I found their NOC line:
http://www.merit.edu/mail.archives/nanog/msg01583.html
Their business tech support line is 888-698-4357, they might be able to
direct you to the right person.
Also: http://kb.earthlink.net/case.asp?article=89393
I know it's lame, but as a last resort you might also want to try their chat
feature on their support site.
Frank
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Barry Shein
Sent: Wednesday, November 28, 2007 12:40 PM
To: nanog@merit.edu
Subject: Any earthlink mail admins?
I can't get thru via their abuse.
Your email servers have been pounding us (theworld.com / std.com) with
a non-stop dictionary attack for about a week.
Logs available upon request.
Nov 28 13:37:46 pcls5 sendmail[26487]: NOUSER: jbart1
relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61]
Nov 28 13:37:49 pcls5 sendmail[26487]: NOUSER: jbart10
relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61]
Nov 28 13:37:53 pcls5 sendmail[26487]: NOUSER: jbart2
relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61]
Nov 28 13:37:56 pcls5 sendmail[26487]: NOUSER: jbart3
relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61]
Nov 28 13:37:59 pcls5 sendmail[26487]: NOUSER: jbart4
relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61]
...etc etc etc...
--
-Barry Shein
The World | [EMAIL PROTECTED] |
http://www.TheWorld.com
Purveyors to the Trade | Voice: 800-THE-WRLD| Login: Nationwide
Software Tool Die| Public Access Internet | SINCE 1989 *oo*
