Re: Sender authentication zombies (was Re: Time to check the rate limits on your mail servers)

2005-02-06 Thread J.D. Falk

On 02/05/05, Douglas Otis [EMAIL PROTECTED] wrote: 

 On Sat, 2005-02-05 at 19:10, J.D. Falk wrote:
  On 02/05/05, Douglas Otis [EMAIL PROTECTED] wrote: 
  
   DK or IIM makes it clear who is administering the server and this
   authentication permits reputation assessment.  Add an account
   identifier, and the problem is nailed.
  
  Ah, so you're saying that only the reputation of individual
  e-mail addresses is worth paying attention to?  How do you
  expect that to scale to billions of messages per day?
 
 Without authenticating an identity, it must not be used in a reputation
 assessment.  Currently this is commonly done by using the remote IP
 address authenticated through the action of transport.  In the name
 space there are two options, the HELO and a validated signature.  DK and
 IIM are attempting to allow the signature solution to scale.

Heh, you don't need to convince me that DomainKeys is a good
idea.  I just don't see how you're jumping from the issue of
end-user authentication (which is not free from zombies, as 
others have explained already) to domain-level reputation.  
Where's the link?  If you're talking about adding user-level 
signatures to something like DomainKeys (which we already have 
in s/mime), how do you propose to scale that to interact with
the reputation determination for billions of messages per day?

-- 
J.D. Falk  uncertainty is only a virtue
[EMAIL PROTECTED]when you don't know the answer yet


Re: Sender authentication zombies (was Re: Time to check the rate limits on your mail servers)

2005-02-06 Thread Douglas Otis

On Sun, 2005-02-06 at 09:41, J.D. Falk wrote:
 On 02/05/05, Douglas Otis [EMAIL PROTECTED] wrote: 

  Without authenticating an identity, it must not be used in a reputation
  assessment.  Currently this is commonly done by using the remote IP
  address authenticated through the action of transport.  In the name
  space there are two options, the HELO and a validated signature.  DK and
  IIM are attempting to allow the signature solution to scale.
 
 Heh, you don't need to convince me that DomainKeys is a good
 idea.  I just don't see how you're jumping from the issue of
 end-user authentication (which is not free from zombies, as 
 others have explained already) to domain-level reputation.  
 Where's the link?  If you're talking about adding user-level 
 signatures to something like DomainKeys (which we already have 
 in s/mime), how do you propose to scale that to interact with
 the reputation determination for billions of messages per day?

Take something like the DomainKey, and add an opaque identifier to the
signature, derived from a user authentication process.  This could be
from an access server or a verification that resolves a dynamic address
assignment to a persistent identifier.

DomainKeys can scale.  Adding an optional opaque persistent identifier
will also scale, as this information is already collected.  The reason
for adding this identifier is two fold.  One, it can be used to guard
against replay attacks.  Two, to assist in identifying compromised
systems.

Blocking by the provider scales; the identifier makes it easier to
locate the problem via abuse reports.  The signature ensurers that the
provider can accurately attribute abuse.  In addition, the provider
should want to include the identifiers to protect their reputation in
the face of a replay attack, which they can not block otherwise.

By convention, the provider can publish their own identifier
blackhole-listing just to address the replay attack, whereas known
compromised systems should be blocked outright.  The signature protects
the provider from possible blocking and blackhole-listing errors, as the
users will not believe they were the cause of their own problem.

-Doug




Re: Time to check the rate limits on your mail servers

2005-02-05 Thread Adi Linden

  You should know all your users email addresses.

 You have got to be kidding.

Not kidding.

I have a mail system that handles mail for the example.com domain. I use
SMTP AUTH as the only means to relay through the server. My expectation
from my customers is that they will utilize this mail service for their
[EMAIL PROTECTED] communications. This means the mail server has knowledge
of all 'mail from' addresses my users are allowed to use.

Who says that Joe ISP has to provide an open SMTP relay to all customers
on his IP space? Let's face it, it doesn't work! Even with throttling some
SPAM will make it thorough and tha mail server will be black listed and
unable to deliver mail to many destinations in no time. It's only a matter
of time before owned PCs aquire the 'intelligence' to utilize SMTP AUTH to
relay mail.

So to clarify my position, my SMTP server handles mail for my users and
noone else. My users are identified by their email address(es) on my mail
server. Therefore, I can enforce that may mailserver reject relayed mail
that does not have a 'mail from' address that corresponds to one of the
valid email addresses for an authenticated users.

I am addressing the dilemma with the average home user. If you own a bunch
of domains you're in a whole different class. Make arrangement with your
ISP to handle your mail, run your own mail server or buy hosting with
email accounts. Point is, if you own a bunch of domains you're not the
average home user that floods the world with crap without their knowledge.

Adi


Sender authentication zombies (was Re: Time to check the rate limits on your mail servers)

2005-02-05 Thread J.D. Falk

On 02/04/05, Douglas Otis [EMAIL PROTECTED] wrote: 

 Attempting to detect spam trickled through thousands of compromised
 systems sent through the ISP's mail servers, SPF does nothing, 

Nor is it purported to.  Domain-based authentication schemes
are intended to handle an entirely different problem.

 and could
 actually damage the reputation of those domains that authorize the
 provider for their mailbox domain using SPF.  These records can be read
 by the spammers and then exploited.  Repairing this reputation could be
 next to impossible.

You touch on some basic realities here:

1. spam coming out of your network will affect your
   reputation.

2. spam coming out of your own mail machines will affect
   your reputation even more immediately.

Neither are affected by any of the domain authentication schemes
currently in play (SPF, SenderID, DomainKeys, etc.)  The spam
itself may include forgeries, but that's a different issue.

-- 
J.D. Falk  uncertainty is only a virtue
[EMAIL PROTECTED]when you don't know the answer yet


Re: Time to check the rate limits on your mail servers

2005-02-05 Thread Edward B. Dreger

TV Date: Fri, 4 Feb 2005 09:53:07 -0500 (EST)
TV From: Todd Vierling

TV The only way to be sure is via cryptographic signature.  Barring that level

False.  You imply that a crypto signature is a perfect guarantee, and
that nothing else can provide equal assurance.


TV of immediate traceability, SPF provides a very useful data point to that
TV end (as its *only* purpose is curbing forgery).

SPF says mail from this domain should only come from these MXes.  It
doesn't stop someone from forging a random @domain.tld address from an
SPF-blessed Everquick MX.  Now, let's say it's known that Everquick MXes
authenticate users and only allow whitelisted From:  email addresses.

Step 1:  SPF [or similar/better] confirms that the MX is allowed to send
email on behalf of the claimed sender address.  Discard message if it
comes from a bogus MX.

Step 2:  The MX confirms that the user was authorized to use the claimed
sender address.  The message would never have been transmitted had the
user not authenticated with the trusted MX.

Please explain how the trust chain does not verify the sending user.
Malware will steal username/password is not a valid answer, as the
same can apply equally to crypto keys.


Eddy
--
Everquick Internet - http://www.everquick.net/
A division of Brotsman  Dreger, Inc. - http://www.brotsman.com/
Bandwidth, consulting, e-commerce, hosting, and network building
Phone: +1 785 865 5885 Lawrence and [inter]national
Phone: +1 316 794 8922 Wichita

DO NOT send mail to the following addresses:
[EMAIL PROTECTED] -*- [EMAIL PROTECTED] -*- [EMAIL PROTECTED]
Sending mail to spambait addresses is a great way to get blocked.
Ditto for broken OOO autoresponders and foolish AV software backscatter.



Re: Time to check the rate limits on your mail servers

2005-02-05 Thread John Levine

That, on the other hand, gets you into trouble with rather stupid Spam
filters, that only accept mails from a server, if that server is also
MX for the senders domain.

Yes, this is stupid, but that does not change the fact, that these
setups are out there.

No, they're not.  Large ISPs, starting with AOL and Yahoo, separated
their inbound and outbound mail servers years ago.  Anyone who still
uses mail from MX for filtering doesn't really care if he gets mail
or not.

Note that this is a different issue from separating your public
inbound MX servers from your user-only submit servers.  I've done
that, too, and haven't had any problems other than educating the
occasional too-clever user who thinks my setup instructions must be
wrong, substitutes the MX server for the SUBMIT server, and then
complains that it doesn't work.

Regards,
John Levine, [EMAIL PROTECTED], Primary Perpetrator of The Internet for 
Dummies,
Information Superhighwayman wanna-be, http://www.johnlevine.com, Mayor
I shook hands with Senators Dole and Inouye, said Tom, disarmingly.



Re: Sender authentication zombies (was Re: Time to check the rate limits on your mail servers)

2005-02-05 Thread Sean Donelan

On Sat, 5 Feb 2005, J.D. Falk wrote:
  DK or IIM makes it clear who is administering the server and this
  authentication permits reputation assessment.  Add an account
  identifier, and the problem is nailed.

   Ah, so you're saying that only the reputation of individual
   e-mail addresses is worth paying attention to?  How do you
   expect that to scale to billions of messages per day?

