NAT monitoring

2002-06-25 Thread Matt Duggan


Hi,

I'm currently working on a project to determine
if it is possible to provide a cross-vendor NAT
management/monitoring solution. I would like to
know what your thoughts are regarding NAT management
and ideally...

1. What hardware do you use with NAT and in what
configuration?  (just general info, not configs ;-)  )
2. What do you use to monitor/manage NAT? (opensource?)
3. What corners, if any, did you have to cut?
4. Are you aware of any vendor-specific MIBs solely
for NAT? - I seem to remember a draft a while ago.

Any other thoughts or comments would also be most useful.

regards,
Matt.

_
Join the world’s largest e-mail service with MSN Hotmail. 
http://www.hotmail.com




Re: packet inspection and privacy

2002-06-25 Thread David Charlap


Steven M. Bellovin wrote:
 Mark Kent writes:

 I recently claimed that, in the USA, there is a law that prohibits an
 ISP from inspecting packets in a telecommunications network for
 anything other than traffic statistics or debugging.

 Was I correct?
 
 No.  Or at least you weren't; the Patriot Act may have changed it.
 (I assume you're talking about U.S. law.)
 
 There was a quirk in the wording of the law -- what you say is correct 
 for *telephone* companies, but not ISPs.

You're referring to common carrier status, I think.

This isn't exclusively restricted to phone companies, but that's the way 
it is right now.  I think it may also apply to non-voice carriers that 
sell circuits.  I'm pretty certain that it does not apply to ISPs.

A common carrier is not allowed to monitor/filter traffic on customer 
circuits.  They also can't be held responsible for the traffic on those 
circuits.

-- David





Re: packet inspection and privacy

2002-06-25 Thread Steven M. Bellovin


In message [EMAIL PROTECTED], David Charlap writes:

Steven M. Bellovin wrote:
 Mark Kent writes:

 I recently claimed that, in the USA, there is a law that prohibits an
 ISP from inspecting packets in a telecommunications network for
 anything other than traffic statistics or debugging.

 Was I correct?
 
 No.  Or at least you weren't; the Patriot Act may have changed it.
 (I assume you're talking about U.S. law.)
 
 There was a quirk in the wording of the law -- what you say is correct 
 for *telephone* companies, but not ISPs.

You're referring to common carrier status, I think.

No, I'm referring to the wiretap act.  And this is based on conversations
with various Federal prosecutors.


This isn't exclusively restricted to phone companies, but that's the way 
it is right now.  I think it may also apply to non-voice carriers that 
sell circuits.  I'm pretty certain that it does not apply to ISPs.

A common carrier is not allowed to monitor/filter traffic on customer 
circuits.  They also can't be held responsible for the traffic on those 
circuits.


I'm referring to 18 USC 2510 and 2511, which you can find at
http://www4.law.cornell.edu/uscode/18/2510.html and 2511.html.  In 
particular, 18 USC 2511(2)(a)(i) says:

It shall not be unlawful under this chapter for an operator
of a switchboard, or an officer, employee, or agent of a
provider of wire or electronic communication service, whose
facilities are used in the transmission of a wire or
electronic communication, to intercept, disclose, or use
that communication in the normal course of his employment
while engaged in any activity which is a necessary incident
to the rendition of his service or to the protection of
the rights or property of the provider of that service,
except that a provider of wire communication service to
the public shall not utilize service observing or random
monitoring except for mechanical or service quality control
checks.

Note that the ban on random monitoring applies to a provider of wire
service communication services.  2510(1) defines wire communication
as aural transfer, i.e., voice.  ISPs provide electronic communication
services, as defined in 2510(12);

''electronic communication'' means any transfer of signs,
signals, writing, images, sounds, data, or intelligence of
any nature transmitted in whole or in part by a wire, radio,
electromagnetic, photoelectronic or photooptical system
that affects interstate or foreign commerce, but does not
include -

(A) any wire or oral communication;

(B) any communication made through a tone-only paging
device;

(C) any communication from a tracking device (as defined
in section 3117 of this title); or

(D) electronic funds transfer information stored by a
financial institution in a communications system used for
the electronic storage and transfer of funds;

I'll let a real lawyer tell me what category VoIP or EFT over the Internet
falls under...

