Re: Cross-country shipping of large network/computer gear?
I've only shipped a few (moderately) heavy things on short notice in my career. Almost all of those involved FedEx because it was simple and hassle-free. If we're talking about shipping palettes of equipment then I agree with the use of air cargo. It wasn't entirely clear from the first post that a few palette's worth of equipment was what was being shipped. BTW, counter-to-counter service isn't always handled as luggage. In a few cases the package is hand-carried over to the cargo terminal where it's put on the next flight out. Then it's held for you at the destination, NOT put out on the conveyor belt. Most air cargo firms are set up to deal with companies that ship products as a part of their daily business. They usually dont do a whole lot of business with individual shippers. YMMV. I've used air, rail, and truck. IMHO, if you dont know a bill of lading from a hotel bill then an air cargo company isn't where you should start. WRT FedEx: just because your stuff got damaged, don't assume that they break everything they touch. There isn't a single business that I can think of that would tolerate a 40% loss rate on anything. FedEx could NOT stay in business long with those kinds of numbers. Nor could they keep an insurance carrier. Robert E. Seastrom wrote: N. Richard Solis [EMAIL PROTECTED] writes: FedEx will be your best bet. Trust me. FedEx Heavy = pay a surcharge for heavy boxes, get it moved by a 120 pound delivery person with a handtruck rather than a pallet jack or other appropriate freight handling equipment... and dropped off the truck. My experience is a 40% damage rate when shipping Cisco 7507 and 7513 routers via FedEx Heavy. Here are some pictures from back when I was at AboveNet: http://www.seastrom.com/fedex/ You COULD do a counter to counter shipment via an airline cargo desk. That MIGHT be cheaper but you will still have to transport it from your spot to their pickup and back again on the other side. Counter-to-counter is the *last* way you would want to ship that sort of thing (handled as luggage on a flight, beat to hell by baggage handlers, and you get to retrieve it from baggage claim in an airport and schlep it all the way to your car). Far better (if you have access to trucks on both ends) is to ship it air freight. As you enter your favorite airport, follow the signs to Air Cargo, not the signs to the passenger terminal. When you find a place with a lot of places for 18-wheelers to back up to loading docks, and relatively few places for cars to park, you've found the right place. Matthew doesn't mention specific terminus points for the shipment, but based on whois information I'll make a wild guess that NYC is one end. JFK appears to be the big United installation (vs LGA and EWR), per info on www.unitedcargo.com - I tend to prefer them because of their long hours for pickup and delivery at IAD, which makes life convenient for me. :) If you need door-to-door service, there are numerous air freight forwarders who can handle palletized equipment and move it around the country/world in a timely fashion (and really, if you're talking about 300+ pounds of rackmount equipment, that's how you want to move it anyway). Two companies that I've used and been quite happy with the results are Cavalier International and Eagle Global Logistics. You may recognize Eagle's logo from stickers on previous shipments that you've gotten from major manufacturers who have stuff manufactured in the Far East. The Pros Know. http://www.eaglegl.com/ http://www.cavalier-intl.com/ ---Rob
Re: Plano, TX Legacy: Fiber Provider or Wireless Wireless question
Wireless is a good option with a few caveats: 1. At the speeds you are talking about, you need line of sight. Usually, this means getting up high to account for curvature of the earth and clearing of what is called the fresnel zone for the particular frequency you are using. 2. You will need to use some of the higher frequency systems to get link speeds of a gig or more. There are 23ghz unlicensed systems as well as 60ghz unlicensed systems. The 60ghz systems will get you higher speeds but the link distance will be on the order of hundereds of meters. 