Isn't that called S/MIME and PGP?  It hasn't scaled yet.  I've received
two S/MIME messages in my life, and a few more PGP messages.  A problem
is if the computer has been compromised, its likely the authentication
information stored on the computer has also been compromised or will be
when the user starts typing any missing information.  Very few
consumer-grade computers have advanced security devices installed.

As I keep saying, a secure computer rarely DDOSes, spams or sends viruses.
And when they do, its much easier to whack the owner.  So how do we keep
computers secure and fix the insecure ones?



Re: Sender authentication zombies (was Re: Time to check the rate limits on your mail servers)

2005-02-05 Thread Douglas Otis

On Sat, 2005-02-05 at 19:10, J.D. Falk wrote:
 On 02/05/05, Douglas Otis [EMAIL PROTECTED] wrote: 
 
  DK or IIM makes it clear who is administering the server and this
  authentication permits reputation assessment.  Add an account
  identifier, and the problem is nailed.
 
 Ah, so you're saying that only the reputation of individual
 e-mail addresses is worth paying attention to?  How do you
 expect that to scale to billions of messages per day?

Without authenticating an identity, it must not be used in a reputation
assessment.  Currently this is commonly done by using the remote IP
address authenticated through the action of transport.  In the name
space there are two options, the HELO and a validated signature.  DK and
IIM are attempting to allow the signature solution to scale.

-Doug



Re: Time to check the rate limits on your mail servers

2005-02-04 Thread Todd Vierling

On Thu, 3 Feb 2005, Edward B. Dreger wrote:

 JJ auth is sufficient to make email traceable to your own customers.

 End users also would appreciate the ability to _know_ a message is not
 forged.

The only way to be sure is via cryptographic signature.  Barring that level
of immediate traceability, SPF provides a very useful data point to that
end (as its *only* purpose is curbing forgery).

-- 
-- Todd Vierling [EMAIL PROTECTED] [EMAIL PROTECTED]


Re: Time to check the rate limits on your mail servers

2005-02-04 Thread Sam Hayes Merritt, III

On Thu, 3 Feb 2005, Michael Loftis wrote:
--On Thursday, February 03, 2005 11:42 + [EMAIL PROTECTED] 
wrote:

Do you let your customers send an unlimited number of
emails per day? Per hour? Per minute? If so, then why?
Because there are *NO* packages available that offer limiting.  Free or 
commercial.
I disagree.
On a per IP basis, sendmail now offers
ClientRate, number of connections allowed within a 60 second sliding 
window from a given IP

and
ClientConn, number of active connections allowed from an IP at any time
Used in conjunction with Jochen Bern's bm patch available from 
http://www.informatik.uni-trier.de/~bern/sendmail/ which limits the number 
of mail commands given in a single connection, you can rate limit your 
users fairly well. We have used these limits for ~6 months now and have 
only had to whitelist 3 sites from the Client limits.

You could probably adjust the window size for the ClientRate and then 
limit the number of smtp commands per connection to achieve like an hourly 
limit of some sort.

sam


RE: Time to check the rate limits on your mail servers

2005-02-04 Thread just me

On Thu, 3 Feb 2005, Joel Perez wrote:

  I keep reading these articles and reports about this botnet and that 
  botnet problem and how many user's pc's are infected. The only thing 
  I don't see is a way to remove these bots!


http://www.sun.com/software/javadesktopsystem/features.xml
http://www.apple.com/macosx/
  
matto

[EMAIL PROTECTED]darwin
  The only thing necessary for the triumph
  of evil is for good men to do nothing. - Edmund Burke


Re: Time to check the rate limits on your mail servers

2005-02-04 Thread Douglas Otis

On Fri, 2005-02-04 at 09:53 -0500, Todd Vierling wrote:
 On Thu, 3 Feb 2005, Edward B. Dreger wrote:
 
  JJ auth is sufficient to make email traceable to your own customers.
 
  End users also would appreciate the ability to _know_ a message is not
  forged.
 
 The only way to be sure is via cryptographic signature.  Barring that level
 of immediate traceability, SPF provides a very useful data point to that
 end (as its *only* purpose is curbing forgery).

Attempting to detect spam trickled through thousands of compromised
systems sent through the ISP's mail servers, SPF does nothing, and could
actually damage the reputation of those domains that authorize the
provider for their mailbox domain using SPF.  These records can be read
by the spammers and then exploited.  Repairing this reputation could be
next to impossible.

With respect to forgery, authorization is not authentication.  There is
no consensus which mailbox-domain is checked, SPF (MAILFROM or HELO),
Classic (MAILFROM or Other and HELO), or Sender-ID (PRA), so it is
uncertain which mailbox-domain may have been checked for authorization,
if any.  False assurances could be worse than no assurances.
White-listing for forwarded accounts or mailing lists to allow an SPF
rule-set bypass means there is no certainty a check was ever made.

-Doug  



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Suresh Ramasubramanian

On Thu, 3 Feb 2005 11:42:55 +, [EMAIL PROTECTED]
[EMAIL PROTECTED] wrote:
http://news.com.com/Zombie+trick+expected+to+send+spam+sky-high/2100-7349_3-5560664.html?tag=cd.top
 that botnets are now routing their mail traffic through the local
 ISP's mail servers rather than trying their own port 25
 connections.

Now?  We (and AOL, and some other large networks) have been seeing
this thing go on since over a year.

 Do you let your customers send an unlimited number of
 emails per day? Per hour? Per minute? If so, then why?

Doing that - especially now when this article has hit the popular
press and there's going to be lots more people doing the same thing -
is going to be equivalent of hanging out a block my email sign.

One additional thing that I think wasnt mentioned in the article -
Make sure your MXs (inbound servers) are separate from your outbound
machines, and that the MX servers dont relay email for your dynamic IP
netblock. Some other trojans do stuff like getting the ppp domain name
/ rDNS name of the assigned IP etc and then nslookup -q=mx
domain.com, then set itself up so that all its payloads get delivered
out of the domain's MX servers

-- 
Suresh Ramasubramanian ([EMAIL PROTECTED])


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Raymond Dijkxhoorn
Hi!
http://news.com.com/Zombie+trick+expected+to+send+spam+sky-high/2100-7349_3-5560664.html?tag=cd.top

that botnets are now routing their mail traffic through the local
ISP's mail servers rather than trying their own port 25
connections.

Now?  We (and AOL, and some other large networks) have been seeing
this thing go on since over a year.
Indeed, we also see this a long time now. Most of them specific spamruns 
towards the bigger players... (AOL alike).

Do you let your customers send an unlimited number of
emails per day? Per hour? Per minute? If so, then why?

One additional thing that I think wasnt mentioned in the article -
Make sure your MXs (inbound servers) are separate from your outbound
machines, and that the MX servers dont relay email for your dynamic IP
netblock. Some other trojans do stuff like getting the ppp domain name
/ rDNS name of the assigned IP etc and then nslookup -q=mx
domain.com, then set itself up so that all its payloads get delivered
out of the domain's MX servers
So the next article would say 'lets now all seperate MX and SMTP servers' 
still a LOT of large players combining those two. Giving troyans doing the 
above scenario a open door.

Bye,
Raymond.


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread up

On Thu, 3 Feb 2005, Suresh Ramasubramanian wrote:

 On Thu, 3 Feb 2005 11:42:55 +, [EMAIL PROTECTED]
 [EMAIL PROTECTED] wrote:
 http://news.com.com/Zombie+trick+expected+to+send+spam+sky-high/2100-7349_3-5560664.html?tag=cd.top
  that botnets are now routing their mail traffic through the local
  ISP's mail servers rather than trying their own port 25
  connections.

 Now?  We (and AOL, and some other large networks) have been seeing
 this thing go on since over a year.

  Do you let your customers send an unlimited number of
  emails per day? Per hour? Per minute? If so, then why?

 Doing that - especially now when this article has hit the popular
 press and there's going to be lots more people doing the same thing -
 is going to be equivalent of hanging out a block my email sign.

I just implemented a patch to tcpserver which allows me to limit the
number of simultaneous SMTP connections from any one IP, but have not yet
looked into daily/hourly limits.  I know Comcast has started limiting
residential customers to 50-100 emails per day, and that customers with
legitimate reasons for using more than that are starting to complain.

 One additional thing that I think wasnt mentioned in the article -
 Make sure your MXs (inbound servers) are separate from your outbound
 machines, and that the MX servers dont relay email for your dynamic IP
 netblock. Some other trojans do stuff like getting the ppp domain name
 / rDNS name of the assigned IP etc and then nslookup -q=mx
 domain.com, then set itself up so that all its payloads get delivered
 out of the domain's MX servers

Easier said than done, especially if you're a small ISP that's been doing
POP before SMTP and changing this requires that every customer's settings
be changed.

Is there any info on how this zombie is spread?  ie, email worms, direct
port attacks, etc.  If the former, there's hope of nipping it in the bud
with anti-virus filtering.

