Re: large organization nameservers sending icmp packets to dns servers.

2007-08-10 Thread Matthew Black


On Thu, 9 Aug 2007 15:53:12 -0700 (PDT)
 Doug Barton [EMAIL PROTECTED] wrote:


How many bytes of shell code can you stuff into a 4096 byte EDNS0 UDP 
packet? :)



Probably a lot. People used to have 4-line signatures
with the PGP encryption or DECSS. I have a 152-byte C
program that calculates 32K digits of PI.

matthew black
network services
california state university, long beach


Re: Abuse procedures... Reality Checks

2007-04-07 Thread Matthew Black


On Sat, 7 Apr 2007 20:41:19 -0500 (CDT)
 Robert Bonomi [EMAIL PROTECTED] wrote:
BLUNT QUESTIONS:  *WHO*  pays me to figure out 'which parts' of a 
provider's

network are riddled with problems and 'which parts' are _not_?  *WHO* pays
me to do the research to find out where the end-user boundaries are? *WHY*
should _I_ have to do that work -- If the 'upstream provider' is incapable 
of
keeping _their_own_house_ clean, why should I spend the time trying to 
figure

out which of their customers are 'bad guys' and which are not?

A provider *IS* responsible for the 'customers it _keeps_'.

And, unfortunately, a customer is 'tarred by the brush' of the reputation
of it's provider.



Um, with that reasoning, why not just block the whole /0 and
be done with it?

Seriously, I used to share your frustration and would block large
swaths of the Internet for rather minor offenses. I finally realized
this practice didn't help. Why not get yourself some sort of intrusion
detection/prevention system or fully firewall your hosts. If you have
a spam problem, get an e-mail security appliance which uses reputation
filtering to reject connections?

matthew black
california state university, long beach


Re: Blocking mail from bad places

2007-04-05 Thread Matthew Black


On Thu, 5 Apr 2007 14:01:10 -0700
 Ken Simpson [EMAIL PROTECTED] wrote:

James R. Cutler [05/04/07 16:30 -0400]:
Todd makes my point exactly.  As he notes, the rejection message 
tells me that the message was rejected by some system.  It does not 
tell my why it was rejected.  Thus, just like this message, it adds 
more to the noise to signal ratio!


Has anyone ever thought of standardizing the 500-responses from the
DATA phase? For instance, maybe 571 could always mean rejected
because of the spam filter.

If there was a standard for these response codes then maybe clients
like Microsoft Outlook could do something useful with the error
message.

Regards,
Ken



I had a good chuckle after reading your message. It's a great
suggestion BUT... Microsoft products already ignore 5xx responses.
From what I've seen, Outlook and Exchange will indefinitely retry
a message after receiving a 5xx error. Outlook keeps the message in
the user's PersonalFolders/Outbox for subsequent delivery attempts
when you hit Send/Receive. We've seen lots of clients here attempt
to send the same message every minute for weeks when the message
exceeds our message size restrictions.

Have they recently fixed this or released patches for all
older product versions?

Best regards,

matthew black
network services
california state university, long beach
1250 bellflower boulevard
long beach, ca  90840-0101


Re: Blocking mail from bad places

2007-04-04 Thread Matthew Black


On Wed, 4 Apr 2007 08:46:33 -0700
 Ken Simpson [EMAIL PROTECTED] wrote:
[...snip]

Captchas apparently help quite a bit to stem this kind of problem
because they install a technical barrier that, while not impossible to
break through programatically, at least delays things a bit and
reduces the ROI for the spammer.

Regards,
Ken

--
Ken Simpson, CEO
MailChannels Corporation
Reliable Email Delivery (tm)
http://www.mailchannels.com


Captchas are all fine and dandy but they are not ADA compliant
and certainly a no-no for government or public agencies. Don't
believe me? Accessibility issues (Section 508) will be the next
Y2K obstacle for IT folks because all of our future software
purchases require that the software is accessible. Within the
next 18 months we'll have to provide a VPAT
[example: http://www.section508.nasa.gov/vpat3.htm] for all
software purchases. If your company doesn't know about these
yet kiss goodbye to all your government customers.

As for catching spam and viruses we gave up on open-source
solutions a long time ago in favor of IronPort appliances.
These products negate almost 100% of your effort in maintaining
greylists or rulesets. You have plenty of choices out there with
very different approaches and you can bet the top-tier companies
like MailChannels, IronPort, and Mirapoint (among others) have
something to make your life easier.


matthew black
network services
california state university, long beach
1250 bellflower boulevard
long beach, ca  90840-0101


Re: Blocking mail from bad places

2007-04-04 Thread Matthew Black


On Tue, 03 Apr 2007 19:39:55 -0400
 [EMAIL PROTECTED] wrote:

On Tue, 03 Apr 2007 15:18:36 PDT, Scott Weeks said:
What I meant was: when only a few folks use email, the spammers will go 
away.


They won't go away, they'll just go infest whatever the people are using.
We're already seeing significant amounts of blog-comment spam, and as soon
as the spammers find a good methodology, they'll be Myspace and YouTube
spam (if they aren't already)



MySpace and blog spamming can be cured instantly if users required
all public posts to be moderated rather than automatically accepted.

Many people see blogging as analogous to newspaper publishing. If
you want to be a newspaper publisher, you also need an editor to
review content printed in your paper (posted to your blog). I've posted
to the Washington Post blogs and their on-line folks read and review
each and every post to keep out the spam. Sure it's expensive, but
that's the price for quality forums. If you leave a blank canvas for
all to use, the taggers will come.

As for YouTube spamming...well, that's like classified advertising.
Some people will pay for big bold spots and some people can only
afford a two-line ad. If you want to give everyone the opportunity
to post for free, you have to accept the garbage. Do you want a
content editor to ensure policy compliance or let it be a open to
all who come?

matthew black
network services
california state university, long beach
1250 bellflower boulevard
long beach, ca  90840-0101


Re: who was the last legit spammer?