3. Link planning will be a critical exercise. If you really NEED the high availability, you can get it by properly considering the distance you need to go, the speeds you will use, the frequencies you will transmit at, and the statistical expectations of weather and other factors that will affect the total path attenuation the system will encounter. Systems that average availability of 99.99% are commonplace and 99.999% can be achieved by using shorter path distances. Try the guys at www.ydi.com. They will steer you right. -Richard [EMAIL PROTECTED] wrote: Looking for any advice or pointers for obtaining multiple Gig links (last mile) in the Plano, TX area. The abundance of fiber options here seems to be decidedly underwhelming. Looking for suggestions including creative options such as wireless. I need to get from Plano to any closest better place for picking up multiple Gig Internet links. Wondering too what other large companies in this area have done for large internet links...any advice appreciated. Also, I'm reading now that more ISP's are using wireless for last mile provisioning on the new unlicensed frequencies. Was wondering if anyone had experience using Dragonwave or any similar wireless products in Texas. Do sandstorms and golf ball sized hail pose significant issues? Severe thunderstorms? Would like to chat with anyone with significant wireless experience in the Dallas area. WOuldnt mind speaking with an unfluffed sales person eitehr. :-)
Re: Advice/Experience with small sized DDWM gear
Fletcher, My primary responsibility here is engineering exactly these kinds of systems. The biggest difference between CWDM systems and DWDM systems is system reach. Most CWDM systems are designed for short haul applications like yours (approx 20km and under. Most DWDM systems are designed for much more expansive requirements (50-600km). The primary reason for this is amplification and laser power. CWDM systems use low power uncooled lasers that can drift in frequency making it hard for them to pack many channels into the limited transmission window provided by available fiber. Amplifiers will raise the system cost. DWDM systems use higher power lasers that are actively cooled to make them stable in frequency and consequently, you can fit more into the transmission window. They get system reach by using optical amplifiers. I've had great experience with several vendors but ultimately your choice depends on your particular situation and requirements. CWDM will be much lower cost. Look at the ONLINE 2500 series from Ciena or the CWDM options from Movaz Networks. But don't stop there. There are MANY other CWDM vendors that can help you. Don't forget to check what kinds of channel bandwidths are supported. Some can provide actual BER information for each muxed channel. If you have further questions, don't hesitate to contact me. [EMAIL PROTECTED] wrote: On Fri, 20 Jun 2003 14:56:41 -0400 Deepak Jain wrote: Nanogers, We are looking for advice/experience from folks who has used small 6-8 Wavelength DDWM. Also what are the pros and cons of CDWM and DDWM? Application; 5 Mile Dark Fiber between two carrier neutral hotels in SF. All help is appreciated and results will be shared if requested. Arman, I think the biggest difference between small DWDM and CWDM is how much growth room you need. If you need 8 wavelengths (possibly 16 is still called CWDM but I doubt it) you can stay on the CWDM side. The lasers and the gear is generally cheaper. With DWDM gear everything seems to be more expensive, but you get a lot more control as the electronics governing the chassis' tend to be much more advanced. On a short run like that, many advanced features like all-optical amplification and such are not necessary. I am not aware of any all-optical CWDM amplifiers yet. (for example). If you are planning more than just 1 DF run, you could buy the less expensive solution and just swap it out when you need something more and use the CWDM solution somewhere else. If you have decent/modern fiber, you should be able to comfortable sign al 8 waves x 1G or 8 x 2.5G (full duplex). Some DWDM gear will let you double that on just 8 colors by going full duplex on each fiber (each thread). So its a question of how much BW you need and how much you want to pay for right now. (If I am wrong, someone please correct me). Hope this helps, let me know what you decide. I would be interested in recommendations for specific hardware. We are looking at longer runs and the units must be NEBS compliant as the nodes are in telco COs. thanks, fletcher
Re: Power outage in North East
I just got off the phone with an old boss of mine. ;-) It would appear that there is a large fire at a ConEd plant that has now caused a cascading power outage in the Northeast. Some more plants may have tripped offline because of the load they absorbed from the loss of the other plant. If I get more information, I'll post. Damian Gerow wrote: Thus spake Joel Perez ([EMAIL PROTECTED]) [14/08/03 16:27]: Has anyone heard of a big Power outage in the North east? I just got a call from one of my tech's in the GBLX bldg in Newark, NJ at 1085 raymond and they are telling him that they lost power! But I also got a call from ATT in NY that they also lost Power! It looks like a rather large power outage -- we're in South Western Ontario, Canada, and power is out in Waterloo, Cambridge, Guelph, Hespler, and (I'm pretty sure) London as well. Can't say about Toronto. - Damian
Re: a list of hosts in a RPC BOTNET, mostly 209.x.x.x,
Atlantech is local to me and sells a lot of DS1 internet access to Wireless ISPs.