James Smallacombe PlantageNet, Inc. CEO and Janitor
[EMAIL PROTECTED]   
http://3.am
=



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Rich Kulawiec

On Thu, Feb 03, 2005 at 11:42:55AM +, [EMAIL PROTECTED] wrote:
 CNET reports 
 http://news.com.com/Zombie+trick+expected+to+send+spam+sky-high/2100-7349_3-5560664.html?tag=cd.top
 that botnets are now routing their mail traffic through the local
 ISP's mail servers rather than trying their own port 25
 connections. 

There is one mistatement in this article, though: the author says:

This means the junk mail appears to come from the ISP [...]

If it's coming from their servers (or their network), it IS coming
from the ISP, and they bear full responsibility for making it stop.

---Rsk


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Patrick W Gilmore
On Feb 3, 2005, at 9:30 AM, [EMAIL PROTECTED] wrote:
One additional thing that I think wasnt mentioned in the article -
Make sure your MXs (inbound servers) are separate from your outbound
machines, and that the MX servers dont relay email for your dynamic IP
netblock. Some other trojans do stuff like getting the ppp domain name
/ rDNS name of the assigned IP etc and then nslookup -q=mx
domain.com, then set itself up so that all its payloads get delivered
out of the domain's MX servers
Easier said than done, especially if you're a small ISP that's been 
doing
POP before SMTP and changing this requires that every customer's 
settings
be changed.
IMHO, if you are a small ISP and limit the # of e-mails per user per 
day, even to something like 1K, you probably don't have to separate the 
MX  SMTP servers.  But that's me, others might still think you were 
being irresponsible.


Is there any info on how this zombie is spread?  ie, email worms, 
direct
port attacks, etc.  If the former, there's hope of nipping it in the 
bud
with anti-virus filtering.
All of the above.
--
TTFN,
patrick


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Michael . Dillon

  Do you let your customers send an unlimited number of
  emails per day? Per hour? Per minute? If so, then why?
 
 Doing that - especially now when this article has hit the popular
 press and there's going to be lots more people doing the same thing -
 is going to be equivalent of hanging out a block my email sign.

I don't understand your comment. This is an
arms race. The spammers and botnet builders
are attempting to make their bots use the 
exact same email transmission channels as 
your customers' email clients. They are
getting better at doing this as time goes
on. I think we are at the point where the
technical expertise of the botnet builders
is greater than the technical expertise of
most people working in email operations.

We cannot win this battle by continuing to
attempt to trump their technical abilities.
However, if we shift the battleground to
a location where network operators have the
upper hand, we can do better.

And that's why I suggest that people should
start looking at email volume controls. The
vast majority of individual users only send
a small number of emails over a given time
period whether you measure that time period
in minutes, hours or days.

SPAM is a form of DDoS against the Internet's
email architecture. Rate limiting has proven to
be an effective way of mitigating DDoS because
it strikes at the very core of the DoS methodology.
Why not deploy this strategy against email?

Please note that I am not suggesting that 
this is a way to solve the SPAM problem.
First of all, I do not agree that there is 
a SPAM problem. The fundamental problem is that
the Internet email architecture is flawed. SPAM
is merely a symptom of those flaws. If we fix
the architecture, then nobody will care about
SPAM. As you can see, two separate problems
are becoming intertwingled here. In the past
we had viruses, DDoS, botnets, SPAM, phishing.
But now, all of these things are merging and
evolving together.

And secondly, I'm only pointing out that there
are reasons for people to start thinking about
rate limiting email on their networks. I'm
suggesting that people should be asking questions.
I don't think it is wise to run out and slap
rate limits on mail infrastructure without
thinking through the implications.

--Michael Dillon



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Gadi Evron
[EMAIL PROTECTED] wrote:
CNET reports 
http://news.com.com/Zombie+trick+expected+to+send+spam+sky-high/2100-7349_3-5560664.html?tag=cd.top
that botnets are now routing their mail traffic through the local
ISP's mail servers rather than trying their own port 25
connections. 
Both on ASRG and here on NANOG, many of us said many times, and most of 
the times people called me crazy;

1. Block port 25 for dynamic ranges - that will kill the current strain 
of worms.
2. It won't solve spam, and neither will SPF or anything else of the 
sort, as when you have 100K zombies, you don't need to act a server, you 
can use the real credentials for the user, and even if limited to a 1000 
messages, that times 100K drones is...

The issue is numbers, and how to reduce them, not stop the tide.
Currently there is a discussion of this on Spam-Research [1], quite 
interesting.

Gadi.
1 - Spam-Research archives: 
https://linuxbox.org/cgi-bin/mailman/listinfo/spam


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Joe Maimon

[EMAIL PROTECTED] wrote:
On Thu, 3 Feb 2005, Suresh Ramasubramanian wrote:
snip
 

Easier said than done, especially if you're a small ISP that's been doing
POP before SMTP and changing this requires that every customer's settings
be changed.
 

drac  http://mail.cc.umanitoba.ca/drac/
supports seperate pop/smtp servers. Which is not neccessarily what is 
being recommended by having seperate in-mx-smtp and out-smtp.

Is there any info on how this zombie is spread?  ie, email worms, direct
port attacks, etc.  If the former, there's hope of nipping it in the bud
with anti-virus filtering.
James Smallacombe PlantageNet, Inc. CEO and Janitor
[EMAIL PROTECTED]   
http://3.am
=
 



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Raymond Dijkxhoorn
Hi!
Now, once 100K zombies can send *only* 1000 spam messages a day instead of 
10K or even 500K, it makes a difference, but it is no solution.

I am happy to see people are starting to move this way, and I personally 
believe that although this is happening (just go and hear what Carl from AOL 
says on Spam-R that they have been seeing since 2003), this is all a POC. We 
have not yet begun seeing the action.
This is no POC, we have seen this happen many many times. Perhaps some 
drone networks are a little 'behind' but in general, they are perfectly 
able to do this. Even with some static lists for some large ISPs 
mailservers they can perfectly initiate it large scale. And yes, it does 
limit, but with the number of bots we see controlled on the few botnets we 
monitored the impact will still be hudge.

Should I once again be stoned, or will others see it my way now that the tide 
is starting to turn?
Its not turning, its happening.
Bye,
Raymond.


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Gadi Evron

If a pro cannot clean it out safely, then i cannot imagine our typical 
homeuser would be able to... and with some luck he installs a firewall 
and antivirus next time, after reinstalling his system for the 4th or 
5th time.
You may want to check out some AT (Anti-Trojan) software such as The 
Cleaner and BOclean.

	Gadi.


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Raymond Dijkxhoorn
Hi!
If a pro cannot clean it out safely, then i cannot imagine our typical 
homeuser would be able to... and with some luck he installs a firewall and 
antivirus next time, after reinstalling his system for the 4th or 5th time.

You may want to check out some AT (Anti-Trojan) software such as The Cleaner 
and BOclean.
You will never be sure you have picked up all, only the known ones. For a 
compromised system, unless running tripwire or something, reinstall!

Its a nice start, but it also tell people i am safe, and they dont know 
for sure. Seeing our abuse department getting tickets over and over about 
the same customers its a fact that they just simple are not able to clean 
it out easilly. Then its better to instert foot (CD) and start all over.

Bye,
Raymond


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Gadi Evron

You will never be sure you have picked up all, only the known ones. For 
a compromised system, unless running tripwire or something, reinstall!
You can never be sure, that's why it's a backdoor/Trojan horse.
Its a nice start, but it also tell people i am safe, and they dont know 
Yes, it is. AV products have not taken Trojan horses seriously for 
years, and called them garbage samples. Now they start to change that 
due to almost any sample out there being also a Trojan horse, but not 
drastically enough

for sure. Seeing our abuse department getting tickets over and over 
about the same customers its a fact that they just simple are not able 
to clean it out easilly. Then its better to instert foot (CD) and start 
all over.
Then using AT programs is a good start. A clean slate is always better, 
but your grandma won't agree.

	Gadi.


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Michael . Dillon

 Now, once 100K zombies can send *only* 1000 spam messages a day instead 
 of 10K or even 500K, it makes a difference, but it is no solution.

I'd like to see rate limits set much
lower than that. Perhaps one message per day
to begin with. After the message is sent,
send the customer a reminder about the limit
and tell them how to get to a web page
to increase the limit. The web page would
only accept an incremental increase. For
instance, if your limit is one, you can
bump it up to five per day and that is all.
Then, if you exceed the new limit, you once
again have the opportunity to bump it up
by five more. Most people won't need more
than 10 or 15 per day limits.

People who need more can call their customer
representative and order the volume mail
add-on product. They will have to agree to
a contract that allows you, the operator,
to completely block their net access without
notice if it appears that a bot/virus may
have infected their systems.

I'm sure if you discuss this kind of stuff
with your product development and product
marketing people, they will come up with more
interesting variations.

One message per day is not too low. There are
people who never use email. They just browse 
the web and use IM. Why should you, the operator,
allow those customers to inject huge numbers of
email systems into the Internet as botnet drones?
1000 a day is way too high, IMHO.