2007-01-29 Thread Matthew Black


On Sun, 28 Jan 2007 09:30:09 -0500 (EST)
 Jon Lewis [EMAIL PROTECTED] wrote:


On Sun, 28 Jan 2007, Travis H. wrote:


Hey, was discussing something from the long distant past recently.
Specifically it was my memory of the last legitimate spamhaus,
and how (IIRC) their backbone was DDoS'd as an act of pseudo-vigilante
justice.  I also seem to remember their backbone as spinning it
as a content-neutral free-speech kind of thing, but they buckled
and the Internet was probably better off.


Legit spammer?  Perhaps you're thinking of Sanford Wallace's cyberpromo 
and AGIS?


http://www.cctec.com/maillists/nanog/historical/9710/msg00018.html



Kanter  Seagal's Green Card spam? I think they were the first
wide-spread spam. Anyone recall the year/date? I'm thinking 1993.

matthew black
network services
california state university, long beach


Re: HTML email, was Re: Phishing and BGP Blackholing

2007-01-18 Thread Matthew Black


On Wed, 17 Jan 2007 19:38:14 -0600
 Travis H. [EMAIL PROTECTED] wrote:
[...snip]

The domain name system has enough problems (is mazdausa.com really related
to mazda.com?) without involving javascript and ActiveX, but they could be
corrected with proper education (how about keeping every URL under one
second-level domain related to your company, perhaps companyname.com)


This presupposes that corporations have a more significant claim
to domain names than individuals. Does anybody recall the fiasco
between ETOY.COM and ETOYS.COM? The former was created by an artist
years before the now defunct toy retailer. ETOYS' corporate bullying
took away the artist's longstanding domain claiming it might confuse
consumers.

Proper education cannot be achieved ever. Who should have the
rights to MCDONALDS.COM or FORD.COM? A large multinational
corporation or the entity which set-up an on-line presence first?
Assuming here that someone isn't domain squatting or abusing
trademarks, for example, FORD's hamburger company advertising
automobiles. Trademarks in themselves do not grant domain rights,
just exclusive use of a name as a PARTICULAR type of business.
That is the real problem.

Phishing problems will not be corrected without multinational
government coooperation (which I fear for other reasons) because
the problems cross teritorial boarders. I received a clever
phishing attempt from Chase Manhattan Bank directing me to
the domain chaserewards.com. This is more a matter of companies
informing their customers which domain names are valid.

/RANT

matthew black
network services
california state university, long beach


Contact for THEPLANET.COM

2006-10-20 Thread Matthew Black


Does anyone have a contact for THEPLANET.COM beyond
their WHOIS listing? We are receiving 20,000 spam per
day from one of their customers and they aren't very
responsive. I'd rather get beyond first-line support
before blocking a large swath 67.18.0.0/15.

matthew black
e-mail postmaster
california state university, long beach


Re: Contact for THEPLANET.COM

2006-10-20 Thread Matthew Black


On Fri, 20 Oct 2006 20:42:40 +0530
 Suresh Ramasubramanian [EMAIL PROTECTED] wrote:


They've been bought by ev1.net a few months back.  And ev1.net has a
quite usable rwhois server (and their abuse desk does work, as it
happens)

srs

On 10/20/06, Matthew Black [EMAIL PROTECTED] wrote:


Does anyone have a contact for THEPLANET.COM beyond
their WHOIS listing? We are receiving 20,000 spam per
day from one of their customers and they aren't very
responsive. I'd rather get beyond first-line support
before blocking a large swath 67.18.0.0/15.




Thanks to all who contacted me off-list. I know some
of this is usually discussed on the botnets forum.
Getting rid of spammers is a cooperative effort and
often the hosting ISPs (NANOG members) are also victims.

matthew black
california state university, long beach


Re: Broadband ISPs taxed for generating light energy

2006-10-10 Thread Matthew Black


A rather humorous article from a rhetorical perspective.
The reporter emphasizes the innocence of generating light
while ignoring its commercial aspects. Those light pulses
are very valuable to recipients. This tax seems to parallel
the U.S. Federal Excise Tax on photons and electrons
(i.e., telephone service). I don't see anything unusual here
other than a weak argument against taxing authority.

If you want to argue against the concept of taxation, be my
guest. But let's not obfuscate the real issue here. Tax
evasion often results in assessment of hugh penalties. Just
ask Spiro Agnew or Al Capone.

This is news?

matthew black
california state university, long beach



On Tue, 10 Oct 2006 19:58:13 +0530
 Suresh Ramasubramanian [EMAIL PROTECTED] wrote:


.. because they provide internet over fiber optic cables, which work by 
sending

pulses of light down the cable to push packets ..

http://www.hindu.com/2006/10/10/stories/2006101012450400.htm

So they get slapped with tax + penalties of INR 241.8 million.




Broadband providers accused of tax evasion

Special Correspondent

Commercial Tax Department serves notice on Airtel

# Firms accused of evading tax on sale of `light energy'
# Loss to State exchequer estimated at Rs. 1,200 crore

Bangalore: The Commercial Tax Department has served a notice on Airtel, 
owned

by Bharti Televentures Ltd., seeking payment of Rs. 24.18 crore as tax,
interest and penalty for the sale of `light energy' to its customers for
providing broadband through optical fibre cables (OFC).

The department has been investigating alleged tax evasion by OFC broadband
providers, both in the public and private sectors, for selling light 
energy to
customers. While the assessment on Airtel was completed and a notice 
issued to

it for alleged tax evasion during the year 2005-06, no assessment has been
concluded on other OFC broadband providers, A.K. Chitaguppi, Deputy
Commissioner of Commercial Taxes, said. Other OFC broadband providers 
facing
tax evasion charges are public sector BSNL and private sector VSNL, 
Reliance,

Tata Teleservices and Sify.