Maybe a war driver is having some fun...
Drew Weaver wrote:
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margin-bottom:.0001pt; font-size:12.0pt; font-family:Times New Roman;} a:link,
span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited,
span.MsoHyperlinkFollowed {color:purple; text-decoration:underline;}
span.EmailStyle17 {font-family:Arial; color:windowtext;} @page Section1 {size:8.5in
11.0in; margin:1.0in 1.25in 1.0in 1.25in;} div.Section1 {page:Section1;} --
I've tried contacting abuse departments of several of these isps and none of them
seem to care, so I figured I would post the info here, and maybe someone will let
them know, the biggest offender is atlantech. These are all hosts that have been
compromised by the same person, they're being used to SYN flood 65.110.34.100
If you want to see this glorious channel for your self its called #!LPOL! on
Undernet.
Basically the way this works is your box gets attacked, then it sits on this irc
channel and waits for commands, in this case the command is !SYN 65.110.34 1000 6667
-s
Anyways here is the list, and every 30 seconds or so 2 or 3 more jump into this
room.. the botnet is growing!
#!LPOL! Jessica74 H [EMAIL PROTECTED] :3 Jessica743071
#!LPOL! Claire272 H [EMAIL PROTECTED]
#!LPOL! Sophia554 H [EMAIL PROTECTED] :3 Sophia554325
#!LPOL! Chloe9013 H [EMAIL PROTECTED] :3 Chloe901312
#!LPOL! Sydney542 H [EMAIL PROTECTED] :3 Sydney542199
#!LPOL! Elsa12423 H [EMAIL PROTECTED] :3 Elsa124230
#!LPOL! Minki7099 H [EMAIL PROTECTED] :3 Minki709990
#!LPOL! Makayla57 H [EMAIL PROTECTED] :3 Makayla574543
#!LPOL! Leslie525 H [EMAIL PROTECTED] :3 Leslie525606
#!LPOL! Autumn319 H [EMAIL PROTECTED] :3 Autumn319583
#!LPOL! Samantha3 H [EMAIL PROTECTED] :3 Samantha394828
#!LPOL! Yamilla15 H [EMAIL PROTECTED] :3 Yamilla150205
#!LPOL! Grace2018 H [EMAIL PROTECTED] :3 Grace201892
#!LPOL! Lujan7794 H [EMAIL PROTECTED] :3 Lujan779454
#!LPOL! Minki7888 H [EMAIL PROTECTED] :3 Minki788839
#!LPOL! Briana185 H [EMAIL PROTECTED] :3 Briana185975
#!LPOL! Angela274 H [EMAIL PROTECTED] :3 Angela274842
#!LPOL! Anna79907 H [EMAIL PROTECTED] :3 Anna799072
#!LPOL! Sung42146 H [EMAIL PROTECTED] :3 Sung421466
#!LPOL! Estella68 H [EMAIL PROTECTED] :3 Estella680044
#!LPOL! Jenna5293 H [EMAIL PROTECTED] :3 Jenna529394
#!LPOL! Courtney6 H [EMAIL PROTECTED] :3 Courtney697581
#!LPOL! Caroline5 H [EMAIL PROTECTED] :3 Caroline527031
#!LPOL! Shannon50 H [EMAIL PROTECTED] :3 Shannon505552
#!LPOL! Beyonce82 H [EMAIL PROTECTED] :3 Beyonce828929
#!LPOL! Kelsey198 H [EMAIL PROTECTED] :3 Kelsey198278
#!LPOL! Nicole203 H [EMAIL PROTECTED] :3 Nicole203361
#!LPOL! Jasmine27 H [EMAIL PROTECTED] :3 Jasmine270357
#!LPOL! Niki68912 H [EMAIL PROTECTED] :3 Niki689129
#!LPOL! Bailey427 H [EMAIL PROTECTED] :3 Bailey427581
#!LPOL! Emily9352 H [EMAIL PROTECTED] :3 Emily935216
#!LPOL! Nicole893 H [EMAIL PROTECTED] :3 Nicole893482
#!LPOL! Hannah294 H [EMAIL PROTECTED] :3 Hannah294622
#!LPOL! Savannah7 H [EMAIL PROTECTED] :3 Savannah707812
#!LPOL! Marissa29 H [EMAIL PROTECTED] :3 Marissa298910
#!LPOL! Marissa89 H [EMAIL PROTECTED] :3 Marissa898535
#!LPOL! Shakira76 H [EMAIL PROTECTED] :3 Shakira762665
#!LPOL! Jenna8438 H [EMAIL PROTECTED] :3 Jenna843871
#!LPOL! Ashley377 H [EMAIL PROTECTED] :3 Ashley377799
#!LPOL! Andrea434 H [EMAIL PROTECTED] :3 Andrea434270
#!LPOL! Jessica49 H [EMAIL PROTECTED] :3 Jessica494079
#!LPOL! Caitlin83 H [EMAIL PROTECTED] :3 Caitlin835383
#!LPOL! Denise777 H [EMAIL PROTECTED] :3 Denise777131
#!LPOL! Nicole948 H [EMAIL PROTECTED] :3 Nicole948345
#!LPOL! Haley0390 H [EMAIL PROTECTED] :3 Haley039010
#!LPOL! Samantha1 H [EMAIL PROTECTED] :3 Samantha151353
#!LPOL! Niki13026 H [EMAIL PROTECTED] :3 Niki130268