--Michael Dillon



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Gadi Evron

This is no POC, we have seen this happen many many times. Perhaps some 
Wrong, and I will tell you why in a second.
drone networks are a little 'behind' but in general, they are perfectly 
able to do this. Even with some static lists for some large ISPs 
mailservers they can perfectly initiate it large scale. And yes, it does 
limit, but with the number of bots we see controlled on the few botnets 
we monitored the impact will still be hudge.
You have been seeing them try it, yes. But why should they use it when 
they can send 10,000,000,000 spam messages out with no trouble? The 
answer is because they will soon have to.

As much as some are capable of it, most are not yet there. They will be 
soon.

This is the first evolutionary step I can see that we pushed the 
spammers into doing, according to our wishes.

It may be a bigger attack on your servers, but it's nothing in 
comparison to spam messages out there where every available host sends 
the spam out.

Why SPF won't work? Why it is all useless (SPF, etc.) is because there 
are 100K and more drone armies out there, but don't kid yourselves - you 
ain't seen nothing yet.

Should I once again be stoned, or will others see it my way now that 
the tide is starting to turn?

Its not turning, its happening.
You will know when it's happening. That will be when every spammer will 
be at the corner and will have to move to this way of working.

Just because you see a POC and some people are either more adavanced or 
bored to do it, and spam is a massive thing so you feel it, doesn't mean 
it's a trend.

	Gadi.


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Jørgen Hovland
- Original Message - 
From: Gadi Evron [EMAIL PROTECTED]
Allow me to elaborate; and forget about this article, why limited ourselves?
Once big ISP's started blocking port 25/outbound for dynamic ranges, and it finally begun hitting the news, we once again caused 
the spammers to under-go evolution.

In this particular case, they figured they'd have to find better ways to send spam out, because eventually, they will be out of 
working toys.
Hello
I am a bit concerned that blocking any port at all preventing abuse of the affected service will make the abusers go through other 
services instead.  Port 139/445 is already blocked by several isps due to excessive abuse or I believe they call it 'a security 
measurement'. Even port 23 has been blocked (inbound and outbound) by atleast 1 large isp I am aware of. When that mssql worm was 
lurking around isps were also blocking that port. I hope I'm not the only one seeing a pattern here. Really, blocking ports makes no 
sense to me in the long run. You are destroying the service, and even if you block all ports there are several ways to spam anyway. 
You would probably reply now saying that yeah but you get rid of 99% of the spammers that way. That is only partly true. As time 
goes on all spammers will adopt to your isps new security policy and if you still don't see the pattern I am talking about now 
there is nothing more I can say. I don't have the solution to all of this, but I sure know how to see what is not the solution. 
Teach people how to write Hello world better perhaps.

Joergen Hovland
Joergen Hovland ENK


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Nanog List

I know that I'm in the middle of trying to figure this out with the mail
server software that is used where I work but if limits are going to be put
into
place per email box of say 1,000 messages per day and a total daily sending
limit of say 200 megabytes, I feel there also needs to be methods in place
for the end-user (customer) to be able to view where they stand in
relationship to their quota.

Yes this becomes more of something for the help desk side of a provider
but as operations, I have to support the help desk in being able to give
the user information when they call about the limits

David
- Original Message - 
From: Gadi Evron [EMAIL PROTECTED]
To: Raymond Dijkxhoorn [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]; nanog@merit.edu
Sent: Thursday, February 03, 2005 10:14 AM
Subject: Re: Time to check the rate limits on your mail servers



  Did you actially read the article? This was about drones sending out via
  its ISP mailserver. Blocking outbound 25 doesnt help a bit here. In
  general sure, good ide, and also start using submission for example. But
  in this contect its silly.

 No, it is relevant or I wouldn't have mentioned it.

 Allow me to elaborate; and forget about this article, why limited
ourselves?

 Once big ISP's started blocking port 25/outbound for dynamic ranges, and
 it finally begun hitting the news, we once again caused the spammers to
 under-go evolution.

 In this particular case, they figured they'd have to find better ways to
 send spam out, because eventually, they will be out of working toys.

 Using the user's own mail server, whether by.. erm.. just utilizing it
 if that is possible, sniffing the SMTP credentials or stealing them from
 a file/registry, maybe even using Outlook to send is all that's about to
 happen.

 heck, I don't see how SMTP auth would help, either. They have local
 access to the machine.

 Now, once 100K zombies can send *only* 1000 spam messages a day instead
 of 10K or even 500K, it makes a difference, but it is no solution.

 I am happy to see people are starting to move this way, and I personally
 believe that although this is happening (just go and hear what Carl from
 AOL says on Spam-R that they have been seeing since 2003), this is all a
 POC. We have not yet begun seeing the action.

 Should I once again be stoned, or will others see it my way now that the
 tide is starting to turn?

 Gadi.





Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Gadi Evron

Hello
I am a bit concerned that blocking any port at all preventing abuse of 
the affected service will make the abusers go through other services 
instead.  Port 139/445 is already blocked by several isps due to 
excessive abuse or I believe they call it 'a security measurement'. Even 
port 23 has been blocked (inbound and outbound) by atleast 1 large isp I 
am aware of. When that mssql worm was lurking around isps were also 
blocking that port. I hope I'm not the only one seeing a pattern here. 
Really, blocking ports makes no sense to me in the long run. You are 
destroying the service, and even if you block all ports there are 
several ways to spam anyway. You would probably reply now saying that 
yeah but you get rid of 99% of the spammers that way. That is only 
partly true. As time goes on all spammers will adopt to your isps new 
security policy and if you still don't see the pattern I am talking 
about now there is nothing more I can say. I don't have the solution to 
all of this, but I sure know how to see what is not the solution. Teach 
people how to write Hello world better perhaps.
I quite agree, blocking ports is not the best answer, as it is a 
self-inflicted-DDoS.

Still, please tell me, how is not blocking un-used or un-necessary ports 
a bad thing? It is a defensive measure much like you'd add barricades 
before an attack.

The Internet is a war zone, but I don't have to tell the NANOG community 
that.

Thing is, blocking port 25 won't cause spam to stop, there are no FUSSP 
solution. Yet, we all recognize that SMTP is far from perfect.

And indeed, as others here are more qualified than me, by far, to tell 
you, most development in anti-spam technology only helped short-term, 
and caused the bad guys to evolve. Well, why is blocking port 25 
different? See for yourself.

They now evolved, and are using user-credentials and ISP-servers. This 
evolution means that their capabilities are severely decreased, at least 
potentially.

This is the best next thing after dark Irish stout and ketchup.
It means ISP's will have to re-think their strategies, just like AOL 
did. It also means it's once small step to victory for us. We are a long 
way from it, and please - not everybody blocks port 25 so current-day 
worms are more than efficient still.

It is nice to see fore thinking and long-term planning with the bad 
guys, where all we can do is disagree.

	Gadi.


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Valdis . Kletnieks
On Thu, 03 Feb 2005 16:07:10 +0100, Raymond Dijkxhoorn said:

  The only thing I don't see is a way to remove these bots!
  Not everyone knows how to even look at their machines for signs of these
  bots. Heck, I know most of my guys here don't even know how these bots
  work.
 
 For a compromised system, insert CD, reinstall!

BZZT! But thank you for playing.

Don't *RE*-install.  If you got whacked by a bot on Monday, and re-install
Sunday's configuration of software on Tuesday, all that means is that Wednesday
you'll get re-whacked.  Lather, rinse, repeat.

Install *SOMETHING ELSE*.  Something less vulnerable to all this manure.

(I'll mention the *other* alternative, replacing/upgrading the user, mostly
for completeness and so we can all have a good chuckle)


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Description: PGP signature


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Jason Frisvold

On Thu, 03 Feb 2005 17:54:28 +0200, Gadi Evron [EMAIL PROTECTED] wrote:
 Still, please tell me, how is not blocking un-used or un-necessary ports
 a bad thing? It is a defensive measure much like you'd add barricades
 before an attack.

Agreed.  And depending on your service, there are different ports
worth blocking.  For residential users, I can't see a reason to not
block something like Netbios.  And blocking port 25 effectively
prevents zombies from spamming.  Unfortunately, it also blocks
legitimate users from being able to use SMTP AUTH on a remote server..
 
 They now evolved, and are using user-credentials and ISP-servers. This
 evolution means that their capabilities are severely decreased, at least
 potentially.

Has this been confirmed?  Does this new worm, in fact, use SMTP AUTH
where necessary?  Will it also check the port that the user's computer
is set to send mail on?  So, for instance, if SMTP AUTH is required,
and the mail submission port is being used rather than standard port
25, will the worm detect all this?

The nice part about SMTP AUTH, though, is that there is at least a
direct link to the user sending the spam.  This means, of course, that
ISP's will need to police their users a little better..  :)
 
 It means ISP's will have to re-think their strategies, just like AOL
 did. It also means it's once small step to victory for us. We are a long
 way from it, and please - not everybody blocks port 25 so current-day
 worms are more than efficient still.