The Commercial Tax Department has estimated a loss of Rs. 1,200 crore to 
the State exchequer in this regard since OFC broadband providers have been 
operating in the State for several years.


Mr. Chitaguppi said that OFC operates on light energy, which is 
artificially

created by the OFC providers and sold to customers for the purpose of data
transmission and information, on the OFC broadband line. Without such 
energy,

data or information cannot be transmitted.

Whoever sells light energy is liable to pay VAT as it comes under the 
category
of goods, and hence its sale constitutes taxable turnover attracting VAT 
at

12.5 per cent, he said.

Bharti Televentures had approached the Karnataka High Court seeking to 
quash
the demand notice, but failed to get a stay when the case was heard by 
Justice
Shantanu Goudar on September 1. The judge rejected Bharti's plea seeking 
issue
of an injunction against any initiatives from the Commercial Tax 
Department on

the recovery of the tax.

Bharti Televentures had contended in the High Court that re-assessment 
orders
passed by State tax officials and the issue of demand notice was not valid 
as
the disputed activity fell under the provision of service tax levied by 
the
Union Government and did not attract VAT. The High Court is expected to 
take up

the case for hearing again in the next few days.

`Business venture'

The Commercial Tax Department has argued that the OFC broadband operators 
are
running a business venture after investing thousands of crores to put in 
place
a state-of-the-art set-up to artificially generate light energy and supply 
it
to its customers for their data transmission work. The characteristics of 
the
light energy constitute a moveable property, which has to be categorised 
as
`goods' as per the norms laid down by the Supreme Court. In the process 
of
data transmission, other than light energy, no other elements are involved 
and

the customers are paying for the same. This proves that light energy
constitutes goods, which is liable for levy of tax. Therefore, the State 
has

every legal competence and jurisdiction to tax it, the department has
contended.

It has taken serious note of the non-payment of taxes by the broadband 
service
providers. Reporting a turnover and then claiming exemption is one thing. 
But
some of the OFC operators don't even report their turnovers, Mr. 
Chitaguppi

alleged.


Re: ISP wants to stop outgoing web based spam

2006-08-09 Thread Matthew Black


On Wed, 09 Aug 2006 15:59:52 +0200
 Jeroen Massar [EMAIL PROTECTED] wrote:

On Wed, 2006-08-09 at 09:50 -0400, Mills, Charles wrote:

I think if such a thing would exist, the verification gifs to prevent
automated free yahoo and hotmail account signups would be defeated as
well.


You mean Captcha (http://en.wikipedia.org/wiki/Captcha)

Which is not so much of an issue:
http://sam.zoy.org/pwntcha/



Use of captchas has serious accessibility issues:0
visually-impaired users will have trouble completing forms.
From a legal standpoint, this is a no-go and most definitely
not possible for any government or public-sector agency in
the United States. Several web accessibility regulations
prohibit impairments.

matthew black
network services
california state university, long beach
1250 bellflower boulevard
long beach, ca  90840-0101


Re: ISP wants to stop outgoing web based spam

2006-08-09 Thread Matthew Black


On Wed, 9 Aug 2006 18:11:47 +0300 (IDT)
 Hank Nussbacher [EMAIL PROTECTED] wrote:
[original message edited for brevity--m.black]


Based on my stats from Spamcop, 60% of all outgoing spam is http based 
rather than smtp based.  Others may have slightly higher or lower numbers.


So, is there any magic fu out there to solve this?

Thanks,
Hank Nussbacher
http://www.interall.co.il



Maybe I'm just an ignorant e-mail postmaster. I thought that
nearly all e-mail was (E)SMTP-based (LMTP excepted).

If it doesn't use the SMTP protocol, it's not reaching any
mailbox. HTTP is a web browser protocol. WebMail gets converted
by the web server and is subsequently routed using SMTP.

matthew black
network services
california state university, long beach
1250 bellflower boulevard
long beach, ca  90840-0101


Re: AOL Mail Problem

2006-07-28 Thread Matthew Black


On Thu, 27 Jul 2006 09:28:24 -0700
 chuck goolsbee [EMAIL PROTECTED] wrote:
[original message edited for brevity--m.black]

The fatal flaw in AOL's feedback system is that it is user-generated, and 
users will classify virtually anything as spam. It is actually quite 
entertaining to skim the scomp feed... ecommerce confirmation/shipping 
notifications, mailing lists they subbed themselves to, personal 
correspondence(!), etc. I have heard that the AOL mail UI puts the report 
as spam button right next to the delete button, which perhaps accounts 
for the error rate which (at least in our case) exceeds 96%.



I get the AOL feedback for my university and am also quite
amused what their customers consider as spam:

   - Notification of acceptance of admission to the university
   - Notification of financial aid award
   - Personal replies from campus faculty to students
   - Confirmation of employment application submission

Someone told me that it's probably a careless error when users
make these mistakes. However, my friend has AOL and when I looked
at his client, the Submit Spam menu choice was nowhere near Delete.

I have to agree with a poster who claimed e-mail is as dead as
citizen's band radio. I better plan for alternative employment.

matthew black
california state university, long beach


Re: AOL 421 errors

2006-05-04 Thread Matthew Black


On Thu, 4 May 2006 10:47:28 -0700 (PDT)
 Matt Ghali [EMAIL PROTECTED] wrote:


On Wed, 3 May 2006, Joe Maimon wrote:


COUNTER-RANT
You know, people say things like this a lot. Its not relevant. What is 
relevant is how AOL is supposed to know that


a) the email considered for rejection is actually wanted
b) and wanted by AOL employees themselves

And if they did know how to accurately determine that, we wouldnt be 
having 
this discussion.