I hope this isn't off topic.
-Drew
RE: Humidity ranges?
IIRC, too low a humidity level makes static electricity a problem. Too high makes the cold air condense on your equipment. 60-65% sounds about right. Todd Mitchell - lists wrote: | and when I should | complain to the datacenter operators? (References I can point to would | be nice.) When your equipment starts to rust ;) I don't have any technical references, but I think that anything over 65% is probably too much. Most facilities I have equipment in do not exceed that mark. Todd --
Re: Soviet era maps of Moscow (was Re: Backbone Infrastructure and Secrecy)
I can tell you that FREQUENTLY the maps dont match the reality of utility placement. Especially w.r.t. fiber paths. VERY few cable maps that are availaible accurately reflect splice points or interconnects between mutiple cables entering a vault. Without access to the specific GPS points and the described arcs that are the foundation of a true GIS representation of installed plant, the maps are useless for anything more specific than knowing whether you are close enough to a fiber route even bother seeing if you can jump onto it. At a power company that I worked at we had a huge GIS implementation going on. Every pole, conduit, and cable was entered into the system along with all of the active elements like transformers and the like. We had guys running around with GPS backpacks that received differential GPS coordinates and would walk the routes to enter the data with information about what they were standing next to. With all of that effort, we would find that the map overlays that represented the streets and homes were so inaccurate that frequently a pole would appear as if it was right in the middle of the of a major roadway. Thus began the process of cleaning up the city GIS implementation. It was much better than the maps we had but it wasn't perfect. Sometimes the data doesn't get quite the sanity checking that it should. Skill levels differ between mapmakers. Sean Donelan wrote: On Tue, 8 Jul 2003, Pete Kruckenberg wrote: So, instead, we will all continue to blindly buy redundant infrastructure that uses the same fiber bundles, because we don't have the information to make a more intelligent choice. Just makes it easier for a terrorist to do his job. All the official soviet maps of Moscow were filled with errors because someone thought it would keep invaders from figuring out how to drive through the city. Instead most tourists bought Moscow maps from the US Central Intelligence Agency, because they were more accurate than the soviet maps. The Automobile Association of America has long offered triptiks as a membership benefit. Tell AAA the starting and ending points of your trip, and they will create a customized map booklet of the entire route. Think how useful a AAA membership would be to a terrorist. I haven't seen Sean Gorman's maps so I don't know if he has really put together something unique, or its similar to the same types of maps other people create as we've built our networks. The interesting thing about many maps is how often they are incorrect, just like the soviet era maps of Moscow. Just because a map show fiber runs between two points doesn't mean either the fiber or the circuits actually follow the line on the map. Would you consider 50 mapping errors per trench mile good or bad? At an Underground Damage Prevention conference one of the speakers was explaining how to reduce the error rate. The second phase of frustration about network design is once you've managed to get a map, finding out the real world doesn't match the map. BTW, I'm still looking for decent network mapping software :-)
Re: LH/ELH Recommendations?
