address. Remove the 'c' from the service notification options for the
email config and add a 'w' for the paging config.
James Moseley
Grant Lowe
gl...@sbcglobal.
net To
jmose...@corp.xanadoo.com
01/11/2009 06:21 cc
PMnagios-users@lists.sourceforge.net
Subject
Re: [Nagios-users] Elevated alerts
Hi James,
I think I understand it a little bit better. As far as numerical users, do
you mean when a page is sent to a paging service, somehow, the user name is
converted to, a numerical user that the paging service uses? That makes
sense I guess because you have to have a phone number to call for the page.
As far as the notification tags, do these look correct, with what I'm
trying to do?
define contact{
# Email config
...
host_notification_options d,u,r,f,s
service_notification_options w,c,u,r,f,s
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
...
}
And the other:
define contact{
# Paging config
...
host_notification_options d,u,r,f,s
service_notification_options c,u,r,f,s
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
# host_notification_commandsnotify-host-by-pager
# service_notification_commands notify-service-by-pager
...
}
Thanks for hanging in there with me!
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Saturday, January 10, 2009 5:18:29 PM
Subject: Re: [Nagios-users] Elevated alerts
In the 'email' contact config, you need all the service notification
options: w,c,u,r,f,s
This is because you want warning and critical alerts sent to email.
In the 'paging' config, gid rid of the following lines:
host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
# Added pager line 01/09/2009
pagergl...@pager.company.com
Then change the service notifications to: c,u,r,f,s
The way you have it now, the paging contact will not get critical alerts.
If your paging email address has a text username (glowe), you need to use
the notify-by-email arguments. If the user is numerical, then yes, you can
use the notify-by-pager commands. I mentioned this in my last email. I've
never researched it, for I've found that if I have a non-numerical user in
an email address and I use the notify-by-pager default CONTACTPAGER macro,
the notification is not sent.
James Moseley
Grant Lowe
gl...@sbcglobal.
net To
jmose...@corp.xanadoo.com
01/10/2009 03:01 cc
PMnagios-users@lists.sourceforge.net
Subject
Re: [Nagios-users] Elevated alerts
define contact{
contact_name glowe1
alias Grant
contactgroups solaris-admins
host_notifications_enabled1
service_notifications_enabled 1
host_notification_period 24x7
service_notification_period 24x7
host_notification_options d,u,r,f,s,
service_notification_options w,u,r,f,s,
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service
Re: [Nagios-users] Elevated alerts
James,
I've got the changes input as we've talked about. But I'm not getting pages.
I searched the Nagios log and no pages. Any ideas? I'm at a loss to why. For
what it's worth, here's my contact definitions:
define contact{
contact_name glowe
alias Grant
contactgroups solaris-admins
host_notifications_enabled1
service_notifications_enabled 1
host_notification_period 24x7
service_notification_period 24x7
# Original line: host_notification_options d,u,r,f,s,
host_notification_options d,u,r
service_notification_options w,u,r
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
email gl...@company.com
can_submit_commands 1
retain_status_information 0
retain_nonstatus_information 0
}
define contact{
contact_name glowe1
alias Grant
contactgroups solaris-admins
host_notifications_enabled1
service_notifications_enabled 1
host_notification_period 24x7
service_notification_period 24x7
host_notification_options d,u,r,f,s,
service_notification_options w,u,r,f,s,
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
email gl...@pager.company.com
can_submit_commands 1
retain_status_information 0
retain_nonstatus_information 0
# Added pager line 01/09/2009
pager gl...@pager.company.com
}
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Friday, January 9, 2009 9:46:03 AM
Subject: Re: [Nagios-users] Elevated alerts
If the email address begins with a number, then use $CONTACTPAGER$ string.
I don't know exactly where those variables are defined, but when sending
email to an address that begins with a number (or perhaps contains an
all-numeric string before the @), I've found that the notification is not
sent if using a command definition that uses CONTACTEMAIL.
