Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Peter Corlett

John Levine [EMAIL PROTECTED] wrote:
[...]
 Given that we're talking about cell phones, it seems completely
 likely. Cell phones present the dialed number as a block, so there's
 no ambiguity between 911 and 911X. I don't know whether UK cell
 carriers map 911 to 112, but there's no technical reason they can't
 do so.

If people expect 911 to work on mobile phones, they will also expect
it to work on the PSTN.

rant And why should the UK change its numbering system just because
a few dumb Yanks who can't be bothered to learn local customs? Does
999 get through to the emergency services in the NANP? Does 112 work
on non-GSM phones? How about Australia's 000? /rant

 I agree that for VoIP using normal phones through adapters, 911 in
 the UK won't work.

ATAs usually collect digits to send as a block as well, either with
the user explicitly dialling # after the number, or implicitly after a
timeout. At least that's what I see with Cisco ATA-186, 7940 and 7960
and the Sipura 2000 I've tested.

-- 
It can't go any lower? Last time I checked, the minimum value of a traded
security is $0.00.
- H. Preisman, on Nortel dropping to $20 a share


Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Simon Waters

On Monday 25 Jul 2005 10:55 am, Peter Corlett wrote:
 
 Does 112 work on non-GSM phones?

In most of Europe dialing 112 on any phone on a public phone network, mobile 
or fixed, should get you an emergency operator.

I think in some parts of Europe it may still get you the police, instead of a 
choice of emergency services, but in most cases that is sufficient, and a 
damn site better than wondering what the local emergency number is, or trying 
to decipher the explanation on a public phone box.

Whether you'll be able to make yourself understood once connected is another 
issue entirely.

My only concern is the UK government persists in teaching the old (local) 999 
number, to avoid confusing the terminally stupid who can't cope with the idea 
of remembering two emergency numbers. As a result UK citizens end up either 
not knowing what to dial when abroad, or having to remember which country 
they are in when dialing for help.



Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Iljitsch van Beijnum


On 25-jul-2005, at 12:54, Brad Knowles wrote:

 rant And why should the UK change its numbering system just  
because

 a few dumb Yanks who can't be bothered to learn local customs? Does
 999 get through to the emergency services in the NANP? Does 112 work
 on non-GSM phones? How about Australia's 000? /rant


It would be nice if everyone in the world could agree on a  
single emergency services number, which would work when dialed  
from all types of communication devices.


This makes no sense at all. Here in the Netherlands we changed from  
local numbers (which were great, dial 222333 and I'd actually get a  
The Hague fireman on the line, but finding the phone book first when  
attending an out of town emergency is of course less than desirable)  
to a country-wide number (06-11) in the 1990s, and then to the  
European number 112 (which I'm sure is costing lives as we speak: you  
first have to hold for a stupid OPERATOR whom you have to TELL what  
service and where you want to talk to and then AGAIN hold for the  
actual service). They knew 112 was in the works when they changed to  
06-11, BTW.


Anyway, my point being: the current numbers have been drilled into  
our subconscious very effectively. Throwing that away woulde be an  
amazing waste of time and money.


What should happen instead is that everywhere, the most common ones  
are made to work as additional CNAMEs for the local one.


This whole single number hype should end anyway. 10 years ago the  
Dutch phone company had at least five different numbers: for b2c  
sales, b2b sales, outages, billing and so on. Now they only have one  
number but you have to waste time navigating through a voice  
response maze. That's not what I call progress.


Oh yes: /rant


Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Brad Knowles


At 1:18 PM +0200 2005-07-25, Iljitsch van Beijnum wrote:


 What should happen instead is that everywhere, the most common ones are
 made to work as additional CNAMEs for the local one.


	That doesn't work.  As has already been demonstrated, there are 
numbers elsewhere in the world with 999 as their area code or local 
prefix, and I'm sure the same is true for 112, 911, and all the 
various other emergency services numbers.  It's simply not possible 
to take all the various local numbers around the world and make them 
work globally as CNAMEs for whatever local area you may be in.


	There's no sense in hoping for something that you know is 
completely impossible.  It's a waste of your time and effort, and 
mine.



	What might possibly be achievable is to take a single number that 
is universally available without conflicts, or where conflicts would 
be least painful to resolve, and make that work everywhere -- being 
made the equivalent of a CNAME for whatever the appropriate local 
area you may be in.



 This whole single number hype should end anyway. 10 years ago the
 Dutch phone company had at least five different numbers: for b2c sales,
 b2b sales, outages, billing and so on. Now they only have one number but
 you have to waste time navigating through a voice response maze. That's
 not what I call progress.


	That's a failure in their IVR design, yes.  However, just because 
you can create badly designed IVR systems does not necessarily mean 
that all IVR systems should be outlawed.  Just because you can create 
badly designed web pages doesn't mean that all web pages should be 
outlawed.


	Likewise with emergency services numbers.  They need to be 
well-designed, yes.  But they needn't be outlawed unversally just 
because some people are incompetent and cannot create one that works 
properly.



	However, as I previously alluded to, these are long-term 
standards issues that would first need to be worked out with the ITU 
before there could possibly be any operational issues to be resolved.


--
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755

  SAGE member since 1995.  See http://www.sage.org/ for more info.


Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Iljitsch van Beijnum


On 25-jul-2005, at 13:45, Brad Knowles wrote:

 What should happen instead is that everywhere, the most common  
ones are

 made to work as additional CNAMEs for the local one.


That doesn't work.  As has already been demonstrated, there are  
numbers elsewhere in the world with 999 as their area code or local  
prefix, and I'm sure the same is true for 112, 911, and all the  
various other emergency services numbers.


As someone else already pointed out: systems like ISDN, GSM and VoIP  
look at the whole number, not at the individual digits as they come  
in, like POTS. So 911 and 9114567 are different numbers.


It's simply not possible to take all the various local numbers  
around the world and make them work globally as CNAMEs for whatever  
local area you may be in.


That may be a bit much, but I think 112 and 911 would be a good start.

But a real solution would be for the terminal to deduce that the user  
is trying to call an emergency number and then dial the correct  
number, whatever that may be at the current location at the current  
time.


What might possibly be achievable is to take a single number  
that is universally available without conflicts, or where conflicts  
would be least painful to resolve,


Do you think there are numbers like this? Here in NL there was a  
drastic renumbering 10 years ago, about half the country got a new  
number. That was to allow 00 for int'l, 0800 and 0900 and 1xx. I  
don't think anyone feels like doing it again.  :-)



 This whole single number hype should end anyway. 10 years ago the
 Dutch phone company had at least five different numbers: for b2c  
sales,
 b2b sales, outages, billing and so on. Now they only have one  
number but
 you have to waste time navigating through a voice response  
maze. That's

 not what I call progress.



That's a failure in their IVR design, yes.


Actually their system isn't that bad compared to others. But it still  
sucks compared to having different numbers that immediately connect  
you to the right person.