So I guess users will have to stop clicking that Save Password
button...  That is, until the worm records the keystrokes when the
password is entered...  *sigh*

 Gadi.
 


-- 
Jason 'XenoPhage' Frisvold
[EMAIL PROTECTED]


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread up

On Thu, 3 Feb 2005, Raymond Dijkxhoorn wrote:

  One additional thing that I think wasnt mentioned in the article -
  Make sure your MXs (inbound servers) are separate from your outbound
  machines, and that the MX servers dont relay email for your dynamic IP
  netblock. Some other trojans do stuff like getting the ppp domain name

  That, on the other hand, gets you into trouble with rather stupid Spam
  filters, that only accept mails from a server, if that server is also
  MX for the senders domain.
 
  Yes, this is stupid, but that does not change the fact, that these
  setups are out there.

 Start using authenticated SMTP for this.

Until the next bot implemented co-opts the pop3 client, or simply hacks
the password from the pop3 client (how strong is that encryption?).

James Smallacombe PlantageNet, Inc. CEO and Janitor
[EMAIL PROTECTED]   
http://3.am
=



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Valdis . Kletnieks
On Thu, 03 Feb 2005 12:16:41 EST, Jason Frisvold said:

 Agreed.  And depending on your service, there are different ports
 worth blocking.  For residential users, I can't see a reason to not
 block something like Netbios.  And blocking port 25 effectively
 prevents zombies from spamming.  Unfortunately, it also blocks
 legitimate users from being able to use SMTP AUTH on a remote server..

There's a *reason* why RFC2476 specifies port 587



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Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Lou Katz

On Thu, Feb 03, 2005 at 05:29:15PM +0200, Gadi Evron wrote:
 
 You will never be sure you have picked up all, only the known ones. For 
 a compromised system, unless running tripwire or something, reinstall!
 
 You can never be sure, that's why it's a backdoor/Trojan horse.
 
 Its a nice start, but it also tell people i am safe, and they dont know 
 
 Yes, it is. AV products have not taken Trojan horses seriously for 
 years, and called them garbage samples. Now they start to change that 
 due to almost any sample out there being also a Trojan horse, but not 
 drastically enough
 
 for sure. Seeing our abuse department getting tickets over and over 
 about the same customers its a fact that they just simple are not able 
 to clean it out easilly. Then its better to instert foot (CD) and start 
 all over.
 
 Then using AT programs is a good start. A clean slate is always better, 
 but your grandma won't agree.
 

Unfortunately, starting over in some operating systems means re-installing
EVERYTHING, and since applications tend to get installed over time, the
installation media for each and every app may not be available. Backups
are not very useful, because just placing the executables and the work
product/data files in the right place will not work in some Windows systems
if the proper registry entries are not there.

Also, if you reinstall in the wrong order you can wind up in DLL hell.

   Gadi.

-- 
-=[L]=-


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread J.D. Falk

On 02/03/05, [EMAIL PROTECTED] wrote: 

 Is there any info on how this zombie is spread?  ie, email worms, direct
 port attacks, etc.  If the former, there's hope of nipping it in the bud
 with anti-virus filtering.

Yeah, that's been working really well for us so far.  /sarcasm

-- 
J.D. Falk  uncertainty is only a virtue
[EMAIL PROTECTED]when you don't know the answer yet


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Steven Champeon

on Thu, Feb 03, 2005 at 04:07:10PM +0100, Raymond Dijkxhoorn wrote:
 The only thing I don't see is a way to remove these bots!
 Not everyone knows how to even look at their machines for signs of these
 bots. Heck, I know most of my guys here don't even know how these bots
 work.
 
 For a compromised system, insert CD, reinstall!

...which simply reinstalls the old vulnerabilities that made the machine
suspectible to compromise in the first place. If you can't patch up from
the buggy baseline in time, reinstalling from original media is often
the worst thing you can do, if the machine is still connected to the
network. And if the machine is NOT connected to the network, it is often
not possible to get the security updates downloaded that patch the
vulnerabilities.

-- 
hesketh.com/inc. v: +1(919)834-2552 f: +1(919)834-2554 w: http://hesketh.com
join us!   http://hesketh.com/about/careers/account_manager.htmljoin us!


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Edward B. Dreger

GE Date: Thu, 03 Feb 2005 17:14:40 +0200
GE From: Gadi Evron

GE heck, I don't see how SMTP auth would help, either. They have local
GE access to the machine.

User joe6pack is pumping out 100k messages/day.  That can't possibly be
valid; let's disable his -- and only his -- SMTP access.  He can't spam
directly via SMTP/25 connections, so we're good there.

User joe6pack's mail volume is two sigma above normal.  Good thing our
outbound mail spam scanning is much more stringent under these
conditions.

User joe6pack doesn't know which of 50 machines behind his SOHO's NAT
box sent the spam.  Luckily, the username helps us/him track down the
infected box.


Eddy
--
Everquick Internet - http://www.everquick.net/
A division of Brotsman  Dreger, Inc. - http://www.brotsman.com/
Bandwidth, consulting, e-commerce, hosting, and network building
Phone: +1 785 865 5885 Lawrence and [inter]national
Phone: +1 316 794 8922 Wichita

DO NOT send mail to the following addresses:
[EMAIL PROTECTED] -*- [EMAIL PROTECTED] -*- [EMAIL PROTECTED]
Sending mail to spambait addresses is a great way to get blocked.
Ditto for broken OOO autoresponders and foolish AV software backscatter.



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Edward B. Dreger

GE Date: Thu, 03 Feb 2005 17:54:28 +0200
GE From: Gadi Evron

GE They now evolved, and are using user-credentials and ISP-servers. This
GE evolution means that their capabilities are severely decreased, at least
GE potentially.

This means that it's 1998 again.  Direct-to-MX spam was an evolution
when user accounts began getting nuked for spamming.


Eddy
--
Everquick Internet - http://www.everquick.net/
A division of Brotsman  Dreger, Inc. - http://www.brotsman.com/
Bandwidth, consulting, e-commerce, hosting, and network building
Phone: +1 785 865 5885 Lawrence and [inter]national
Phone: +1 316 794 8922 Wichita

DO NOT send mail to the following addresses:
[EMAIL PROTECTED] -*- [EMAIL PROTECTED] -*- [EMAIL PROTECTED]
Sending mail to spambait addresses is a great way to get blocked.
Ditto for broken OOO autoresponders and foolish AV software backscatter.



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Scott Weeks

: I'd like to see rate limits set much lower than that. Perhaps one
: message per day to begin with. After the message is sent, send the
: customer a reminder about the limit and tell them how to get to a web
: page to increase the limit. The web page would only accept an
: incremental increase. For

This is a great way to attract and keep customers.  I also like the
other's suggestions that cause their customers a lot of hassle and pain.
As some folks have said before, I encourage my competition to do this.


: services instead.  Port 139/445 is already blocked by several isps due
: to excessive abuse or I believe they call it 'a security measurement'.

NetBIOS was never meant to be a WAN protocol.  For your customers that
need this so they can share files, it's a dangerous thing because folks
with that level of expertise wouldn't know how to protect their personal
data.  There is no need to let NetBIOS ports be open to the world.


: atleast 1 large isp I am aware of. When that mssql worm was lurking
: around isps were also blocking that port. I hope I'm not the only one

You want your MySQL database open to the world???  What's you IP address?
Never mind, I could find it anyway...  8-)


: seeing a pattern here. Really, blocking ports makes no sense to me in
: the long run.

Again, some protocols were never meant to be available to the world, so
there is a need to block some things.  Some should be restricted to the
local LAN, some should be restricted to your network, or some part of it,
and some open to the world.

scott



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Jason Frisvold

On Thu, 03 Feb 2005 12:26:55 -0500, [EMAIL PROTECTED]
[EMAIL PROTECTED] wrote:
 On Thu, 03 Feb 2005 12:16:41 EST, Jason Frisvold said:
 
  Agreed.  And depending on your service, there are different ports
  worth blocking.  For residential users, I can't see a reason to not
  block something like Netbios.  And blocking port 25 effectively
  prevents zombies from spamming.  Unfortunately, it also blocks
  legitimate users from being able to use SMTP AUTH on a remote server..
 
 There's a *reason* why RFC2476 specifies port 587

I assume you're referring to the ability to block port 25 if 587 is
used for submission.  This is great in theory, but if this were the
case, then the Trojan authors would merely alter their Trojan to use
port 587.  Unfortunately, I don't think there's an easy answer to the
spam problem.  Sure, we can educate and block.  But at the end of the
day, the spammers will just find another way to worm those messages
into the network.  Some of these guys are making boatloads of money,
and I hardly think they're willing to throw in the towel if they hit a
bump in the road...  On the flipside, those of us working as admins
and trying to stop the flow of spam are making next to nothing..