Btw, I referred to Eckenwiler's presentation.  See 
http://www.nanog.org/mtg-0010/justice.html for the full thing; see
especially slide 12, which discusses what system operators can do,
and the part that says phone companies more restricted than ISPs.
Eckenwiler is an attorney at DoJ.  And yes, I was the one who suggested
that he speak at NANOG, precisely to clear up some of these points.

Oh yes -- since I have the statute in front of me, see 2511(2)(a)(ii)(B):

No provider of wire or electronic communication service,
officer, employee, or agent thereof, or landlord, custodian,
or other specified person shall disclose the existence of
any interception or surveillance or the device used to
accomplish the interception or surveillance with respect
to which the person has been furnished a court order or
certification under this chapter, except as may otherwise
be required by legal process and then only after prior
notification to the Attorney General or to the principal
prosecuting attorney of a State or any political subdivision
of a State, as may be appropriate. Any such disclosure,
shall render such person liable for the civil damages
provided for in section 2520.



Re: Bet on with my boss

2002-06-25 Thread Pawlukiewicz Jane



Martin Hannigan wrote:
 
 Regards,
 
 --
 Martin Hannigan [EMAIL PROTECTED]
 Boston, MA  http://www.fugawi.net
 
 On Fri, 21 Jun 2002, Vincent J. Bono wrote:
 
 
  We recently had a piece of equipment fail outside of Bronson, FL.  This was
  in a regeneration hut, 50 miles from almost anywhere useful.  There is no
  cellular service and no POTs in the HUT.  The closest employee was a woman
  who although bright was not very familiar with the equipment installed.
  Because the management channel (IP) was still working to the site, an
  engineer here in Quincy, MA was able to step her through fixing the problem
  using nothing but IRC and two-way pager.  It took her 35 minutes to correct
  the issue.
 
  Harder than with a phone?  Yes.  Impossible?  No.  Without that IP channel
  running?  It would have taken closer to an hour and a half by my guess but
  still doable.  Smoke signals or semaphore?  I won't hazard a guess.
 
  -vb
 
 Regards,
 
 --
 Martin Hannigan [EMAIL PROTECTED]
 Boston, MA  http://www.fugawi.net
 
 On Fri, 21 Jun 2002, Vincent J. Bono wrote:
 
  Harder than with a phone?  Yes.  Impossible?  No.  Without that IP channel
  running?  It would have taken closer to an hour and a half by my guess but
  still doable.  Smoke signals or semaphore?  I won't hazard a guess.
 
 That's it. I'm giving semaphore classes at the BBQ. :)

BBQ? really? When? Where?

Jane

begin:vcard 
n:Pawlukiewicz;Jane
tel;cell:703 517-2591
tel;fax:703 289-5814
tel;work:703 289-5307
x-mozilla-html:FALSE
org:Booz Allen Hamilton;Visit us on the Internet: a href=http://boozallen.com;BoozOnline/a 
adr:;;
version:2.1
email;internet:[EMAIL PROTECTED]
title:Senior Consultant
fn:Jane Pawlukiewicz
end:vcard



How important is the PSTN

2002-06-25 Thread Pawlukiewicz Jane

Hi all,

Thanks so much for all the great answers. (Could everyone please stop
telling me that im = instant messaging). I knew I should've never gotten
out of bed this morning. 

Anyway, 75% of the respondents said the phone is critical. 25% said some
form of IM is critical.

Just in case anyone was curious.

Is it me or is it very quiet in here today?

Jane

begin:vcard 
n:Pawlukiewicz;Jane
tel;cell:703 517-2591
tel;fax:703 289-5814
tel;work:703 289-5307
x-mozilla-html:FALSE
org:Booz Allen Hamilton;Visit us on the Internet: a href=http://boozallen.com;BoozOnline/a 
adr:;;
version:2.1
email;internet:[EMAIL PROTECTED]
title:Senior Consultant
fn:Jane Pawlukiewicz
end:vcard



How important is IM? was RE: How important is the PSTN

2002-06-25 Thread Christopher J. Wolff


Jane,

This brings up a good point about IM.  IMHO, IM is a security risk and I am
establishing a company standard where users behind the firewall are
prohibited from using IM, IRC, and peer-to-peer file sharing programs.  My
opinion is that these types of programs contribute more to lack of
productivity than to real problem solving.