However, just because you can create badly designed IVR systems  
does not necessarily mean that all IVR systems should be outlawed.


No, they should be outlawed because even the good ones are incredibly  
annoying, and the bad ones lead to suicide.


Likewise with emergency services numbers.  They need to be well- 
designed, yes.


Unfortunately they leave a lot to be desired. Good reason to stay  
healthy and avoid accidents.


But they needn't be outlawed unversally just because some people  
are incompetent and cannot create one that works properly.


Who said anything about stuff being outlawed?



Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Michael . Dillon

 Anyway, my point being: the current numbers have been drilled into 
 our subconscious very effectively. Throwing that away woulde be an 
 amazing waste of time and money.

Would it? Are humans that difficult to teach? Is all advertising
a waste of time?

 This whole single number hype should end anyway.

In Russia it is simple, there are three numbers:

01 - Fire Service
02 - Police
03 - Ambulance/Medical response

Easy to remember especially because the number is written
in large figures on the side of every emergency response
vehicle. You could even retrofit these numbers into other
countries because they are two digit numbers.

Although Russia has agreed to implement 112 emergency 
dialling, the old numbers are still active nationwide.

--Michael Dillon




Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Peter Corlett

Simon Waters [EMAIL PROTECTED] wrote:
 On Monday 25 Jul 2005 10:55 am, Peter Corlett wrote:
[...]
 Does 112 work on non-GSM phones?
 In most of Europe dialing 112 on any phone on a public phone
 network, mobile or fixed, should get you an emergency operator.

When I wrote non-GSM, I actually meant mobile phones in the USA that
don't use GSM technology so don't have the obligation to treat 112 as
special.

[...]
 My only concern is the UK government persists in teaching the old
 (local) 999 number, to avoid confusing the terminally stupid who
 can't cope with the idea of remembering two emergency numbers.

That's because 999 isn't the old number. 112 is provided for EU
reasons, but is not *the* number for emergency services. 17099 is also
available (possibly only from BT lines), presumably as some sort of
artifact of BT's routing, but isn't exactly advertised either.

(Go on, how many Brits here knew about 17099 before I mentioned it
here?)

 As a result UK citizens end up either not knowing what to dial when
 abroad, or having to remember which country they are in when dialing
 for help.

If you don't even know what country you're in, I don't fancy your
chances telling emergency services where you are...

-- 
Of course I lie to people. But I lie altruistically - for our mutual good. The
lie is the basic building block of good manners. That may seem mildly shocking
to a moralist - but then what isn't?
- Quentin Crisp


Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Jay R. Ashworth

On Mon, Jul 25, 2005 at 02:01:33PM +0100, [EMAIL PROTECTED] wrote:
  This whole single number hype should end anyway.
 
 In Russia it is simple, there are three numbers:
 
 01 - Fire Service
 02 - Police
 03 - Ambulance/Medical response
 
 Easy to remember especially because the number is written
 in large figures on the side of every emergency response
 vehicle. You could even retrofit these numbers into other
 countries because they are two digit numbers.

Personally, I assert that that's bad design for two reasons: 

1) they're too *short*: they pre-empt too much dialling pattern space,
and they're hard to recognize as what they are, compared for example to
9-1-1 and 1-1-2.

2) it shouldn't, in general, be the place of *someone reporting an
emergency* to have to decide what kind of response they want.  In the
US, for example, medical emergencies are often first-responded by
firefighter-paramedics, because there's a firestation closer than the
nearest ambulance.  There's no way a caller could know what's closer...

Cheers,
-- jr 'ah... *telecom* :-)' a
-- 
Jay R. Ashworth[EMAIL PROTECTED]
Designer  Baylink RFC 2100
Ashworth  AssociatesThe Things I Think'87 e24
St Petersburg FL USA  http://baylink.pitas.com +1 727 647 1274

  ...the rough cannot be mean and the love cannot be true, and that's
  as wise as I can get at 10 o'clock in the morning.
-- Bill Shatner, on being an anti-hero.


RE: 911, (is: pointless) (was: You're all over thinking this) (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Jason Sloderbeck

Summary (and hopeful conclusion) of this thread: Depending on which
country you live in, you may have to dial a different number for
emergency services. It's true!

If you read the entire discussion, you'll be amazed at how many
emergency numbers NANOG members can name for various countries,
including Russia, France, Australia, UK, Germany, and more. Although
it's quite sad to imagine how long it would take an American who is
burning alive in some country (let's say Sri Lanka) to guess the
emergency number there, 699935, please don't feel obligated to share yet
another country's emergency phone number.

Instead, if you find yourself in a potentially-fatal situation in a
foreign land, just go here: http://www.sccfd.org/travel.html (Trust me.
It's faster than searching through the NANOG archives for the right
one.)

Well, that wraps up this month's international NANOG travel safety
thread. Next month, we'll be talking about the best way to hail a taxi
in various countries (during a network emergency, of course).

-Jason


--
Jason Sloderbeck
Positive Networks
jason @ positivenetworks . Net





Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-25 Thread Valdis . Kletnieks
On Mon, 25 Jul 2005 14:09:11 -, Peter Corlett said:

 If you don't even know what country you're in, I don't fancy your
 chances telling emergency services where you are...

I blinked... Did we leave (Luxembourg / Andorra / Liechtenstein ) already? :)

(Sorry, I couldn't resist ;)


pgpBKalt7RuMx.pgp
Description: PGP signature


Re: 911, was You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-24 Thread John Levine

 world-wide, so that if you're an American in Europe, you can still
 call 911 and have that work as expected.

Given that there are UK telephone numbers starting 911, this seems
rather unlikely.

Given that we're talking about cell phones, it seems completely
likely.  Cell phones present the dialed number as a block, so there's
no ambiguity between 911 and 911X.  I don't know whether UK cell
carriers map 911 to 112, but there's no technical reason they can't do
so.

I agree that for VoIP using normal phones through adapters, 911 in the
UK won't work.




Re: You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-21 Thread Peter Corlett

Brad Knowles [EMAIL PROTECTED] wrote:
 [...] I understand that the carriers have gotten together and made
 sure that the various 911/112/999 emergency services numbers work
 world-wide, so that if you're an American in Europe, you can still
 call 911 and have that work as expected.

Given that there are UK telephone numbers starting 911, this seems
rather unlikely. By way of example, and to bring VoIP back into the
discussion, Bristol (0117) 911  numbers all belong to Magrathea
who appear to be the main VoIP-to-PSTN wholesaler for the UK.