The irony here of course, is that Matt Black's systems can't even tell if 
they want the mail until _after_ the accept it- but that's a feature, and 
AOL's in-transaction softfails are evil. Or something.


matto

[EMAIL PROTECTED]darwin
  Moral indignation is a technique to endow the idiot with dignity.
- Marshall McLuhan



Nothing beats an ad hominem attack, huh?  The irony here is that
your message contains that tribute to the media critic.

Now, it seems you are sugggesting that my e-mail servers hold back
on final accept until a message gets delivered to a remote AOL server.
Did I misread the above message?

For what it's worth, I received a very nice e-mail and had an
extended telephone conversation with a third-tier support
manager from AOL. They do respond and that's why I placed my
original post on this thread. I've found that honey is usually
more effective than vinegar (that's a metaphor).

matthew black
network services
california state university, long beach


AOL 421 errors

2006-05-03 Thread Matthew Black


We've noticed a surge in 421 e-mail errors from AOL.

Message soft bounced for '[EMAIL PROTECTED]', '4.3.2 - Not accepting messages at 
this time ('421', [': (DYN:T1) 
http://postmaster.info.aol.com/errors/421dynt1.html', 'SERVICE NOT 
AVAILABLE']) []'


It seems as though they've tightened down their policies.
We're pretty good at preventing spam with our IronPort
anti-spam gateways and internal policies.

We've also subscribed to their FBL notification service.
I'm surprised at the types of messages AOL customers consider
as spam. Anything and everything: university admission acceptance
notices; instructor class assignments; photos from friends; etc.

matthew black
california state university, long beach


Re: Spam filtering bcps [was Re: Open Letter to D-Link about their NTP vandalism]

2006-04-13 Thread Matthew Black


On Wed, 12 Apr 2006 18:56:44 -0700 (PDT)
 Steve Thomas [EMAIL PROTECTED] wrote:



How does one properly report delivery failure to a guerrilla spammer?


If you accept the message, you can presumably deliver it. In this day and
age, anyone accepting mail for a domain without first checking the RCPT TO
- even (especially?) on a backup MX - should have their head examined. In
the event that the RCPT TO is valid but the message truly can't be
delivered for some other reason,


In this day and age it is not always possible to check for valid
addresses at a border SMTP gateway. Sites have multiple legacy
systems which are not very interoperable. Some e-mail gateways
are incapable of scanning messages in-line. How does that make
the gateway junk or the system administrator an idiot or
incompetent?


you should bounce the message and fix the problem.


This is advocating collateral damage because nearly all spam
and viruses have return paths which falsely implicate innocent
victims (i.e., blowback). Users don't want it delivered or dropped
in their junk folder; most wouldn't know what to do with a junk
folder.


E-mail systems require investments in the 100s of thousands of
dollars, not some Windows PC running Linux. The largest part of
the cost equation is personnel and training, not hardware.

Large organizations like our shy away from open source software
in many situations NOT because it's open source. We opt for
commercial solutions so employees, like me, can take vacation
and know that other employees can handle problems and let me
enjoy my vacation without carrying a pager (unless you think
it's cool to be tethered to your job 24/7 with a Blackberry).

Dogmatic adherence to a literal reading of every RFC is
impractical. When my organization decided to drop BrightMail
postively-identified spam, we accepted a FP rate of less than
one in a million as a good thing, fully aware that this violated
RFC 821.

I used to love sendmail but recommended our organization drop it.
Sendmail's queue processing algorithm was (is?) hopelessly broken
and delayed e-mail for hours or just discarded it after five days
because sendmail couldn't properly prioritize the queue.

With our IronPort C60 gateway, almost all e-mail is processed
sub-second, users don't see postiviely-identified spam, and
viruses and phishing attempts are a thing of the past. Should
I no longer be able to perform my duties, for whatever reason,
our e-mail system will continue running and someone else can
take on my responsibilities with a tiny learning curve. No
worries about whether SpamAssassin got it's update. No worries
about whether ClamAV will be running next month. No worries
about system outages during complicated open-source software
upgrades, even for a few minutes. Unless you feel those are OK.

Ask yourself this question: can your organization survive a loss
of its entire technical staff? Would new employees be able to
manage your systems or would chaos result?

matthew black
california state university, long beach


Re: Spam filtering bcps [was Re: Open Letter to D-Link about their NTP vandalism]

2006-04-12 Thread Matthew Black


Several people kindly contacted me off list with laborious
explanations of how to implement delayed 550 rejections using
sedmail, et al. We gave up sendmail years ago in favor of a
competing solution.

I haven't seen any succinct justification for providing a
550 message rejection for positively-identified spam versus
silently dropping the message. Lots of how-to instructions
but no whys.

matthew black
california state university, long beach


Re: Spam filtering bcps [was Re: Open Letter to D-Link about their NTP vandalism]

2006-04-12 Thread Matthew Black


On Wed, 12 Apr 2006 20:30:16 +0530
 Suresh Ramasubramanian [EMAIL PROTECTED] wrote:


On 4/12/06, Matthew Black [EMAIL PROTECTED] wrote:


I haven't seen any succinct justification for providing a
550 message rejection for positively-identified spam versus
silently dropping the message. Lots of how-to instructions
but no whys.



For viruses - fine.  But you are not going to find any spam filter in
the world that doesnt have false positives.  And in such cases its
always a good idea to let the sender know his email didnt get through.


Agreed, but we're willing to live with an error rate of less
than one in a million. This isn't a space shuttle. I don't think
the USPS can claim 99.% delivery accuracy. Nonetheless, to
allay worries, we are considering spam quarantines to allow
recipients an opportunity to review spam messages themselves, much
like Yahoo! Mail.