In the contacts config, use command definitions that have CONTACTEMAIL when
emailing a 'normal' email address. Use CONTACTPAGER when emailing a phone
or pager email address where the user string is numeric.
I'm sure the difference is explained in the documentation or mailling list
archives.
James Moseley
Grant Lowe
gl...@sbcglobal.
net To
jmose...@corp.xanadoo.com
01/09/2009 11:30 cc
AMnagios-users@lists.sourceforge.net
Subject
Re: [Nagios-users] Elevated alerts
Ok. That helps. I'll replace the @MAIL_PROG@ with /bin/mail. Then where
is $CONTACTEMAIL$ defined, so I can add a new variable which I think will
be $CONTACTPAGER$, to replace the $CONTACTEMAIL$ in the command
definitions?
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Re: [Nagios-users] Elevated alerts
On Jan 10, 2009, at 3:01 PM, Grant Lowe wrote:
James,
I've got the changes input as we've talked about. But I'm not
getting pages. I searched the Nagios log and no pages. Any ideas?
I'm at a loss to why. For what it's worth, here's my contact
definitions:
define contact{
host_notification_options d,u,r
service_notification_options w,u,r
What kind of notification are you expecting, a service critical? You
might need to determine the meaning of these two directives from the
documentation.
--
Marc
--
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Re: [Nagios-users] Elevated alerts
In the 'email' contact config, you need all the service notification
options: w,c,u,r,f,s
This is because you want warning and critical alerts sent to email.
In the 'paging' config, gid rid of the following lines:
host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
# Added pager line 01/09/2009
pager gl...@pager.company.com
Then change the service notifications to: c,u,r,f,s
The way you have it now, the paging contact will not get critical alerts.
If your paging email address has a text username (glowe), you need to use
the notify-by-email arguments. If the user is numerical, then yes, you can
use the notify-by-pager commands. I mentioned this in my last email. I've
never researched it, for I've found that if I have a non-numerical user in
an email address and I use the notify-by-pager default CONTACTPAGER macro,
the notification is not sent.
James Moseley
Grant Lowe
gl...@sbcglobal.
net To
jmose...@corp.xanadoo.com
01/10/2009 03:01 cc
PMnagios-users@lists.sourceforge.net
Subject
Re: [Nagios-users] Elevated alerts
define contact{
contact_name glowe1
alias Grant
contactgroups solaris-admins
host_notifications_enabled1
service_notifications_enabled 1
host_notification_period 24x7
service_notification_period 24x7
host_notification_options d,u,r,f,s,
service_notification_options w,u,r,f,s,
host_notification_commandsnotify-host-by-email
service_notification_commands notify-service-by-email
host_notification_commandsnotify-host-by-pager
service_notification_commands notify-service-by-pager
email gl...@pager.company.com
can_submit_commands 1
retain_status_information 0
retain_nonstatus_information 0
# Added pager line 01/09/2009
pager gl...@pager.company.com
}
--
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just about anything Open Source.
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Re: [Nagios-users] Elevated alerts
Thank you for the response. I like your idea. I think I need to embellish it
some. A couple of questions about it.
In our environment, I think I only have to make one change. Here's what
currently happens. A regular email goes to u...@company.com, but pages go to
u...@pager.company.com. So I thought I would setup the paging like this (at
least for starters):
The notify-by-email works just fine. Don't want to mess with this one.
# 'notify-by-email' command definition
define command{
command_namenotify-by-email
command_line/usr/bin/printf %b * Nagios @VERSION@
*\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost:
$HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time:
$LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$ | @MAIL_PROG@ -s **
$NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **
$CONTACTEMAIL$
}
Here's a notfiy-by-pager that I would like to use. Just a clone of the
notify-by-email, but modified for pages.
