Re: QoS/CoS in the real world?

2002-07-14 Thread Art Houle



We are using QOS to preferentially drop packets that represent
file-sharing (kazaa, gnutella, etc).  This saves us 40Mbps of traffic
across our multiple congested WAN links.  The trick is to mark packets
meaningfully.  Also, the WFQ introduces some additional latency at our
edge.

On Sun, 14 Jul 2002, Stephen J. Wilcox wrote:

 
 Well, end of the week and the responses dried up pretty quickly, I think thats a
 response in itself to my question!
 
 Okay, heres a summary which was requested by a few people:
 
 Other people too are interested in my questions, they dont implement QoS in any
 saleable manner and wonder how it can be done and whats actually required. 
 
 A number of people think QoS was interesting for a while but that its never
 either found its true use or is dead.
 
 There are unresolved questions from a customer point of view as to what they are
 actually going to get, what difference it will make and how they can measure
 their performance and the improvements from QoS.
 
 There is a real demand for guaranteed bandwidth, however this tends to be in the
 form of absolute guarantees rather than improvements above normal hence
 ATM remaining a popular solution.
 
 There is a requirement to differentiate voice traffic, however this is
 necessarily done by the network anyway in order to offer the service, this being
 the case the customer doesnt pay extra or gets to know much about how all the
 fancy bits are done.
 
 
 On the face of it this is all negative. Nobody has responded saying there are
 genuine requirements for services to be offered to customers. Nor has anybody
 responded with any descriptions of implementations.
 
 I conclude either the people doing this are successful and keep their secret
 safe or the world is yet to sell largescale QoS across IP.
 
 Steve
 
 
 On Mon, 8 Jul 2002, Stephen J. Wilcox wrote:
 
  
  Hi all,
   I've been looking through the various qos/cos options available, my particular
  area was in how IP (MPLS perhaps) compares and can be a substitute for ATM.
  
  Well, theres lots of talk and hype out there, from simple IP queuing eg cisco
  priority queuing, rsvp, diffserv, mpls traffic engineering etc
  
  But two things are bugging me..
  
  1. To what extent have providers implemented QoS for their customers
  
  2. Hype aside, to what extent do customers actually want this (and by this I
  dont just mean that they want the latest QoS because its the 'latest thing',
  there has to be a genuine reason for them to want it). And this takes me back to
  my ATM reference where there is a clear major market still out there of ATM
  users and what would it take to migrate them to an IP solution?
  
  Also, how are people implementing bandwidth on demand (dynamic allocation
  controlled by the customer) solutions to customers
  
  Cheers
  
  Steve
  
  
 
 
 
 
 
 

Art Houle   e-mail:  [EMAIL PROTECTED]
Academic Computing  Network ServicesVoice:  850-644-2591
Florida State University   FAX:  850-644-8722




Re: QoS/CoS in the real world?

2002-07-14 Thread Art Houle


On Sun, 14 Jul 2002, Marshall Eubanks wrote:

 
 On Sun, 14 Jul 2002 21:13:13 -0400 (EDT)
  Art Houle [EMAIL PROTECTED] wrote:
  
  
  We are using QOS to preferentially drop packets that represent
  file-sharing (kazaa, gnutella, etc).  This saves us 40Mbps of traffic
  across our multiple congested WAN links.  The trick is to mark packets
  meaningfully.  Also, the WFQ introduces some additional latency at our
  edge.
 
 Is this different from port filtering as is commonly done with, e.g.,
 gnutella ?
 
 Or, to put it another way, how are the packets marked ? And why not just
 drop them then and there, instead of later ?

If we are not using our WAN connections to capacity, then p2p traffic can
expand and fill the pipe, but if business packets are filling the pipes,
then the p2p stuff is throttled back. This makes 100% use of an expensive
resource.

 
 Regards
 Marshall Eubanks
 
  
  On Sun, 14 Jul 2002, Stephen J. Wilcox wrote:
  
   
   Well, end of the week and the responses dried up pretty quickly, I think
  thats a
   response in itself to my question!
   
   Okay, heres a summary which was requested by a few people:
   
   Other people too are interested in my questions, they dont implement QoS in
  any
   saleable manner and wonder how it can be done and whats actually required. 
   
   A number of people think QoS was interesting for a while but that its never
   either found its true use or is dead.
   
   There are unresolved questions from a customer point of view as to what
  they are
   actually going to get, what difference it will make and how they can
  measure
   their performance and the improvements from QoS.
   