Complaints about e-mail not getting through won't be solved
with a 550 versus silently dropping spam because most users aren't
willing to sift through e-mail errors to find the specific cause
for delivery failure. Members of this list are a rare exception.



Like for example - you see a large webmail provider whose hosts and
domains keep getting forged into spam, misread the headers and block
that provider.  In such cases, its your users who arent getting a lot
of valid email from their friends and relatives who are using that
provider, and 550'ing instead of trashing email saves the senders, and
their provider,  quite  lot of time that'd otherwise be spent
troubleshooting the issue.

Plus, 5xx smtp rejects tend to save your bandwidth a bit compared to
accepting the entire email (not that it matters on a small university
domain where your userbase is going to be fairly small, and bandwidth
available quite generous ..  but for larger sites, or sites with
bandwidth issues, that's definitely a concern)


We already reject most connections with a 550 or TCP REFUSE
based on reputation filtering and blacklists, et al.

Where is the bandwidth savings once we've accepted an entire message,
scanned it, determined it was spam, then provided a 550 rejection
versus silently droping?

matthew black
california state university, long beach


Re: Spam filtering bcps [was Re: Open Letter to D-Link about their NTP vandalism]

2006-04-12 Thread Matthew Black


On Wed, 12 Apr 2006 21:12:44 +0530
 Suresh Ramasubramanian [EMAIL PROTECTED] wrote:

On 4/12/06, Matthew Black [EMAIL PROTECTED] wrote:


Where is the bandwidth savings once we've accepted an entire message,
scanned it, determined it was spam, then provided a 550 rejection
versus silently droping?


If you can scan it inline, you can stop, issue a 550 and drop the SMTP
connection any time you want.  Like for example, midstream when you
discover a fake header pattern.

You'd start with whatever can be rejected in session - fake HELOs,
blocklist listed IPs, random faked headers,  dodgy attachment types
that are more likely to be viruses than not

Then apply the heavier and more cpu intensive filters later, on a much
smaller volume of spam


We already do this.

 

Maybe not all that much of a bandwidth / cpu saving, but saving remote
postmasters the hassle of troubleshooting lost email is always a good
idea.


After all said methods have been performed and the message gets
through reputation filtering; blacklists; forged/munged headers,
e-mail addresses, domain names the message comes in and then
there's that final dot. Up to this point, the message hasn't
proven to be spam until it can be scanned using BrightMail,
SpamAssassin, Baysian filters, DCC lists, or other methods.
All I'm saying is that once the full DATA submission has completed,
there's no bandwidth savings from silently dropping the message
versus providing a 550 rejection. In the best of all worlds,
it would be nice to give feedback. No system is perfect and a
false-positive rate of less than one in a million 220 accepted
messages seems pretty small.

matthew black
california state university, long beach


Re: Spam filtering bcps [was Re: Open Letter to D-Link about their NTP vandalism]

2006-04-12 Thread Matthew Black


On Wed, 12 Apr 2006 14:18:24 -0400
 [EMAIL PROTECTED] wrote:

On Wed, 12 Apr 2006 10:16:53 PDT, Steve Thomas said:


 I haven't seen any succinct justification for providing a
 550 message rejection for positively-identified spam versus
 silently dropping the message. Lots of how-to instructions
 but no whys.

RFC 2821?

  ...the protocol requires that a server accept responsibility
  for either delivering a message or properly reporting the
  failure to do so.


Your statement is open to multiple interpretations. I argue that
anytime our system identifies a message as spam that it gets
delivered to the system bit bucket.

RFC-821 and netiquette also mandate e-mail be properly addressed.
System manufacturers and administrators make compromises because
strict adherence to the rules is not always possible from an
operational perspective.

 

Elsewhere in 2821 (6.1, to be specific):

  When the receiver-SMTP accepts a piece of mail (by sending a 250 OK
  message in response to DATA), it is accepting responsibility for
  delivering or relaying the message.  It must take this responsibility
  seriously.  It MUST NOT lose the message for frivolous reasons, such
  as because the host later crashes or because of a predictable
  resource shortage.


Lost me on that part about crashes being frivolous reasons.
This is a political statement not an indisputable matter of fact.


OK? Got that? You '250 OK' it, you got a *serious* responsibility.  Losing 
the
message because the whole damned machine crashes is considered a frivolous 
reason.


And throwing it away because you don't like the way it looks is OK?  Man,

...***

you're in for some severe karmic protocol payback down the road... ;)


I'm not the one throwing them away and never look at them; watch
the finger wagging. And thanks for the karma heads up, Bhudda.

matthew black
california state university, long beach


Re: Spam filtering bcps

2006-04-12 Thread Matthew Black


On Wed, 12 Apr 2006 14:28:59 -0500 (CDT)
 Bryan Bradsby [EMAIL PROTECTED] wrote:



Silently deleting other people's e-mail should never even be considered.


Unless that email is a virus, or a spam with a forged envelope sender.

-bryan bradsby



Aha, so there are situtations where this is acceptable?
What about deleting viral attachments or altering subject
lines...is that permissible? The sweeping generalizations
I've read leave little room for responding to real-world
situations.

matthew black
california state university, long beach


Re: Open Letter to D-Link about their NTP vandalism

2006-04-11 Thread Matthew Black


On Mon, 10 Apr 2006 23:23:06 -0700 (PDT)
 Matt Ghali [EMAIL PROTECTED] wrote:


On Tue, 11 Apr 2006, Simon Lyall wrote:


Everyone here runs spam filters. Many times a day you tell a remote MTA
you've accepted their email but you delete it instead. Explain the
difference?


Hold on there. What you are describing is evil and bad, and I certainly 
hope everyone does not do that.


When I do not wish to accept a message, I do not accept it, rejecting with 
an SMTP permanent delivery failure.