AFAIAA, Magrathea don't offer access to 112/999, but this is no great
loss given that mobile phones are cheap, ubiqitous, and work pretty
much everywhere in the UK. Even hermits have them :)

-- 
PGP key ID E85DC776 - finger [EMAIL PROTECTED] for full key

Please contribute to the beer fund and a tidier house:
http://search.ebay.co.uk/_W0QQfgtpZ1QQfrppZ25QQsassZpndc


Re: You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-21 Thread Richard Cox

On Thu, 21 Jul 2005 10:20:07 + (UTC)
[EMAIL PROTECTED] (Peter Corlett) wrote:

 Given that there are UK telephone numbers starting 911

When I worked with Oftel on the design of the new UK numbering schemes,
one of my strongest recommendations was for certain prefixes, including
911, to be ringfenced from all local numbering schemes - for exactly
the reasons that you are now pointing to.

Sadly Oftel were never known for their ability to understand reasoned
argument within the technical arena ...

A current, and related, problem is the introduction of emergency SMS
messaging from cellphones ... a very necessary feature for deaf people
to use, where they cannot access a text/relay service (eg when they are
in a foreign country)

Of course, the design of GSM predicates that such messages will go to
the message center in their home country, and as things stand would be
routed from there to the home country emergency services, regardless
of where in the world the user actually is!

-- 
Richard


Re: You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-21 Thread Joe Abley



On 20 Jul 2005, at 21:46, Brad Knowles wrote:

	In the case of regular cell phones, if you are roaming on a network 
in a foreign country, or you have rented a local phone, I understand 
that the carriers have gotten together and made sure that the various 
911/112/999 emergency services numbers work world-wide, so that if 
you're an American in Europe, you can still call 911 and have that 
work as expected.


Cite?

(This isn't my experience at all, although obviously it's possible that 
the very few occasions I've had to test this have just been localised 
inability to implement the arrangement you describe.)


(Emergency services are obtained by dialling 111 in New Zealand, for 
the record, just to make your list a little more complete. The physical 
act of dialling 111 in New Zealand on a rotary phone was the same as 
dialling 999 in England, however, since the dials in each country were 
numbered in opposite directions; a New Zealand 1 and an English 9 
were both sent as nine pulses.)


(Not that any of this has much to do with network operations.)


Joe



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Michael . Dillon

 I see no other way of doing this reliably than to put some kind of 
 GPS device into the VoIP unit.
 
 While I agree that GPS is the likely answer, I wasn't expecting the 
 ability to work inside computer rooms and basements.

It doesn't need to work in basements, etc. It only needs to keep
a record of the last location it was at when the signal faded
away. The emergency service vehicles probably can't get any closer
than that anyway.

--Michael Dillon



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Andre Oppermann


[EMAIL PROTECTED] wrote:
I see no other way of doing this reliably than to put some kind of 
GPS device into the VoIP unit.


While I agree that GPS is the likely answer, I wasn't expecting the 
ability to work inside computer rooms and basements.



It doesn't need to work in basements, etc. It only needs to keep
a record of the last location it was at when the signal faded
away. The emergency service vehicles probably can't get any closer
than that anyway.


I wonder how that works with VoIP ATA adapters. Last time I looked
they didn't work while I was carrying it around in its box from the
dealer home.

To sum it up: Using GPS to geo-locate VoIP phones or adapters is broken
by design.

--
Andre


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Brad Knowles


At 10:32 AM +0100 2005-07-20, [EMAIL PROTECTED] wrote:


 While I agree that GPS is the likely answer, I wasn't expecting the
 ability to work inside computer rooms and basements.


 It doesn't need to work in basements, etc. It only needs to keep
 a record of the last location it was at when the signal faded
 away. The emergency service vehicles probably can't get any closer
 than that anyway.


	I've been doing some reading on this subject.  It seems that both 
GPS and tower triangulation methods suck.  For GPS, the problems are 
signal acquisition and penetration in urban environments, especially 
with non-dedicated handheld devices.  For tower triangulation, the 
problem appears to be areas with poor signal coverage where you might 
only be able to barely see one tower, and where TDoA, AoA, and EOTD 
aren't going to do you any good.


	In either case, simply keeping the last known signal lock may 
very well be one of the worst things you could do.



	It seems to me that we need to use both technologies in order to 
get any real hope of reasonably sustainable accuracy, either for E911 
or any other location-aware technology.  And I'm not convinced even 
that's enough.


So, anyone want to place any bets on what's really going to happen?

--
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755

  SAGE member since 1995.  See http://www.sage.org/ for more info.


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Mikael Abrahamsson


On Wed, 20 Jul 2005, Andre Oppermann wrote:

To sum it up: Using GPS to geo-locate VoIP phones or adapters is broken 
by design.


No, it isn't. Relying on satellite connectivity to do so broken, but 
that's not how it works anymore. Did you even read the article regarding 
indoor GPS that I posted earlier in the thread?


--
Mikael Abrahamssonemail: [EMAIL PROTECTED]


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Michael . Dillon

In either case, simply keeping the last known signal lock may 
 very well be one of the worst things you could do.

Depends on what you want to do with the location info. If you
want to immediately dispatch a vehicle, then you have to realize
that you may be sending one to the edge of the cell tower's range
when the caller is many miles away. Or that you might be sending
one to the east side of the downtown highrise district when the
caller has moved on to the west side of the downtown highrise
district.

On the other hand, maybe all you want to do is to route the
call to the right E911 center. In that case, as long as you
are in the right county you are probably OK.

In any case, no solution to E911 and VoIP is likely to meet
100% of its requirements, but if you can improve the situation
significantly, then it is still worth doing.

--Michael Dillon



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Andre Oppermann


Mikael Abrahamsson wrote:


On Wed, 20 Jul 2005, Andre Oppermann wrote:

To sum it up: Using GPS to geo-locate VoIP phones or adapters is 
broken by design.


No, it isn't. Relying on satellite connectivity to do so broken, but 
that's not how it works anymore. Did you even read the article regarding 
indoor GPS that I posted earlier in the thread?


I did but those ground based transmitters are only for improving accuracy
by sending you the position delta determined vs. real for that region. It
doesn't help if you don't receive a GPS signal. That ain't satellite radio
which is being terristrically re-broadcast.

For more information have a look the descriptions of these augumented GPS
systems:

 http://en.wikipedia.org/wiki/GPS#Techniques_to_improve_GPS_accuracy
 http://en.wikipedia.org/wiki/Trilateration

To sum it up: Without having good GPS reception you can't do trilateration
and without it you can't apply any accuracy improvements.

--
Andre



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Andre Oppermann


[EMAIL PROTECTED] wrote:
  In either case, simply keeping the last known signal lock may 
very well be one of the worst things you could do.


Depends on what you want to do with the location info. If you
want to immediately dispatch a vehicle, then you have to realize
that you may be sending one to the edge of the cell tower's range
when the caller is many miles away. Or that you might be sending
one to the east side of the downtown highrise district when the
caller has moved on to the west side of the downtown highrise
district.

On the other hand, maybe all you want to do is to route the
call to the right E911 center. In that case, as long as you
are in the right county you are probably OK.

In any case, no solution to E911 and VoIP is likely to meet
100% of its requirements, but if you can improve the situation
significantly, then it is still worth doing.