# 'notify-by-pager' command definition
define command{
command_namenotify-by-pager
command_line/usr/bin/printf %b * Nagios @VERSION@
*\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService:
$SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState:
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
Info:\n\n$SERVICEOUTPUT$ | @MAIL_PROG@ -s ** $NOTIFICATIONTYPE$ alert
- $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ ** $CONTACTEMAIL$
}
How would I modify notify-by-pager to send to the u...@pager.company.com we
use? I'm
asking because I only see @MAIL_PROG@, no /bin/mail anywhere, like in
the notify-host-by-email and notify-service-by-email definitions. I think I
would then use the two different contacts for the same person as you said in
your email.
Does this sound like reasonable?
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Thursday, January 8, 2009 4:33:30 PM
Subject: Re: [Nagios-users] Elevated alerts
Grant Lowe gl...@sbcglobal.net wrote:
Hi All,
I'm trying to figure out how an elevated alert would work. This one isn't
exactly clear to me from the documentation. So say, I have an alert that
gets elevated, from a WARNING alert to a CRITICAL alert, how can you
get Nagios to send off something say to a pager as well as email? I think
I have my setups good now, and I'm seeing states of WARNING, CRITICAL, and
RECOVERY in email, but I'm not sure how to implement these changes.
Thanks!
The easiest thing to do is just to send all alerts to both an email and
pager/phone. If you want to send warnings to just email addresses, and
then send critical alerts to both the email and pager address for a
particular contact, then one way to do that would be to create two contacts
for the same person. In the first contact (for warnings) entry, you'd have
something like:
service_notification_optionsw,u,,r
host_notification_options d,u,r
service_notification_commands notify-by-email
host_notification_commands host-notify-by-email
In the *critical* contact entry, you'd have:
service_notification_optionsu,c,r
host_notification_options d,u,r
service_notification_commands notify-by-epager
host_notification_commands host-notify-by-epager
service_notification_commands notify-by-email
host_notification_commands host-notify-by-email
Then you'd make both contacts the member of the same contact group. In the
above example, when a service goes to warning state, the contact would be
sent an email only. When the service goes to critical, the contact would
get both an email and a pager/phone alert. In the above scenario, the
contact would get duplicate emails for unreachable and recovery states, so
you may want to adjust that to your needs.
--
Check out the new SourceForge.net Marketplace.
It is the best place to buy or sell services for
just about anything Open Source.
http://p.sf.net/sfu/Xq1LFB
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::: Please include Nagios version, plugin version (-v) and OS when reporting
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::: Messages without supporting info will risk being sent to /dev/null
Re: [Nagios-users] Elevated alerts
You wouldn't need to modify the notify-by-pager command you already have
setup. After all, you are still sending mail to an email address. I don't
know why your command definitions have @mail_p...@. That must be defined
someplace else in another config file if it's working. If that command
isn't working, simply replace that variable string with /bin/mail.
James Moseley
Grant Lowe
gl...@sbcglobal.
net To
jmose...@corp.xanadoo.com
01/09/2009 10:52 cc
AMnagios-users@lists.sourceforge.net
Subject
Re: [Nagios-users] Elevated alerts
Thank you for the response. I like your idea. I think I need to embellish
it some. A couple of questions about it.
In our environment, I think I only have to make one change. Here's what
currently happens. A regular email goes to u...@company.com, but pages go
to u...@pager.company.com. So I thought I would setup the paging like this
(at least for starters):
The notify-by-email works just fine. Don't want to mess with this one.
# 'notify-by-email' command definition
define command{
command_namenotify-by-email
command_line/usr/bin/printf %b * Nagios @VERSION@
*\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService:
$SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState:
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
Info:\n\n$SERVICEOUTPUT$ | @MAIL_PROG@ -s ** $NOTIFICATIONTYPE$ alert -
$HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ ** $CONTACTEMAIL$
}
Here's a notfiy-by-pager that I would like to use. Just a clone of the
notify-by-email, but modified for pages.
# 'notify-by-pager' command definition
define command{
command_namenotify-by-pager
command_line/usr/bin/printf %b * Nagios @VERSION@
*\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService:
$SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState:
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
Info:\n\n$SERVICEOUTPUT$ | @MAIL_PROG@ -s ** $NOTIFICATIONTYPE$ alert
- $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ ** $CONTACTEMAIL$
}
How would I modify notify-by-pager to send to the u...@pager.company.com
we use? I'm
asking because I only see @MAIL_PROG@, no /bin/mail anywhere, like in
the notify-host-by-email and notify-service-by-email definitions. I think
I would then use the two different contacts for the same person as you said
in your email.
Does this sound like reasonable?
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Thursday, January 8, 2009 4:33:30 PM
Subject: Re: [Nagios-users] Elevated alerts
Grant Lowe gl...@sbcglobal.net wrote:
Hi All,
I'm trying to figure out how an elevated alert would work. This one isn't
exactly clear to me from the documentation. So say, I have an alert that
gets elevated, from a WARNING alert to a CRITICAL alert, how can you
get Nagios to send off something say to a pager as well as email? I think
I have my setups good now, and I'm seeing states of WARNING, CRITICAL, and
RECOVERY in email, but I'm not sure how to implement these changes.
Thanks!
The easiest thing to do is just to send all alerts to both an email and
pager/phone. If you want to send warnings to just email addresses, and
then send critical alerts to both the email and pager address for a
particular contact, then one way to do that would be to create two contacts
for the same person. In the first contact (for warnings) entry, you'd have
something like:
service_notification_optionsw,u,,r
host_notification_options d,u,r
service_notification_commands notify-by-email
host_notification_commands host-notify-by-email
In the *critical* contact entry, you'd have:
service_notification_optionsu,c,r
host_notification_options d,u,r
service_notification_commands notify-by-epager
host_notification_commands host-notify
Re: [Nagios-users] Elevated alerts
Ok. That helps. I'll replace the @MAIL_PROG@ with /bin/mail. Then where is
$CONTACTEMAIL$ defined, so I can add a new variable which I think will be
$CONTACTPAGER$, to replace the $CONTACTEMAIL$ in the command definitions?
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Friday, January 9, 2009 9:18:43 AM
Subject: Re: [Nagios-users] Elevated alerts
You wouldn't need to modify the notify-by-pager command you already have
setup. After all, you are still sending mail to an email address. I don't
know why your command definitions have @mail_p...@. That must be defined
someplace else in another config file if it's working. If that command
isn't working, simply replace that variable string with /bin/mail.
James Moseley
Grant Lowe
gl...@sbcglobal.
net To
jmose...@corp.xanadoo.com
01/09/2009 10:52 cc
AMnagios-users@lists.sourceforge.net
Subject
Re: [Nagios-users] Elevated alerts
Thank you for the response. I like your idea. I think I need to embellish
it some. A couple of questions about it.
In our environment, I think I only have to make one change. Here's what
currently happens. A regular email goes to u...@company.com, but pages go
to u...@pager.company.com. So I thought I would setup the paging like this
(at least for starters):
The notify-by-email works just fine. Don't want to mess with this one.
# 'notify-by-email' command definition
define command{
command_namenotify-by-email
command_line/usr/bin/printf %b * Nagios @VERSION@
*\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService:
$SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState:
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
Info:\n\n$SERVICEOUTPUT$ | @MAIL_PROG@ -s ** $NOTIFICATIONTYPE$ alert -
$HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ ** $CONTACTEMAIL$
}
Here's a notfiy-by-pager that I would like to use. Just a clone of the
notify-by-email, but modified for pages.
# 'notify-by-pager' command definition
define command{
command_namenotify-by-pager
command_line/usr/bin/printf %b * Nagios @VERSION@
*\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService:
$SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState:
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
Info:\n\n$SERVICEOUTPUT$ | @MAIL_PROG@ -s ** $NOTIFICATIONTYPE$ alert
- $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ ** $CONTACTEMAIL$
}
How would I modify notify-by-pager to send to the u...@pager.company.com
we use? I'm
asking because I only see @MAIL_PROG@, no /bin/mail anywhere, like in
the notify-host-by-email and notify-service-by-email definitions. I think
I would then use the two different contacts for the same person as you said
in your email.
Does this sound like reasonable?
- Original Message
From: jmose...@corp.xanadoo.com jmose...@corp.xanadoo.com
To: Grant Lowe gl...@sbcglobal.net
Cc: nagios-users@lists.sourceforge.net
Sent: Thursday, January 8, 2009 4:33:30 PM
Subject: Re: [Nagios-users] Elevated alerts
Grant Lowe gl...@sbcglobal.net wrote:
Hi All,
I'm trying to figure out how an elevated alert would work. This one isn't
exactly clear to me from the documentation. So say, I have an alert that
gets elevated, from a WARNING alert to a CRITICAL alert, how can you
get Nagios to send off something say to a pager as well as email? I think
I have my setups good now, and I'm seeing states of WARNING, CRITICAL, and
RECOVERY in email, but I'm not sure how to implement these changes.
Thanks!
The easiest thing to do is just to send all alerts to both an email and
pager/phone. If you want to send warnings to just email addresses, and
then send critical alerts to both the email and pager address for a
particular contact, then one way to do that would be to create two contacts
for the same person. In the first contact (for warnings) entry, you'd have
something
Re: [Nagios-users] Elevated alerts
If the email address begins with a number, then use $CONTACTPAGER$ string. I don't know exactly where those variables are defined, but when sending email to an address that begins with a number (or perhaps contains an all-numeric string before the @), I've found that the notification is not sent if using a command definition that uses CONTACTEMAIL. In the contacts config, use command definitions that have CONTACTEMAIL when emailing a 'normal' email address. Use CONTACTPAGER when emailing a phone or pager email address where the user string is numeric. I'm sure the difference is explained in the documentation or mailling list archives. James Moseley Grant Lowe gl...@sbcglobal. net To jmose...@corp.xanadoo.com 01/09/2009 11:30 cc AMnagios-users@lists.sourceforge.net Subject Re: [Nagios-users] Elevated alerts Ok. That helps. I'll replace the @MAIL_PROG@ with /bin/mail. Then where is $CONTACTEMAIL$ defined, so I can add a new variable which I think will be $CONTACTPAGER$, to replace the $CONTACTEMAIL$ in the command definitions? -- Check out the new SourceForge.net Marketplace. It is the best place to buy or sell services for just about anything Open Source. http://p.sf.net/sfu/Xq1LFB ___ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null
Re: [Nagios-users] Elevated alerts
Grant Lowe gl...@sbcglobal.net wrote: Hi All, I'm trying to figure out how an elevated alert would work. This one isn't exactly clear to me from the documentation. So say, I have an alert that gets elevated, from a WARNING alert to a CRITICAL alert, how can you get Nagios to send off something say to a pager as well as email? I think I have my setups good now, and I'm seeing states of WARNING, CRITICAL, and RECOVERY in email, but I'm not sure how to implement these changes. Thanks! The easiest thing to do is just to send all alerts to both an email and pager/phone. If you want to send warnings to just email addresses, and then send critical alerts to both the email and pager address for a particular contact, then one way to do that would be to create two contacts for the same person. In the first contact (for warnings) entry, you'd have something like: service_notification_optionsw,u,,r host_notification_options d,u,r service_notification_commands notify-by-email host_notification_commands host-notify-by-email In the *critical* contact entry, you'd have: service_notification_optionsu,c,r host_notification_options d,u,r service_notification_commands notify-by-epager host_notification_commands host-notify-by-epager service_notification_commands notify-by-email host_notification_commands host-notify-by-email Then you'd make both contacts the member of the same contact group. In the above example, when a service goes to warning state, the contact would be sent an email only. When the service goes to critical, the contact would get both an email and a pager/phone alert. In the above scenario, the contact would get duplicate emails for unreachable and recovery states, so you may want to adjust that to your needs. -- Check out the new SourceForge.net Marketplace. It is the best place to buy or sell services for just about anything Open Source. http://p.sf.net/sfu/Xq1LFB ___ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null