I'm afraid that there isn't a good commercially-available way to send any high speed optical signal over a single continuous fiber for 200 miles. The physics simply prohibit it. The source of the problem is a limit on the maximum launch power into the fiber before you start to see interesting material interaction effects of high laser power on glass fibers. At last guess, that limit was about +17dBm into standard SMF-28. Couple this with a typical receive sensitivity of -12dBm for 10gpbs signals and you've for about 29dB of link margin to work with. Assuming of course that there aren't any patches or other attenuators in the path, and at a typical attenuation of .25db/km, that gets you about 116km. That's about 70 miles. Of course, I might be wrong about the exact figures, but you get the idea. Using an optical amplifier is the best bet but like all amplifiers it will introduce noise into the signal. You'll need something to measure OSNR (Optical SNR) to make sure that your signal will even be readable at the far end. Amps generate more noise at high gain levels. You COULD go out and buy an optical gain block to do this but it would be a kludge and COULD damage your optics on the far end. In short, there aren't many solutions that are cheap that will let you do this without putting some equipment along the way to amplify, regenerate, or otherwise enhance the signal. FWIW, most terrestrial fiber networks are designed around a 25db span loss, or roughly 70-80 km. If there was an easy, cheap way available today to reduce the number of expensive AMP/REGEN huts your typical long-haul provider would require, it would have been found by now. Dont believe anyone who tells you they can send a signal 4000km without regeneration. They are talking about electrical regen, not optical amplification. Deepak Jain wrote: Last time I asked the list for recommendations on how to solve a short reach fiber problem I got some amazing answers and suggestions -- for which, I am still appreciative of. I summarized for everyone who asked and will gladly do so if anyone else would like to know. I've got a new pickle I am trying to work through and have been wholly unexcited by the solutions various vendors are talking about (read: $=x^n). I am trying to signal over a dark fiber (SMF) loop of about 200 miles. (150mi on one leg and 50mi on the other). I would _like_ to find a 10GE solution (say a XENPAK module that will do 150miles), but GE would do if it supports some kind of xWDM. I am afraid I am going to have to go Lucent LamdaXtreme or Cisco ONS 15800, but am hoping that is just overkill. Heck, a source for used LH/ELH SONET OADMs would be fanastic if a router-based solution isn't obvious. I am certain many on this list have tackled this kind of problem in particularly ingenious ways. Your pointers are very much appreciated. Thanks in advance, DJ
Re: Cascading Failures Could Crash the Global Internet
I don't know of too many electrical distribution networks that use DC interconnection to limit AC failures from propogating. The main cause of AC disruption is a power plant getting out of phase with the rest of the power plants on the grid. When that happens, the plant "trips" of goes off-line to protect the entire grid. You lose some generating capacity but you dont fry everything on the network either. http://www.nerc.com/ There are some states that operate their own grids. Texas, for example. -Richard Sean Donelan wrote: Sigh, there are differences between tightly coupled networks, such as the electric power grid and loosely couple networks like the Internet. But there are also some similarities, such as electric grids use DC interconnections to limit how far AC disturbances propagate; the Internet uses AS interconnections to limit IGP disturbances from propagating. http://sci.newsfactor.com/perl/story/20686.html The actual article requires payment to read http://ojps.aip.org/getabs/servlet/GetabsServlet?prog=normalid=PLEEE8660606510201idtype=cvipsgifs=Yes
Re: Cascading Failures Could Crash the Global Internet