   There is a real demand for guaranteed bandwidth, however this tends to be
  in the
   form of absolute guarantees rather than improvements above normal hence
   ATM remaining a popular solution.
   
   There is a requirement to differentiate voice traffic, however this is
   necessarily done by the network anyway in order to offer the service, this
  being
   the case the customer doesnt pay extra or gets to know much about how all
  the
   fancy bits are done.
   
   
   On the face of it this is all negative. Nobody has responded saying there
  are
   genuine requirements for services to be offered to customers. Nor has
  anybody
   responded with any descriptions of implementations.
   
   I conclude either the people doing this are successful and keep their
  secret
   safe or the world is yet to sell largescale QoS across IP.
   
   Steve
   
   
   On Mon, 8 Jul 2002, Stephen J. Wilcox wrote:
   

Hi all,
 I've been looking through the various qos/cos options available, my
  particular
area was in how IP (MPLS perhaps) compares and can be a substitute for
  ATM.

Well, theres lots of talk and hype out there, from simple IP queuing eg
  cisco
priority queuing, rsvp, diffserv, mpls traffic engineering etc

But two things are bugging me..

1. To what extent have providers implemented QoS for their customers

2. Hype aside, to what extent do customers actually want this (and by
  this I
dont just mean that they want the latest QoS because its the 'latest
  thing',
there has to be a genuine reason for them to want it). And this takes me
  back to
my ATM reference where there is a clear major market still out there of
  ATM
users and what would it take to migrate them to an IP solution?

Also, how are people implementing bandwidth on demand (dynamic allocation
controlled by the customer) solutions to customers

Cheers

Steve


   
   
   
   
   
   
  
  Art Houle   e-mail:  [EMAIL PROTECTED]
  Academic Computing  Network ServicesVoice:  850-644-2591
  Florida State University   FAX:  850-644-8722
  
 

Art Houle   e-mail:  [EMAIL PROTECTED]
Academic Computing  Network ServicesVoice:  850-644-2591
Florida State University   FAX:  850-644-8722




Re: The Myth of Five 9's Reliability (fwd)

2002-04-24 Thread Art Houle



How to calculate uptime and get 5 9s

-do not include any outage less than 20 minutes.
-only include down lines that are actually reported by customers.
-when possible fix the line and report 'no trouble found'.
-remember that your company is penalized by the FCC for bad ratings, so
don't report any problems that you do not have to.

On Wed, 24 Apr 2002, Pete Kruckenberg wrote:

 
 From the Canarie news mailing list.
 
 I don't think I've ever experienced five 9's on any telco
 service, I have always assumed I must be the one customer
 experiencing down-time, and the aggregate was somehow five
 9's. How is network reliability calculated to end up with 
 five 9's?
 
 Pete.
 
 -- Forwarded message --
 Date: Wed, 24 Apr 2002 10:08:18 -0400 (EDT)
 From: [EMAIL PROTECTED]
 Subject: [news] The Myth of Five 9's Reliability
 
 For more information on this item please visit the CANARIE CA*net 3 Optical
 Internet program web site at http://www.canet3.net/news/news.html
 ---
 
 [A good article on the truth about five 9's reliability. Some excerpts -
 BSA]
 
 http://www.bcr.com/forum
 
 Deep Six Five-Nines?
 
 For much of the 20th century, the U.S. enjoyed the best
 network money could buy; hands-down, it was the most modern,
 most ubiquitous and most reliable in the world. And one
 term--five-nines--came to symbolize the network's
 robustness, its high availability, its virtual
 indestructibility. When the goal of five-nines was set, the
 network was planned, designed and operated by a monopoly,
 which was guaranteed a return on whatever it invested. It
 was in the monopoly's interest to make the network as
 platinum-plated as possible.
 
 One of the key points is that five-nines has long been
 somewhat overrated. Five-nines is NOT an inherent capability
 of circuit-switched, TDM networks. It's a manmade concept,
 derived from a mathematical equation, which includes some
 things and leaves out others.
 
 It's critical to remember that when you run the performance
 numbers on ALL the items in a network--those that are
 included in the five-nines equation and those that
 aren't--you're probably going to wind up with a number less
 than 99.999 percent. A well-run network actually delivers
 something around 99.45 percent.
 
 The gap between the rhetoric of five-nines and actual
 network performance leads to the conclusion that five-nines
 may not be a realistic or even necessary goal.
 

Art Houle   e-mail:  [EMAIL PROTECTED]
Academic Computing  Network ServicesVoice:  850-644-2591
Florida State University   FAX:  850-644-8722