*sigh*

-- 
Jason 'XenoPhage' Frisvold
[EMAIL PROTECTED]


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Nils Ketelsen

On Thu, Feb 03, 2005 at 12:26:55PM -0500, [EMAIL PROTECTED] wrote:

 On Thu, 03 Feb 2005 12:16:41 EST, Jason Frisvold said:
  Agreed.  And depending on your service, there are different ports
  worth blocking.  For residential users, I can't see a reason to not
  block something like Netbios.  And blocking port 25 effectively
  prevents zombies from spamming.  Unfortunately, it also blocks
  legitimate users from being able to use SMTP AUTH on a remote server..
 There's a *reason* why RFC2476 specifies port 587


IIRC the starting point of this thread was, that Spammers now learned
to use the smarthost of the clients. When they are using that, why is it
more difficult for them to send their junk on port 587 instead of port 25?

As soon as the spammers on a big scale learn to use the same traffic
path the mailclients do, instead looking up MXes themselves,
this switching ports and blocking 25 that is proposed, will cause a lot of
work without any benefit. Same goes for SPF, BTW.

Only thing that puzzles me is, why it took spammers so long to go in
this direction.


Nils


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Michael Loftis

--On Thursday, February 03, 2005 11:42 + [EMAIL PROTECTED] 
wrote:

Do you let your customers send an unlimited number of
emails per day? Per hour? Per minute? If so, then why?
Because there are *NO* packages available that offer limiting.  Free or 
commercial.


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Petri Helenius
Nils Ketelsen wrote:
Only thing that puzzles me is, why it took spammers so long to go in
this direction.
 

It didn't. It took the media long to notice.
Pete


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Jørgen Hovland
- Original Message - 
From: Jason Frisvold [EMAIL PROTECTED]


On Thu, 03 Feb 2005 17:54:28 +0200, Gadi Evron [EMAIL PROTECTED] wrote:
Still, please tell me, how is not blocking un-used or un-necessary ports
a bad thing? It is a defensive measure much like you'd add barricades
before an attack.
Agreed.  And depending on your service, there are different ports
worth blocking.  For residential users, I can't see a reason to not
block something like Netbios.  And blocking port 25 effectively
prevents zombies from spamming.  Unfortunately, it also blocks
legitimate users from being able to use SMTP AUTH on a remote server..
I still can't really agree.
How do you know a port is un-used or un-necessary? Because IANA has assigned port 25 as SMTP?  Because only crackers use netbios 
outside their lan? You can't really inspect your network for a month to determine what ports are being used legit either since this 
changes over time and the list of ports would be noisy due to virus' etc.  And why should you block that particular port when there 
are no difference between port numbers technically speaking? The only valid reason would be because the other party is also using 
that port and blocking that particular port will prevent that particular traffic unless somebody changed the portnumber - which will 
happen if you start blocking specific ports because it might just annoy certain people too much.  This is why all the socket enabled 
software we develop always use port 80 or 443 to be able to get through firewalls. We simply don't want to spend the extra time 
helping and telling the customer to enable this and that port on their firewall. So in 20 years when every single program is using 
the same port because you are blocking all the other ports - how can you tell the difference? Packet inspection! But no not always, 
not when you are using SSL etc.  Oh okay, then lets disable that then since you can't identify those packets and because we don't 
care about the collateral damage it gives anyway?

To a solution I would consider okay:
Since port 25 is mostly known as belonging to SMTP I would rather transparently proxy all outbound 25 connections from customers to 
our outbound SMTP server instead of blocking the port directly. If the proxy was unable to detect that this was a legit SMTP 
connection, it will redirect to the original target instead. Now, what will happen is that your companies SMTP server will catch 
every single bot/worm spamming through SMTP. Here is when the rate-limit and outbound spam/virusfilters should kick in. If you were 
sending more than 10 infected e-mails or you are actually spamming (yourself or not), disable the customers internet connectivity 
and redirect port 80 requests to an information page telling the customer you are infected, click here to download antivirus etc... 
and click here when you think you have removed the virus/stopped spamming to regain full connectivity.  Virus' could automaticly 
detect this so you shouldn't make it too easy to regain internet access.
This would help your customer finding out if their equipment is infected instead of being unaware of it (since you block port 25 
instead). If the customers laptop was infected and he/she frequently moves to other isps (wlan etc) not blocking that port, it could 
be harder to find out for both parties.


They now evolved, and are using user-credentials and ISP-servers. This
evolution means that their capabilities are severely decreased, at least
potentially.
Has this been confirmed?  Does this new worm, in fact, use SMTP AUTH
where necessary?  Will it also check the port that the user's computer
is set to send mail on?  So, for instance, if SMTP AUTH is required,
and the mail submission port is being used rather than standard port
25, will the worm detect all this?
The nice part about SMTP AUTH, though, is that there is at least a
direct link to the user sending the spam.  This means, of course, that
ISP's will need to police their users a little better..  :)
It means ISP's will have to re-think their strategies, just like AOL
did. It also means it's once small step to victory for us. We are a long
way from it, and please - not everybody blocks port 25 so current-day
worms are more than efficient still.
So I guess users will have to stop clicking that Save Password
button...  That is, until the worm records the keystrokes when the
password is entered...  *sigh*
Gadi.

--
Jason 'XenoPhage' Frisvold
[EMAIL PROTECTED]
Joergen Hovland
Joergen Hovland ENK 



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Andy Johnson
Nils Ketelsen wrote:
Only thing that puzzles me is, why it took spammers so long to go in
this direction.
Nils
	I am still confused why people think this is new behavior. The sky is 
not falling (regardles of how many stories CNET publishes claiming it 
is), nor should this really be relevant to how I operate my network.

This is purely a systems administration issue to tackle, which I believe 
is beyond the scope of this list. I do find it amazing that we cannot go 
more than a month without raising some spam-related thread and beating 
it to death.

Andy


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Todd Vierling

On Thu, 3 Feb 2005, Jason Frisvold wrote:

   prevents zombies from spamming.  Unfortunately, it also blocks
   legitimate users from being able to use SMTP AUTH on a remote server..
 
  There's a *reason* why RFC2476 specifies port 587

 I assume you're referring to the ability to block port 25 if 587 is
 used for submission.  This is great in theory, but if this were the
 case, then the Trojan authors would merely alter their Trojan to use
 port 587.

If they authenticate.

Modulo a stupidity built-in to Sendmail (that Claus Assman ignorantly thinks
is a non-issue[*]), port 587 is not supposed to be used for endpoint MTA
delivery.  It's a mail SUBMISSION port, which is supposed to mean that J.
Random Client isn't supposed to use it for delivery purposes.

===

[*] As of now, Sendmail doesn't require one of SMTP AUTH auth by default on
the MSA port; it treats 25 and 587 identically (so that things like
IP-based relay auth work without need for SMTP AUTH).

I sent a m4-only change to the Sendmail maintainers implementing a way
to make 587 allow only relay-authorized clients to send anything at all
by default -- whther IP-based relay auth, or SMTP AUTH, or any other
method built in to the relay-check code path.  It was shot down by Claus
because he simply doesn't understand the issue and doesn't think
identical 25 and 587 ports is a threat.

-- 
-- Todd Vierling [EMAIL PROTECTED] [EMAIL PROTECTED]


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Robert Blayzor
Michael Loftis wrote:
Because there are *NO* packages available that offer limiting.  Free or 
commercial.

Strange.  Our mail servers have had this ability for over a year.  The 
hard part is getting tens of thousands of legacy ISP customers to switch 
to SMTP auth without drowning the support center in calls.

--
Robert Blayzor, BOFH
INOC, LLC
rblayzor\@(inoc.net|gmail.com)
PGP: http://www.inoc.net/~dev/
Key fingerprint = 1E02 DABE F989 BC03 3DF5  0E93 8D02 9D0B CB1A A7B0
Supercomputer:  Turns CPU-bound problem into I/O-bound problem.  - Ken 
Batcher


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Chris Adams

Once upon a time, Robert Blayzor [EMAIL PROTECTED] said:
 Michael Loftis wrote:
 Because there are *NO* packages available that offer limiting.  Free or 
 commercial.
 
 Strange.  Our mail servers have had this ability for over a year.  The 
 hard part is getting tens of thousands of legacy ISP customers to switch 
 to SMTP auth without drowning the support center in calls.

What does that have to do with SMTP rate limiting?
-- 
Chris Adams [EMAIL PROTECTED]
Systems and Network Administrator - HiWAAY Internet Services
I don't speak for anybody but myself - that's enough trouble.


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Robert Blayzor
Chris Adams wrote:
What does that have to do with SMTP rate limiting?

A lot since the original question was:
 Do you let your customers send an unlimited number of
 emails per day? Per hour? Per minute? If so, then why?
and an answer was:
 Because there are *NO* packages available that offer limiting.
 Free or commercial.
So I corrected it, software is available that allows you limit/tarpit 
SMTP connections as well as limit a number of messages a user can send 
in a given time period.