I have never seen any real study by the emergency response services
on how many problems they actually have other than isolated worst-
cases and a lot of political rah-rah. In the end I expect that any
technically feasible improvement to the cell phone position accuracy
is miniscule to the actual effort and expenditures it requires. So
my guess is that the real drivers are the law enforcement agencies
wanting to get better tracking abilities. Whether they get out of
deal what they are hoping for remains to be seen.  Not that they will
tell us anyway.

--
Andre



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Brad Knowles


At 11:21 AM +0100 2005-07-20, [EMAIL PROTECTED] wrote:


 On the other hand, maybe all you want to do is to route the
 call to the right E911 center. In that case, as long as you
 are in the right county you are probably OK.


	If all you use the last known position information for is 
routing to the correct E911 system, that might be okay.  However, one 
thing I believe you need to also transmit along with the position 
information is time since last fix, so that you can get some sort 
of idea how long it's been since that position information was 
reasonably accurate.


	If the time since last fix is several hours, then the person 
might now be on a plane using a picocell or broadband wireless 
network connection that is not position-enhanced, and using the 
position information for routing to the presumed correct E911 system 
may be inappropriate.



	So long as we give additional information which gives the system 
an idea of the expected level of age and error in the information, I 
think the risks should be able to be reasonably minimized.



 In any case, no solution to E911 and VoIP is likely to meet
 100% of its requirements, but if you can improve the situation
 significantly, then it is still worth doing.


	I guess it also depends on what you mean by significantly.  Is 
a 10% solution significant?  Do you need 90% before you're 
significant?  And what's the cost of false positives, as well as 
false negatives?  I think all these factors need to be considered, 
when looking at potential solutions.


--
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755

  SAGE member since 1995.  See http://www.sage.org/ for more info.


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Brad Knowles


At 12:34 PM +0200 2005-07-20, Andre Oppermann wrote:


 So
 my guess is that the real drivers are the law enforcement agencies
 wanting to get better tracking abilities. Whether they get out of
 deal what they are hoping for remains to be seen.  Not that they will
 tell us anyway.


	Actually, the FBI has been at least somewhat open with their 
disappointment of carrier support for position-enhanced information 
and compliance with CALEA.  I've seen recent articles in the press 
that has made this obvious.  It seems that the problem is that too 
many people are holding onto their old phones, and the networks which 
selected GPS as their solution aren't getting enough uptake fast 
enough on the new position-enhanced models.


	Contrary to my previous post, Nextel appears to be one of the 
carriers that selected GPS, and Verizon and Sprint appear to have 
done the same.  ATT, Cingular, and T-Mobile appear to have gone the 
tower triangulation route.


	But as far as E911 is concerned, the problem appears that many of 
the emergency services providers still aren't equipped with the 
necessary equipment -- the article at http://tinyurl.com/dmzdq is a 
little old, but the situation was so bad at the time that I can't 
imagine the entire world has been turned around since.



	The whole CALEA/E911 issue was known a long time back.  Even 
_Wired_ picked up on it in early 1998, in the article at 
http://wired-vig.wired.com/news/technology/0,1282,9502,00.html, or 
http://www.danbrown.com/secrets/digital_fortress/cell_phones.html. 
And the interaction between VOIP, E911, and CALEA is still getting 
some traction (see 
http://www.vonmag.com/issue/2005/jul/features/you_will_conform.htm).


--
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755

  SAGE member since 1995.  See http://www.sage.org/ for more info.


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Owen DeLong

It doesn't need to work in basements, etc. It only needs to keep
a record of the last location it was at when the signal faded
away. The emergency service vehicles probably can't get any closer
than that anyway.


In the US, that might be true, but, I'm betting that could be very wrong
in places like London.  I'm betting the station where you boarded the
Tube could be a LONG way from where you make the 911 call.

Owen



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Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Michael . Dillon

 In the US, that might be true, but, I'm betting that could be very wrong
 in places like London.  I'm betting the station where you boarded the
 Tube could be a LONG way from where you make the 911 call.

There are very few places in the underground tube system where you
can make calls on your mobile. Outside central London where the tube
runs aboveground I would expect that GPS reception would be available 
wherever mobile reception is available, after all the tube trains
have lots of windows.

But you do point out that it would be shortsighted of mobile 
operators to not use the location information that is already
available in the cell base stations. As for VoIP, well if that
is not running over GPRS or 3G then I suppose it's running over
Wi-Fi and that the user has to authenticate in order for the
Wi-Fi access point to accept his MAC address. Maybe we should
lobby government to require Wi-Fi access point manufacturers 
to include location information in their devices. After that,
the VoIP operators and the Wi-Fi access operators should be
able to sort out some protocol for sharing the location info.

Welcome to the 21st century! They never said it was going
to be easy.

--Michael Dillon



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Michael . Dillon

I guess it also depends on what you mean by significantly.  Is 
 a 10% solution significant? 

Nope. 15% or better.

This comes from an old rule of thumb about sales, pricing, etc.
If the new supplier doesn't offer 15% or better pricing then
the hassles of switching aren't worth it. Or, you can increment
the price and keep the business as long as you don't go higher
that 15%. 

Of course in big business, you are more likely to study the
actual costs and implications to find an optimal solution. 
Somehow I suspect that the current FCC regulatory environment
is not one in which such detailed studies will be done before
deciding. So it's back to rules of thumb and letting the market
hash out the details by making mistakes.

--Michael Dillon



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Andre Oppermann


[EMAIL PROTECTED] wrote:

In the US, that might be true, but, I'm betting that could be very wrong
in places like London.  I'm betting the station where you boarded the
Tube could be a LONG way from where you make the 911 call.


There are very few places in the underground tube system where you
can make calls on your mobile. Outside central London where the tube
runs aboveground I would expect that GPS reception would be available 
wherever mobile reception is available, after all the tube trains

have lots of windows.


This is unlikely.  GPS reception is usually determined by sight of
horizon.  For example the navigation system in my car has trouble
from time to time spotting enough GPS satellites when I'm driving
in the inner city of Zurich.  It keeps itself updated by compass
and tracking the movements/velocity of the car.  If a car mounted
GPS has trouble keeping up with GPS in a city I highly doubt that
a small mobile phone without any line of sight at all would be able
to get any meaningful GPS signal reception.  The low number of active
GPS satellites and their concentration over the middle east don't
help getting accuracy and reception higher up in US and EU.  The
new EU system called Galileo has a larger number of satellites
planned which makes chances higher to have a number of the in sight
all the time.  On top of that it is 20 years further in technology
refinement than GPS.  OTO it ain't there yet and any speculation
on how good it will be is moot until we can see ourselfs.