Vadim Antonov wrote: On Thu, 6 Feb 2003, N. Richard Solis wrote: The main cause of AC disruption is a power plant getting out of phase with the rest of the power plants on the grid. This is typically a result of sudden load change (loss of transmission line, short, etc) changing the electromagnetic drag in generators, and, therefore, the speed of rotation of turbines. When that happens, the plant "trips" of goes off-line to protect the entire grid. Some difference in phase is tolerable, the resulting cross-currents generate heat in the trasmission lines and transformers. It is not sufficient to disconnect a generator from the grid. Since water gates or steam supply can not be closed off fast, the unloaded turbine would accelerate to the point of very violent self-destruction. So the generators are connected to the resistive load to dump the energy there. Those resistors are huge, and go red-hot in seconds. If a gate or valve gets stuck, they melt down, with the resulting explosion of the turbine. You lose some generating capacity but you dont fry everything on the network either. Well... not that simple. A plant going off-line causes sudden load redistribution in the network, potentially causing overload and phase shifting in other plants, etc. A cascading failure, in other words. Yeah yeah yeah. I know that everything isn't simple. I actually worked at a power plant so none of this is new to me. Can cascading failures occur? Yes. Witness the Great Blackout in NYC. My point was that there are places where the electrical network is designed to "blow the bolts" to TRY and protect everything. Does it work? Most of the time, yes. All of the time? NO. It is a complicated problem but you'd be suprised at how fast things can happen when you HAVE to keep the system running. There is a tremendous amount of skill concentrated in that field and they do a good job of keeping everything running well. How many turbine overspeed events do you get notified about? Those guys can do a rapid shutdown of a plant VERY quickly. Turning it back on though is a whole different matter. We needed to have one station operating so that we could actually get the big one going. Then we'd take the small one offline and bring it back up quickly to handle specific load peaks. The loss of a single transmission line isn't going to cause a whole station to trip. If you're losing a bunch though, you've probably got lots of other problems to worry about. --vadim
RE: your mail
Who did you think held the cellphone and the pager? :-) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of David Lesher Sent: Wednesday, August 21, 2002 12:32 AM To: nanog list Subject: Re: your mail Unnamed Administration sources reported that N. Richard Solis said: If you haven't worked in an environment where you had to turn in your cellphone and pager at the front desk, show a badge to a camera around every corner, and get your office keys from a vending machine you dont know what real security looks like. You missed the places w/ real security. That's where the very polite Marine Security Guard with the 870 shotgun asks to see your badge again... -- A host is a host from coast to [EMAIL PROTECTED] no one will talk to a host that's close[v].(301) 56-LINUX Unless the host (that isn't close).pob 1433 is busy, hung or dead20915-1433
RE: Shared facilities (was Re: your mail)
Sean, For a lot of people, these locations are a place to store an entire web presence. That might include order information or private email or credit card records for an entire day's transactions. My feeling is that the general purpose of security at these locations is to make sure that no one is tampering with any equipment in any way, to include unauthorized removal. That was the point of my previous email. The connections to those machines and the data stored on them is what is of value in those locations, not the physical security of the people. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Sean Donelan Sent: Wednesday, August 21, 2002 2:03 AM To: [EMAIL PROTECTED] Subject: Shared facilities (was Re: your mail) On Wed, 21 Aug 2002, David Lesher wrote: Unnamed Administration sources reported that N. Richard Solis said: If you haven't worked in an environment where you had to turn in your cellphone and pager at the front desk, show a badge to a camera around every corner, and get your office keys from a vending machine you dont know what real security looks like. You missed the places w/ real security. That's where the very polite Marine Security Guard with the 870 shotgun asks to see your badge again... Sigh, and in places with real security you rarely find enemies/competitors sitting in the same room. Exchange points are like the United Nations, not high security military bases. AMS-IX, Equinix, Linx/Telehouse, PAIX, etc provide a neutral facility for competitors to exchange network traffic. The facility operators provide a reasonable level of security, and try to keep the diplomats from punching each other. Its in all (most?) the competitors' self-interest to follow the rules. Let's not lose sight of the purpose of colocation/exchange points. If we start requiring you to be a US citizen and have top secret clearance in order to enter a colocation facility, we've probably decreased the usefulness of the exchange points.