--
Robert Blayzor, BOFH
INOC, LLC
rblayzor\@(inoc.net|gmail.com)
PGP: http://www.inoc.net/~dev/
Key fingerprint = 1E02 DABE F989 BC03 3DF5  0E93 8D02 9D0B CB1A A7B0
Please excuse me, I have to circuit an AC line through my head to get 
this database working.


RE: Time to check the rate limits on your mail servers

2005-02-03 Thread Miller, Mark

  How come it is always about controlling the symptoms and not the
illness?  The vast majority of these
spam drones are compromised WINDOWS machines.  If the operating system
and dominant email applications so easily allows the users' machines to
be taken over by a third party, then there is something wrong with the
operating system and the mail applications.  It occurs to me that the
solution is not to limit the range of destruction, but to defuse the
bomb.  Perhaps the focus for a solution should move up the model to
layer 7.

- Mark



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, February 03, 2005 8:47 AM
To: nanog@merit.edu
Subject: Re: Time to check the rate limits on your mail servers



  Do you let your customers send an unlimited number of emails per 
  day? Per hour? Per minute? If so, then why?
 
 Doing that - especially now when this article has hit the popular 
 press and there's going to be lots more people doing the same thing - 
 is going to be equivalent of hanging out a block my email sign.

I don't understand your comment. This is an
arms race. The spammers and botnet builders
are attempting to make their bots use the 
exact same email transmission channels as 
your customers' email clients. They are
getting better at doing this as time goes
on. I think we are at the point where the
technical expertise of the botnet builders
is greater than the technical expertise of
most people working in email operations.

...


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Joe Maimon

Miller, Mark wrote:
 How come it is always about controlling the symptoms and not the
illness?  

The illness is the user. That is uncontrollable.


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread J.D. Falk

On 02/03/05, Miller, Mark [EMAIL PROTECTED] wrote: 

   How come it is always about controlling the symptoms and not the
 illness?  The vast majority of these
 spam drones are compromised WINDOWS machines.  If the operating system
 and dominant email applications so easily allows the users' machines to
 be taken over by a third party, then there is something wrong with the
 operating system and the mail applications.  It occurs to me that the
 solution is not to limit the range of destruction, but to defuse the
 bomb.  Perhaps the focus for a solution should move up the model to
 layer 7.

Upgrading and/or replacing the OS for every Windows user on the
planet is an educational issue.  Keeping the network viable
while you figure out how to do that is an operational issue.

-- 
J.D. Falk  uncertainty is only a virtue
[EMAIL PROTECTED]when you don't know the answer yet


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Peter Corlett

Michael Loftis [EMAIL PROTECTED] wrote:
 [EMAIL PROTECTED] wrote:
 Do you let your customers send an unlimited number of emails per
 day? Per hour? Per minute? If so, then why?
 Because there are *NO* packages available that offer limiting. Free
 or commercial.

My exim.conf calls you a liar.

-- 
Madam, there's no such thing as a tough child - if you parboil them first for
seven hours, they always come out tender.
- W.C. Fields


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Rich Kulawiec

On Thu, Feb 03, 2005 at 09:21:19PM +0200, Petri Helenius wrote:
 Nils Ketelsen wrote:

 Only thing that puzzles me is, why it took spammers so long to go in
 this direction.
 It didn't. It took the media long to notice.

Pete's correct.  And there's another reason: spammers have long
since demonstrated that they will adapt when necessary.  Now that
some ISPs have FINALLY, more than two years after they were warned
that they needed block port 25 inbound/outbound ASAP on as much of
their address space as possible in order to put a sock in this, done
something...the spammers may have judged that it's become necessary.

And please note: this is far, FAR from the last thing that they
have in their bag of tricks.

---Rsk


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread John Underhill
Creating an invincible mail client, still only addresses the symptom, and 
not the disease. I would contend that any attempts made to harden a mail 
client, will, (and have always been..), be countered with a new exploit, a 
new method of exploiting the system.
The only way to really control spam, is to make it unprofitable, both for 
the hosting providers, and websites that use this as a form of mass 
marketing.
If say, a 'top 100 domains' (or 10,000, if need be..), list of offending 
websites were assembled, continually updated, and used universally to null 
route the websites paying for these services, (and in some cases, entire 
blocks owned by unscrupulous service providers hosting these websites, in 
the case that are continually proffering these services to offending 
parties..), it would soon become the case that if you use spam to mass 
market your product, you risk losing your access to a portion of the 
internet.
Of course, there are many lists of this kind, but what is lacking, is the 
willingness to launch a coordinated effort, or agreement on a proven and 
effective criteria for identifying how this could/should be regulated.
I have heard the argument that we are not in the business of determining 
what should be permitted on the internet, and for the most part I would tend 
to agree, but I view this as a technical and not an ethical issue, and when 
seen in that context, the solutions seem obvious. Control spam? Attack it at 
the source, -follow the money- and make those that would profit from the 
abuse of the system accountable by denying them services.

John
- Original Message - 
From: Miller, Mark [EMAIL PROTECTED]
To: nanog@merit.edu
Sent: Thursday, February 03, 2005 3:37 PM
Subject: RE: Time to check the rate limits on your mail servers


 How come it is always about controlling the symptoms and not the
illness?  The vast majority of these
spam drones are compromised WINDOWS machines.  If the operating system
and dominant email applications so easily allows the users' machines to
be taken over by a third party, then there is something wrong with the
operating system and the mail applications.  It occurs to me that the
solution is not to limit the range of destruction, but to defuse the
bomb.  Perhaps the focus for a solution should move up the model to
layer 7.
- Mark

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, February 03, 2005 8:47 AM
To: nanog@merit.edu
Subject: Re: Time to check the rate limits on your mail servers

 Do you let your customers send an unlimited number of emails per
 day? Per hour? Per minute? If so, then why?
Doing that - especially now when this article has hit the popular
press and there's going to be lots more people doing the same thing -
is going to be equivalent of hanging out a block my email sign.
I don't understand your comment. This is an
arms race. The spammers and botnet builders
are attempting to make their bots use the
exact same email transmission channels as
your customers' email clients. They are
getting better at doing this as time goes
on. I think we are at the point where the
technical expertise of the botnet builders
is greater than the technical expertise of
most people working in email operations.
...



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Bob Martin
We've been doing this on postfix for some time now.
Michael Loftis wrote:

--On Thursday, February 03, 2005 11:42 + [EMAIL PROTECTED] 
wrote:

Do you let your customers send an unlimited number of
emails per day? Per hour? Per minute? If so, then why?

Because there are *NO* packages available that offer limiting.  Free or 
commercial.


RE: Time to check the rate limits on your mail servers

2005-02-03 Thread Hannigan, Martin


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
 J.D. Falk
 Sent: Thursday, February 03, 2005 4:35 PM
 To: nanog@merit.edu
 Subject: Re: Time to check the rate limits on your mail servers
 
 
 
 On 02/03/05, Miller, Mark [EMAIL PROTECTED] wrote: 
 
How come it is always about controlling the symptoms and not the
  illness?  The vast majority of these
  spam drones are compromised WINDOWS machines.  If the 
 operating system
  and dominant email applications so easily allows the users' 
 machines to
  be taken over by a third party, then there is something 
 wrong with the
  operating system and the mail applications.  It occurs to 
 me that the
  solution is not to limit the range of destruction, but to defuse the
  bomb.  Perhaps the focus for a solution should move up the model to
  layer 7.
 
   Upgrading and/or replacing the OS for every Windows user on the
   planet is an educational issue.  Keeping the network viable
   while you figure out how to do that is an operational issue.


..or a cost issue. Most of these users are people who have
decided not to spend the $40 to defend their machine at home. 


-M 


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread J.D. Falk

On 02/03/05, Hannigan, Martin [EMAIL PROTECTED] wrote: 

  Upgrading and/or replacing the OS for every Windows user on the
  planet is an educational issue.  Keeping the network viable
  while you figure out how to do that is an operational issue.
 
 ..or a cost issue. Most of these users are people who have
 decided not to spend the $40 to defend their machine at home. 

So you educate them as to why it would be a good idea to keep
their computer secure.

But in the meantime, their machine is spewing garbage -- which,
as many have said, is the operational issue at hand.

-- 
J.D. Falk  uncertainty is only a virtue
[EMAIL PROTECTED]when you don't know the answer yet


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Peter Corlett

Peter Corlett [EMAIL PROTECTED] wrote:
[...]
 My exim.conf calls you a liar.

Since I've had a few private emails about my rude and abrupt comment
(although not complaining about it, which is encouraging :), I'd
better explain further, just in case there were people who are curious
but not curious enough to email me.

Exim4 contains support for executing SQL statements in, for example,
PostgreSQL. The original intent was probably so that you can do a
SELECT on a PostgreSQL database for performing expansions instead of
the more traditional flat files and DBMs/CDBs. However, you can also
do an INSERT or UPDATE, which now allows you to maintain state between
SMTP transactions.

So, to perform rate-limiting, you would create a couple of ACLs:

a) A deny ACL that blocks/defers mail submission if a SELECT
   indicates that the user has exceeded their quota.

b) A warn ACL (effectively a no-op as far as access control is
   concerned) that does an INSERT or UPDATE to increment the user's
   counter.