So my question for the group is, do chat programs (IM, IRC, yahoo) serve a
substantial network support purpose or are they more of a distraction,
allowing staff to communicate with friends, relatives, drifters, interlopers
on company time?

Regards,
Christopher J. Wolff, VP CIO
Broadband Laboratories
http://www.bblabs.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Pawlukiewicz Jane
Sent: Tuesday, June 25, 2002 12:06 PM
To: [EMAIL PROTECTED]
Subject: How important is the PSTN


Hi all,

Thanks so much for all the great answers. (Could everyone please stop
telling me that im = instant messaging). I knew I should've never gotten
out of bed this morning.

Anyway, 75% of the respondents said the phone is critical. 25% said some
form of IM is critical.

Just in case anyone was curious.

Is it me or is it very quiet in here today?

Jane





RE: How important is the PSTN

2002-06-25 Thread Jim Popovitch


 -Original Message-
 From: Pawlukiewicz Jane

 Is it me or is it very quiet in here today?
 

Everybody is off tyring to get openssh 3.3 compiled and installed.  :)

-Jim P.



Re: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread Dan Hollis


On Tue, 25 Jun 2002, Christopher J. Wolff wrote:
 So my question for the group is, do chat programs (IM, IRC, yahoo) serve a
 substantial network support purpose or are they more of a distraction,
 allowing staff to communicate with friends, relatives, drifters, interlopers
 on company time?

We find IRC and IM invaluable. Set up a private irc server behind the 
firewall, and use crypto-hard ICQ like licq. (if you use windoze you are 
probably out of luck though)

-Dan
-- 
[-] Omae no subete no kichi wa ore no mono da. [-]




Re: How important is the PSTN

2002-06-25 Thread Jason Lewis



 Is it me or is it very quiet in here today?

 Jane

All the frequent posters have been banned for 6 months.  ;)





Re: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread Jason Lewis


 So my question for the group is, do chat programs (IM, IRC, yahoo) serve
 a substantial network support purpose or are they more of a distraction,
 allowing staff to communicate with friends, relatives, drifters,
 interlopers on company time?


I disagree.  I have spent many hours in a noisy datacenter on IM, when the
phone was right next to me.  It is difficult to hear and the IM allows me
to scroll back to see commands that have been sent.  IM make collaboration
so much easier.  I have been in a chat room at 3am with developers, techs,
VP's etc, and it was easier than a conference call.

Instead of banning, you should be looking into a secure IM client. 
Several companies make secure clients that also link up to the major
players via a gateway.

IM isn't going away, I imagine you will see lots of backlash if you try to
ban it.

jas






Re: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread Grant A. Kirkwood


On Tuesday 25 June 2002 12:16 pm, Christopher J. Wolff wrote:
 Jane,

 This brings up a good point about IM.  IMHO, IM is a security risk and I
 am establishing a company standard where users behind the firewall are
 prohibited from using IM, IRC, and peer-to-peer file sharing programs. 
 My opinion is that these types of programs contribute more to lack of
 productivity than to real problem solving.

99% agreed. I've seen more viruses float in via {insert PtP here) than I'd 
care to think about.

 So my question for the group is, do chat programs (IM, IRC, yahoo) serve
 a substantial network support purpose or are they more of a distraction,
 allowing staff to communicate with friends, relatives, drifters,
 interlopers on company time?

We support a number of international clients who don't necessarily have the 
best English-speaking skills. In these cases we find ICQ/AIM/IRC/etc... to 
be a necessity. Trying to work with a customer to debug kernel compile 
errors via telephone from the relative un-comfort of a loud/windy 
datacenter in broken English does NOT work.

Grant

-- 
Grant A. Kirkwood - grant(at)tnarg.org
Fingerprint = D337 48C4 4D00 232D 3444 1D5D 27F6 055A BF0C 4AED



Re: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread ren


PGP Corporate Desktop can help with ICQ if you are a Windows user.
-ren, who prefers IRC

At 12:24 PM 6/25/2002 -0700, Dan Hollis wrote:

On Tue, 25 Jun 2002, Christopher J. Wolff wrote:
  So my question for the group is, do chat programs (IM, IRC, yahoo) serve a
  substantial network support purpose or are they more of a distraction,
  allowing staff to communicate with friends, relatives, drifters, 
 interlopers
  on company time?