--
Andre



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Mikael Abrahamsson


On Wed, 20 Jul 2005, Andre Oppermann wrote:


This is unlikely.  GPS reception is usually determined by sight of
horizon.  For example the navigation system in my car has trouble


Looking at:

http://people.howstuffworks.com/location-tracking4.htm

Phase II - The final phase requires carriers to place GPS receivers in 
phones in order to deliver more specific latitude and longitude location 
information. Location information must be accurate within 164 to 984 feet 
(50-300 meters).


It does look like the requirements in E911 are designed around what can be 
done via cellphone based location services without GPS (ie some kind of 
distance to towers/angle approach).


--
Mikael Abrahamssonemail: [EMAIL PROTECTED]


RE: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Church, Chuck

I think this can work.  Put a battery backup in the ATA, to power the
GPS and real time clock.  The ATA will maintain the internet-routable
address it's using (not necessarily it's own IP address) indefinitely.
If the ATA determines it's routable address (or /23 or whatever subnet)
has changed since being disconnected, it prompts (via voice menu on
connected phones) that it needs to be taken outside and re-GPS'ed.
Flashing light on the box confirms when GPS has synced it's location.
Take it back inside, plug it in, and all is ok again.  Or something
along those lines


Chuck Church
Lead Design Engineer
CCIE #8776, MCNE, MCSE
Netco Government Services - Design  Implementation Team
1210 N. Parker Rd.
Greenville, SC 29609
Home office: 864-335-9473
Cell: 703-819-3495
[EMAIL PROTECTED]
PGP key: http://pgp.mit.edu:11371/pks/lookup?op=getsearch=0x4371A48D 


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, July 20, 2005 5:32 AM
To: nanog@merit.edu
Subject: Re: Vonage Selects TCS For VoIP E911 Service


 I see no other way of doing this reliably than to put some kind of 
 GPS device into the VoIP unit.
 
 While I agree that GPS is the likely answer, I wasn't expecting the 
 ability to work inside computer rooms and basements.

It doesn't need to work in basements, etc. It only needs to keep
a record of the last location it was at when the signal faded
away. The emergency service vehicles probably can't get any closer
than that anyway.

--Michael Dillon



RE: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Kuhtz, Christian


 On the other hand, maybe all you want to do is to route the 
 call to the right E911 center. In that case, as long as you 
 are in the right county you are probably OK.

And if by chance you end up in the wrong county, as it happens from
mobile phones on occasions, they will immediately transfer you to the
right center.

The information transmitted is intended only for the person or entity to which 
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of any action in reliance upon this information by persons or entities other 
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please contact the sender and delete the material from all computers. 163




RE: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread David Lesher

 
 
 I think this can work.  Put a battery backup in the ATA, to power the
 GPS and real time clock.  The ATA will maintain the internet-routable
 address it's using (not necessarily it's own IP address) indefinitely.
 If the ATA determines it's routable address (or /23 or whatever subnet)
 has changed since being disconnected, it prompts (via voice menu on
 connected phones) that it needs to be taken outside and re-GPS'ed.
 Flashing light on the box confirms when GPS has synced it's location.
 Take it back inside, plug it in, and all is ok again.  Or something
 along those lines


So will you block all useage until you do so? 

Any voluntary compliance solution will fail the CALEA aspect.

And I recall reading somewhere in the trade press that the reason
some cellular carriers went to GPS-based solutions was they could
not meet the FBI specs for accuracy with tower-timing solutions.

And needless to say, I can think of many places both cellular and
VOIP cam be used where GPS will be worthless.

One other point: both the FBI and EMS want to know which office
on which floor of the Empire State Building you are in when you
call, not just a 2-D circle of X radius.






-- 
A host is a host from coast to [EMAIL PROTECTED]
 no one will talk to a host that's close[v].(301) 56-LINUX
Unless the host (that isn't close).pob 1433
is busy, hung or dead20915-1433



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Pete Templin


Andre Oppermann wrote:


I have never seen any real study by the emergency response services
on how many problems they actually have other than isolated worst-
cases and a lot of political rah-rah. In the end I expect that any
technically feasible improvement to the cell phone position accuracy
is miniscule to the actual effort and expenditures it requires.


(putting on my firefighting helmet for a moment)

I don't have any studies, per se, but we get enough the house next to 
X Any Street calls as it is that the technically feasible 
improvement is an improvement.


In San Antonio, people give directions by intersections, and leave it 
up to the recipient to actually figure out where the destination is. 
281 and Bitters represents a ~10 square mile area to most locals, and 
similar scenarios pop up all over.  I-10 runs east and west from El 
Paso to Houston through downtown.  I-35 runs north and south from 
Dallas to Laredo.  Loop 410 is a 54-mile loop around the city.  Loop 
1604 is a 110-mile loop around the city.  Getting cell phone calls from 
a tourist (of which we have plenty) reporting a wreck at I-10410 
narrows it down, but still leaves ~27 miles of inaccuracy.  Add in 4-8 
exit ramps, 10 square miles of surrounding area, and a language barrier, 
and you end up with some combination of delayed response, parallel 
response to each possibility, and increased risk to rescuers and 
innocent citizens.


So yeah, I'd like better locations whenever possible.

pt


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread David Barak



--- Brad Knowles [EMAIL PROTECTED] wrote:
   If the time since last fix is several hours, then
 the person 
 might now be on a plane using a picocell or
 broadband wireless 
 network connection that is not position-enhanced,
 and using the 
 position information for routing to the presumed
 correct E911 system 
 may be inappropriate.

If a person is calling 911 from a plane in flight, are
we really so concerned about which PSAP receieves the
call?The last known fix would likely have been the
point of origin in any case...


David Barak
Need Geek Rock?  Try The Franchise: 
http://www.listentothefranchise.com




Start your day with Yahoo! - make it your home page 
http://www.yahoo.com/r/hs 
 


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Ryuichi TAKASHIMA




Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Michael . Dillon

 If a person is calling 911 from a plane in flight, are
 we really so concerned about which PSAP receieves the
 call?The last known fix would likely have been the
 point of origin in any case...

If a picocell on board an airplane receives an E911
call, it shouldn't route it to any PSAP. The first 
responders in this situation are the flight attendants 
so it should ring the flight attendant's phone.

By the way, if GPS works in the air for small aircraft
pilots, then why wouldn't it work for cellphones? The
last known fix should be 100% up to date and 100% useless.

--Michael Dillon



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Alex Rubenstein



GPS does not work through the fuselage of a aluminum airplane.

I've tried. More than once.



On Wed, 20 Jul 2005 [EMAIL PROTECTED] wrote:




If a person is calling 911 from a plane in flight, are
we really so concerned about which PSAP receieves the
call?The last known fix would likely have been the
point of origin in any case...


If a picocell on board an airplane receives an E911
call, it shouldn't route it to any PSAP. The first
responders in this situation are the flight attendants
so it should ring the flight attendant's phone.

By the way, if GPS works in the air for small aircraft
pilots, then why wouldn't it work for cellphones? The
last known fix should be 100% up to date and 100% useless.