To identify a user in exim.conf, you can use, for example, their IP
address, authenticated username, or some other information available
from the SMTP transaction.

You can either have a cron job reset the usage counters, or craft your
SQL statements so that old counters are ignored. If done right, you
would even get counts of daily mail volume for each individual
customer in a handy SQL-queriable database for free.

-- 
The only source of knowledge is experience.
- Albert Einstein


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Adi Linden

   How come it is always about controlling the symptoms and not the
   illness?
 
 The illness is the user. That is uncontrollable.

A product that doesn't work as advertised has much to do with it as well.

Adi


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Adi Linden

How about using SMTP AUTH and verifying the envelope MAIL FROM to match
the actual user authenticating? This will make SPAM traceable and
hopefully ultimately users aware that their PC is sending junk.

Adi




Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Joel Jaeggli
On Thu, 3 Feb 2005, Adi Linden wrote:
How about using SMTP AUTH and verifying the envelope MAIL FROM to match
the actual user authenticating?
that doesn't work if you have more than one email address.
This will make SPAM traceable and
hopefully ultimately users aware that their PC is sending junk.
auth is sufficient to make email traceable to your own customers.
Adi

--
-- 
Joel Jaeggli  	   Unix Consulting 	   [EMAIL PROTECTED] 
GPG Key Fingerprint: 5C6E 0104 BAF0 40B0 5BD3 C38B F000 35AB B67F 56B2



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Guðbjörn S. Hreinsson

 How about using SMTP AUTH and verifying the envelope MAIL FROM to match
 the actual user authenticating?
 
 that doesn't work if you have more than one email address.

Wouldn't address resolution take care of that if properly 
configured? Some implementations allow you to specify what 
email addresses the user is allowed to send from, that's 
something that needs to be managed carefully.
-GSH


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Edward B. Dreger

JJ Date: Thu, 3 Feb 2005 15:41:34 -0800 (PST)
JJ From: Joel Jaeggli

JJ  How about using SMTP AUTH and verifying the envelope MAIL FROM to match
JJ  the actual user authenticating?
JJ
JJ that doesn't work if you have more than one email address.

The words overreaching and fallacious come to mind.


JJ auth is sufficient to make email traceable to your own customers.

End users also would appreciate the ability to _know_ a message is not
forged.  Alas, I doubt much has changed since last October's BCP38
discussions, so perhaps I should not hold my breath.


Eddy
--
Everquick Internet - http://www.everquick.net/
A division of Brotsman  Dreger, Inc. - http://www.brotsman.com/
Bandwidth, consulting, e-commerce, hosting, and network building
Phone: +1 785 865 5885 Lawrence and [inter]national
Phone: +1 316 794 8922 Wichita

DO NOT send mail to the following addresses:
[EMAIL PROTECTED] -*- [EMAIL PROTECTED] -*- [EMAIL PROTECTED]
Sending mail to spambait addresses is a great way to get blocked.
Ditto for broken OOO autoresponders and foolish AV software backscatter.



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Douglas Otis

On Thu, 2005-02-03 at 14:55 -0800, J.D. Falk wrote:
 On 02/03/05, Hannigan, Martin [EMAIL PROTECTED] wrote: 
 
  ..or a cost issue. Most of these users are people who have
  decided not to spend the $40 to defend their machine at home.
  
 So you educate them as to why it would be a good idea to keep
 their computer secure.
 
 But in the meantime, their machine is spewing garbage -- which,
 as many have said, is the operational issue at hand.

Solutions through diligent use of add-on products is not 100%.  Many
users spend $40 and diligently apply prophylactics, but still are
compromised.  Reinstalling over an existing installation does not ensure
removal.  Either way, this returns the OS to a vulnerable state, while
costing several frustrating hours.  Using a CD-ROM OS/App suite, such as
Knoppix, sounds promising for this headache.  It should be difficult to
corrupt an OS or application when on Read-Only media. :)

The number of zombies ensures rate limiting will not be effective
either.  Providers keeping their house in order in the face of this new
strategy may be assisted by domain signed mail.  This could serve to
block compromised accounts with help from the provider themselves.
Rejections from a third party will tell their clients they need a
disinfectant.

http://mipassoc.org/mass/

The wack-a-mole game needs a more agile mallet.

-Doug

   



Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Kevin

On Thu, 3 Feb 2005 09:30:58 -0500 (EST), [EMAIL PROTECTED] [EMAIL PROTECTED] 
wrote:
 I just implemented a patch to tcpserver which allows me to limit the
 number of simultaneous SMTP connections from any one IP, but have not yet
 looked into daily/hourly limits.  I know Comcast has started limiting
 residential customers to 50-100 emails per day, and that customers with
 legitimate reasons for using more than that are starting to complain.

See http://spamthrottle.qmail.ca/ for a qmail rate-limiting solution.

Setting a limit on the maximum number of messages/minute that will be
accepted (and enforcing the limit by tarpitting, by slowing down the
server response)
seems to be less likely to annoy customers than setting a hard daily quota.


  One additional thing that I think wasnt mentioned in the article -
  Make sure your MXs (inbound servers) are separate from your outbound
  machines, and that the MX servers dont relay email for your dynamic IP
  netblock. Some other trojans do stuff like getting the ppp domain name
  / rDNS name of the assigned IP etc and then nslookup -q=mx
  domain.com, then set itself up so that all its payloads get delivered
  out of the domain's MX servers.

This is a very good suggestion.  I also ran into a trojan which would take the
target domain name and try to guess mail servers willing to accept mail for
the domain by prepending names like mx and smtp and mail1.  I ended
up renaming mail1 to a more obscure name after noticing that 80% of the
blocked worm traffic for a given week was coming in via that one path.


At Date: Thu, 3 Feb 2005 09:54:00 -0500 Nils Ketelsen  writes:
 That, on the other hand, gets you into trouble with rather stupid Spam
 filters, that only accept mails from a server, if that server is also
 MX for the senders domain.

 Yes, this is stupid, but that does not change the fact, that these
setups are out there.

I've set up the outbound and inbound mail servers for many sites, including
a Fortune 500 enterprise sending many thousands of messages each day,
and have never run into a problem with outbound mail being refused because
the outbound mail servers are not listed as an MX for the sender's domain.

Not only are the outbound servers not listed in the MX record for the sending
domain, but much of the outbound email shows a 'from' address which is
a completely different domain than the domain of the server's DNS entry.

I don't doubt that there might be sites blocking email based on this criteria,
but such a policy is not only shortsighted, but also exceedingly rare.

Kevin


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Adi Linden

  How about using SMTP AUTH and verifying the envelope MAIL FROM to match
  the actual user authenticating? This will make SPAM traceable and
  hopefully ultimately users aware that their PC is sending junk.

 Ouch ..  Then spammers may start using a From: matching the SMTP auth
 user, and effectively joe-jobbing the user..  Ick..

And that would be marvelous! At the very least it would give the user an
incentive to clean up his PC. Alternately the email account could be
revoked.

Adi


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Adi Linden

  How about using SMTP AUTH and verifying the envelope MAIL FROM to match
  the actual user authenticating?

 that doesn't work if you have more than one email address.

You should know all your users email addresses. It shouldn't be too
difficult to match the 'mail from' address with the user account. The only
caveat would be that [EMAIL PROTECTED] would actually have to use the
hotmail smtp server to send mail.

  This will make SPAM traceable and
  hopefully ultimately users aware that their PC is sending junk.

 auth is sufficient to make email traceable to your own customers.

And how is that? There isn't necessarily anything in an email indicating
that it originated from an SMTP AUTH authenticated user. While a header
could be added, it isn't a mandatory thing.

Adi


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Niels Bakker

* [EMAIL PROTECTED] (Adi Linden) [Fri 04 Feb 2005, 03:17 CET]:
 You should know all your users email addresses.

You have got to be kidding.


-- Niels.

-- 
  The idle mind is the devil's playground


Re: Time to check the rate limits on your mail servers

2005-02-03 Thread Edward B. Dreger

JF Date: Thu, 3 Feb 2005 20:37:29 -0500
JF From: Jason Frisvold

JF Ouch ..  Then spammers may start using a From: matching the SMTP auth
JF user, and effectively joe-jobbing the user..  Ick..

Exactly.  The user then loses mail sending ability, but other services
remain functional.


Eddy
--
Everquick Internet - http://www.everquick.net/
A division of Brotsman  Dreger, Inc. - http://www.brotsman.com/
Bandwidth, consulting, e-commerce, hosting, and network building
Phone: +1 785 865 5885 Lawrence and [inter]national
Phone: +1 316 794 8922 Wichita

DO NOT send mail to the following addresses:
[EMAIL PROTECTED] -*- [EMAIL PROTECTED] -*- [EMAIL PROTECTED]
Sending mail to spambait addresses is a great way to get blocked.
Ditto for broken OOO autoresponders and foolish AV software backscatter.