We find IRC and IM invaluable. Set up a private irc server behind the
firewall, and use crypto-hard ICQ like licq. (if you use windoze you are
probably out of luck though)

-Dan
--
[-] Omae no subete no kichi wa ore no mono da. [-]





RE: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread Daniel Golding


Christopher,

There are three questions here - are IM programs a security risk, is number
one. The second is, how does IM come into the network support/communications
equation. The third is, how much time gets wasted using IM or IRC?

Peer to peer file sharing probably has no place in the business world. It's
a leisure thing, and can open you up to liability. On the other hand, who
wants to be the software police, more than is absolutely necessary?

As far as IM and IRC - many folks find them vital to running and
troubleshooting networks, communicating with customers, etc.  They can be
timewasters, but no more so than abuse of the telephone can be. It's not so
much the tool, as the use of the tool that should be a matter of concern.

IRC servers are significant security concerns. IRC Clients, coming from
behind firewalls, less so. Some folks implement private IRC servers bound to
localhost, behind firewalls, for internal use. This is much more secure. IM
tends to be insecure, as it's in cleartext, although encryption extensions
exist. Of course, most of your email is probably cleartext, too. A bigger
concern is that the servers live on someone else's network, so an outage
there may effect your operations.

- Daniel Golding

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
 Christopher J. Wolff
 Sent: Tuesday, June 25, 2002 3:17 PM
 To: [EMAIL PROTECTED]
 Subject: How important is IM? was RE: How important is the PSTN



 Jane,

 This brings up a good point about IM.  IMHO, IM is a security
 risk and I am
 establishing a company standard where users behind the firewall are
 prohibited from using IM, IRC, and peer-to-peer file sharing programs.  My
 opinion is that these types of programs contribute more to lack of
 productivity than to real problem solving.

 So my question for the group is, do chat programs (IM, IRC, yahoo) serve a
 substantial network support purpose or are they more of a distraction,
 allowing staff to communicate with friends, relatives, drifters,
 interlopers
 on company time?

 Regards,
 Christopher J. Wolff, VP CIO
 Broadband Laboratories
 http://www.bblabs.com

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
 Pawlukiewicz Jane
 Sent: Tuesday, June 25, 2002 12:06 PM
 To: [EMAIL PROTECTED]
 Subject: How important is the PSTN


 Hi all,

 Thanks so much for all the great answers. (Could everyone please stop
 telling me that im = instant messaging). I knew I should've never gotten
 out of bed this morning.

 Anyway, 75% of the respondents said the phone is critical. 25% said some
 form of IM is critical.

 Just in case anyone was curious.

 Is it me or is it very quiet in here today?

 Jane






RE: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread James Smith
Title: RE: How important is IM?  was RE: How important is the PSTN





 -Original Message-
 From: Christopher J. Wolff [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, June 25, 2002 3:17 PM
 To: [EMAIL PROTECTED]
 Subject: How important is IM? was RE: How important is the PSTN
 
 So my question for the group is, do chat programs (IM, IRC, 
 yahoo) serve a
 substantial network support purpose or are they more of a distraction,
 allowing staff to communicate with friends, relatives, 
 drifters, interlopers
 on company time?
 
 Regards,
 Christopher J. Wolff, VP CIO
 Broadband Laboratories
 http://www.bblabs.com
 
 


It also allows other employees to ask/answer quick questions, have an impromptu engineering con-call (with hard copy!) without having to get someone to approve the cost, provide a support channel for customers (ever try to talk a dyslexic through a command line config? cut-paste is your friend...), and several other things that we find useful.

 In fact, every engineer in the company is told to get a hotmail account and load MSN Messenger when they come on board. 

 IMHO, abuse of company resources should be handled in HR, not IT. 


 Tools don't waste time, people waste time...


James H. Smith II NNCDS NNCSE
First Call Response Center
Professional Services - Network Engineer
The Presidio Corporation





Re: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread deeann mikula


On Tue, 25 Jun 2002, Dan Hollis wrote:


 On Tue, 25 Jun 2002, Christopher J. Wolff wrote:
  So my question for the group is, do chat programs (IM, IRC, yahoo) serve a
  substantial network support purpose or are they more of a distraction,
  allowing staff to communicate with friends, relatives, drifters, interlopers
  on company time?