--Michael Dillon



--
Alex Rubenstein, AR97, K2AHR, [EMAIL PROTECTED], latency, Al Reuben
Net Access Corporation, 800-NET-ME-36, http://www.nac.net



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Stephen Sprunk


Thus spake Kuhtz, Christian [EMAIL PROTECTED]

On the other hand, maybe all you want to do is to route the
call to the right E911 center. In that case, as long as you
are in the right county you are probably OK.


And if by chance you end up in the wrong county, as it happens
from mobile phones on occasions, they will immediately transfer
you to the right center.


At least around here, the PSAP folks answer with cityname 911 and you 
can request a transfer to a nearby PSAP on the rare occasion they get it 
wrong.  Other areas in the country, however, don't have the ability to 
transfer; IIRC the SF Bay Area is a prime example of each PSAP not being 
linked to its neighbors (unless they've improved recently).


One enhancement I think is needed is a way to convey the level of confidence 
in the location information so the PSAP folks know if they need to verify it 
with the caller.  Time since last updated is probably a good input to 
that, but so are the historical frequency of change, the precision of the 
last fix, the method (GPS vs tower vs manual entry), and probably others. 
Another complication is what to do with people whose location changes 
(either due to movement or varying fixes) during the 911 call.


S

Stephen Sprunk  Those people who think they know everything
CCIE #3723 are a great annoyance to those of us who do.
K5SSS --Isaac Asimov 



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Joel Jaeggli


On Wed, 20 Jul 2005, Alex Rubenstein wrote:




GPS does not work through the fuselage of a aluminum airplane.

I've tried. More than once.


The gps carrier frequency is 1575.42mhz

a decent gps antenna is unfortunately a bit larger than most small gps 
recivers let alone cellphones. multipath cancelation is a serious issue 
when dealing with gps, and being in a aluminum tube mailer, under tree 
cover or inside commercial construction doesn't help your situation when 
all you have is a tiny patch antenna printed on a pcb.





On Wed, 20 Jul 2005 [EMAIL PROTECTED] wrote:




If a person is calling 911 from a plane in flight, are
we really so concerned about which PSAP receieves the
call?The last known fix would likely have been the
point of origin in any case...


If a picocell on board an airplane receives an E911
call, it shouldn't route it to any PSAP. The first
responders in this situation are the flight attendants
so it should ring the flight attendant's phone.

By the way, if GPS works in the air for small aircraft
pilots, then why wouldn't it work for cellphones? The
last known fix should be 100% up to date and 100% useless.

--Michael Dillon






--
--
Joel Jaeggli   Unix Consulting [EMAIL PROTECTED]
GPG Key Fingerprint: 5C6E 0104 BAF0 40B0 5BD3 C38B F000 35AB B67F 56B2



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Owen DeLong
Perhaps the tube wasn't the best example, although, I remember making cell
calls from places in stations I'm pretty sure I wouldn't have gotten GPS
coverage.

In any case, the fundamental assumption that detailed location information
for
e911 on every phone or phone-like capability is desirable is, in my opinion,
flawed.  I understand why the police-state zealots at places like the FBI
want it, but, I'm not sure why network operators are so anxious to solve
this
problem.

Personally, I'm perfectly happy that my laptop and it's SIP soft-phone
aren't
location traceable at all times.

Owen


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RE: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Shane Owens

 Why not standardize this across the board for all access devices? As an 
example if my Broadband provider was required to enter
location information in my cable modem so that when I connected a VOIP device 
(ATA, IAD, PC, etc) it would query the first IP device
it encountered and gather location data that would solve a lot of these 
problems.  Any solution can be circumvented so no solution
will be perfect, but this idea seems easy enough to accomplish with existing 
technology. It would even fix the VPN connection issue,
unless the user was purposefully trying to obfuscate himself in which case I 
don't think we are necessarily concerned about his
ability to contact emergency services.

Shane

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Wednesday, July 20, 2005 7:22 AM
To: nanog@merit.edu
Subject: Re: Vonage Selects TCS For VoIP E911 Service


snip
 Maybe we should lobby government to require Wi-Fi access point manufacturers 
to include location information in their devices.
After that, the VoIP operators and the Wi-Fi access operators should be able to 
sort out some protocol for sharing the location
info.

Welcome to the 21st century! They never said it was going to be easy.

--Michael Dillon





RE: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Owen DeLong
Forget defeat, just look at the normal margin of error...

Forget fixed-line services, location is easy to solve for that.  Let's look
at
things like a guy sitting on a mountain top with a BBQ grill antenna, and
amp,
and a WiFi card.  I could make VOIP calls from Apple's public Wireless
network
from 25 miles away on top of Loma Prietta if I wanted to.  (In fact, I did
once,
just to test it).  If someone put a wireless bridge up there, then, I could
make
the same call from downtown Monterey.  The first IP device would still be in
Cupertino.  I'd be in a different county (at least 2 counties away), in a
different LATA, and, in completely different CHP dispatch zones.  Even CDF
would expect me to be talking to a different dispatch center.

Doing this right is not only hard, but, it's also just not that desirable in
my opinion.  It's a huge invasion of privacy as far as I'm concerned.

Owen


--On July 20, 2005 3:19:41 PM -0500 Shane Owens
[EMAIL PROTECTED] wrote:

 
  Why not standardize this across the board for all access devices? As an
 example if my Broadband provider was required to enter location
 information in my cable modem so that when I connected a VOIP device
 (ATA, IAD, PC, etc) it would query the first IP device it encountered and
 gather location data that would solve a lot of these problems.  Any
 solution can be circumvented so no solution will be perfect, but this
 idea seems easy enough to accomplish with existing technology. It would
 even fix the VPN connection issue, unless the user was purposefully
 trying to obfuscate himself in which case I don't think we are
 necessarily concerned about his ability to contact emergency services.
 
 Shane
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
 [EMAIL PROTECTED] Sent: Wednesday, July 20, 2005 7:22 AM
 To: nanog@merit.edu
 Subject: Re: Vonage Selects TCS For VoIP E911 Service
 
 
 snip
  Maybe we should lobby government to require Wi-Fi access point
 manufacturers to include location information in their devices. After
 that, the VoIP operators and the Wi-Fi access operators should be able to
 sort out some protocol for sharing the location info.
 
 Welcome to the 21st century! They never said it was going to be easy.
 
 --Michael Dillon
 
 



-- 
If it wasn't crypto-signed, it probably didn't come from me.


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Description: PGP signature


You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-20 Thread Steve Gibbard


I don't know all that much about commercial VOIP service or GPS, but it 
seems to me I've just read lots and lots of messages citing weird cases 
where locating a VOIP phone won't work well as evidence that the whole 
idea is a failure, while none of those cases appear to have much to do 
with the problem that people have been trying to solve.  The end result of 
this is that a bunch of people who have loudly written the problem off as 
impossible then start loudly complaining that those working on the problem 
didn't ask them how to do it.