Don't mean to go off on a tangent, but accepting and then silently 
discarding mail is a terrible idea.


matto



Are you suggesting that we configure our e-mail servers to notify
people upon automatic deletion of spam? Frequently, spam cannot be
properly identified until closure of the SMTP conversation and that
final 200 mMESSAGE ACCEPTED...or do you think that TCP/IP connection
should be held open until the message can be scanned for spam and
viruses just so we can give a 550 MESSAGE REJECTED error instead of
silently dropping it?

Because most spam originates from a bogus or stolen sender address,
notification creates an even bigger problem. What's next: asking for
permission to hang up on telemarketers?

matthew black
network services
california state university, long beach


Re: Sober

2005-12-02 Thread Matthew Black



On Fri, 02 Dec 2005 19:09:23 -0500
 Jim Popovitch [EMAIL PROTECTED] wrote:


Joseph S D Yao wrote:

Why would anyone not trolling for viruses use MS mail products, Chris?


Because they are forced or told to by their MIS department? Sometimes 
the blind do lead the blind...and the blind follow (who's leading?)  :-)


It's also worth pointing out that MS mail products generally include a lot 
more functionality than just email.  Calendaring and workflow are in high 
demands.  Give MIS departments a better product and they will use it.


-Jim P.



What makes MS products so wonderful is they include much more
functionality than many other products.

What makes MS products so horrible is that the add functionality
by making users' systems vulnerable to security threats under
the guise of helpfulness (e.g., VB scripting, auto preview in
Outlook).


We too saw a large surge in e-mail bounces hitting our site.
Our IronPort e-mail gateways are configured to drop viruses
laden and undeliverable messages rather than bounce them to
the victimized from sender.

Why Fortune-500 e-mail administrators cannot figure out this
one is confounding. How about a nice article in WSJ, Fortune,
or Forbes which lists the companies with misconfigured systems
so investors are informed as to the IT infrastructure of their
investments?

If you're not part of the solution, you're part of the problem.

matthew black
california state university, long beach


Verizon telco outage in LongBeach, CA

2005-10-18 Thread Matthew Black



Verizon California is reporting a loss of local
telephone service in Long Beach, California. Calls
into and out of the area are not possible. They are
advising citizens to use their wireless carriers
for 911 service. As 911 calls are connected to the
CA Highway Patrol here, that could delay emergency
response times quite significantly.

matthew black
california state university, long beach


Re: Verizon outage in Southern California?

2005-10-18 Thread Matthew Black



On Tue, 18 Oct 2005 08:48:50 -0700 (PDT)
 Jay Hennigan [EMAIL PROTECTED] wrote:


We lost connectivity to a number of customers in the Los Angeles and
Long beach area and the local AM radio news stations are talking about
some major telephone issues regarding Verizon.

Anyone have more information?  It seems to have started around 02:30
local time this morning.



Yup, the news is true. We have lost outside telephone service
at CSU Long Beach to all but Verizon customers connected to
our local central office. Newspapers are reporting that the
outage began Tuesday around 2:30 a.m. local time and is affecting
a wide area including Long Beach, Huntington Beach, Laguna Beach,
Artesia, Downey, Bellflower and Westminster (not a complete list).

Search for details.

http://news.google.com/nwshp?hl=entab=wnq=verizon%20long%20beach

matthew black
california state university, long beach


Re: Verizon outage in Southern California?

2005-10-18 Thread Matthew Black



On Tue, 18 Oct 2005 12:59:37 -0700
 Steve Sobol [EMAIL PROTECTED] wrote:


Olsen, Jason wrote:

Anyone have more information?  It seems to have started around 02:30 local 
time this morning.


We lost connectivity (WAN/Internet/POTS) to our Long Beach site at
around 2:27 AM PDT today.  Several news agencies are reporting it on the
web (hooray news.google.com), citing mechanical glitches or bad
weather.


Bad weather could definitely be a factor.

Southern Cali electric utilities are notoriously unreliable during bad 
weather, especially up in my neck of the woods. It's been raining pretty 
steadily here for the past two days; I drove 150 miles from Apple Valley to 
northeast San Diego this morning and it was even raining down here in SD -- 
may still be raining now, I just haven't looked outside. I even heard a 
radio report that a funnel cloud touched down in the foothills outside Los 
Angeles; I forget exactly where. (That doesn't happen very often around 
here.)



While weather in Southern California may affect your electricity,
it has only a minor effect in the Long Beach area. Monday evening's
storm was fairly mild with winds under 10 MPH and less than a half
an inch of rain overnight. Not what I would consider a heavy storm.

Rains do cause telco data problems. When I had dial-up, my maximum
rate dropeed from about 45K to 37Kbps during and for a day or two
following rain.

Telephone service is beginning to be restored in the Long Beach
area but is still sporadic.

Around 2:20 or 2:30 a.m., I was awoken by my clock radio with
three or more sets of soft buzzing noises--as though a radio
station went silent. I checked my cordless phone and had
dialtone, then went back to sleep. Is there any correlation?

matthew black
e-mail postmaster
california state university, long beach


Re: Verizon outage in Southern California?

2005-10-18 Thread Matthew Black




Around 2:20 or 2:30 a.m., I was awoken by my clock radio with
three or more sets of soft buzzing noises--as though a radio
station went silent. I checked my cordless phone and had
dialtone, then went back to sleep. Is there any correlation?



I guess my posting wasn't clear. The radio portion of my
clock radio was completely off. The clock was working and the
alarm was set for 5:50 a.m. to turn on the radio.

My cordless phone sits adjacent to the clock radio. The cordless
phone near my bed is an extension sitting in its charging base
but it is not the base telephone station which is located in
another room and plugged into a POTS line.

