Re: MCI refusing to turn up OC-3 due to katrina relief efforts?

2005-09-21 Thread Joseph S D Yao

On Wed, Sep 21, 2005 at 04:30:32PM -0400, Drew Weaver wrote:
> Howdy, has anyone heard of MCI putting orders on hold in order to help
> with the Katrina relief effort? We ordered an OC-3 from them about 2
> months ago and they've missed the install deadline 4 times now. The
> reseller we're working with said that they claim that they can't turn it
> up due to Katrina relief efforts. The local loop is installed and the
> port is connected, they just cant turn the order up.
> 
> Has anyone else heard this or should I assume (as usual) the reseller is
> BS'ing me?
> 
> -Drew

I was told they had four levels of priority.  The first is TSP [cf.
http://tsp.ncs.gov/>].  The second is non-TSP government and
emergency service stuff [that probably would have been TSP had they
thought about it].  I don't remember what the third and fourth levels
are, but I assume that's where you are.

Since it took them days to get to some of the TSP sites, the rest must
be queued up back there.

It's also possible that your reseller is giving you a runaround, or that
there is some problem with the usually smooth interworking of competing
carrier companies [tongue firmly in cheek], or both.

-- 
Joe Yao
---
   This message is not an official statement of OSIS Center policies.


Re: MCI refusing to turn up OC-3 due to katrina relief efforts?

2005-09-21 Thread Valdis . Kletnieks
On Wed, 21 Sep 2005 16:30:32 EDT, Drew Weaver said:

> Has anyone else heard this or should I assume (as usual) the reseller is
> BS'ing me?

Better get this resolved this week - next week the MCI crew will be busy
with the Rita relief effort. :)




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RE: MCI refusing to turn up OC-3 due to katrina relief efforts?

2005-09-21 Thread Peering

I agree.  We just turned up an OC3 with them the day before yesterday,
with no issues.

Diane Turley
Sr. Network Engineer
Xspedius Communications Co.
636-625-7178


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Henry Linneweh
Sent: Wednesday, September 21, 2005 3:40 PM
To: Drew Weaver; nanog@merit.edu
Subject: Re: MCI refusing to turn up OC-3 due to katrina relief efforts?



that would be very uncharacteristic of MCI to do that,
and they do have a katria team down in that area
working on restoring all services. 

Your client would know via his sales rep what the implementation team is
doing and pressures would be brought to deal with that kind of problem,
I think someone is clowning you

-Henry

--- Drew Weaver <[EMAIL PROTECTED]> wrote:

> 
> Howdy, has anyone heard of MCI putting orders on
> hold in order to help
> with the Katrina relief effort? We ordered an OC-3
> from them about 2
> months ago and they've missed the install deadline 4
> times now. The
> reseller we're working with said that they claim
> that they can't turn it
> up due to Katrina relief efforts. The local loop is
> installed and the
> port is connected, they just cant turn the order up.
> 
> Has anyone else heard this or should I assume (as
> usual) the reseller is
> BS'ing me?
> 
> -Drew
> 



Re: MCI refusing to turn up OC-3 due to katrina relief efforts?

2005-09-21 Thread Henry Linneweh

that would be very uncharacteristic of MCI to do that,
and they do have a katria team down in that area
working on restoring all services. 

Your client would know via his sales rep what the
implementation team is doing and pressures would be
brought to deal with that kind of problem, I think
someone is clowning you

-Henry

--- Drew Weaver <[EMAIL PROTECTED]> wrote:

> 
> Howdy, has anyone heard of MCI putting orders on
> hold in order to help
> with the Katrina relief effort? We ordered an OC-3
> from them about 2
> months ago and they've missed the install deadline 4
> times now. The
> reseller we're working with said that they claim
> that they can't turn it
> up due to Katrina relief efforts. The local loop is
> installed and the
> port is connected, they just cant turn the order up.
> 
> Has anyone else heard this or should I assume (as
> usual) the reseller is
> BS'ing me?
> 
> -Drew
> 



MCI refusing to turn up OC-3 due to katrina relief efforts?

2005-09-21 Thread Drew Weaver

Howdy, has anyone heard of MCI putting orders on hold in order to help
with the Katrina relief effort? We ordered an OC-3 from them about 2
months ago and they've missed the install deadline 4 times now. The
reseller we're working with said that they claim that they can't turn it
up due to Katrina relief efforts. The local loop is installed and the
port is connected, they just cant turn the order up.

Has anyone else heard this or should I assume (as usual) the reseller is
BS'ing me?

-Drew