RE: your mail
I think that getting caught is a good indication that they take the security of the facility seriously. Some places will ban you forever if you violate their policies. The mantrap thing is there for a reason. People are always free to build out their own spaces however they wish. If you don't like their policies, don't colo there. Build your own. I like their approach of controlling access very tightly. Overkill is definitely better than underkill. My experience is that a lot of security measures that appear ridiculous or redundant actually act as a defense-in-depth strategy. Their practice of requiring a guard to leave the control booth to allow someone in instead of using a buzzer may seem stupid but serves an important but not entirely well-publicized purpose. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Paul Vixie Sent: Tuesday, August 20, 2002 2:54 PM To: [EMAIL PROTECTED] Subject: Re: your mail [EMAIL PROTECTED] (Nathan Stratton) writes: Uh, yes. Equinix is a rip off in general. I got kicked out of Chicago using the side door. I was sick of the stupid man trap crap and noticed they had a door that was propped open in the back that leads outside. It was much easier to back the truck up there and go in and out. The whole thing is a joke, they spent a lot of cash to look good, but there is very little substance. nevertheless PAIX hasn't made it to chicago yet, and equinix is quite a bit more neutral than a normal abovenet/exodus/att/qwest/ibm/uunet hosting center would be, and that makes them the only game in that town. i recommend that you work hard at helping them fix whatever it is they're doing wrong. think of your work in that regard as a public service. -- Paul Vixie
RE: your mail
Leaving or forcing doors to be propped open generally triggers an alarm that prompts a visit from someone in security. It is entirely possible that someone who worked at the facility informed the security staff of what they were doing because they needed to leave the door open to fetch a package or something that was going to be moved through that door. It's also entirely possible that someone working there was violating the security policy entirely. That happens as well. I would need many more fingers and toes to count the number of sleeping guards I've caught at colo sites. The point is: people do dumb things that compromise security for everyone in order to make their own lives easier. A good security plan anticipates these lapses and puts measures in place to deal with them. If you haven't worked in an environment where you had to turn in your cellphone and pager at the front desk, show a badge to a camera around every corner, and get your office keys from a vending machine you dont know what real security looks like. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Majdi S. Abbas Sent: Tuesday, August 20, 2002 3:13 PM To: N. Richard Solis Cc: [EMAIL PROTECTED] Subject: Re: your mail On Tue, Aug 20, 2002 at 03:08:22PM -0400, N. Richard Solis wrote: I think that getting caught is a good indication that they take the security of the facility seriously. Which is clearly exhibited by them leaving a side door propped open, or not checking or securing this door earlier --msa
RE: your mail
Then the appropriate person to talk to is the account manager. Catching a problem yourself doesn't do anyone any good if the management of the facility (or the company) isn't involved. My experience is that a LOT of companies want to hear from customers when things go amiss. They can't always rely on their own employees to let them know when the are falling down on the job. I've gotten corrective action form people just by threatening to bring in a higher management layer. People would rather fix a problem themselves than allow their management to fix it for them. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Nathan Stratton Sent: Tuesday, August 20, 2002 5:07 PM To: N. Richard Solis Cc: Majdi S. Abbas; [EMAIL PROTECTED] Subject: RE: your mail On Tue, 20 Aug 2002, N. Richard Solis wrote: Leaving or forcing doors to be propped open generally triggers an alarm that prompts a visit from someone in security. It is entirely possible that someone who worked at the facility informed the security staff of what they were doing because they needed to leave the door open to fetch a package or something that was going to be moved through that door. It's also entirely possible that someone working there was violating the security policy entirely. That happens as well. I would need many more fingers and toes to count the number of sleeping guards I've caught at colo sites. Correct, I am sorry I think that is my point. There are a lot of things that they SHOULD have been doing, but they were not. I am saying they spent lots of money on a security image and not on security. They never found me using the door and that is a problem, when I let them know about their issues they rather shut me up then deal with them. The point is: people do dumb things that compromise security for everyone in order to make their own lives easier. A good security plan anticipates these lapses and puts measures in place to deal with them. If you haven't worked in an environment where you had to turn in your cellphone and pager at the front desk, show a badge to a camera around every corner, and get your office keys from a vending machine you dont know what real security looks like. I know what real security looks like, I also know what real security is. I am saying that I am willing to pay for real security, but I am not willing to page for the image of real security and go through the hassle of the image of real security when there is no real security. I don't know about all of their sights, but at least two have the security image when you walk in, but the rest of the building and other entrances have less then my house. Nathan Stratton nathan at robotics.net http://www.robotics.net