During the night, my radio is normally silent. Maybe the noises
that I heard around 2:30 a.m. came from the cordless phone
instead of the clock radio. I just thought it was a conicidence
that I hear strange noises around the same time my local phone
company experiences a major outage.

matthew black
california state university, long beach


Re: Verizon outage in Southern California?

2005-10-18 Thread Matthew Black



On Tue, 18 Oct 2005 15:38:06 -0500
 Olsen, Jason [EMAIL PROTECTED] wrote:


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On 
Behalf Of Matthew Black

Sent: Tuesday, October 18, 2005 3:13 PM


Telephone service is beginning to be restored in the Long 
Beach area but is still sporadic.


Our ATM WAN link through Sprint came back up around 1345 Central time,
and the two DS1s for the school's Internet service were revived about
fifteen minutes ago (1507 CDT).  They've been rock-solid so something
must be going right out there.

When I called Sprint about any information they might have for the
outage the tech said that the area was down due to a Verizon DACS
failure.  That must have been a spectacular failure, because I'm reading
that it wiped out most everything (
http://www2.presstelegram.com/news/ci_3128087  indicates four tandems
hit?! ) in the area.  The articles are primarily focusing on the impact
to E911 services, followed with the hit to POTS lines.  I have yet to
see any mention of impact to data in any of 'em.  Here's what intrigues
me about this outage: if it wiped out E911, most of the POTS and also
impacted data services (as Jay Hannigan and I can attest), how did the
cell towers that are also served by the network live through it?

Jason Feren Olsen  Senior Network Engineer DeVry, Inc



Thanks for the link to the story update. Our OC3C (155 Mbps link)
goes through a place called WestEd (not WestCom) in Seal Beach
which is the headquarters for CENIC, the CA higher education network.
We never saw any data outage for CSULB.

I'm not completely familiar with the telco jargon.
Does Tandem mean the same as a local central office, where
POTS lines terminate at the switch? Long Beach has a population
of 470,000. The C/Os I know of are:

Alamitos at 7th Street and Termino, ZIP 90814

Clark near Clark Ave and Pacific Coast Highway, ZIP 90804

LongBeach at 6th Street and Elm Ave, ZIP 90802

Lakewood at Clark Ave and Connant St, ZIP 90808

LNBHCAXG at 3440 California Ave, ZIP 90807 (for my home)


I have no idea whether cell service was truly affected. The
announcements we sent to our campus suggested people use their
cell phones for 911 service which would be serviced by the
CA Highway Patrol (Erik Estrada, etc.) or a campus telephone
which is serviced by our local campus police (sworn state police).
I was completely unaware of the outage until someone else
mentioned it in my office.

matthew black
california state university, long beach


Re: KVM over IP suggestions?

2005-08-22 Thread Matthew Black



On Mon, 22 Aug 2005 11:15:23 -0400
 Drew Weaver [EMAIL PROTECTED] wrote:

   Howdy, I'm looking for a way to give our remote users access
to their servers, perhaps a KVM-IP solution. What we need is support for
multiple users (more than 2), with access control that limits what users
can connect to what ports on the KVM switch, and would allow you BIOS
level access and os-installation type control over the server, would
also be nice if it worked with windows and linux/unix based systems.

Any suggestions would be helpful.

Thanks,
-Drew



We have a non-IP switch from Raritan and saw presentations on their
IP KVM products. Seemed pretty impressive. One problem you may want
to focus on is screen resolution since the video output must be
converted to IP packets with a lower refresh rate. We're planning
to buy a few of these switches for remote monitoring.

matthew black
california state university, long beach


Re: @Home's 119 domain names up for sale

2005-08-11 Thread Matthew Black



I remember @home.com as being one of the defunct domains for which we
always had outbound e-mail queued.

But exactly how is this bill related to the domain name sale other
than the fact that your press release snippet contains the text
string [EMAIL PROTECTED] Your post doesn't make that clear.

Our government spends money on myriad of initiatives. Conservatives
like to decry government spending as a total waste of resources.
Keep in mind that every dollar spent by the government goes back
into the economy, whether it be money to the oil industry (ala
the new Energy Bill, money to Halliburton for Iraq operations),
or low-income housing. The point is that the money goes back to
citizens in the form of jobs, subsidized purchases (which help
business sell items and services and create more jobs), or in the
form of tax breaks to extremely wealthy individuals. Contrary to
the rhetoric, the money doesn't vanish down a sinkhole.

matthew black
california state university, long beach

Note: The opinions stated herein represent only myself and other
like-minded individuals and may not represent my employer.


On Wed, 10 Aug 2005 12:09:59 -0500
 Frank Coluccio [EMAIL PROTECTED] wrote:


re: @Home's 119 domain names up for sale

Interesting that you'd bring this up. The federal pork trasfer of $1 
Billion that

was announced on Sunday to bridge the digital divide references an
[EMAIL PROTECTED] program as a part of its underpinning.

From: http://press.arrivenet.com/pol/article.php/679032.html

---snip:

LISC/NEF and One Economy Launch $1 Billion Initiative to Bridgethe Digital
Divide; Sen. Hillary Clinton Helps Unveil Initiative

Sunday, August 07, 2005

Contact: Leslie Kerns of Solomon McCown  Co., 617-933-5013 or
[EMAIL PROTECTED] or Susan Sheehan of Vogel Communications, 
503-449-1666

or [EMAIL PROTECTED]

NEW YORK, Aug. 7 /U.S. Newswire/ -- Efforts to close the technological gap
between America's haves and have-nots will get a boost this week. Local
Initiatives Support Corp. (LISC) and its subsidiary the National Equity 
Fund
(NEF) are partnering with One Economy to launch [EMAIL PROTECTED], a $1 
billion
initiative that will build more than 15,000 affordable homes with 
high-speed
digital Internet connectivity and provide low-income families personal 
access to
computers and technology services. The initiative expects to connect 
nearly

100,000 people to the vast advantage of the Internet.