 We find IRC and IM invaluable. Set up a private irc server behind the
 firewall, and use crypto-hard ICQ like licq. (if you use windoze you are
 probably out of luck though)

I have to second the value of a private, staff-only IRC server.  We
use IRC to communicate with each other while on the phone with
customers, clients, vendors, etc., and to communicate with offsite
workers.  We have 4 info-bots which provide up to the minute
information about our dial-up capacity, new user accounts created, and
as an interface with our check-up system to spew error messages to
the channel, and as an interface to qpage for staff to alpha-page
anyone.

Then there is the benefit of pasting code snippets, config file
snippet and error messages while discussing them in real time.

Our staff is chastized for not paying attention to our staff channel.
It's our primary form of office communication.  I can't imagine life
here without it.


Deeann M.M. Mikula

Director of Operations
Telerama Public Access Internet
http://www.telerama.com * 412.688.3200





RE: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread Jim Popovitch


 -Original Message-
 From: Jason Lewis


 Instead of banning, you should be looking into a secure IM client.
 Several companies make secure clients that also link up to the major
 players via a gateway.


Trillian is a combined (AIM, Y!, ICQ, IRC) client that supports secure
direct P2P (peer to peer) connections.  A Swiss Army Knife of communication!

Btw, isn't it ass-backwards to state that you are establishing a corporate
policy for banning IM, and then ask for feedback on whether or not IM serves
a substantial network support purpose?  Seems to me one would do discovery
before creating policy  ;)

-Jim P.




RE: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread Rishi Singh


Our NOC uses IM all the time to stay in touch with us regarding
emergencies. Our field engineers use IM to stay in touch with us for
scheduling and jobs. Engineers working from home use IM to stay in touch
with us. A few of our engineers carry cell phones that are IM capable.
Trader support techs at different branch offices use IM to convey outage
information to us. 

Pretty important for us. As for people slacking off on IM, we are a
project based team with strict deadlines. If you wanna stay on AIM and
chat all day, and you miss the deadline, we'll soon find out why. So
personal responsibility goes a long way. 

I'll tell you one thing, it sure helped a lot during Sept 11th. I'd
never remove it, just for that reason here. Eventually it might go away
due to increased security policies, and then we'll just find something a
lot more secure. But it is very handy. I do agree, though, that it isn't
the most secure chat product out there. Just so many people use it
because of the large installed base.

I've even seen AIM IDs on some business cards now. They seem to be more
permanent than a cell phone number :-).



 -Original Message-
 From: Christopher J. Wolff [mailto:[EMAIL PROTECTED]] 
 Sent: Tuesday, June 25, 2002 3:17 PM
 To: [EMAIL PROTECTED]
 Subject: How important is IM? was RE: How important is the PSTN
 
 
 
 Jane,
 
 This brings up a good point about IM.  IMHO, IM is a 
 security risk and I am establishing a company standard 
 where users behind the firewall are prohibited from using 
 IM, IRC, and peer-to-peer file sharing programs.  My 
 opinion is that these types of programs contribute more 
 to lack of productivity than to real problem solving.
 
 So my question for the group is, do chat programs (IM, 
 IRC, yahoo) serve a substantial network support purpose 
 or are they more of a distraction, allowing staff to 
 communicate with friends, relatives, drifters, 
 interlopers on company time?
 
 Regards,
 Christopher J. Wolff, VP CIO
 Broadband Laboratories
 http://www.bblabs.com
 
 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED]]On Behalf Of  Pawlukiewicz 
 Jane
 Sent: Tuesday, June 25, 2002 12:06 PM
 To: [EMAIL PROTECTED]
 Subject: How important is the PSTN
 
 
 Hi all,
 
 Thanks so much for all the great answers. (Could everyone 
 please stop telling me that im = instant messaging). I 
 knew I should've never gotten out of bed this morning.
 
 Anyway, 75% of the respondents said the phone is 
 critical. 25% said some form of IM is critical.
 
 Just in case anyone was curious.
 
 Is it me or is it very quiet in here today?
 