The basic problem, if I understand correctly, is this:  For the last 
several years, anybody picking up phone installed in a reasonably standard 
way and calling 911 could expect that if weren't able to explain where 
they were, the police would show up anyway.  It was hard to see this as 
espionage or as a civil liberties violation -- the wire goes where the 
wire goes.


Now we've got competition among providers of wire line residential phone 
service, and the competitors are mostly VOIP companies who provide their 
service over the users' cable modems.  Since this service is being 
marketed as equivalent to regular home phone service, and used that way by 
lots of its customers, it seems reasonable to expect that calling 911 from 
it would work the same way.  There's a minor problem -- the VOIP carrier 
often doesn't provide the wire, and thus doesn't know where the wire goes 
-- but that seems easy enough to get around.  The simplest way to do it 
would be to ask two questions when the service gets installed:  Is it 
going to be used in a fixed location, and if so, where?  Asking the same 
questions again whenever the billing address changes should keep this 
reasonably up to date.


There are, of course, other ways to do this, which might also work. 
Whether GPS in the ATA box will work has already been discussed to death 
here.  Requiring the cable or DSL providers to map IP addresses to 
installed locations would presumably also work, although with many more 
layers of complexity to go through to have useful information accompany a 
phone call.  Anyhow, I'm sure if we leave those questions to those who 
have to implement it, they'll figure out something that doesn't require 
too much completely extraneous work on their parts.


There are, of course, VOIP installations where this won't work.  I use a 
VOIP soft phone through a gateway in San Francisco to call the US from 
countries where using my US cell phone is expensive, and there are plenty 
of other people who use VOIP phones in much the same way.  Owen maybe 
isn't quite unique in his bizarre scenario of trying to hide his location 
by using his wi-fi phone via repeaters from two counties away from the 
base station.  But these scenarios aren't at all relevant to the problem 
at hand.  If I need urgent help in a hotel room in a foreign country, I'll 
grab the hotel phone and call somebody local rather than trying to patch a 
call through to the US via my computer.  And if Owen were to die because 
he deliberately hid his location when calling 911 and the ambulance 
couldn't find him, it would be hard to argue that it would be anybody's 
fault but Owen's.


At some point it makes sense to solve the problems you can solve, rather 
than inventing new ones.


Yes, this ignores the cell phone issue, which seems rather different 
because they're almost always portable.  It's already had years of work 
put into it, and doesn't need to be reinvented here.


-Steve


Re: You're all over thinking this (was: Re: Vonage Selects TCS For VoIP E911 Service)

2005-07-20 Thread Brad Knowles


At 4:19 PM -0700 2005-07-20, Steve Gibbard wrote:


 At some point it makes sense to solve the problems you can solve, rather
 than inventing new ones.


	True enough.  However, the tough problems are always the ones you 
never thought of before you started building the system.  Therefore, 
it helps to try to come up with as many scenarios as you can, and try 
to find the various weaknesses in the system.  You might decide to 
not try to do anything to fix them, but you should at least be aware 
of them.


	For example, one example came to me tonight -- get a CDMA mobile 
phone with EV-DO and a flat-rate subscription, then run a SIP/VOIP 
softphone over that.  Yes, the cost of the EV-DO flat rate is high, 
but a few short duration long distance calls per month could very 
easily exceed the monthly rate you'd pay.  And in times of trouble, 
people frequently grab the device they're most familiar with, and not 
necessarily the right one for the job at hand.



	In the case of regular cell phones, if you are roaming on a 
network in a foreign country, or you have rented a local phone, I 
understand that the carriers have gotten together and made sure that 
the various 911/112/999 emergency services numbers work world-wide, 
so that if you're an American in Europe, you can still call 911 and 
have that work as expected.


	But in the case of the EV-DO softphone, things get nastier.  And 
I can see companies deciding to go with a dedicated EV-DO softphone, 
to save on overall expenses.


--
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755

  SAGE member since 1995.  See http://www.sage.org/ for more info.


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-20 Thread Jeffrey I. Schiller


[EMAIL PROTECTED] wrote:


On the other hand, maybe all you want to do is to route the
call to the right E911 center. In that case, as long as you
are in the right county you are probably OK.
 


This is actually more important then it sounds. Not long ago I was
driving around in Northern New Hampshire on I93 and saw a situation I
believed should be reported to the police. I used my cell phone to dial
*SP (which I saw on many signs in Massachusetts claiming it was how
you called the State Police).

Well, someone answers State Police and I begin to describe where I am.
Much confusion results until I realize that I am talking to the
MASSACHUSETTS State Police even when in Northern New Hampshire!

-Jeff

---
=
Jeffrey I. Schiller
MIT Network Manager
Information Services and Technology
Massachusetts Institute of Technology
77 Massachusetts Avenue  Room W92-190
Cambridge, MA 02139-4307
617.253.0161 - Voice
[EMAIL PROTECTED]







Re: Vonage Selects TCS For VoIP E911 Service

2005-07-19 Thread Mikael Abrahamsson


On Mon, 18 Jul 2005, Daniel Senie wrote:

use the customer's billing address, attempt to determine location based 
on IP address or some other voodoo? It'll be interesting to see if they


If you look at the webpage of telecomsystems (http://www.telecomsys.com) 
they state that their platform is GPS based.


I see no other way of doing this reliably than to put some kind of GPS 
device into the VoIP unit.


Article regarding indoor GPS and other locator service.

http://www.gpsworld.com/gpsworld/article/articleDetail.jsp?id=3053

If you can put a locator into a cellphone, I see no reason why you cannot 
do the same in a VoIP unit.


--
Mikael Abrahamssonemail: [EMAIL PROTECTED]


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-19 Thread Owen DeLong

Well... It will be most amusing if the 911 dispatchers start a deluge
of calls and letters asking the FCC What the hell were you idiots 
thinking?

when they realize what the FCC has done here.

It's a bad rule on the FCC's part showing they don't understand the
technology and think that VOIP is just TPC/IP (The Phone Company
over Internet Protocol).  I hope it doesn't kill anyone, but, other
than that likely outcome, I gotta say it will serve them right.


Owen


--On Monday, July 18, 2005 23:07 -0400 Daniel Senie [EMAIL PROTECTED] wrote:



At 09:06 PM 7/18/2005, Fergie (Paul Ferguson) wrote:



http://www.advancedippipeline.com/166400372


Interesting. No ability to opt-out, and no signup option. So will they
use the customer's billing address, attempt to determine location based
on IP address or some other voodoo? It'll be interesting to see if they
manage to handle vonage boxes that are connected over VPN tunnels that
terminate far from where the IP addresses appear to be. Also, Vonage
promotes the take your phone service with you idea, so there's a real
opportunity for problems. This should be interesting to watch.




--
If this message was not signed with gpg key 0FE2AA3D, it's probably
a forgery.


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Re: Vonage Selects TCS For VoIP E911 Service

2005-07-19 Thread Owen DeLong

If you can put a locator into a cellphone, I see no reason why you cannot
do the same in a VoIP unit.


Just because you can does not mean it is a good idea.  I like being
able to have a phone that cannot be accurately located.  I won't be
buying any VOIP products that can.

Owen


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Re: Vonage Selects TCS For VoIP E911 Service

2005-07-19 Thread David Lesher

Speaking on Deep Background, the Press Secretary whispered:
 
 
 On Tue, 19 Jul 2005, Owen DeLong wrote:
 
  Just because you can does not mean it is a good idea.  I like being able 
  to have a phone that cannot be accurately located.  I won't be buying 
  any VOIP products that can.
 
 Then I guess you should talk to FCC and ask them to lighten the demands on 
 the VOIP operators to provide that service.

Don't bother. The driving force is really the FBI, not the FCC.
And the cell carriers are already in trouble because too many
suspected terrorists^H^H^H citizens are not junking their old
non-GPS-bugged phones fast enough.

http://files.ctia.org/pdf/filings/050630_E911_Waiver_Petition.pdf



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Re: Vonage Selects TCS For VoIP E911 Service

2005-07-19 Thread Daniel Senie


At 02:48 AM 7/19/2005, Mikael Abrahamsson wrote:


On Mon, 18 Jul 2005, Daniel Senie wrote:

use the customer's billing address, attempt to determine location 
based on IP address or some other voodoo? It'll be interesting to see if they


If you look at the webpage of telecomsystems 
(http://www.telecomsys.com) they state that their platform is GPS based.


I see no other way of doing this reliably than to put some kind of 
GPS device into the VoIP unit.


While I agree that GPS is the likely answer, I wasn't expecting the 
ability to work inside computer rooms and basements. Guess based on 
the following article that it's possible. So, I guess we'll be seeing 
Vonage replacing the Cisco ATA-186's with something that does GPS.


I suppose a downside is folks using the Vonage boxes outside the US 
via VPN will be traceable by Vonage and could get shut down, if 
Vonage wanted to enforce such.



Article regarding indoor GPS and other locator service.

http://www.gpsworld.com/gpsworld/article/articleDetail.jsp?id=3053

If you can put a locator into a cellphone, I see no reason why you 
cannot do the same in a VoIP unit.


VOIP units don't walk near windows or outdoors, but given the claims 
made in the article, I guess it'll be possible.


Perhaps some nice inexpensive NTP sync hardware will come out of this 
too. If the chips will work in the environments they list, perhaps 
they'll also work in data centers, if all the tweaks discussed don't 
affect clock sync accuracy too much.





Re: Vonage Selects TCS For VoIP E911 Service

2005-07-19 Thread Mikael Abrahamsson


On Tue, 19 Jul 2005, Daniel Senie wrote:

I suppose a downside is folks using the Vonage boxes outside the US via VPN 
will be traceable by Vonage and could get shut down, if Vonage wanted to 
enforce such.


I think the ground based radio transmitters needed for indoor operation 
isn't around much outside the US. I was very surprised when I got a 
cellphone-based GPS navigator from AVIS last time I was in the US, and it 
started working inside the terminal building.


--
Mikael Abrahamssonemail: [EMAIL PROTECTED]


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-19 Thread Brad Knowles


At 6:45 PM +0200 2005-07-19, Mikael Abrahamsson wrote:


 I think the ground based radio transmitters needed for indoor operation
 isn't around much outside the US. I was very surprised when I got a
 cellphone-based GPS navigator from AVIS last time I was in the US, and
 it started working inside the terminal building.


	I had one of those, too.  It was a Nextel phone.  However, I 
don't believe those use actual GPS signals.  I believe those are 
actually using triangulation from the cell phone towers (e.g., Time 
Difference of Arrival, Angle of Arrival, and/or Enhanced Observed 
Time Difference).  They aren't as accurate as GPS, but they will give 
you reasonably accurate position information anywhere you can get a 
decent cell phone signal.


	I have heard about new highly accurate/low-cost single-chip 
clocks that would help improve accuracy of cell phone tower 
triangulation, and would hopefully also be something that could be 
put in standard desktop and laptop computers, making it much easier 
to run software such as NTP to keep the system clocks much closer to 
the correct time.


--
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755

  SAGE member since 1995.  See http://www.sage.org/ for more info.


Re: Vonage Selects TCS For VoIP E911 Service

2005-07-19 Thread Alex Rubenstein



Perhaps -- but how does it work inside? Are we relying/requiring the user 
to put up a GPS antenna?




On Tue, 19 Jul 2005, Mikael Abrahamsson wrote:



On Mon, 18 Jul 2005, Daniel Senie wrote:

use the customer's billing address, attempt to determine location based on 
IP address or some other voodoo? It'll be interesting to see if they


If you look at the webpage of telecomsystems (http://www.telecomsys.com) they 
state that their platform is GPS based.


I see no other way of doing this reliably than to put some kind of GPS device 
into the VoIP unit.


Article regarding indoor GPS and other locator service.

http://www.gpsworld.com/gpsworld/article/articleDetail.jsp?id=3053

If you can put a locator into a cellphone, I see no reason why you cannot do 
the same in a VoIP unit.





--
Alex Rubenstein, AR97, K2AHR, [EMAIL PROTECTED], latency, Al Reuben
Net Access Corporation, 800-NET-ME-36, http://www.nac.net



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-19 Thread Alex Rubenstein



google 'dead reckoning'.

The higher end nav systems and gyros, for specifically this reason.



On Tue, 19 Jul 2005, Mikael Abrahamsson wrote:



On Tue, 19 Jul 2005, Daniel Senie wrote:

I suppose a downside is folks using the Vonage boxes outside the US via VPN 
will be traceable by Vonage and could get shut down, if Vonage wanted to 
enforce such.


I think the ground based radio transmitters needed for indoor operation isn't 
around much outside the US. I was very surprised when I got a cellphone-based 
GPS navigator from AVIS last time I was in the US, and it started working 
inside the terminal building.





--
Alex Rubenstein, AR97, K2AHR, [EMAIL PROTECTED], latency, Al Reuben
Net Access Corporation, 800-NET-ME-36, http://www.nac.net



Re: Vonage Selects TCS For VoIP E911 Service

2005-07-18 Thread Daniel Senie


At 09:06 PM 7/18/2005, Fergie (Paul Ferguson) wrote:



http://www.advancedippipeline.com/166400372


Interesting. No ability to opt-out, and no signup option. So will 
they use the customer's billing address, attempt to determine 
location based on IP address or some other voodoo? It'll be 
interesting to see if they manage to handle vonage boxes that are 
connected over VPN tunnels that terminate far from where the IP 
addresses appear to be. Also, Vonage promotes the take your phone 
service with you idea, so there's a real opportunity for problems. 
This should be interesting to watch.