---end snip

It makes for some interesting reading for those of you tracking where your 
tax
dollars are going. I'd be interested in reading some comments on this 
initiative,

either on the board or by email.

[EMAIL PROTECTED]

=

On Wed Aug 10 16:44 , Fergie (Paul Ferguson) sent:


   I know this is horribly off-topic, but seeing a reference to
   @Home kind made me a little nostalgic. :-)

   [snip]

   Apparently former high-speed Internet provider [EMAIL PROTECTED]
   once felt likewise. But At Home Liquidating Trust, successor
   to the once high-flying Internet darling [EMAIL PROTECTED], said
   Wednesday it is selling the former broadband company's 119
   domain names.

   [snip]

  
http://news.com.com/ExciteHomes+119+domain+names+up+for+sale/2100-1030_3-5826807.html


Re: Way OT: RE: @Home's 119 domain names up for sale

2005-08-11 Thread Matthew Black



On Thu, 11 Aug 2005 11:57:25 -0500
 Brian Johnson [EMAIL PROTECTED] wrote:



Holy communist manifesto batman!

Let's let the government fix everything. Hold on, hasn't that been tried
already? Oh yeah the USSR. That was a blazing success.

Conservatives generally aren't against the government helping in areas NO
ONE ELSE CAN. It is obvious to everyone involved that the government 
largely
screws up these sorts of initiatives and most of the money ends up 
wasted

anyways. It's these pork projects that kill us.

- Brian J.


Wasted? Please elaborate. It's not like the money vanishes. The money
goes somewhere, usually to pay non-government salaries.
Corporate Amerika is wasteful too: WorldCom, Global Crossing, Enron,
and Halliburton. These are companies that hurt the lives of
millions of Americans, including 40,000,000 citizens of California who
pay double the national average for electricity because Enron gamed the
system. We pay 15 cents per kilowatt! That wasn't completely the
government's fault.

matthew black
california state university, long beach

Note: Options expressed are mine and do not necessarily represent
my employer.


AUP for NANOG?

2005-04-14 Thread Matthew Black

Do we have an Acceptable Usage Policy fot this NANOG mailing list?
Of late this forum has become a forum for ad hominem rather than a
friendly discussion of technical issues. While I may disagree with
the opinions of others, I wouldn't resort to name calling or belittling.
This reminds me of the way others behaved when I entered the field
some 25 years ago. Some people were very helpful and friendly.
Others responded very arrogantly with the tone of how stupid you
are for asking that question.
If you're so smart, feel free to share your knowledge. It's unnecessary
to belittle someone for asking a question or stating an opinion. The
motivation behind this post is to serve as a reminder of the purpose of
the NANOG forum. Let's return some decorum here.
matthew black
california state university, long beach


Re: Hotmail-- Again??

2005-04-13 Thread Matthew Black

On Wed, 13 Apr 2005 07:18:41 +0530
 Suresh Ramasubramanian [EMAIL PROTECTED] wrote:

On 4/12/05, Matthew Black [EMAIL PROTECTED] wrote:
2. After given a numeric SMTP error response code between 500 and 599
   (also known as a permanent non-delivery response), the sender 
must
   not attempt to retransmit that message to that recipient.

Microsoft Outlook doesn't follow this rule. Outlook perpetually retries
sending messages which encounter an SMTP permanent error between
500 and 599. How interesting that their on-line e-mail service has
rules that prevent use of the parent company's own products.  8-)
Outlook is not an MTA and it is not going to connect to MSN/Hotmail's
servers to deliver mail.
And Hotmail is run by a rather different group of people than those
that code Outlook.

You missed the point of my message. I am fully aware that Outlook
is an MUA and Hotmail does not let their free customers use MUAs.
Paid Hotmail customers are permitted to use their own MUA.
The point of my original post is that Microsoft owns an on-line
e-mail portal that follows RFC-[2]821 (or is it [2]822) by requiring
connecting systems to obey the 5xx response codes as permanent
failures and never attempt redelivery of the errant message.
Microsoft Outlook and Exchange do NOT understand that 5xx error codes
are permanent and will attempt redelivery, indefintely in the case of
Outlook.
matthew black
california state university, long beach


Re: Hotmail-- Again??

2005-04-12 Thread Matthew Black

On Tue, 12 Apr 2005 11:13:31 -0400
 Jim McBurnett [EMAIL PROTECTED] wrote:
Hi all,
Please excuse me for any off topic info here, but I can't seem to find
the email that had the details of Hotmail's new blocking policy.
Does someone have the name / # handy for the hotmail help line for
sysadmins?
In researching an answer to your question, I came across the following
information on the MSN website:
   http://advertising.msn.com/adproducts/Email_TechStd.asp
   2. After given a numeric SMTP error response code between 500 and 599
  (also known as a permanent non-delivery response), the sender must
  not attempt to retransmit that message to that recipient.
Microsoft Outlook doesn't follow this rule. Outlook perpetually retries
sending messages which encounter an SMTP permanent error between
500 and 599. How interesting that their on-line e-mail service has
rules that prevent use of the parent company's own products.  8-)
matthew black
california state university, long beach


Re: National Do Not Call Registry has opened

2003-07-03 Thread Matthew Black

Has anyone noticed an obvious hole in the new DNC Registry?
Anyone can start sending delete requests to remove another
person's phone number from the list.  Since they don't save
anything about the request other than the phone number and
date (see Privacy Policy; they don't collect e-mail or IP
addresses), a devious person could remove your phone number
from the list.  Simply go to the webpage, enter a phone
number and a throw-away address from YAHOO.COM.  After
receiving the confirmation e-mail, simply reply YES.

Why didn't they require delete requests to come only from
the phone as opposed to annonymous web requests?

matthew black
network analyst
california state university, long beach