 Jane
 
 
 



Re: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread Scott Weeks






On Tue, 25 Jun 2002, ren wrote:

: PGP Corporate Desktop can help with ICQ if you are a Windows user.
: -ren, who prefers IRC



Not for long...

   http://zdnet.com.com/2100-1107-851515.html

   A week ago, on Feb. 26, Network Associates (NAI) sent an e-mail to
some of its customers announcing that it had killed the PGP Desktop
Security product line.

   the products have now been put into maintenance mode, which means
that existing support contracts will be honored until they run out, at
which point they will not be renewed. New versions of PGP Desktop will
not be released.

scott




:
: At 12:24 PM 6/25/2002 -0700, Dan Hollis wrote:
:
: On Tue, 25 Jun 2002, Christopher J. Wolff wrote:
:   So my question for the group is, do chat programs (IM, IRC, yahoo) serve a
:   substantial network support purpose or are they more of a distraction,
:   allowing staff to communicate with friends, relatives, drifters,
:  interlopers
:   on company time?
: 
: We find IRC and IM invaluable. Set up a private irc server behind the
: firewall, and use crypto-hard ICQ like licq. (if you use windoze you are
: probably out of luck though)
: 
: -Dan
: --
: [-] Omae no subete no kichi wa ore no mono da. [-]
:
:
:




RE: How important is IM? was RE: How important is the PSTN

2002-06-25 Thread Scott Weeks




On Tue, 25 Jun 2002, Daniel Golding wrote:

:
: Christopher,
:
: There are three questions here - are IM programs a security risk, is number
: one. The second is, how does IM come into the network support/communications
: equation. The third is, how much time gets wasted using IM or IRC?
:
: Peer to peer file sharing probably has no place in the business world. It's
: a leisure thing, and can open you up to liability. On the other hand, who
: wants to be the software police, more than is absolutely necessary?



Deloitte  Touche doesn't seem to think so.  They use

   NextPage's NXT 3 platform to enable its employees to access, exchange,
and manage distributed content-including large documents and
directories of accounting regulations and best practices-as if the
content were all in a single location. Through a series of content
servers linked to form a peer-to-peer content network, users can
search, navigate, and categorize data more quickly, easily, and
securely than before. They don't need to replicate or convert the data
from its original format.

http://networkmagazine.com/article/NMG20020429S0001


scott





:
: As far as IM and IRC - many folks find them vital to running and
: troubleshooting networks, communicating with customers, etc.  They can be
: timewasters, but no more so than abuse of the telephone can be. It's not so
: much the tool, as the use of the tool that should be a matter of concern.
:
: IRC servers are significant security concerns. IRC Clients, coming from
: behind firewalls, less so. Some folks implement private IRC servers bound to
: localhost, behind firewalls, for internal use. This is much more secure. IM
: tends to be insecure, as it's in cleartext, although encryption extensions
: exist. Of course, most of your email is probably cleartext, too. A bigger
: concern is that the servers live on someone else's network, so an outage
: there may effect your operations.
:
: - Daniel Golding
:
:  -Original Message-
:  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
:  Christopher J. Wolff
:  Sent: Tuesday, June 25, 2002 3:17 PM
:  To: [EMAIL PROTECTED]
:  Subject: How important is IM? was RE: How important is the PSTN
: 
: 
: 
:  Jane,
: 
:  This brings up a good point about IM.  IMHO, IM is a security
:  risk and I am
:  establishing a company standard where users behind the firewall are
:  prohibited from using IM, IRC, and peer-to-peer file sharing programs.  My
:  opinion is that these types of programs contribute more to lack of
:  productivity than to real problem solving.
: 
:  So my question for the group is, do chat programs (IM, IRC, yahoo) serve a
:  substantial network support purpose or are they more of a distraction,
:  allowing staff to communicate with friends, relatives, drifters,
:  interlopers
:  on company time?
: 
:  Regards,
:  Christopher J. Wolff, VP CIO
:  Broadband Laboratories
:  http://www.bblabs.com
: 
:  -Original Message-
:  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
:  Pawlukiewicz Jane
:  Sent: Tuesday, June 25, 2002 12:06 PM
:  To: [EMAIL PROTECTED]
:  Subject: How important is the PSTN
: 
: 
:  Hi all,
: 
:  Thanks so much for all the great answers. (Could everyone please stop
:  telling me that im = instant messaging). I knew I should've never gotten
:  out of bed this morning.
: 
:  Anyway, 75% of the respondents said the phone is critical. 25% said some
:  form of IM is critical.
: 
:  Just in case anyone was curious.
: 
:  Is it me or is it very quiet in here today?
: 
:  Jane
: 
: 
:
: